Extending E-mail Headers - Microsoft Outlook 98 / 2000
Extending e-mail headers will enable you to identify who sent you a particular e-mail message and how that you received it. Complete the following steps to extend the header of an e-mail and to file a complaint with NetZero regarding the spam or offending message.
To show extended e-mail headers in Microsoft Outlook:
- Open the appropriate e-mail message.
- From the View menu, select Options.
- Additional information including the return path, received-from data and the message ID will be displayed under Internet Headers.
Note: If you want to report spam or an offensive message, you will need to copy and paste the full header and the actual text of the spam or offensive message into a new e-mail message.
- Left-click at the beginning of the header text and drag over the entire header.
- Right-click and select Copy.
- Click on the Close button.
- Click on the New icon to open a new message.
- Click once in the text box of your new message.
- From the Edit menu, select Paste.
- Left-click in the spam or harassing e-mail text box and drag over the entire message.
- Right-click and select Copy.
- Click once in the text box of the new message under the header text.
- From the Edit menu, select Paste.
- Enter abuse@netzero.net in the To: field.
- Click on the Send button to report your problem.