CustomerManager(TM)

CustomerManager is client/server software that helps companies improve customer service while reducing the cost of Customer Care operations. An easy-to-use graphical interface on the client side provides telephone support representatives with quick, seamless, and consistent access to customer information stored in multiple back-office systems linked through the CustomerManager server software.

CustomerManager lets Customer Care staff retieve service history, billing and other information needed to answer customersÕ questions. The user-friendly interface makes telephone representatives more productive and decreases training time. CustomerManager also can be linked to a companyÕs Web site to make selected data available to customers over the Internet.

IRIX version compatibility: 6.2

Stephen Werner

Account Manager
Space Works, Inc.
51 Monroe Street
Plaza One
Rockville, MD 20850
USA
301-251-4136
301-738-9284 (fax)
swerner@spaceworks.com

For applications in related solution areas, see the following indices: Customer Management Systems, Sales Management, the developer index for Space Works, Inc. and the product category index for Business & Productivity Tools.

CustomerManager is a Trademark of SpaceWorks, Inc.