INTERSOLV provides technical support for all registered users of this product. You can contact our technical support staff in these ways:
Compuserve
| GO INTERSOLV
|
Internet
| pvcs_answerline@intersolv.com
|
Fax
| 1-503-645-6260
|
Fax PLUS*
| 1-800-432-3984
|
| Fax PLUS can instantly send you the latest marketing and technical information
on INTERSOLV products 24 hours a day, seven days a week. When you call Fax
PLUS, have your fax number handy.
|
Telephone
| 1-800-443-1601 (5:30 a.m. to 6:00 p.m., Pacific)
|
Mail
| 1700 NW 167th Place
Beaverton, OR 97006 |
WWW
| http://www.intersolv.com
|
| INTERSOLV provides the following technical support services via its Web site:
|
| ServiceDirect Online provides access to knowledge and leading-edge technology to help ensure
success with the INTERSOLV Development Suite of products. These ServiceDirect Online
areas are restricted to customers who have signed up for ServiceDirect annual
support. To request access, please complete a contact form at
http://www.intersolv.com/contact.html.
|
| Problem Reporting and Service Requests allow you to enter questions right into our tracking system or query on the
status of existing cases.
|
| KnowledgeBase allows you to search on keywords for technical bulletins.
|
| You can also download fix releases for your PVCS products.
|