HYLAFAX FREQUENTLY ASKED QUESTIONS
This is a living list of frequently asked questions about the FlexFAX/HylaFAX
fax software system. The point of this document is to circulate existing
information, and to avoid rehashing old answers. Better to build on top
than start again. Please read this document before ever posting to
the HylaFAX mailing list.
To get a single document with the entire contents of the HylaFAQ
(except for those pages that are part of the normal HylaFAX documentation),
click on the Collect Pages button below.
Alternatively, a PostScript copy of a snapshot of
this documentation is available by public ftp in the directory
ftp://ftp.sgi.com/sgi/fax/doc.
Your comments, additions and fixes to this document are welcome: please
send them to flexfaq@flake.asd.sgi.com
by electronic mail or use this on-line form.
You can also give feedback on specific questions through
links provided on each individual page.
Legend:
old (unchanged since 08:04:19 PM 03/26/95)
new (added since 08:04:19 PM 03/26/95)
updated (modified since 08:04:19 PM 03/26/95)
INTRODUCTORY
Q1.
What is HylaFAX?
Q2.
Why should I use HylaFAX instead of some other fax package?
Q3.
What are the supported Modems?
Q4.
What machines does HylaFAX run on?
Q5.
What is the current version/status of HylaFAX?
Q6.
Where can I get a binary/source distribution of HylaFAX?
Q7.
What documentation exist for HylaFAX?
Q8.
What other related software is available?
Q9.
What should I do if I have a problem?
Q10.
What version of HylaFAX do I have?
Q11.
How should I report bugs?
Q12.
How do subscribe to the HylaFAX mailing list?
BUILDING HYLAFAX FROM SOURCE
Q13.
Problems compiling HylaFAX on SCO Unix?
Q14.
[Linux] Output file requires shared library libc.so.4?
HYLAFAX CLIENT APPLICATIONS
Q15.
How do I view received facsimile?
Q16.
How do I create a fax cover page template?
Q17.
Sendfax doesn't put the company name and location on my cover pages?
Q18.
How do I keep private information off the cover page?
Q19.
How do I send WordPerfect files from a DOS machine?
Q20.
Document file is not valid TIFF ...?
Q21.
Faxing TIFF G4 images?
RUNNING A HYLAFAX SERVER
Q22.
How do I use modems connected to a Telebit NetBlazer?
Q23.
Do I have to restart a server after changing the modem config file?
Q24.
How do I make a prototype config file from a working config file?
Q25.
How do I change HylaFAX to use mailx instead of sendmail?
Q26.
[Dell SVR4] No trace logging under Dell SVR4?
Q27.
Ghostscript-imaged fonts look funny?
Q28.
How do I get a line of text across the top of each outgoing page?
Q29.
[PC] Why can't I get HylaFAX to use RTS/CTS on a Digiboard port?
Q30.
[Sun] How do I get HylaFAX to use RTS/CTS on a Sun serial port?
Q31.
How do I force HylaFAX to set the tty device to mode 664?
Q32.
How do I get faxd to print everytime I receive a facsimile?
Q33.
No answer from remote (extending the connect time)?
Q34.
Help with etc/dialrules?
Q35.
Why have fax user?
Q36.
What is the purpose of putting '@' at the end of the dial string?
Q37.
Retrain negative (pages lost during transmit)?
Q38.
[SunOS] Utmp/motd not updated on SunOS-4.1.3_U1?
CONTRIBUTED SOFTWARE
Q39.
terminal-based sendfax interface available
Q40.
Dirk's fax mail gateway package
Q41.
TCL/Tk GUI front-end to FlexFAX/HylaFAX
Q42.
Macintosh client for FlexFAX/HylaFAX
Q43.
Windows 3.1 client for FlexFAX/HylaFAX
TROUBLESHOOTING
Q44.
What does it mean to get CONNECT 19200 when I try to send a fax...?
Q45.
Encoding errors in facsimile received with my Everex 24/96E?
Q46.
Converting received facsimile with fax2ps generates warnings?
Q47.
What does +FHNG:2 mean?
Q48.
[SunOS 4.1.x] Getty aborts with Interrupted system call?
Q49.
What do I need to do to share a tty line between fax and data calls?
Q50.
How do I diagnose the following PostScript conversion problem?
Q51.
Why do my transmitted faxes appear squished at the receiver?
Q52.
Need help with phase error while receiving?
Q53.
Unrecognized Transparent data command (code 44)?
Q54.
Unspecified Transmit Phase C error (code 40)?
Q55.
Troubleshooting: Client Basics
Q56.
Troubleshooting: Client Access Control Problems
Q57.
Troubleshooting: Server Basics
Q58.
Troubleshooting: Queue Management
Q59.
Troubleshooting: PostScript Document Preparation
Q60.
Troubleshooting: Communication Problems
Q61.
Troubleshooting: Getty Problems
Q62.
Troubleshooting: Problems With UUCP, cu, tip, etc.
MISCELLANEOUS STUFF
Q63.
Where can I get CCITT test patterns?
Q64.
Where did FlexFAX/HylaFAX come from (and other comments)?
Q65.
HylaFAX Use and Copyright
Sam Leffler / sam@engr.sgi.com