Contacting Borland

Borland developer support services

Borland offers developers high-quality support options. These inculde free services on the Internet, where you can search our extensive information base and connect with other users of Borland products. In addition to this basic level of support, you can choose from several categories of telephone support, ranging from support on installation of the Borland products to fee-based consultant-level support and detailed assistance.

To obtain pricing information for Borland's developer support services, please see our Web site, at http://www.borland.com/devsupport, or call Borland Assist at (800) 523-7070.

Online Resources

You can get information from any of these online sources:

World Wide Web http://www.borland.com/
Borland Online
FTP ftp.borland.com
Technical documents available by anonymous ftp.
Listserv To subscribe to electronic newsletters, use the online form at:
http://www.borland.com/feedback/listserv.html
or, for Borland's international listserver,
http://www.borland.com/feedback/intlist.html
TECHFAX 1-800-822-4269 (North America)
Technical documents available by fax.

World Wide Web

Check Borland's Web site regularly. The JBuilder Product Team will post white papers, competitive analyses, answers to frequently asked questions, sample applications, updated software, updated documentation, and information about new and existing products.

You may want to check these URLs in particular:

If you register with Borland Online, you can participate in threaded discussion groups devoted to JBuilder.

Borland Newsgroups

You can find user-supported newsgroups for JBuilder and other Borland products at www.borland.com/newsgroups, including the following: