Common Windows Error Messages
A. "Dial-Up Networking could not negotiate a compatible set of network protocols."
Note: One or more of the Network Components may have become corrupt. Delete and reinstall the connection.
- On your desktop, double-click the My Computer icon.
- Double-click the Dial-Up Networking folder.
- Delete the NetZero connection by clicking on it once to highlight it and pressing the Delete key on your keyboard.
- Double-click the Make New Connection icon.
- In the Type a name for the computer you are dialing text box, type NetZero.
- Click on the Configure button.
- Under Maximum Speed, select the appropriate port speed for your modem. For 14.4 modems use 19200, for 28.8 modems use 38400 and for 56k use 57600.
- Ensure that the Only connect at this speed box is not checked.
- Click OK.
- Click Next.
- In the Area code and Telephone number text boxes, type your local NetZero access number. Remember to check with your local telephone company to ensure that the number you choose is a local toll-free call.
- Click Next.
- Click on the Finish button.
- Click once on the NetZero icon to highlight it.
- From the File menu, select Properties.
- Select the Server Types Tab.
- Uncheck Log on to network.
- Check Enable software compression.
- Uncheck Require encrypted password.
- Uncheck NetBEUI.
- Uncheck IPX/SPX Compatible.
- Check TCP/IP.
- Click OK to exit.