Whether you downloaded the software from our Web site or received it in the mail, you should have a file called RaceBase.prc on your computer or floppy disk. f you have a file named RaceBase.ZIP, that is not the proper file; that's a compressed or "zipped" file that you must uncompress with standard "unzipping" software (which we do not provide). ***If you do not have the file RaceBase.prc, you cannot proceed. If you do have RaceBase.prc, here's how to install it on your handheld unit: From a Macintosh: Using MacPac Version 1: Run the program InstallApp. Click on the Select button, set the List Files of Type to All Files, locate and select the file RaceBase.prc, and click Open. Now click on the Install button. The next time you HotSync your Palm, the program will be downloaded. Using MacPac Version 2: Select the HotSync Manager from the "Instant Palm" menu on the upper right of your menu bar. In the HotSync menu, select Install. Click on the Add To List button. Locate and select the file RaceBase.prc, and click Add File. The next time you HotSync your Palm, the program will be downloaded. From Windows: Using current Palm desktop software: Start your Palm desktop software. Click on the Install button. Check to make sure the User name displayed at the top of the Palm Install Tool window which appears is the user name of the Palm handheld device on which you want to install the software; if not, select the correct user name. Now click on Add. Using the file browser which appears, locate and select the RaceBase.prc file, and click Open. Now click on the Done button, and then on OK. The next time you HotSync your Palm, the program will be downloaded. Using old Pilot desktop software: Run the program INSTAPP.EXE (it may be displayed simply as INSTAPP, depending on how you have Windows configured), which is located in the C:/PILOT (or C:/PALM) folder. Click on the Browse button, locate and select the RaceBase.prc file, and click Open. Now click on the Install button. The next time you HotSync your Palm, the program will be downloaded.
From the Applications window on your Palm, look for the icon labelled RaceBase which looks like this:
When you start the application, you'll see this screen:
If you have registered the software and obtained a serial number from Stevens Creek Software, tap on the word *Unlicensed* and you'll see this screen:
Use Graffiti (or the on-screen keyboard) to enter your serial number; when you're done, tap on the OK button. If you enter an incorrect number, the software will let you know. If necessary, tap on the Cancel button to dismiss the Enter Serial Number screen. You can use RaceBase without a serial number (i.e., without registering the software) in a "trial mode," but in that mode you'll only be able to score a maximum of 20 runners.
If you have purchased the site license version of RaceBase, the Name field in the Enter Serial Number window shown above will be underlined and will accept data entry. You should first enter the name of the licensing organization in the Name field, and then enter the supplied serial number in the Serial Number field. Of course you'll need to do this on all PalmPilots on which you are installing your copy of RaceBase.
If you run into a problem, this probably means that when you provided your Pilot name to Stevens Creek Software, you did so incorrectly. The name is shown in the Enter Serial Number window as shown above. Make sure to write it down exactly (including case, i.e., whether the letters are upper-case letters like THIS or lower-case letters like this) and email it to Stevens Creek Software technical support and wait for a new serial number to be provided to you.
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