Q: | When I launch It's A Hit! Desktop I get the message "Sync20.dll not found". What do I do? |
A: | This is an indication that you've installed in the wrong directory. Sync20.dll is found in your Palm directory and is used by the It's A Hit! Conduit. It is the first of several dll's (dynamic link libraries) that It's A Hit! needs. The quickest way to correct such an installation is to first do find the directory that Sync20.dll is located in. You can use the Windows Find utility to do this. Typically it is the directory "c:\Palm" but can vary depending on your disk drive configuration and the choices you made when you installed the Palm Desktop. After you've found this directory, use the Add/Remove Programs Control Panel to remove It's A Hit! then reinstall it. When you are prompted by the installer to specify the installation location, specify the directory containing Sync20.dll. |
Q: | How do I score an inning where the team bats around? |
A: | In the Runs View the first menu item is "Add Column". Tap on this and enter the inning number at the dialog that the team batted around in. A new column will be added with this inning number enabling you to continue scoring. |
Q: | It's A Hit! crashes my Palm device when I do a global Find operation. Is this fixed? |
A: | Yes. This bug was in a very early beta version (1.0b4) which happened to be on several of the Palm application distribution sites. This has been fixed for over a year now and is fixed in the current release which is available for download from the CarryWare web site. |
Q: | How do I change everyone's position without changing the batting order? |
A: | The "Chg Pos" button in the Lineup View is specifically designed to enable you to do this. This operation is common in many youth leagues where the coaches are trying to give the kids as much exposure to baseball as possible. When you tap on a lineup position, then the ChgPos button, a dialog is brought up that enables you to make a complete substitution by only changing the player's position. This enables you to quickly go through each lineup slot and change everyone's position in less than a minute. |
Q: | When I try to open the current games in the Desktop Application I get a message "no games found in file". What am I doing wrong? |
A: | This generally will occur when you think that you've Hot Synced when you actually haven't. You should verify that your conduit is installed correctly by right clicking on the Hot Sync icon at the lower right of your Windows task bar to bring up the Hot Sync menu. Select the "Custom" menu item and verify that It's A Hit! is one of the items in the dialog. After this, create a game on your Palm device (if you do not have one already) and perform a Hot Sync. You should see the message "Synchronizing It's A Hit!" during the Hot Sync process and there should be a log entry for It's A Hit! in the Hot Sync log after your Hot Sync is complete. Finally, you can check the date and size of the file "Current.gms" in your Hot Sync user directory to see if it looks like the conduit has updated it. Now, when you select "View Current Games" in the Desktop application you should see your games. |
Q: | How do I score a game that goes into extra innings? |
A: | Much as you add a column to score for a team that bats around in a single inning, you can add a column with the next inning number to continue to score a game that goes into extra innings. The first extra inning would be the 10th inning so specify an inning number of 10 after selecting the "Add Column" menu item in the Runs View. |
Q: | How do I handle a team that has more than 9 players? |
A: | A team's lineup is sized when you enter the Lineup View for the first time in a game. If you think that you might want to add lineup slots midway through a game, you must allocate these slots at the beginning of a game and not use them until you are ready. If you are unsure at the start of the game how many slots you are going to need, estimate high because there is no penalty within It's A Hit! for having unused lineup slots and you cannot add them later. |
Q: | How do I add players to the lineup midway through the game? |
A: | See the answer directly above. |
Q: | When I try to Hot Sync I get a dialog saying "Version Has Expired". What do I do? |
A: | This means that the trial period for your version of It's A Hit! is over and it is time to register. The registration process involves sending your registration number (a number of the form xxxxx-xxxxx-xxxxx-xxxxx that is displayed in the expiration dialog) to support@carryware.com. We'll send you back an enabler applet (a tiny application that authorizes your particular installation) once your payment is received. If you are in a bind and need your trial period extended for the time period it takes for your payment to arrive at CarryWare, we can easily extend your trial period for several extra days to allow for this. |
Q: | When I try to launch It's A Hit! Desktop or It's A Hit! Stats I get a dialog saying version expired. What do I do? |
A: | See the answer for this dialog appearing during Hot Sync above. |
Q: | The "About It's A Hit!" dialog says "Demo Version". What's the difference between the Demo and Pro Versions? |
A: | The demo version of the It's A Hit! Palm Application doesn't support Hot Syncing; it uses the default Hot Sync logic to backup your games to the Palm Backup directory. With the Pro version Hot Syncing is supported and you have the choice of putting deleted files into your archive database (the file Archive.gms). With the Pro Version of the Palm application, when you delete a game, it is no longer visible in the GameList View however all the data still exists in the database on your Palm device. At your next Hot Sync operation, these games are either deleted or are added to your Archive.gms file depending on whether or not you checked the "archive deleted game" check box. In the demo version of the Palm application, your are not given this choice and the games are immediately removed from the Palm Device's database when you delete them. |
Q: | It's A Hit! doesn't Hot Sync. What might be going wrong? |
A: | Please see the answer to the "no games found in file" above. |
Q: | Is there a conduit, desktop and stats application for the Mac? |
A: | No currently. Windows was the obvious first platform to develop for. We are very experienced in Mac development at CarryWare and a Mac version is currently planned. |
Q: | How to I score the situation where the batter hits into a fielder's choice as the last out of an inning? |
A: | This is a subtle aspect of baseball scoring. Let's say that there is a runner on first with two outs. If the batter hits a grounder to shortstop and the shortstop throws the runner out at second base to end the inning the runner is obviously out on a fielder's choice. However, the hitter is considered to be "left on first base" in this case. Here's why: if the grounder had instead gone to the 1st baseman and he had made an unassisted play at first to get the batter, then the runner at first would be considered to be "left on base". The shortstop to second base situation is analogous. So, you score the play as the batter getting on on a fielder's choice and the runner getting out at second on the fielder's choice. You'd fill in the text data "FC6-4" for the runner to properly allocated the defensive statistics. |
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