Welcome to Alexsys Team 98.8.5, Team-Web 1.3 and WebEntry 1.6 !

Alexsys Team 98.8.5, Team-Web 1.3 and WebEntry 1.6 (April 26, 2000)

Products available for Team 98:

• Alexsys Team-Web for Internet/Intranet access to Team

• Alexsys Team-SQL for Microsoft SQL and Oracle Databases

• Alexsys Team WebEntry for non-Team users to enter work requests from a web page.

Please consult the Installation Notes for additional information on installation and setup of Team, Team-SQL, Team-Web, or WebEntry software.

Enhancements in Team 98.8.5 and Team-Web 1.3

Fixes in Team 98.8.5, Team-Web 1.3 and WebEntry 1.6

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Enhancements in Team 98.8.5 and Team-Web 1.3

• Team will now detect requests that have been entered via WebEntry and allow you to define email notifications for these WebEntry requests.
• WebEntry: Added email notifications to WebEntry.
• WebEntry: an SMTP Sender must be present to send mail. You may have to provide an email address in the SMTP Sender field for the WebEntry Mail Settings.
• WebEntry: trial version expires after 100 new work requests have been entered instead of expiring 30 days from the WebEntry installation date.
• A new Contact Field has been added. Existing Team systems can add the Contact field to the Work Request form using the Customize Work Request feature.
• Tabs settings are auto-saved by default after any change to the tab settings. The Auto-save setting can be altered using the Tools/Options menu.
• Administrators can now clear old entries from the Active User list by using the "Clear Users" button in the System Information - Active Users tab.
• The "Updated" field can now be added as a custom field in the Work Request form.
• Attachment "Save As" allows users to save attachments to files.
• Guest Users can no longer alter or add TeamView tabs. Guest Users can alter sorts, filters, records, and columns but the changes are not permanently saved to the guest user's profile.
• When changes to the Team Work Request form have been made, you do not have to stop/restart your Web Publishing Service or reboot your server to see the changes in TeamWeb.

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Fixes in Team 98.8.5, Team-Web 1.3 and WebEntry 1.6

• TeamWeb: Improve cleanup and release of database resources for expired user sessions.
• TeamWeb for Team-SQL: no longer shows closed records in tabs using unsorted/unfiltered Owner, Partner, Closer, and All Open record sets.
• TeamWeb: No longer displays double slashes in attachment paths in the Work Request Detail View screen.
• TeamWeb: TeamWeb no longer generates "Cannot Create Directory" errors where the Windows Team program has not been accessed from the network.
• TeamWeb: No longer closes the window when the "Close on Save" option is selected and the user clicks on a related work request to view it.
• TeamWeb: Changes to the Work Request Form are automatically refreshed when a new request is opened in edit mode.
• No longer get double print dialog from Print button and menu option in Table setup windows.
• No longer get runtime errors when launching Team and continuously holding the enter key while the program is loading.
• TeamAdm.exe explicitly disables uploading and other standard database features when the database utility is started in SQL mode.
• Table names with ampersands (&) now displayed correctly in Admin menu and in right-click menus in the Work Request, Table Setup, and Table Properties windows.
• Default value for Project field is now set when new work requests are created. User default project settings will override the default value settings in the Rules.
• WebEntry: Update Alexmsg.dll to properly display errors when a file cannot be stored with the request information.
• Resizing the lookup value info window will no longer cause the data to disappear from the window.
• Selecting the "Select All" right-menu item from within the Detailed Report works correctly now.
• Resizing the Detailed report window and Lookup value Info windows works correctly now.

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Alexsys Team-Web

Alexsys Team-Web is a web based version of Team that permits you to access Team via an Internet, Intranet, or dialup. Team-Web is an add-on product to Team that works in conjunction with Alexsys Team or Alexsys Team-SQL. A fully functional Trial version of Team-Web is included in the standard install package. Team-Web setup instructions are found in the Team-Web subdirectory of Team located on your server (e.g. C:\Alexsys\Team\Team-Web\install.txt).

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Alexsys Team-SQL

Team-SQL is the client/server version of Team that allows you to use Alexsys Team with Microsoft SQL Server or Oracle Server. Team has been optimized using native SQL to achieve maximum performance with minimal network traffic. This makes it much faster at database sorts and filtering while maintaining our easy to use interface. Other than the performance boost, the features and feel of Team are unchanged.

Team-SQL takes Team to a new level with:

• Faster performance
• Rock solid reliability
• Support for large databases
• Support for more users
• Support for Wide Area Networks
• Database security
• Compatibility with your existing databases and tools

Our database utility has been updated with a new interface and an 'SQL Setup' option for simple upgrades. The process is as follows:

• Install Microsoft SQL Server or Oracle Server
• Create a Database for Team to use
• Run the Team Database Utility and fill in the database and login information
• Press the Connect and Upload buttons to copy your database to the server

Standard Team 98, even when registered, can run the trial version of Team-SQL, so there is nothing new to download. For additional information on setting up a Team-SQL see the "Setting Up Your Team-SQL Database" topic in the on-line help file.

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Alexsys Team WebEntry

WebEntry is an add-on product to Alexsys Team 98 that lets you add a web page to your web site to enter work requests. Employees or customers can enter support calls or questions and the information is automatically stored in your existing Team database (just like we do with our support page).

Web users cannot view the Team database so your database is fully secure.

To run WebEntry, you need:

• Alexsys Team 98 installed and functioning,
• a Web Server or Web Service Provider,
• a UNIX, Microsoft Internet Information Server (IIS), or Netscape Web Server
• the ability to run PERL scripts on your server*,
• the sendmail program*,
• a POP account used exclusively for and by WebEntry,
• a PC capable of reading e-mail*, and
• an SMTP mail server for notifications and error messages.

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INSTALLATION NOTES

• Installing this build requires 30% more space than versions v98.6.1 or earlier. Before installing, be sure that your server or SQL server has at least twice the amount of database space free, as currently in use.
• If you are using a Windows NT server, run this install this directly from the NT server.
• If you are running Team-Web. Stop the "World Wide Web Publishing" server before installing.
• TeamWeb: Make sure you are running with the latest Internet Explorer 5 update to the Java Virtual Machine to avoid/fix date problems that occurred after the Year 2000.

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ADDITIONAL INFORMATION

• Team-SQL setup instructions are located in the help file. Use the index to search for "SQL" topics exist for Microsoft and Oracle databases. Additional information is provided on our web site www.alexcorp.com in the "FAQ's" section.
• Team-Web setup instructions are found in the Team-Web subdirectory of Team located on your server (e.g. C:\Alexsys\Team\Team-Web\install.txt).
• WebEntry setup instructions are found in the WebEntry\Server subdirectory of Team located on your server (e.g. C:\Alexsys\Team\WebEntry\Server\Install.txt)
• The Customer Lookup Table has been renamed to Company.
• The "File | View All Detail" feature has been moved to "Tools | Detail Report" for all applicable windows.
• If you are running a version of Team prior to v98.8 and you have a Contact field in your Work Request form, when Team is updated to v98.8.5, your Contact field will be preserved and the new Contact field supplied in Team will be renamed to "Contact (1)". If you see "Contact (1)" in your Field Rules (Admin | Rules) this means that Team has detected an existing field in your with database with "Contact" somewhere in the field label.
  

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