OS/2 Professional Developers Kit 1992 November/Disc01/Disc01.mdf/os2bbs/os2misc.cfo

Text File | 1992-10-31 | 203.8 KB | 4,964 lines

 This forum is supplied for demonstration purposes only and is
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 forum as it existed on 10/30/92.  The IBM OS/2 Bulletin Board System
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 information, please call:  1-800-547-1283.

===== OS2MISC CFORUM created at 01:48:51 on 92/04/08 GMT (by HOPKINS at AUSVM8)
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Forum: OS2MISC CFORUM

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   Name:            Kenneth M. Hopkins, OS/2 Support Services
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----- OS2MISC CFORUM appended at 00:07:53 on 92/10/20 GMT (by BC at KGNVMZ) ---
Subject: When
Ref:     Append at 22:45:50 on 92/10/19 GMT (by IRV at BCRVMPC1)

I'm ready and waiting here in Kingston (though I am fortunately not
still in the office).  Based on past experience, it will take about
45 minutes to FTP it all up here and then about another hour to load
it onto VNET.  If all goes well, internals should see the code
dribbling in during the day tomorrow.  Those closer to Kingston
(VNET-wise) will get it first.  Unlike past distributions, this one
will be 100% spool, as there are very few local shadows of the OS2CSD
disk (Almaden, Bethesda, Hursley and Kingston are the only shadow
sites).  So, the network load will be somewhat higher than usual
(meaning it will take longer to get everywhere, so everyone should be
extra patient).

Bob Cronin

----- OS2MISC CFORUM appended at 00:40:30 on 92/10/20 GMT (by WHITTLE at WASVMIC1)
Subject: This is the offical OS2 BBS not CIS!!!!!!
Ref:     Append at 11:12:33 on 92/10/17 GMT (by DEV3543 at HONE84)

Well, Granada Hills was ages ago, so it's not my hometown anymore! <g>

Dave Whittle

----- OS2MISC CFORUM appended at 00:45:52 on 92/10/20 GMT (by WHITTLE at WASVMIC1)
Subject: Looking for some fixesd
Ref:     Append at 20:05:13 on 92/10/19 GMT (by DONHILLS at RCHVMW3)

Well, it's the stuff of either legends or martyrs.  Perhaps because
I've seen the incredible dedication and willingness of those in Boca
to put their neck out on the chopping block, I'm less willing to
condemn them for what problems remain.  But, let's also remember that
the line between martyr and legend is mighty thin...

Dave Whittle

----- OS2MISC CFORUM appended at 01:02:36 on 92/10/20 GMT (by IL41468 at HONE81)
Subject: When
Ref: Append at 22:45:50 on 92/10/19 GMT (by IRV at BCRVMPC1)

Irv:
We all hope your work goes well. IBM, at minimum, at least ought to get you
a Big Mac. <g>. Maybe one day you will put us all to work and you will have
this board to yourself. (Probably not for long)

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 01:29:10 on 92/10/20 GMT (by IL26761 at HONE84)
Subject: Service Pack Update
Ref: Append at 23:53:14 on 92/10/19 GMT (by WHITTLE at WASVMIC1)

Maybe I should have said in that case an effective account team.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 01:29:39 on 92/10/20 GMT (by IL26761 at HONE84)
Subject: Service Pack Update
Ref: Append at 23:59:18 on 92/10/19 GMT (by TRAUTMAN at PKEDVM8)

Bill,
What I think really set some folks off, and in my case just ended up
throwing the beta code in the trash can is the little things, like the
install procedures having the same problem that were in GA.  Even with beta
code it was hoped that some things would be corrected.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 01:48:40 on 92/10/20 GMT (by METIANUN at BCRVMPC1)
..... OS2MISC CFORUM modified at 02:22:21 on 92/10/20 GMT (by METIANUN at BCRVMPC1)
Subject: When
Ref:     Append at 01:02:36 on 92/10/20 GMT (by IL41468 at HONE81)

The "golden" Service Pak driver is in System Test as I'm writing
this.  The whole OS/2 System Test team is here and geared up for a
long night.  They've been here throughout the weekend testing the
last few privates.  We believe all the ship issues have been resolved.
The news from the lab is "the driver is in great shape..."

Stay tuned.

Thanks,
Nick Metianu

----- OS2MISC CFORUM appended at 01:53:09 on 92/10/20 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 01:48:40 on 92/10/20 GMT (by METIANUN at BCRVMPC1)

Nick, are you SURE? Why am I still here?

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 02:01:34 on 92/10/20 GMT (by GMILLIGA at CANVM2)
Subject: When
Ref:     Append at 01:53:09 on 92/10/20 GMT (by IRV at BCRVMPC1)

And why is Bob sitting around waiting for images via FTP?  (and
what am I still doing logged on?  and why do people say 'your
milage may vary' even when they measure distances in kilometers?
and do people tend to ramble late at night? :-)

I admire your dedication on this one Irv (and Bob and the whole
Boca team).  I'll wait patiently till it hits my reader and then
scramble to get copies to my customers before any of their friends
at other accounts get it -- it's a status symbol to be the first
to have this kind of stuff.

Cheers,
Greg Milligan
IBM Canada

----- OS2MISC CFORUM appended at 02:19:41 on 92/10/20 GMT (by V$IPAULD at BCRVMPC1)
..... OS2MISC CFORUM modified at 06:09:47 on 92/10/20 GMT (by V$IPAULD at BCRVMPC1)
Subject: When
Ref:     Append at 01:53:09 on 92/10/20 GMT (by IRV at BCRVMPC1)

Well Irv, Development are still here also ! If System Test should
find ANYTHING they don't like, a big red panic button gets hit in
the test lab - that button sets off an alarm bell in my office, and
your modem will explode !

Paul Devriendt

----- OS2MISC CFORUM appended at 02:23:26 on 92/10/20 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 02:19:41 on 92/10/20 GMT (by V$IPAULD at BCRVMPC1)

Hmm, thanks for the warning, I'm turning off my MODEM!!! I like my 14,400
baud one...

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 02:27:14 on 92/10/20 GMT (by IL26761 at HONE83)
Subject: When
Ref: Append at 02:19:41 on 92/10/20 GMT (by V$IPAULD at BCRVMPC1)

Paul,
Please don't blow up Irv's modem, after all the abuse he takes here at times
he should be treated nice once in awhile, just a mild electric shock will do.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 02:32:30 on 92/10/20 GMT (by GMILLIGA at CANVM2)
Subject: When
Ref:     Append at 02:27:14 on 92/10/20 GMT (by IL26761 at HONE83)

Besides, I thought there was a rule that only customers could
physically abuse IBMers.  Other IBMers aren't allowed... (at
least that's what my customer says :-)

Cheers,
Greg Milligan
IBM Canada

----- OS2MISC CFORUM appended at 02:33:03 on 92/10/20 GMT (by IRV at BCRVMPC1)
..... OS2MISC CFORUM modified at 14:38:03 on 92/10/21 GMT (by HOPKINS at AUSVM8)
Subject: append removed (thread trace)

----- OS2MISC CFORUM appended at 02:36:11 on 92/10/20 GMT (by GMILLIGA at CANVM2)
Subject: When
Ref:     Append at 02:33:03 on 92/10/20 GMT (by IRV at BCRVMPC1)

Who can think about football when the Jays are going to win the
series in 5 :-)

Greg Milligan
IBM Canada (Toronto, of course)

----- OS2MISC CFORUM appended at 02:38:20 on 92/10/20 GMT (by IL22590 at HONE81)
Subject: When
Ref: Append at 01:53:09 on 92/10/20 GMT (by IRV at BCRVMPC1)

Irv,

If you get to looking for any of us, we'll be in the dining room. <g>

"Bartender, a round of drinks for the chefs!"

David Eller
Sherrill Furniture

----- OS2MISC CFORUM appended at 02:40:53 on 92/10/20 GMT (by METIANUN at BCRVMPC1)
..... OS2MISC CFORUM modified at 14:38:35 on 92/10/21 GMT (by HOPKINS at AUSVM8)
Subject: append removed (thread trace)

----- OS2MISC CFORUM appended at 02:41:00 on 92/10/20 GMT (by IL26761 at HONE83)
Subject: When
Ref: Append at 02:32:30 on 92/10/20 GMT (by GMILLIGA at CANVM2)

Greg,
I have to do my abusing of IBM on the BBS, none of the Atlanta office will
come out to my place anymore.  I guess I was too abusive.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 02:41:29 on 92/10/20 GMT (by IL26761 at HONE83)
Subject: When
Ref: Append at 02:33:03 on 92/10/20 GMT (by IRV at BCRVMPC1)

Irv,

I am watching Monday night football.  Don't like to miss the Steelers when I
get a chance to watch them.  It's a pretty good game tonight too.  Looks a
little cold up there, but it's cool here in Atlanta too.  I'm just checking
to see when I'm going to get that hot soup.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 02:50:03 on 92/10/20 GMT (by GMILLIGA at CANVM2)
Subject: When
Ref:     Append at 02:41:00 on 92/10/20 GMT (by IL26761 at HONE83)

Jack -- sorry to hear that the IBMers won't visit you.  Probably
a tough marketing decision made by the Atlanta branch.  (I know
we made some here too.)  Why not try to befriend an IBMer in the
Atlanta area -- I end up acting as an 'adopted SE' to a few friends
that don't have the 'luxury of an SE'.  (My customer couldn't stop
laughing when he heard someone use that expression at a conference :-)
Like you say, there's always the BBS...

Cheers,
Greg Milligan
IBM Canada

----- OS2MISC CFORUM appended at 02:54:41 on 92/10/20 GMT (by BC at KGNVMZ) ---
Subject: When
Ref:     Append at 02:01:34 on 92/10/20 GMT (by GMILLIGA at CANVM2)

Why?  For the same reason I sat here last December 31 (with the worst
flu of my life) waiting for LA, and the same reason I sat here till
29:30 on March 32 (waiting for GA)!  I love OS/2 and I'm not ashamed
to admit it! ;-) Gee, I'm getting punchy ...

Bob Cronin

----- OS2MISC CFORUM appended at 02:56:51 on 92/10/20 GMT (by IL41468 at HONE84)
Subject: When
Ref: Append at 02:32:30 on 92/10/20 GMT (by GMILLIGA at CANVM2)

Greg:
Please, we are advanced customers. I personally gave up physically abusing
IBM personnel years ago. I found physiological abuse much more effective.
All seriousness aside, good luck Boca. <g>

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 03:04:58 on 92/10/20 GMT (by IL41468 at HONE84)
Subject: When
Ref: Append at 02:50:03 on 92/10/20 GMT (by GMILLIGA at CANVM2)

Jack:
Sorry you don't have a SE. I don't have a regular either. When my name comes
up all the SE's in the branch draw straws. Short one loss and has to talk to
me.

Irv:
Still waiting for the offical 'soup' announcement. I haven't been able to
shoot in holes in 6.463. Good luck to the Boca team over night.

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 03:05:54 on 92/10/20 GMT (by IL26761 at HONE81)
Subject: When
Ref: Append at 02:36:11 on 92/10/20 GMT (by GMILLIGA at CANVM2)

Come on Greg, won't bet either way at this point, but bet it goes 7 games.
Unless the Braves get frozen up there, weather forecast calling for a little
snow tomorrow I believe.  Good thing they got that dome up there.  Do you
think they will have the roof closed??

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 03:06:28 on 92/10/20 GMT (by IL26761 at HONE81)
Subject: When
Ref: Append at 02:40:53 on 92/10/20 GMT (by METIANUN at BCRVMPC1)

Nick,
It's Bengals Steelers and the score is 10-0 Steelers.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 03:07:02 on 92/10/20 GMT (by IL26761 at HONE81)
..... OS2MISC CFORUM modified at 14:39:18 on 92/10/21 GMT (by HOPKINS at AUSVM8)
Subject: append removed (thread trace)

----- OS2MISC CFORUM appended at 03:08:13 on 92/10/20 GMT (by IL26761 at HONE81)
Subject: When
Ref: Append at 02:50:03 on 92/10/20 GMT (by GMILLIGA at CANVM2)

Greg,
I better get off the SE/Marketing Rep kick, I start getting angry on that one
from time to time.  A 250,000 software bill and no real support.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 03:08:55 on 92/10/20 GMT (by IL26761 at HONE81)
Subject: When
Ref: Append at 02:50:03 on 92/10/20 GMT (by GMILLIGA at CANVM2)

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 03:20:00 on 92/10/20 GMT (by IL41468 at HONE84)
Subject: When
Ref: Append at 03:07:02 on 92/10/20 GMT (by IL26761 at HONE81)

Football, what kind of sport is that? I have been sitting here watching
tapes of Tomba and Perta K. in the last Olympics. (Skiing on the white stuff
called snow for you in FL).  Head out to Utah sometime and I'll show you a
real sport.

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 03:26:36 on 92/10/20 GMT (by MMAREYN at SYDVM1)
Subject: Don't forget to append a bye-bye before you go home, Irv.
No football for some. It's office hours.
John Reynoldson, Melbourne, IBM Australia

----- OS2MISC CFORUM appended at 03:50:41 on 92/10/20 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 03:04:58 on 92/10/20 GMT (by IL41468 at HONE84)

It is approaching the witching hour, and I have done my part. Files have
been CRC checked, all files have been gathered, and they are winging
north now. The test team has a check point, and if they say go, the
Internals will be receiving files in the morning. Another check point
will be reached early morning, and if that flies, it will be released to
externals. This BBS should have the files (we just sent them) and should
be able to make them available before noon if all goes well.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 04:40:29 on 92/10/20 GMT (by BC at KGNVMZ) ---
Subject: When
Ref:     Append at 03:50:41 on 92/10/20 GMT (by IRV at BCRVMPC1)

Everything is here and the CRC's check out.  I'm ready, presuming I
get the go ahead from System Test.  Time for 4 hours of sleep.  Back
on the air at 5am.  G'nite all!  It sure was fun waiting.  Now, if
only I could figure out how to get past the boiling pond on the Isle
of the Beast!  Oh well, tomorrow's another day <g> ...

Bob Cronin

----- OS2MISC CFORUM appended at 06:17:46 on 92/10/20 GMT (by V$IPAULD at BCRVMPC1)
Subject: When
Ref:     Append at 02:27:14 on 92/10/20 GMT (by IL26761 at HONE83)
Ref:     Append at 05:50:41 on 92/10/20 GMT (by IRV at BCRVMPC1)

Ok Jack, your wish is my command - we did not blow up Irv's modem.
Besides, as was pointed out to me, Irv would simply "borrow" mine
the moment I left my office. And, with all the beating that Irv
takes on Boca's behalf, maybe (only maybe) we ought to be nice to
him from time to time ?!

Paul Devriendt

----- OS2MISC CFORUM appended at 07:32:58 on 92/10/20 GMT (by BRENT at DALVM41B)
Subject: When
Ref: Append at 03:50:41 on 92/10/20 GMT (by IRV at BCRVMPC1)

We're all set here on the BBS.  I've got the files that Irv sent and have
done most of the prep work needed.  As soon as Boca gives the word
(assuming the morning check point goes well), I'll put them on the disk.

I don't have a clue of how to help Bob C. get past the boiling pond so I
guess I can go home too <g>.

Brent Allen - IBM LAN Systems Integration Services     Southlake, TX

----- OS2MISC CFORUM appended at 09:00:29 on 92/10/20 GMT (by BC at KGNVMZ) ---
Subject: When
Ref:     Append at 07:32:58 on 92/10/20 GMT (by BRENT at DALVM41B)

The service pack has now been shipped to internal IBM.

Bob Cronin

----- OS2MISC CFORUM appended at 09:02:41 on 92/10/20 GMT (by IL26761 at HONE85)
Subject: When
Ref: Append at 03:20:00 on 92/10/20 GMT (by IL41468 at HONE84)

John,

There are things in life besides the white powder.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 09:03:10 on 92/10/20 GMT (by IL26761 at HONE85)
Subject: Don't forget to append a bye-bye before you go home, Irv.
Ref: Append at 03:26:36 on 92/10/20 GMT (by MMAREYN at SYDVM1)

John,
Now we weren't talking Australian rules football here.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 09:03:39 on 92/10/20 GMT (by IL26761 at HONE85)
Subject: When
Ref: Append at 03:50:41 on 92/10/20 GMT (by IRV at BCRVMPC1)

Irv,
Hope those are all checkpoints and no chokepoints occur, and thanks to all
that burned the midnight oil

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 09:04:09 on 92/10/20 GMT (by IL26761 at HONE85)
Subject: When
Ref: Append at 06:17:46 on 92/10/20 GMT (by V$IPAULD at BCRVMPC1)

Paul,
I think you folks should give off 1 day a month for the abuse he takes here,
probably the 1st Sunday of each month would be a good one.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 09:04:38 on 92/10/20 GMT (by IL26761 at HONE85)
Subject: When
Ref: Append at 07:32:58 on 92/10/20 GMT (by BRENT at DALVM41B)

Brent,
You are checking out only a little earlier than I checked in, hope you can
get some sleep

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 10:23:46 on 92/10/20 GMT (by 86649914 at NHBVM4)
Subject: When
Ref:     Append at 09:00:29 on 92/10/20 GMT (by BC at KGNVMZ)

Bob,
   Would you like to tell the assembled audience what your local time
is? When I saw the SP starting to arrive this morning I assumed that
you had sent it last night and the network had held it up!!!! I didn't
seriously think that you had just shipped it!!!! GO HOME, GET SOME SLEEP!
But thanks anyway. All I need now is someone to tell me that I can
safely install it on my UK version (I mean how many changes could have
been made when it was converted for UK users, I still have a COLOR
palette <sigh>.)

Cheers,

Dave Butland.
IBM (UK) ISL Development.   Mail Exchange - GBIBMVGZ@IBMMAIL
PROFS - BUTLAND@CROVM4 ,    Internet      - [e-mail]

----- OS2MISC CFORUM appended at 10:28:07 on 92/10/20 GMT (by 86649914 at NHBVM4)
Subject: When
Ref:     Append at 09:04:38 on 92/10/20 GMT (by IL26761 at HONE85)

Am I getting my time zones mixed up or is there something wrong with
the times on this system? All the last appends are marked at 9:00am GMT.
Are you people all mad or just over keen?

Cheers,

Dave Butland.
IBM (UK) ISL Development.   Mail Exchange - GBIBMVGZ@IBMMAIL
PROFS - BUTLAND@CROVM4 ,    Internet      - [e-mail]

----- OS2MISC CFORUM appended at 10:34:46 on 92/10/20 GMT (by ARNOLDHF at FSHVMFK1)
..... OS2MISC CFORUM modified at 14:39:59 on 92/10/21 GMT (by HOPKINS at AUSVM8)
Subject: append removed (thread trace)

----- OS2MISC CFORUM appended at 10:46:42 on 92/10/20 GMT (by 86672308 at WARVM2)
Subject: When
Ref:     Append at 10:23:46 on 92/10/20 GMT (by 86649914 at NHBVM4)

Hi Dave! As far as I can tell the only difference between a UK
install and a US one is things like the default keymap and monetary
symbols. These are set during the base install so I hope the same will
apply to the SP install and we'll have no troubles.

What is the color palette anyway? I'll not bother to grind an ax(e) over
this one. :)

  Cheers, Graham Perks - UK - [e-mail]

----- OS2MISC CFORUM appended at 10:52:30 on 92/10/20 GMT (by IL26761 at OS2CUST)
Subject: When
Ref: Append at 10:28:07 on 92/10/20 GMT (by 86649914 at NHBVM4)

Just normal starting time for some of us, and of course some are just
getting ready to go home from the night before

Jack Hiatt   MARC-Life   Atlanta Ga.

----- OS2MISC CFORUM appended at 11:05:46 on 92/10/20 GMT (by 86649914 at NHBVM4)
Subject: When
Ref:     Append at 10:46:42 on 92/10/20 GMT (by 86672308 at WARVM2)

Graham,
   I'll let you install it first then and you can tell me if it looks
good <grin>.

Cheers,

Dave Butland.
IBM (UK) ISL Development.   Mail Exchange - GBIBMVGZ@IBMMAIL
PROFS - BUTLAND@CROVM4 ,    Internet      - [e-mail]

----- OS2MISC CFORUM appended at 11:16:00 on 92/10/20 GMT (by 86672308 at WARVM2)
Subject: When
Ref:     Append at 11:05:46 on 92/10/20 GMT (by 86649914 at NHBVM4)

No no no! The honour is all yours! Please, I insist; after you my good
man.

I've only got the 1st 3 disks, I've received nothing for an hour or so
after getting the rest within about half an hour.

The readme doesn't say anything about language, it just says it's the
CSD for OS/2 2.0. As far as I know, that's what I've got installed!

  Cheers, Graham Perks - UK - [e-mail]

----- OS2MISC CFORUM appended at 11:28:11 on 92/10/20 GMT (by 86672308 at WARVM2)
Subject: When
Ref:     Append at 11:16:00 on 92/10/20 GMT (by 86672308 at WARVM2)

There is a different part number for US English OS/2 and UK English
OS/2. As you say, there's not that much difference. I hope the
non-English versions have had a bit more work put into them!!!

"Bonjour, sir. Please click on le "Color Palette" et select le color
that vous fancy. Have un nice day."  :)

However, I am hoping the only difference is in the install program,
which for UK English installs will install UK keyboards & monetary
symbols by default. I am hoping it will be easy to change this from the
SP default (US presumably) to UK during install.

Looking on the bright side, if we can't use this SP it shouldn't take
long to build a UK version!

  Cheers, Graham Perks - UK - [e-mail]

----- OS2MISC CFORUM appended at 12:31:13 on 92/10/20 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 09:03:39 on 92/10/20 GMT (by IL26761 at HONE85)

After a fer hours of sleep (less than 6) I am in and working the 5 1/4's
and the CIS U/L... Will release to the BBS as soon as I can...

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 12:47:17 on 92/10/20 GMT (by GMILLIGA at CANVM2)
Subject: When
Ref:     Append at 03:05:54 on 92/10/20 GMT (by IL26761 at HONE81)

Yeah, I think they'll have the roof closed (some silly MLB rule...)
Wouldn't want a repeat of opening day in '77 (it snowed big time and
there wasn't a dome yet).  You're right too -- it'll probably go 7
games, but I can always dream, can't I?

Sorry I missed out on the 'live conference' last night -- I gave up
at 11pm.  (I have to look semi-awake when I meet with my customers,
you know :-)  The last of the images hit my reader at 7:30 this
morning -- now to download and deliver.

Cheers,
Greg Milligan
IBM Canada

----- OS2MISC CFORUM appended at 13:16:25 on 92/10/20 GMT (by DEV3543 at HONE84)
Subject: When
Ref: Append at 10:34:46 on 92/10/20 GMT (by ARNOLDHF at FSHVMFK1)

Hank,

>   Clinton Supporters:     Bush Supporters:    Perot Supporters
>
>            Clinton             Bush                 Perot
>            Perot               Perot
>            Bush                Clinton

I guess I'm a Perot Supporter cause I feel like your either a Perot Supporter
or an Athletic Supporter.

Alan DuBoff - Bunker Hill Software

----- OS2MISC CFORUM appended at 13:16:25 on 92/10/20 GMT (by TKAL at PKEDVM9)
..... OS2MISC CFORUM modified at 14:40:36 on 92/10/21 GMT (by HOPKINS at AUSVM8)
Subject: append removed (thread trace)

----- OS2MISC CFORUM appended at 13:22:56 on 92/10/20 GMT (by IL41468 at HONE85)
Subject: When
Ref: Append at 09:03:39 on 92/10/20 GMT (by IL26761 at HONE85)

What a night. A guy gets a little sleep and missing all the excitement.
Still, the 'soup' announcement has not come form Irv. Is it soup yet? It
appears to be, but the the official tasters still have to try it. Let's hope
they make it ok.

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 13:24:07 on 92/10/20 GMT (by IL41468 at HONE85)
Subject: When
Ref: Append at 10:23:46 on 92/10/20 GMT (by 86649914 at NHBVM4)

Dave in the UK.

Simple converstion table. In EDT subtract 4, EST 5
                               CDT          5, CST 6
                               MDT          6, MST 7
                               PDT          7, PST 8

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 13:27:22 on 92/10/20 GMT (by IL41468 at HONE85)
Subject: When
Ref: Append at 09:02:41 on 92/10/20 GMT (by IL26761 at HONE85)

Jack:
Out here we live for the skiing. Super bowl Sunday is the best day, all the
out of towners are watch the game, we ski. Please don't knock motherhood or
skiing out here <G>.

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 13:28:11 on 92/10/20 GMT (by IL41468 at HONE85)
Subject: Don't forget to append a bye-bye before you go home, Irv.
Ref: Append at 09:03:10 on 92/10/20 GMT (by IL26761 at HONE85)

Jack:
If you have figured out Australian rules football, maybe you should be
doing the OS/2 fixes. <g>

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 13:29:07 on 92/10/20 GMT (by IL41468 at HONE85)
Subject: When
Ref: Append at 09:04:09 on 92/10/20 GMT (by IL26761 at HONE85)

Jack:
Let's not go overboard, I understand they got the 4th of July off and a half
day for Chirstmas. Let's not spoil them.

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 13:29:54 on 92/10/20 GMT (by IL41468 at HONE85)
Subject: When
Ref: Append at 10:28:07 on 92/10/20 GMT (by 86649914 at NHBVM4)

Dave in the UK:
You know what there minds are like by now. Do you know anyone in programming
that is not at least a little off. Beside, 'they took a licking, and keep on
ticking'. Now, all of us users out here can give them some time off with no
flames. Maybe a day or two.

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 14:08:42 on 92/10/20 GMT (by BC at KGNVMZ) ---
Subject: When
Ref:     Append at 10:23:46 on 92/10/20 GMT (by 86649914 at NHBVM4)

I logged on at 4:45 am EDT this morning (after having gone to 'sleep'
at 1:00 am EDT, though I didn't get much sleep ...  dreams of disk
images winging through networks ...  gad, it was awful ;-).

Bob Cronin

----- OS2MISC CFORUM appended at 14:26:17 on 92/10/20 GMT (by HICKS at RCHVMV)
Subject: OS2SP CFORUM

Should there be an OS2SP CFORUM for discussion of installation, bugs,
kudos, whatever, for the Service Package?

Dan Hicks

----- OS2MISC CFORUM appended at 14:48:23 on 92/10/20 GMT (by JULIAN at TOROVM1)
Subject: DeskJet driver (revisit)
Ref:     Append at 23:06:14 on 92/10/19 GMT (by ASHAN at CANVM2)

Yes.  Most of the printer drivers have been fixed, and some have been
added as part of one of the OS/2 stand alone fixes. (OS2PRNTD)  Deskjet
500 and 500C drivers have been added.  I believe the 500C has its own
driver and the 500 has been incorporated into the EPSON driver.

These new drivers should also be available through the service pack.
(Thought : you might have to install the EPSON driver to get the 500
driver from the service pack)

Julian Paas

----- OS2MISC CFORUM appended at 14:53:38 on 92/10/20 GMT (by ROK2027 at HONE81)
Subject: When
Ref: Append at 03:50:41 on 92/10/20 GMT (by IRV at BCRVMPC1)

WIll the files be placed on the ftp site - software.watson.ibm.com  ?

If so, will they be in a separate directory?

Thanks......

Irv - you and the rest who are working on OS/2 2.0 have once again demonstrated
to the industry what a QUALITY SUPPORT organization can do.

I hereby nominate the OS/2 folks for the Malcolm Baldrige award for their
dedication to producing and distributing a quality product and in providing
support to their customers that no one else in the industry comes anywhere near
matching....

----- OS2MISC CFORUM appended at 15:01:41 on 92/10/20 GMT (by AAEE1AN at OS2CUST)
Subject: What Every Real Systems Programmer Knows (PART 1)

Irv and Co.,  *** *** T H A N K   Y O U *** *** !
(yes, intentional shout).

"Sleep is a totally inadequate substitute for caffeine."

Mike Andrews, Mgr, Tech support, Okla. Dept. of Transportation [phone]

----- OS2MISC CFORUM appended at 15:11:59 on 92/10/20 GMT (by PNWB016 at HONE83)
Subject: Service Pack Update
Ref: Append at 23:59:19 on 92/10/19 GMT (by WHITTLE at WASVMIC1)

Mr. Whittle... I hope that you hook up with my SE pretty soon.
We got the latest version of the Service Pack yesterday and sure
enough... in about 10 minutes I had to reboot 3 times, and DDE
is still not working right between PM apps.

Wayne "I give up!" Holmes

----- OS2MISC CFORUM appended at 15:20:49 on 92/10/20 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 14:53:38 on 92/10/20 GMT (by ROK2027 at HONE81)

As soon as I can release them to the External BBS's. This is obviously
taking longer than I anticipated. It is purely a WORDING problem on the
official announce, not a problem with images... I have those waiting to
go. Once I get the announce, off it will go...

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 15:21:44 on 92/10/20 GMT (by BRENT at DALVM41B)
Subject: When
Ref: Append at 10:28:07 on 92/10/20 GMT (by 86649914 at NHBVM4)

Mad? Perhaps.  I'll let you know after I get a real night of sleep....

Wake me when the soup is served....  Zzzzzzzzzzzzz

Brent Allen - IBM LAN Systems Integration Services     Southlake, TX

----- OS2MISC CFORUM appended at 16:13:58 on 92/10/20 GMT (by IL48672 at HONE85)
Subject: When
Ref: Append at 15:20:49 on 92/10/20 GMT (by IRV at BCRVMPC1)

Irv,

We understand your problems.  Just remember that we are the little
kids who can't wait to get downstairs on Christmas morning to see
what Santa left for us under the tree.

Just a quick question though.  Do I need to remove the selective fixes
that I have applied to date?  In other words, do I need a pure GA system
to install the Service Pack?

Just tell me what to do, Santa, and I will do it.

Thanks in advance

Chris Breisch
NT means Not ¢under the| Tree
Pritsker Corporation

----- OS2MISC CFORUM appended at 17:06:51 on 92/10/20 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 16:13:58 on 92/10/20 GMT (by IL48672 at HONE85)

Chris, as long as you have the OS/2 2.0 GA code on the system, not to
worry, goes over it fine.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 17:35:36 on 92/10/20 GMT (by IL48722 at OS2CUST)
Subject: When
Ref: Append at 17:06:51 on 92/10/20 GMT (by IRV at BCRVMPC1)

Irv, I assume that the Service Pack will also be available on diskette from
Boulder via the normal order mechanism for PTF XR06050 (as soon as that
closes).  Right?

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 17:49:15 on 92/10/20 GMT (by TD02091 at OS2CUST)
Subject: IBM DIS and Service PAK

We received a notice that, when available, we should not install
the Service Pak on 2.0 machines that are using IBM's Data Inter-
pretation System (DIS).  Does this still hold true?  If so, any
best-guesses as to when another solution will be available or is
this something the Metaphor people will be looking at?

ADGapc

----- OS2MISC CFORUM appended at 18:05:47 on 92/10/20 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 17:35:36 on 92/10/20 GMT (by IL48722 at OS2CUST)

Correct, and when I have the formal announce and post it, all will be
detailed.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 18:34:32 on 92/10/20 GMT (by AYP1Q01 at HONE82)
Subject: CLOKGS stops Automatic Lockup from Working
Ref: Append at 17:13:31 on 92/10/19 GMT (by SEABURG at HOUVMSCC)

This is great!  A developer who takes the time to respond to
a "trivial" comment honestly and quickly.  This is what we
need more of!  "We're aware of the problem, we're working on
it, and thanks for the comment."  Take heed and learn!

By the way, I love the clock, too, Gunnar.  Keep up the good
work.

Steve Bassler, Allegheny Power

----- OS2MISC CFORUM appended at 18:37:29 on 92/10/20 GMT (by SLAUSON at YKTVMV)
..... OS2MISC CFORUM modified at 19:11:38 on 92/10/20 GMT (by SLAUSON at YKTVMV)
(deleted by appender... not yet relevant)

----- OS2MISC CFORUM appended at 18:57:04 on 92/10/20 GMT (by IRV at BCRVMPC1)
Subject: Service Pak External distribution WILL be delayed.

OK people, OPEN KIMONO time. Laying the cards on the table for all to
read. I am the messenger, please remember that.

REASON for delay.

PROBLEM. SP should not BE installed over both the 2.00.1 version and
32GRWIN Beta. This is NOT supported, and we are not sure of any possible
problems that may occur. This is documented as not to be done in the
README, but we are concerned over user and service implications if this
should happen.

SOLUTION. We are re-openning the FIXTOOL code to STOP this capability. At
least 2 diskette images may need to change. Install testing will also
need to be re-done, and well as coding and building the fix.

Estimated DELAY, 1 day or more, undetermined at this time.

PLEASE NOTE that if you should get a set of diskettes from your IBM
representitive, you can USE THEM. Please do not use them to apply Service
to either a 2.00.1 version or 32 Bit GREWIN beta. The APAR content of the
Service Pak has NOT changed. The only planned cahnges are to the FIXTOOL.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 19:13:06 on 92/10/20 GMT (by X013813 at HONE84)
Subject: When
Ref: Append at 01:53:09 on 92/10/20 GMT (by IRV at BCRVMPC1)
What will be the procedure to download the Service Pack and install
it once it is made available.  How many diskettes (formatted?), are
there any utility programs we will need, etc.

Anxiously awaiting and in no mood for surprises...

----- OS2MISC CFORUM appended at 19:13:19 on 92/10/20 GMT (by IL22590 at OS2CUST)
Subject: Service Pak External distribution WILL be delayed.
Ref: Append at 18:57:04 on 92/10/20 GMT (by IRV at BCRVMPC1)

Well, I guess that means "it's not soup yet..."

I think I'll eat 'fast-food' tonight, and perhaps tomorrow it'll be soup!

David Eller
Sherrill Furniture

How are you going to do it?  OS/2 it!

----- OS2MISC CFORUM appended at 19:22:52 on 92/10/20 GMT (by IL48672 at HONE82)
Subject: Service Pak External distribution WILL be delayed.
Ref: Append at 18:57:04 on 92/10/20 GMT (by IRV at BCRVMPC1)

ARRRRRGGGGHHHH!!!!!

Ok, I feel better now.   So, I guess that the soup isn't on, and Santa
didn't come.  This is not a flame, just a note to release some tension
that had been building up.  I guess that Bob Holmes would say that
there was only one large fat globule in the soup.   I am disappointed
that this happened, but being a developer myself (who also sometimes
has to ship fixes to users), I understand that sometimes you have to
protect the users from themselves.  Let us know when the soup is
actually served.  We'll be waiting (patiently?  That might be pushing
it :-)).

Chris Breisch
NT means None Tonight
Pritsker Corporation

----- OS2MISC CFORUM appended at 19:32:31 on 92/10/20 GMT (by TROGERS at YKTVMV)
Subject: Service Pak External distribution WILL be delayed.
Ref:     Append at 19:22:52 on 92/10/20 GMT (by IL48672 at HONE82)

I think Irv said that the 'soup' is ready, but the 'serving bowl' needs
updating so that some of us won't spill anything on ourselves while
eating this *very hot* soup.  :-)

Irv didn't tell you not to install.  He just gave you an informed
append stating that the content of the SP was not going to change,
but the installation vehicle was going to be beefed up to keep people
from installing it on 'incorrect' systems.

Regards,
Tom Rogers

----- OS2MISC CFORUM appended at 19:50:56 on 92/10/20 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 19:13:06 on 92/10/20 GMT (by X013813 at HONE84)

3 1/2's, 14 diskettes, 5 1/4's, 16 diskettes, LOADDF.ZIP needed to create
diskette images, and it can format on the fly.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 19:53:55 on 92/10/20 GMT (by IL54079 at OS2CUST)
Subject: Service Pak External distribution WILL be delayed.
Ref: Append at 18:57:04 on 92/10/20 GMT (by IRV at BCRVMPC1)

Irv...

Thank you for the information -- of course, I'm sitting here with a case of
the "galloping, greedy gimmes" (straight out of the Berenstain Bears), but
KNOWING about the problem, that it isn't serious, that it's being worked on, et
c.  helps a WHOLE LOT!

All that I ask is that you keep us updated -- I really enjoyed going through al
l of the messages from last night -- it made it feel like I was part of the pro
cess.

Thanks once again...

Reed Snellenberger

----- OS2MISC CFORUM appended at 20:00:45 on 92/10/20 GMT (by ZTKP01 at OS2CUST)
Subject: When
Ref: Append at 19:50:56 on 92/10/20 GMT (by IRV at BCRVMPC1)

Irv,

I know this might be a big request, it sounds that disks 3-14 (or 12 out of the
14) can be made available.  The update program (i.e. disk 1-2) might need to be
modified.  If this is the case, can we get started downloading the last 12
disks now.  This download process will take awhile.  I just want to get a early
start.

Thanks!

Tracy K. Pipkin - Amoco Production Company - Houston, TX - [phone]

----- OS2MISC CFORUM appended at 20:20:18 on 92/10/20 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 20:00:45 on 92/10/20 GMT (by ZTKP01 at OS2CUST)

Well, I am NOT sure that this is the case yet, the build process for SP's
is not 'rigid'. There have been builds that even though ONE file has
changed, more than one diskette changes. Starting the process and then
changing even ONE diskette will ultimately cause someone not to use the
correct one. Right now, we have an idea that diskette 1 and 2 will change
as these are fixed files, but after that we are not sure. I would again,
in this case, like to be conservative. NOTE, we have NOT stopped the IBM
INTERNAL distribution, so we are not concerned about the contents. I hear
you, but I am afraid of a mix up somehow, and I will not propose your
suggestion, sorry.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 20:51:43 on 92/10/20 GMT (by ZTKP01 at OS2CUST)
Subject: When
Ref: Append at 20:20:18 on 92/10/20 GMT (by IRV at BCRVMPC1)

Irv,

I respect that.  It was just a suggestion and I understand your point of view
of not knowing.  Just thought I'd ask.

Tracy K. Pipkin - Amoco Production Company - Houston, TX - [phone]

----- OS2MISC CFORUM appended at 20:55:38 on 92/10/20 GMT (by ROK2027 at OS2CUST)
Subject: When

Irv,

Is there any chance that you can post the readme file so we can get started
with our planning.  I am most interested in what else is in the Service Pack
besides the fixes, the 32-bit GRE, etc.

Thanks.

Lionel Dyck - Rockwell International, Information Systems Center

----- OS2MISC CFORUM appended at 21:19:00 on 92/10/20 GMT (by WHITTLE at WASVMIC1)
Subject: Service Pack Update
Ref:     Append at 15:11:59 on 92/10/20 GMT (by PNWB016 at HONE83)

Well, Wayne, if it's any comfort to you to know that we are now in the
same boat, I just bought a Model 77 486 with OS/2 Version 2.00.1 (CSD
Level XR02005) preinstalled. A number of things that worked on my old
system are now broken.

So I'm working on my own set of problems with OS/2 support now.  Not
sure what happened, but Prodigy and WordPerfect are broken and PageMaker
4.0 won't install.

Other than that, however, the performance seems outstanding to me. And
I've got to say that the support I'm getting (and they don't know me and
are treating me like anyone else) from calling in my problems to the
800 # is outstanding--probably the best I've ever had from any vendor,
including WordPerfect.  A little rough in the personal relations dept.
perhaps, but clearly top notch in terms of actually putting me in contact
with the programmers and trouble shooters who know their stuff.  I'm
having a hard time understand what is going on with your situation, and
haven't yet heard back from your SE.

Dave Whittle

----- OS2MISC CFORUM appended at 21:29:55 on 92/10/20 GMT (by WHITTLE at WASVMIC1)
Subject: OS/2 2.0 stability
Ref:     Append at 23:03:13 on 92/10/19 GMT (by IL41468 at HONE83)

Well, I suppose you're missing the new IBM.

We are determined to provide quality service, and have implemented
a whole series of new measures to provide OS/2 service better than
any other company in the PC industry.

My personal experience is that we have improved dramatically in the
past six months.

After 60 days, the toll-free support costs $129/year.  We want to make
it worth it but not because of the bugs.  <g>

Most of this and more is outlined on the "Service and Support Information
Card" that comes with OS/2. Did you miss that one?  (10G5963--a three
part card stock which includes a Defect Report Form and a Registration
Card for OS/2 support).  There is also information on "OS/2 Electronic
Device Driver Distribution Mechanism" in 10G5961.

Dave Whittle

----- OS2MISC CFORUM appended at 21:33:12 on 92/10/20 GMT (by WHITTLE at WASVMIC1)
Subject: Service Pack Update
Ref:     Append at 23:59:18 on 92/10/19 GMT (by TRAUTMAN at PKEDVM8)

You've got that right.  The only thing worse than having a ton of
customers who love your product enough to fight for its improvement
is having only a few customers who just don't care.  <g>

Heck, I'm an OS/2 customer myself, so it's easy for me to empathize!

Dave Whittle

----- OS2MISC CFORUM appended at 21:46:07 on 92/10/20 GMT (by HICKS at RCHVMV)
Subject: When
Ref:     Append at 19:50:56 on 92/10/20 GMT (by IRV at BCRVMPC1)

Can it install from B?

Dan Hicks

----- OS2MISC CFORUM appended at 22:26:34 on 92/10/20 GMT (by GFMZLL at DALHQIC2)
Subject: When
Ref:     Append at 21:46:07 on 92/10/20 GMT (by HICKS at RCHVMV)

Can your machine boot from B?

Gerald F. Meazell

----- OS2MISC CFORUM appended at 23:36:11 on 92/10/20 GMT (by IL26761 at HONE81)
Subject: When
Ref: Append at 13:27:22 on 92/10/20 GMT (by IL41468 at HONE85)

John,
Won't knock motherhood that always seemed like an honorable profession to me.
But I really wonder about folks that strap a couple of pieces of picket fence
to their feet and go sliding down hills  on that white slippery stuff.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 23:36:45 on 92/10/20 GMT (by IL26761 at HONE81)
Subject: Don't forget to append a bye-bye before you go home, Irv.
Ref: Append at 13:28:11 on 92/10/20 GMT (by IL41468 at HONE85)

John,

Now didn't say I had figured out those rules, at one time they used to play a
little of that around Johns Hopkins up in Baltimore, and an Aussie friend of
mine made me go to a couple of games and tried to explain it to me, but then
I don't understand Rugby either.  Lacross, now that's a game that's easy to
understand.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 23:37:19 on 92/10/20 GMT (by IL26761 at HONE81)
Subject: When
Ref: Append at 13:29:07 on 92/10/20 GMT (by IL41468 at HONE85)

John,

I kinda fowled that post up.  It was supposed be a plea for Irv to get one
day off as a reward for putting up with us user types.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 23:39:42 on 92/10/20 GMT (by DEV3543 at HONE81)
..... OS2MISC CFORUM modified at 14:41:25 on 92/10/21 GMT (by HOPKINS at AUSVM8)
Subject: append removed (thread trace)

----- OS2MISC CFORUM appended at 23:40:51 on 92/10/20 GMT (by DEV3543 at HONE81)
Subject: Service pak and Image Adapter/A
Ref: Append at 18:37:29 on 92/10/20 GMT (by SLAUSON at YKTVMV)

David,

Just a quickie...do all the applications work fine on the IA/A ?

I'm talking to a comapany about work and we were discussing using this
monitor, although they were leaning towards XGA/2. I would rather have the
extra resolution but we both talked about the possibility that there might be
some problems running different software on OS/2 2.0. Which is the future
technology ?

Alan DuBoff - Bunker Hill Software

----- OS2MISC CFORUM appended at 00:33:17 on 92/10/21 GMT (by ASHAN at CANVM2)
Subject: DeskJet driver (revisit)
Ref:     Append at 14:48:23 on 92/10/20 GMT (by JULIAN at TOROVM1)

I know the DeskJet 500 driver is there under EPSON, but I have heard
reports that it doesn't work very well (and slow).  I looked thru'
the entire Service Pack disks, I can see no DeskJet 500C driver.

Can you or someone tell me where I can find it (or whether it is
really being written)?  I'm contemplating to buy the 500C, which
is on sales here locally...

Albert Shan

----- OS2MISC CFORUM appended at 04:35:54 on 92/10/21 GMT (by IL41468 at HONE82)
Subject: When
Ref: Append at 23:36:11 on 92/10/20 GMT (by IL26761 at HONE81)

Jack:
I guess you have something a common with my mother. She has always wondered
about me too. But seriously I have two girls who are ranked skiers. It is
all I can do just to keep them in sight.

Right now I am waiting for IBM to get the serviing dish finished so Irv can
serve the soup. I  have had a prelimary service pack since last week (IBM
help out so that a could demo a customer). Unlike Wayne I could not shot any
holes in it. My programs are strange but apparently not as strange as
Wayne's program. (or is that I am not as strange as Wayne <G>) I hope
Wyane's sense of humor holds out.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 04:36:37 on 92/10/21 GMT (by IL41468 at HONE82)
Subject: Don't forget to append a bye-bye before you go home, Irv.
Ref: Append at 23:36:45 on 92/10/20 GMT (by IL26761 at HONE81)

Jack:
I understand Lacross has only two rules:
1) You score by getting the ball in the net
2) You can't hit a person with your stick when they are unconscious.

I understand it is a big game in Boca.<g>

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 04:37:20 on 92/10/21 GMT (by IL41468 at HONE82)
Subject: When
Ref: Append at 23:39:42 on 92/10/20 GMT (by DEV3543 at HONE81)

Alan:
Accually I read this board to keep my mind off politics. It is too
depressing.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 04:38:05 on 92/10/21 GMT (by IL41468 at HONE82)
Subject: PDK CDROM
Ref: None

Just finished installing the CDROM I bought on the PDK offer. No problem.
Ran first time like a champ. But watch your configuration, the Future Domain
board seems to like it's own private interrupt level. I friend had trouble
until he straighten that out.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 11:59:23 on 92/10/21 GMT (by HICKS at RCHVMV)
Subject: When
Ref:     Append at 22:26:34 on 92/10/20 GMT (by GFMZLL at DALHQIC2)

I take it that means "no"??

Dan Hicks

----- OS2MISC CFORUM appended at 12:19:40 on 92/10/21 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 20:55:38 on 92/10/20 GMT (by ROK2027 at OS2CUST)

The README comes in two flavors, the INSTALL README, which is being
changed now, and is just for Install, and the 'real' README, which is
basically the OLD OS2TNT. I did get this out of the README though....

     The following SVGA boards were tested and found to work
     with OS/2 2.0 for DOS applications that make use of SVGA
     modes:

     o   Orchid ProDesigner** IIs by Orchid Technology
         (ISA and MCA versions)
     o   Trident TVGA by Trident Microsystems, Inc.
         (8900b and c levels)
     o   STB PowerGraph** VGA by STB Systems, Inc.
     o   Video Seven VRAM II, by Video Seven
     o   Boca Super VGA by Boca Research Inc.
     o   VGA Wonder XL Series by ATI Technologies, Inc.
     o   Paradise VGA Professional by Western Digital
         Imaging

     SVGA support is designed to be generic for the Trident,
     Tseng, ATI, Headland, and Western Digital chip sets.
     Therefore, it is likely that there are many more
     adapters which will work correctly but have not been
     tested.

If you have the LATEST OS2TNT, there is NOT a lot of difference. I can
not recall anything else but the 32bit GRE and fixes going in.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 12:23:53 on 92/10/21 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 21:46:07 on 92/10/20 GMT (by HICKS at RCHVMV)

NO!... Get the correct disk size...

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 12:30:16 on 92/10/21 GMT (by V$IHALL at BCRVM7)
Subject: Service Pak External distribution WILL be delayed.
Ref:     Append at 18:57:04 on 92/10/20 GMT (by IRV at BCRVMPC1)

First I want to add my appreciation for all the long hours your team
has put in to bring out the OS/2 Service Pack.  A little delay is a
small price to pay for a quality product.

Now for my question.  I had requested the SP last nite, and in my
reader this morning were 4 files., Disks 12, 13, 14 & 01.  During
this append disk 02 appeared in my reader.  Do I KEEP or DISCARD
these disk files????  I ask this in light of your answer for the
dealy of SP, Disks 01 and 02 are fix disks and need to be changed.

Thanks !

----- OS2MISC CFORUM appended at 12:30:18 on 92/10/21 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 23:37:19 on 92/10/20 GMT (by IL26761 at HONE81)

Sounds good to me <G>... I have plenty of days to take yet this year, 26
to be exact, and I think I am going to COMDEX too. If this is correct, I
will be out as of 11/13 for the rest of the year. I'll still sign-on from
home, but I have plenty of free time. No one is home, my wife works, the
only child left at home is in college, and he goes to U of Miami that
started LATE due to Hurricane Andrew, and the winter vacation will be
delayed. I'll be all alone for at least a month, left to such mundane
tasks of going to the beach, playing some Raquetball, and just loafing.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 12:36:47 on 92/10/21 GMT (by UNCS018 at HONE85)
Subject: When
Ref: Append at 12:19:40 on 92/10/21 GMT (by IRV at BCRVMPC1)

Will we be able to apply this CSD over a LAN Server Network (using RPL)?

----- OS2MISC CFORUM appended at 12:44:19 on 92/10/21 GMT (by 86672308 at WARVM2)
Subject: Service Pak External distribution WILL be delayed.
Ref:     Append at 12:30:16 on 92/10/21 GMT (by V$IHALL at BCRVM7)

Keep them. The only change there is is to prevent people applying the
SP over a 2.00.1 version or 32 Bit GREWIN beta.

If you know that you must only install on a GA machine all will be well,
and you may as well use the 1st set of complete disks that you can lay
your hands on.

  Cheers, Graham Perks - UK - [e-mail]

----- OS2MISC CFORUM appended at 12:54:31 on 92/10/21 GMT (by IL48722 at OS2CUST)
Subject: When
Ref: Append at 12:30:18 on 92/10/21 GMT (by IRV at BCRVMPC1)

Good!  I have no doubt that those 26 days are starting to look MIGHTY
appealing right about now, too...

Nobody (but nobody) can say you haven't earned some time off.

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 13:04:20 on 92/10/21 GMT (by IRV at BCRVMPC1)
Subject: Service Pak External distribution WILL be delayed.
Ref:     Append at 12:30:16 on 92/10/21 GMT (by V$IHALL at BCRVM7)

We have NOT stopped the Internal distribution, but the network sure is
slow. IBMPC in Boca was NOT getting updated last night past 5PM until
10 PM at least when I signed on. I wonder why <G>... Your file WILL
trickle in...

I expect to update the package when it is released. As I have said
before no APAR content has changed. We will be placing a Pre-Load and
Beta check in to stop the update if these are the target system, and we
have had some reports of some problems on displays detected which we did
not plan for, and expect to have that fixed too. We assume any IBM'er
that gives the diskettes to a customer knows enough of the customer to
know what he would be applying it to, so therefore, we did not pull the
SP.

Special note to IBM'ers in gerenal. These are CUSTOMER forums, and as
such are for customers. Please do not append in here, use the proper
IBM Employee forum, like OS2CS for this one please. In some cases, I can
direct you to files or even disclose information I can not here, and I am
sure some customers will get uneasy if they hear of problems, even if the
if they FALSE, and we have had MANY of those from IBM'ers. mostly due to
bad downloads, bad diskettes, or either wrong labeling or wrong image
file names (diskette #1 downloaded as #2). It could give the wrong
impression. Lack of confidence in a SP is not needed...

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 13:14:57 on 92/10/21 GMT (by HICKS at RCHVMV)
Subject: When
Ref:     Append at 12:19:40 on 92/10/21 GMT (by IRV at BCRVMPC1)

I take it this doesn't imply "seamless" support for these cards in
any SVGA modes??  The only implication is that (presumably after
running SVGA ON) one can run OS/2 in VGA mode and invoke DOS apps
that use the card in SVGA mode??

Dan Hicks

----- OS2MISC CFORUM appended at 13:15:15 on 92/10/21 GMT (by IL26761 at HONE81)
Subject: When
Ref: Append at 12:30:18 on 92/10/21 GMT (by IRV at BCRVMPC1)

Irv,
That sounds like a good plan to me.  Hope you do get to take advantage of it.
Wish I could get my company to send me up to COMDEX.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 13:31:53 on 92/10/21 GMT (by SSIA013 at OS2CUST)
..... OS2MISC CFORUM modified at 14:30:35 on 92/10/21 GMT (by HOPKINS at AUSVM8)
Subject: append removed

----- OS2MISC CFORUM appended at 13:54:45 on 92/10/21 GMT (by IRV at BCRVMPC1)
Subject: When
Ref:     Append at 13:15:15 on 92/10/21 GMT (by IL26761 at HONE81)

Fall COMDEX is in Lost Wages, it is WEST from you, Spring is in Chicago,
that is UP from you <G>. Maybe last nights game got you confused <G>.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 14:20:15 on 92/10/21 GMT (by PNWB016 at HONE83)
Subject: OS/2 2.0 stability
Ref: Append at 21:29:55 on 92/10/20 GMT (by WHITTLE at WASVMIC1)

Mr. Whittle.... shouldn't Software Excel Extended customers be
getting the same (if not better support) as those using the
1-800 number?

BTW... Don't count on my SE calling back for a while. He is busy
getting diskette images for me, so that I can be the first one to
open an ETR on the Service Pack.

Wayne "You get to figure out if I'm serious in the last paragraph
  or not" Holmes

----- OS2MISC CFORUM appended at 14:20:48 on 92/10/21 GMT (by PNWB016 at HONE83)
Subject: Flash! - Pournelle likes OS/2

Be sure to take a look at the issue of Byte that just came out.
I about fell out of my chair when Jerry Pournelle came out basically
in favor of OS/2 2.0!

I tend to have a hard time taking Mr. Pournelle seriously, but his
column is read by a LARGE number of people... and his opinion does
count.

His major complaint is the lack of Windows 3.1 support. I got the
impression that he would be happy to dump Windows from all of his
machines if he could get reliable 3.1 support.

Way to go IBM!!!! If you can make this guy happy you can do
anything... even fix my OS/2 2.0 problems. <g>

Wayne "I'm still in shock... but nice to see some of the 'big
  names' come around" Holmes

----- OS2MISC CFORUM appended at 14:25:43 on 92/10/21 GMT (by GFMZLL at DALHQIC2)
Subject: When
Ref:     Append at 11:59:23 on 92/10/21 GMT (by HICKS at RCHVMV)

No, it doesn't mean that at all.  Since your 3.5 is B, I'll assume you
are on a clone.  My clone has an advanced CMOS which allows you to
change the boot order.  The default is A;C but it can be changed.  If
you had such a CMOS and you changed it to B;C you probably would be
able to install from there.  This is conjecture, I have never tried
it.  The problem is that it must be a boot drive, not that it must
be A.  Like Irv said, do yourself a favor and get the right size disks
to start with.

Gerald F. Meazell

----- OS2MISC CFORUM appended at 14:30:59 on 92/10/21 GMT (by SLAUSON at WATSON)
Subject: Service pak and Image Adapter/A
Ref:     Append at 23:40:51 on 92/10/20 GMT (by DEV3543 at HONE81)

Well, I've not found an application yet that didn't work fine under
the IA/A.  The 6091/IAA combo is *very* nice, especially for
programmers, since there is considerably more screen real estate.
As far as which (XGA/2 vs. IAA) is the future technology, I'll have to
defer to someone who knows more about such things.

David Slauson
IBM T.J. Watson Research Center, Yorktown Heights, NY

From:  [e-mail]

----- OS2MISC CFORUM appended at 14:45:20 on 92/10/21 GMT (by HOPKINS at AUSVM8)
Subject: 'WHEN' Removed appends
Folks, some appends have been removed on a thread 'WHEN'.
Let's stick to OS/2 and OS/2 related topics. End of discussion.
Ken Hopkins, OS/2 Software Service and Support

----- OS2MISC CFORUM appended at 15:11:39 on 92/10/21 GMT (by TD02091 at OS2CUST)
Subject: Service Pak

This way is a little faster than using the LAN Configuration Screens.
OS/2 2.0 installed.  We are using the "HP Deskjet 500 in Epson-???? Mode"
How do I get the Service Pak?  Will I be able to download it from
here or do I need to talk to my SE?  Also, what is the latest word
on it's availability?  Will Jane marry Brad or run off to the Ivory
Coast with the renegade from Samalia?

In the MAC section under the {IBMTOK_NIF} section.  It sounds worse
than it is and it actually works better than the IBM screens.  They
Thanks for any info and all the hard work that has gone into 2.0!!
you add another driver you must remember to add the netaddress.  With
my way, everything that binds with the IBMTOK_NIF will pickup the
netaddress and you just have to do it once!

Sorry for the poor instructions, but it's time to go home.

Don't forget to reboot!

ADGapc

----- OS2MISC CFORUM appended at 15:45:24 on 92/10/21 GMT (by IL26761 at OS2CUST)
Subject: When
Ref: Append at 13:54:45 on 92/10/21 GMT (by IRV at BCRVMPC1)

Irv,

You have to forgive me sometimes, especially when the Braves lose.
Get a little muddled and confused.  But north, south, east, or west
hope you get a chance to relax.

Jack Hiatt   MARC-Life   Atlanta Ga.

----- OS2MISC CFORUM appended at 16:29:34 on 92/10/21 GMT (by IL48672 at HONE86)
Subject: When
Ref: Append at 13:54:45 on 92/10/21 GMT (by IRV at BCRVMPC1)

Irv,

I thought that Spring COMDEX will be in Atlanta in '93.  Is this not
true?  In that case, it could be north, south, east, or west of Jack.
What side of the city are you on Jack?

Chris Breisch
NT means New Tomato
Pritsker Corporation

----- OS2MISC CFORUM appended at 17:22:45 on 92/10/21 GMT (by DORAGH at BCRVMPC1)
Subject: When
Ref:     Append at 16:29:34 on 92/10/21 GMT (by IL48672 at HONE86)

you are right, the fall comdex is ALWAYS in Las Vegas, while the
spring one is a travelling afair; 92 in Chicago, 93 in Atlanta.

phil doragh

----- OS2MISC CFORUM appended at 17:33:26 on 92/10/21 GMT (by WHITTLE at WASVMIC1)
Subject: OS/2 2.0 stability
Ref:     Append at 14:20:15 on 92/10/21 GMT (by PNWB016 at HONE83)

But the 800# support is part of the Software Excel offering, isn't it?
I'm getting more and more confused. Are you saying that you want the
programmers to live out here on the forums? What precisely is the nature
of your concern and what should IBM do about it that's not being done?
I'm sincerely interested to know.

Dave Whittle

----- OS2MISC CFORUM appended at 17:34:25 on 92/10/21 GMT (by HAMMOND at RCHVMV)
Subject: When
Ref:     Append at 13:14:57 on 92/10/21 GMT (by HICKS at RCHVMV)

I am using a Diamond Speedstar, which has the TSENG4000 chip set. In 1024x256
256 color I still have seemless windows - using only the Service Pack drivers.

Pat Hammond

----- OS2MISC CFORUM appended at 17:53:57 on 92/10/21 GMT (by PNWB016 at HONE82)
Subject: OS/2 2.0 stability
Ref: Append at 17:33:26 on 92/10/21 GMT (by WHITTLE at WASVMIC1)

Sigh... I will try one more time:

1) I want to receive a private fix when I put myself on the IP
list for an APAR using AST. (I do NOT want to spend time on a
1-800 number.)

2) I want FEEDBACK from level 2 / development when problems are
opened using ETR. (Our management is quite upset at the apparent
lack of feedback given to our problems in OS/2, as compared to
other IBM products.) We use ETRs to report ALL problems against
ALL IBM products, and it is very apparent out here in user-land
that this is not being handled the same way across IBM. Note that
this behavior appears to be new in OS/2 2.0... our OS/2 1.3
problems were given regular updates and we would receive private
fixes as soon as they became available. (We are still supporting
a set of 3 Communications Managers DLLs that correct a performance
problem in OS/2 1.3... while I'm not happy the fixes haven't been
incorporated into a 1.3 CSD, at least I have them.)

3) I want APARs to be updated with what PTF picks up the fix.

4) I want APARs to be updated to include pre-req/co-reqs.

5) I want APARs to be updated to indicate that a private fix
is available.

6) The 1-800 number is fine, but I MUCH PREFER using IBMLink to
report and track all of my problems. I worked in the "bad old days"
when I had to call a 1-800 number for MVS support... and I hate
to see OS/2 regressing to that structure for support of corporate
clients. (1-800 numbers are fine for individual and small business
users... but to be blunt, I just don't have the time or
inclination to play telephone tag with people to find out the
status of APARs. ALL of that information should be available and
CURRENT on IBMLink.)

As usual, others are more than welcome to comment. If I'm all wet
I will be more than happy to retreat under my mushroom again.

Wayne "It sure is wet in the Northwest" Holmes

----- OS2MISC CFORUM appended at 18:15:36 on 92/10/21 GMT (by DEV3543 at HONE82)
Subject: Flash! - Pournelle likes OS/2
Ref: Append at 14:20:48 on 92/10/21 GMT (by PNWB016 at HONE83)

Wayne,

>Be sure to take a look at the issue of Byte that just came out.
>I about fell out of my chair when Jerry Pournelle came out basically
>in favor of OS/2 2.0!

That is very interesting indeed. Seeing as he came out a few months ago saying
that Windows was the way to go and that OS/2 was going nowhere...these guys
don't know their @$$ from a hole in the ground. So often these journalists
remind me of high school kids, but they think with their pockets not thier
genitals.

Alan DuBoff - Bunker Hill Software

----- OS2MISC CFORUM appended at 18:16:53 on 92/10/21 GMT (by DEV3543 at HONE82)
Subject: Service pak and Image Adapter/A
Ref: Append at 14:30:59 on 92/10/21 GMT (by SLAUSON at WATSON)

I was working on imaging under OS/2 already at a company named Janus Systems.
We used TIGA and my ex-boss, Brian Herdeg, is writing OS/2 TIGA drivers for
PM. I can totally understand the real estate space on the screen, we had
1280x1024 working in PM over a year ago, but all of the graphics stuff didn't
work.

While you get about 4 VGA size screens inside the real estate, you get almost
15 VGA size screen on a 1728x2200. I would really like to see this type of
support in OS/2 for the 1728x2200 mode as you can have a complete A size
image, pixel for pixel on the screen (an 8.5"x11.0" image).

If I have to go to a lower resolution, 1280x1024 would be my choice, but it
looks like both of the 1280x1024 AND the 1024x768 modes would have to be
supported. I can't remember, can I get that 1024x768 mode on the IA/A ?

And if so, is it the EXACT same mode as the XGA/2 ? I would be using IA/A to
develop and test on, but would have to ensure that it ran on XGA/2. This
probably wouldn't be a problem, as there will most likely be both adapters at
the company where I go, it's just a matter of being able to do it all on one
machine.

Alan DuBoff - Bunker Hill Software

----- OS2MISC CFORUM appended at 18:34:03 on 92/10/21 GMT (by IL26761 at OS2CUST)
Subject: When
Ref: Append at 16:29:34 on 92/10/21 GMT (by IL48672 at HONE86)

Chris,

That would be SSW from me.

Hope this doesn't get deleted as not on thread.  Sounds like Prodigy here.

Jack Hiatt   MARC-Life   Atlanta Ga.

----- OS2MISC CFORUM appended at 18:40:58 on 92/10/21 GMT (by IL26761 at OS2CUST)
Subject: OS/2 2.0 stability
Ref: Append at 17:53:57 on 92/10/21 GMT (by PNWB016 at HONE82)

Mr. Whittle,

While it may be "All wet in the Northwest" Wayne sure isn't all wet.
What he describes is exactly what will work for the larger users.
And it seems to me that the updates he is saying should be taking
place in the APAR lists can only help in responding to problems
encountered by the individual users.  Over the past 6 months I have
seen conflicting reports of the status of problems because the APAR
system isn't being used effectively by the OS/2 group.

Jack Hiatt   MARC-Life   Atlanta Ga.

----- OS2MISC CFORUM appended at 20:15:38 on 92/10/21 GMT (by IL48722 at OS2CUST)
Subject: OS/2 2.0 stability
Ref: Append at 17:53:57 on 92/10/21 GMT (by PNWB016 at HONE82)

Wayne (and Dave), I couldn't agree more.

Being able to submit and track problems electronically is likely the
biggest improvement in IBM service that I've seen in the 25+ years
I've been using it:

1.  When I call in a problem, it is VERY RARE for the resulting PMR
to capture the problem exactly.  This is understandable, since the
Level I people are not experts in system internals.  They tend to
misspell my name, too (grrrr).

2.  Unless I call at 4am, status updates are not always a pleasant
experience (not that being up at 4am to call IS one, mind you).

3.  The PMR gives one a way to conduct a dialog with the people
fixing the problem, and to answer questions, etc.

It's bad enough that the PMR's aren't always being updated.  But the
only PMR's I can see are my own.  I rely on the APAR to document the
status of the problem, and (if it's been solved) what I need to do to
fix it.  If proper status, pre- and co-reqs, etc., are not
maintained, then this is not possible.

What's more, if this information is not maintained, then it is
difficult or impossible to tell if the problem has already been
reported (and, perhaps fixed).  I will tell you that I have had more
trouble in this regard with OS/2 APAR's than I have had with any
other IBM product I've tried to maintain.

There are always cases where a reported problem is fixed by an APAR
whose descriptive text says something that seems entirely unrelated.
But from what I've been hearing (and some limited personal
experience), this seems to be much more common with OS/2 APARs.

If you are using some other system to track and document problems and
fixes, then:

1.  Why?

2.  Will you make it available for search via IBMLink?  I'd rather
have to learn yet another system than to not have this information
available.

Please don't take this too harshly.  I am only saying that some of
the details can be important...

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 20:23:44 on 92/10/21 GMT (by ROK2027 at OS2CUST)
Subject: Soup

Is there a new projection on when the soup will be ready to serve?

Lionel Dyck - Rockwell International, Information Systems Center

----- OS2MISC CFORUM appended at 20:45:47 on 92/10/21 GMT (by IL41468 at HONE84)
Subject: OS/2 2.0 stability
Ref: Append at 17:53:57 on 92/10/21 GMT (by PNWB016 at HONE82)

Wayne:
I understand you (Should I be worried? <g>), but I am not sure we are
getting through to Dave. Why is IBM driving up the cost of both them and me
supporting OS/2 through people intensive problem handling rather than
electronics.

When I get a stable OS/2, I will be supporting a large number of systems. If
a problem is reported, I would like to track that problem electronically
like I do with VM. If a problem has already been fixed I would like to order
that fix electronically. In both cases, IBM saves money and time and I save
money and time. Where is Dave's big problem?

IBM needs to realize that there is not an OS/2 market but OS/2 markets. What
I need out of OS/2 is different than you but my service requirements are the
same. The person with a single system has entirely different service
requirements and maybe Dave's structure is good for them.

Getting back to a problem, I have always felt that if a problem has been
reported and IBM is addressing that problem, why add 1 to some counter?
Leave the fixed people along so that they can fix problem rather than talley
the score. It appears on OS/2, the only way to get anything is to add up the
score.

Wayne, am I in left field with my thinking?

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 21:12:07 on 92/10/21 GMT (by JULIAN at TOROVM1)
Subject: DeskJet driver (revisit)
Ref:     Append at 00:33:17 on 92/10/21 GMT (by ASHAN at CANVM2)

  I could be wrong on the 500C.  I know the 500 was in EPSON.  The 500C
was only a vague recollection.

Julian Paas

----- OS2MISC CFORUM appended at 21:37:30 on 92/10/21 GMT (by TSO09 at OS2CUST)
Subject: OS/2 2.0 stability
Ref: Append at 20:45:47 on 92/10/21 GMT (by IL41468 at HONE84)

I too agree with the need for OS/2 to have the same level and format
for support issues as the "big iron".  I spent 15 years supporting
IMS and CICS, but for the last 10 years have been working in "end user
computing".  For the last 5 years, I have been trying to get my old
friends and more importantly my old bosses to recognise that workstations
are the future and that OS/2 is the path to that future.  But when they
find out that the support mechanisms are aimed at the mass market and
the problem tracking systems that they are comfortable with are not there,
they question my knowledge and OS/2's future.

I don't expect IBM to care about my future, but if they want to sell
OS/2 to the same people they sell ES 9000's (and it is still a hard
sell for some) the same level of support must be there.

If I want software without support, there is a place in the Northwest
where they alway are ready to play "Lets Make a Deal"<G>

Ed Klein

----- OS2MISC CFORUM appended at 21:47:18 on 92/10/21 GMT (by PNWB016 at HONE81)
Subject: OS/2 2.0 stability
Ref: Append at 20:45:47 on 92/10/21 GMT (by IL41468 at HONE84)

John: Sounds like we are basically in agreement. I guess the
thing that really shocked me was that from all appearances IBM
wanted those of us used to using electronic systems to go back
to the old style of using a 1-800 number.

I hope that I wouldn't have been making such a stink about
support (and fixes) if I had been receiving fixes. The
realization that adding myself to the AST list for an APAR
would NOT get me the fix was quite a revelation. Hopefully
this explains why I wasn't getting "private" fixes when various
people in IBM assured me that private fixes were available.

Are we on the same frequency?

Wayne "Well... what do you think" Holmes

----- OS2MISC CFORUM appended at 22:07:28 on 92/10/21 GMT (by TSO09 at OS2CUST)
Subject: Employee Developed Software

I am posting this to several different forums, because there
doesn't seem to be any obvious single place to post it.
I have downloaded several of the Employee Written Software and
found them to be generally very usefull.  But like all users,
I usually have ideas for additional features.
What forum should I use to try to communicate to the authors, if
nothing else there should be a place where I can let them know that
I for one appreciate their efforts.  (I firmly beleive in verbal
bribery to get new features from shareware authors, it almost always works)

Specifically I have tried the System INI file Editor by Gunnar Seaburg from
this board.  I found it interesting, but dangerious (at least with my
limited knowledge of what the valid settings are.  The documentation
made this very clear and the warnings were greatly appreciated)

However I have also  found INI file to be very handy.  I now have
a variety of user INI files.  Since I know what the various settings
should be, a general purpose INI file editor which could Edit user INI's
would be a "small" change, but very handy.  I hope this gets to the right
audiance.

Ed Klein

----- OS2MISC CFORUM appended at 23:25:57 on 92/10/21 GMT (by DEV3543 at HONE81)
Subject: Dancing Elephant Clock
Ref: Append at 18:37:29 on 92/10/20 GMT (by SLAUSON at YKTVMV)

I got your dancing elephant clock and was amused. My son is only 18 months old
and he likes elephants a lot, mainly because he has a cassette tape of
Japanese nursery rhymes with one being "Zo-San" (Zo is an elephant in
Japanese).

He started laughing when he saw the elephant dancing...

That little story with the program reminded me of the story about the story of
how the elephant was always afraid of the mouse (this is actually my story).
But even due to his fear of the mouse, the elephant worked with the mouse, and
together the two of them worked on what was to be the best fondue to date.  It
is told that this fondue was an idea of a cheese factory called the PARC
Cheese factory, but the mouse took most of the credit for this idea anyway.
Then one day the mouse figured he could come out with fondue by using the same
cheese that was so popular to date, and they called this "Window Cheese".
(Any allegorical resemblance to a GUI product from the Pacific Northwest is
merely coincidental, to quote an up and coming developer...<g>).  The mouse
was so proud of this cheese he told everyone it was a fondue.

This was a very noble effort at creating a fondue with the cheese that was
available at the time.  Who would have thought that you could actually create
fondue with that type of cheese, everyone thought you needed a much higher
quality of cheese.

The elephant knew that this fondue was only a smelly piece of cheese the whole
time, but from his fear of the mouse, he was afraid to say anything.  And so
be it, the people actually found out that the fondue was really just a piece
of smelly old cheese after the wine had evaporated.  They found out the honest
way, by eating the fondue.

You see, it takes more than a piece of old smelly cheese and some wine to make
a fondue, it takes not ONLY ingredients, but it takes a chef to really create
good fondue...and the elephant showed everyone this by creating a fondue that
not only used good ingredients, but it showed that with a good chef with a
recipe, anything is actually possible, and that ONLY with a good chef IS it
possible.  They called it "Elephant Fondue".

The mouse was so furious that the elephant took this cheese both had worked
with and turned it into a *genuine* fondue that they went off to create what
they called a "New Fondue", I won't go into this now, cause this is a whole
other story in itself...

But now the people realized that they might not need a "New Fondue", it might
be possible to enjoy the "Elephant Cheese" more than they had ever dreamed
possible.  Still, some of the people that were fondue experts knew that there
was some pieces to the recipe that needed to be changed.  And at this time,
the elephant is changing the recipe to the "Elephant Fondue" as we type...

It still isn't clear that the elephant can get most of the people to try this
fondue, but more and more people are eating "Elephant Fondue" and will
attest that it is truely genuine...

Alan DuBoff - Bunker Hill Software

----- OS2MISC CFORUM appended at 23:44:26 on 92/10/21 GMT (by IL48722 at OS2CUST)
Subject: Soup
Ref: Append at 20:23:44 on 92/10/21 GMT (by ROK2027 at OS2CUST)

You know, Lionel, I can remember only once before in all the time
I've been interacting with IBM that they have (to use Irv's phrase)
"opened the kimono" and let us see that they have the exact same
last-minute problems getting a release out that all the rest of us
do.  And this is the very first time I remember it being done
publically.

I was just sitting here wondering why I feel so darned strongly about
the success of OS/2, and I've come to some interesting conclusions.

OS/2 is a great product.  It's exactly the "real" operating system
I've been longing for ever since the first time I was exposed to DOS.
But it's certainly not the first great product that's come out of
IBM.

But I really think that the "old" IBM (unless you happened to get to
SHARE or have some other way to get to know the people involved)
always showed this blank, very dignified corporate "face" to the
world.  They always kept the "dirty little secrets" hidden away
behind layer upon layer of "corporate communicators".

And it's really hard to get passionate about a dignified, serene,
"above it all" corporate behemoth.

Remember how shocking it was when we went to the sessions on the 3390
and somebody actually EXPLAINED why there was a delay??

I can recall (and I know you can too) when something like that would
have been absolutely unthinkable.

But now we're seeing the human side of IBM, and we get to "meet" the
people who are involved in getting products out to the world. And we
find that they're just people, and that they have the same problems
and concerns that we all do.  And we also get to see how proud and
excited they are about the work they're doing -- and it really rubs
off!

Of course, one knows intellectually that this was always the case --
but IBM, I think, did just too good a job of hiding it.

I find that this openness is the thing I like most about the "new"
IBM, and I really think it's a lot of why I care so much.

Sure it could be carried to extremes, and I don't want to see that
happen either.  But I LIKE this part of the "new" IBM very much,
indeed.  And I like and respect the people I've "met" as part of this
process.

And it's not just OS/2, either.  If somebody had told me even five
years ago that I would be excited about IBM documentation, I would
have thought they were certifiable!  But now I'm doing requirements
for the SHARE Technical Communications Project, and loving it.  And,
again, I think that the fact that the "new" IBM is showing its human
face and getting customers involved in the process is a lot of the
reason why.

To all of the IBM'ers out there, keep it up!  For years, dealing with
IBM (especially IBM support) was an unavoidable chore.  Now, by and
large, it's getting to be a pleasure (at least MOST of the time!).
Not that everything is perfect (nothing ever is), but it's IMnsHO
ever so much better than it's ever been.

Anyway, I seem to be in a really good mood today, and I've gone on
longer than I likely should have with this.  But, darnit, I LIKE this
new IBM, and I wish them well.

I have every expectation that this will be VERY tasty soup!

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 01:04:13 on 92/10/22 GMT (by IL26761 at HONE85)
Subject: Soup
Ref: Append at 23:44:26 on 92/10/21 GMT (by IL48722 at OS2CUST)

Bob,
Very well said, and very true.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 01:05:36 on 92/10/22 GMT (by IRV at BCRVMPC1)
Subject: Soup
Ref:     Append at 20:23:44 on 92/10/21 GMT (by ROK2027 at OS2CUST)

You DID not hear it from me, and I can not guarantee this, but when I
post the ANNOUNCE LETTER, it is real an imminent. This could happen
before all people on the west coast reach work tomorrow...

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 01:16:48 on 92/10/22 GMT (by IRV at BCRVMPC1)
Subject: Employee Developed Software
Ref:     Append at 22:07:28 on 92/10/21 GMT (by TSO09 at OS2CUST)

Well, one of my non-performance plan thingies I do (between shipping and
humoring the Holmes' boys <G>) is receive, test, verify, package, and
ship the OS2EWS programs. I will get your note to Gunnar and he may
appear here. There are 5 people on the OS2EWS team, Frank Andress, Bob
Cronin, John Bonilla, and Dave Whittle. I do the end work, Frank handles
the legal paperwork, and helps me out, Bob and John manage the tools
disk for the internal, John also assist us with some legal questions,
and get an IPL person, Terry Ilardi involved (an honorary member), and
Dave got it going a spur off of TEAMOS/2, and give assistance when we
question some programs... The contributions of each person is just
paraphrased here, we all play a major share, and I only highlighted the
contributions.

Dave wants to change the name to TEAMWARE (catchy), but I am against it
as this is not a team S/W project and I think the Authors DESERVE ALL
THE CREDIT, no TEAMOS/2 association is needed.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 01:26:15 on 92/10/22 GMT (by IL41468 at HONE81)
Subject: OS/2 2.0 stability
Ref: Append at 21:47:18 on 92/10/21 GMT (by PNWB016 at HONE81)

Wayne:
We are definitely on the same frequency, now if we can get someone to
listen. I do not want to go back to the old 800 number, I am used to track
and understanding my own problems. I have found with VM only about 6
problems in the last 3 years that where unique. By either ordering a PTF,
waiting for a put, or tracking the status of an APAR until a PTF was
available, was quite enough. The problem with a shop with good technical
expertise is that they usually know more than Level 1 and most of the time
level 2. My time is money, I do not like to spend it explaining details that
have been previously reported. I do not like to spend it verbally tracking
down someone who can tell me about the tracking status of an APAR. And I
don't like to spend it tracking down someone to order a PTF from that I
could electronically order in 30 seconds.

What I am trying to tell Dave Whittle is that IBM has developed a very
effective system of problem management that reduces both their's and my cost
please use it. I understand why the one and two machine shops need something
different, but why saddle those of us that are developing large OS/2 farms
with that type of system.

I hope Dave is listening in on this discussion. You and I are trying to
help him and IBM statisfy one important segement of the OS/2 market place.
By my estimate their are 25 to 40 OS/2 submarkets. Those submarkets require
at least 3 distinct problem resolution and fix deliverly techniques. Two of
these are being approached: 1) the BBS critical fix delivery, and 2) the
phone in guy that needs an answer and 125-150 bucks a year is not much.
The one method being ignored is that need by those of us developing large
OS/2 farms.

There is more to be said about this, but I still have a few more things to
do tonight.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 01:31:53 on 92/10/22 GMT (by IL41468 at HONE81)
Subject: Dancing Elephant Clock
Ref: Append at 23:25:57 on 92/10/21 GMT (by DEV3543 at HONE81)

Alan:
A good story, but fairy tales is my technique <g>. I have a couple more, but
right now they are waiting to see how the soup turns out before I release
them.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 09:06:06 on 92/10/22 GMT (by DEV3543 at HONE84)
Subject: Dancing Elephant Clock
Ref: Append at 01:31:53 on 92/10/22 GMT (by IL41468 at HONE81)

John,

I was never good at fairy tales, but now that I have a son of my own (he was
just 19 months old), I tell these to him.

In 10 - 15 years I'll be laughing with him about the fairy tales I used to
tell him about the mouse and the ELEPHANT. It will be a long time before the
industry forgets about these times, especially after they do get settled. My
son has a couple more, I'll just wait and when he gets a little older he can
tell them to you himself...

True story though, he loves David's dancing ELEPHANT!

Alan DuBoff - Bunker Hill Software

----- OS2MISC CFORUM appended at 12:12:39 on 92/10/22 GMT (by ZTKP01 at OS2CUST)
Subject: Service Pak's 32-bit XGA support

How do I configure my PC for XGA after I have installed the XR06050?  I am
currently configured for VGA.  If I go back and do a selective install, I get
prompted for disk number 6.  So, what is the proper procedure for going from
VGA to XGA after the Service Pak.

Thanks for your help.

Tracy K. Pipkin - Amoco Production Company - Houston, TX - [phone]

----- OS2MISC CFORUM appended at 13:11:16 on 92/10/22 GMT (by AAAF0CY at OS2CUST)
Subject: OS/2 2.0 stability
Ref: Append at 17:53:57 on 92/10/21 GMT (by PNWB016 at HONE82)

I agree with your assessment of the 1-800 number. I also much prefer
to work with IBMLink. Telephone tag is a real problem. I've had
experiences where I'll enter an ETR and get a phone call back. If I'm
not around, the ETR gets updated with the note that they "called
numerous times and customer did not return calls". Then I call back
and am scolded for not be around. Sorry! But I have alot of other
things to do besides wait for a callback!!

Overall, the support has greatly improved in the last 6 months, but
there is still room for more.

Jim (Anxiously awaiting Service Pak) Sauber

----- OS2MISC CFORUM appended at 15:19:40 on 92/10/22 GMT (by DONHILLS at RCHVMW3)
Subject: OS/2 2.0 stability
Ref:     Append at 20:15:38 on 92/10/21 GMT (by IL48722 at OS2CUST)

Bob, if your name and phone number is the "usual" one that is entered
in a PMR/ETR for your company, you can ask the support centre to update
your Customer Record in the problem management system so that your
(correctly spelled) name and phone number automatically appear in
any new PMR/ETR opened against your customer number.
There's also room for a one-line special status message, often used to
specify additional contact info, such as "Call only between 0800-noon".

Don Hills

----- OS2MISC CFORUM appended at 15:35:51 on 92/10/22 GMT (by SLAUSON at WATSON)
Subject: Dancing Elephant Clock
Ref:     Append at 23:25:57 on 92/10/21 GMT (by DEV3543 at HONE81)

Gee, I'm glad you like it, but how'd you get it?  I've not (yet)
released it externally.

BTW, I enjoyed your elephant tale...

David Slauson
IBM T.J. Watson Research Center, Yorktown Heights, NY

From:  [e-mail]

----- OS2MISC CFORUM appended at 15:45:26 on 92/10/22 GMT (by IL48722 at OS2CUST)
Subject: OS/2 2.0 stability
Ref: Append at 15:19:40 on 92/10/22 GMT (by DONHILLS at RCHVMW3)

Don, yes I know they keep that information.  But I am not the person
they keep in their database (our VM sysprog in Rockville is).

But, as I'm sure you were aware, a solution for that particular
problem was not what I had in mind anyway.

I've gotten used to being able to submit, track and search APAR
information myself, and I NEVER want to go back to the "bad old days"
of having to call an 800 number.

Thanks for your reply, though.  I'll pass it along to our VM type, in
case she didn't know about the second field.

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 16:42:21 on 92/10/22 GMT (by IL41468 at HONE84)
Subject: This is the offical OS2 BBS not CIS

Everyone:
Number of people on name list for OS2BBS

As of
       92/10/01    2801
       92/10/22    3175   12 percent increase

J.M.Schaeffer ('John' AIMS Sandy, Utah)

----- OS2MISC CFORUM appended at 17:24:23 on 92/10/22 GMT (by IL22590 at OS2CUST)
Subject: Soup
Ref: Append at 01:05:36 on 92/10/22 GMT (by IRV at BCRVMPC1)

Things seem silent from Boca today,  Perhaps Irv is getting ready to
dish out that much awaited soup?  I had Chinese for lunch...

Irv's soup was my first choice...

David Eller
Sherrill Furniture

How are you going to do it?  OS/2 it!

----- OS2MISC CFORUM appended at 17:45:07 on 92/10/22 GMT (by DEV3543 at HONE81)
Subject: Dancing Elephant Clock
Ref: Append at 15:35:51 on 92/10/22 GMT (by SLAUSON at WATSON)

David,

>Gee, I'm glad you like it, but how'd you get it?  I've not (yet)
>released it externally.

I got it from an un-named source...<g> Now I'll have to delete it, I didn't
know it was IUO...oh well, he still likes it.

>BTW, I enjoyed your elephant tale...

I have a few I tell my son when he goes to bed. There is another one about the
mouse who thought he could wear the ELEPHANT's diaper. My son likes that one,
but the one I told is probably the longest one so far, so he likes it the
best...

Alan DuBoff - Bunker Hill Software

----- OS2MISC CFORUM appended at 17:47:23 on 92/10/22 GMT (by IL04688 at HONE81)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 13:29:54 on 92/10/20 GMT (by IL41468 at HONE85)

I got a copy of the service pack from my SE at the end of the
day yesterday and right after dinner I sat down and read the
readme file and applied the service pack to my home pc.  Since
I have an SVGA monitor (1024 x 768 NI) I also went thru adding
the SVGA driver using selective install and my GA diskettes as
directed in the Service Pack readme file.

At this point my system would no longer boot.  After the full
screen OS/2 logo it would run chkdsk, clear the screen, and
freeze with the cursor in the upper lefthand corner.  Ctrl-Alt-
Delete was not detected.  After a cold boot from diskette I tried
to do a "DIR" on the OS/2 2.0 HPFS partition and got the message
"Drive was improperly stopped.  Run CHKDSK /F", which I did.  A
second try at "DIR" gives the message "Incorrect internal file
identifier."

Chkdsk with a /F:3 parameter also was no help.  It would come
right back and the drive is not accessible.  Eventually I found
that if when it boots from hardfile if I catch it with Ctrl-Alt-
Delete immediately after it finishes running chkdsk and before
it goes to never-never land that I could boot from my two floppy
set and get to that partition with a "DIR" command.

I tried to xcopy my os2 desktop to a fat partition or a floppy
but it wouldn't allow it saying they do not support extended
attributes.  I hope to somehow backup the workplace shell,
reformat with the new HPFS.IFS, and reinstall.  I do not believe
that is a feasible approach for my LIU/2 server at work which is
also running the June HPFS.IFS driver.  I also want to know what
files need to be overlaid in the diskette images for me to use
LIU/2 with a model embodying the service pack.  With a very small
support staff it is not practicle for us to load OS/2 2.0 and
then apply a CSD.

If ever you considered giving a quick and detailed reply to a
request for help, please do so now.

----- OS2MISC CFORUM appended at 17:56:15 on 92/10/22 GMT (by IRV at BCRVMPC1)
Subject: Soup
Ref:     Append at 17:24:23 on 92/10/22 GMT (by IL22590 at OS2CUST)

We are at a point when we are evaluating ALL Internal problems. I am due
diskettes to prep and image momentarirly. Do not expect shipment to be
iminent at this point. I will post the official announce as soon as I get
it. No promises on anything for a few hours yet, off to the build lab.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 18:21:16 on 92/10/22 GMT (by DALNK03 at OS2CUST)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 17:47:23 on 92/10/22 GMT (by IL04688 at HONE81)

I had the same problem (see my append under Installation).  Apparently, there's
a problem with the Service Pack and SVGA.  IBM is working on it, and will be
releasing a new Service Pack soon.

Pat Malneritch, Delta Air Lines

----- OS2MISC CFORUM appended at 18:44:36 on 92/10/22 GMT (by SC025203 at AUSVM8)
..... OS2MISC CFORUM modified at 17:10:07 on 92/10/23 GMT (by SC025203 at AUSVM8)
Subject: This is the offical OS2 BBS not CIS
Ref:     Append at 16:42:21 on 92/10/22 GMT (by IL41468 at HONE84)
===============================================================
Everyone:
Number of people on name list for OS2BBS

As of
       92/10/01    2801
       92/10/22    3175   12 percent increase

J.M.Schaeffer ('John' AIMS Sandy, Utah)
===============================================================
  Add to that the number of people internal and external to IBM
worldwide that are accessing the forums through other means,
and you get a pretty large audience of professionals.

Stephen Poole
OS/2 Service and Support - IBM Austin, TX

----- OS2MISC CFORUM appended at 18:49:21 on 92/10/22 GMT (by DONHILLS at RCHVMW3)
Subject: OS/2 2.0 stability
Ref:     Append at 15:45:26 on 92/10/22 GMT (by IL48722 at OS2CUST)

Bob, for what it's worth, I agree that the OS/2 folks could use
the APAR process more effectively. It would certainly make the
job of supporting OS/2 easier for those IBMers who support OS/2
users/customers, both internal and external. All I can hope is that
your wishes have been communicated to the person(s) responsible for
the OS/2 service strategy.

Don Hills

----- OS2MISC CFORUM appended at 19:10:11 on 92/10/22 GMT (by ROK2027 at HONE81)
Subject: Soup

I just received a set of diskettes from my SE and as we are able to read the
readme and avoid those systems with the 2.00.1 and 32-bit beta - we are off to
the install.  The diskettes that I received were delivered electronically and
needed to be 'loaded' to real diskettes.  I built the following rexx procedure
to simplify this process and thought I'd share it with y'all (perhaps IBM might
want to distribute something like this with the electronic release):

/* rexx */
say "Making diskettes of the OS/2 2.0 Service Pack"
say " "
say "Follow the prompts ......."
say " "
call do_disk  'sp301.dsk'
call do_disk  'sp302.dsk'
call do_disk  'sp303.dsk'
call do_disk  'sp304.dsk'
call do_disk  'sp305.dsk'
call do_disk  'sp306.dsk'
call do_disk  'sp307.dsk'
call do_disk  'sp308.dsk'
call do_disk  'sp309.dsk'
call do_disk  'sp310.dsk'
call do_disk  'sp311.dsk'
call do_disk  'sp312.dsk'
call do_disk  'sp313.dsk'
call do_disk  'sp314.dsk'
signal out_of_here

do_disk:
arg opt
say " "
say "Insert disk" opt "into drive A: and press any key to copy or"
say "enter 'S' to skip or 'Q' to quit"
pull arg
arg = translate(arg)
if arg = "S" then return
if arg = "Q" then signal out_of_here
"Loaddskf" opt "A: /Y"
return

out_of_here:
say " "
say "Done"

----- OS2MISC CFORUM appended at 19:15:23 on 92/10/22 GMT (by DEV2203 at OS2CUST)
Subject: CIS for CSD?

 (no text entered)

Philip Lieberman - Lieberman and Associates

----- OS2MISC CFORUM appended at 19:22:51 on 92/10/22 GMT (by DEV2203 at OS2CUST)
Subject: CID for CSD

Will the CSD be CID enabled for mass upgrade via server
connection?  If so, where will the info be on using this
method of updating?

By the way, the conference in NYC was great - especially info
on programming workplace shell!

Philip Lieberman - Lieberman and Associates

----- OS2MISC CFORUM appended at 19:57:49 on 92/10/22 GMT (by IL04688 at HONE81)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 17:47:23 on 92/10/22 GMT (by IL04688 at HONE81)

I forgot to mention that after using selective install to add
the SVGA driver and finding the HPFS file system unaccessible,
I also tried running the service pack again.  It called for
disks # 1, 2, and 12, displayed the message "An error occurred
while completing user exit.  A:\FIX\OS2\Product.exe" and then
rebooted the PC, which hang again exactly as before.  I then
went thru the process of boot from floppy, try DIR, run CHKDSK
try DIR, reboot from hardfile and catch it with Ctrl-Alt_Delete
right after CHKDSK finishes and before the system hangs so that
I could boot from floppy and access the HPFS partition.

Leo Tornow, Northwest Pipeline, SLC UT

----- OS2MISC CFORUM appended at 20:08:07 on 92/10/22 GMT (by IL04688 at HONE81)
Subject: Service Pack
Ref: Append at 17:47:23 on 92/10/22 GMT (by IL04688 at HONE81)

Just as with the ballistic mouse driver which was so neat for
users with the 200 dpi IBM classic mouse, but generated a lot
of requests to back out the new driver for users comfortable
with the existing function of their Microsoft mice, the service
pack adds some new "ISO compliant" display fonts which we would
rather NOT use.  Is there a way to toggle that option ?

Leo Tornow, Northwest Pipeline, SLC UT

----- OS2MISC CFORUM appended at 20:10:18 on 92/10/22 GMT (by IRV at BCRVMPC1)
Subject: Service Pack with HPFS and LIU/2
Ref:     Append at 19:57:49 on 92/10/22 GMT (by IL04688 at HONE81)

For those of you who got the SP, here are the work arounds we know of
now...

Here are some work-arounds for the known problems with the Service Pak:

1. PROBLEM:  XGA system will not boot after installing Service Pak
             (Blank screen)

   WORK-AROUND:  Move the following config.sys lines to the top of the
                 config.sys:

                 DEVICE=C:\OS2\XGARING0.SYS
                 DEVICE=C:\OS2\XGA.SYS
                 SET VIDEO_DEVICES=VIO_XGA
                 SET VIO_XGA=DEVICE(BVHVGA,BVHXGA)

2. PROBLEM:  PRODUCT.EXE fails when installing the Service Pak on Image
             Adapter systems and system will not boot (Blank screen):

   WORK-AROUND:  After installing the Sevice Pak, boot from your original
                 OS/2 Installation diskettes.  At the Welcome screen, press
                 Esc to get to a command prompt.  Replace DISPLAY.DLL in
                 the \os2\dll directory with IBMIAA.DLL.

                 NOTE:  Use this same approach for other display drivers
                        not shipped with the OS/2 product.

3. PROBLEM:  PRODUCT.EXE fails on systems with SVGA support.

   WORK-AROUND:  Change all occurances of VIO_SVGA in your config.sys
                 to VIO_VGA and re-install the Service Pak.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 20:30:06 on 92/10/22 GMT (by HICKS at RCHVMV)
..... OS2MISC CFORUM modified at 20:48:39 on 92/10/22 GMT (by HICKS at RCHVMV)
Subject: Service Pack with HPFS and LIU/2
Ref:     Append at 19:57:49 on 92/10/22 GMT (by IL04688 at HONE81)

| Already answered

----- OS2MISC CFORUM appended at 23:14:08 on 92/10/22 GMT (by SYKES at ATLSER)
Subject: Service pak and Image Adapter/A
Ref:     Append at 23:40:51 on 92/10/20 GMT (by DEV3543 at HONE81)

The only problem I have with the IAA (other than its somewhat finicky
install) is that I cannot fax from DeScribe with PMFax.  It causes the
IAA's display.dll to trap.  I con't know if the problem is in the
display.dll, DeScribe, or the PMFax printer driver.  I'm trying to get
the development people to look at it.

Make sure you get the latest 1.05 driver.  It fixed a couple of display
problems with the ruler bar in DeScribe among other things.

Bill Sykes
  PROFS: ATLVM10(SYKES)    IBMMAIL: USIB14BG
  Internet: [e-mail]

From:  SYKES at ATLSER

----- OS2MISC CFORUM appended at 00:05:52 on 92/10/23 GMT (by AWAITE at SYDVM1)
Subject: CID for CSD
Ref:     Append at 19:22:51 on 92/10/22 GMT (by DEV2203 at OS2CUST)

I've just installed the SP on some machines across the LAN using the
method outline in Chapter 9 of GG24-3780, OS/2 Remote Installation
and Maintenance. No problems.

Alan Waite * OS/2, LAN Support * Brisbane, Australia.

----- OS2MISC CFORUM appended at 01:24:01 on 92/10/23 GMT (by PNWB016 at HONE85)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 20:10:18 on 92/10/22 GMT (by IRV at BCRVMPC1)

Irv: Thanks for the info about the problems you have discovered
so far.

I realize this is premature, but if I just HAPPENED to
get a copy of the SP earlier in the week <g>, and I just HAPPENED to
install it on a bunch of machines, am I going to be in TROUBLE when
the "public" SP comes out?

Wayne "I just HAPPEN to be HOPING I won't have to reformat and
  reinstall again" Holmes

----- OS2MISC CFORUM appended at 02:30:19 on 92/10/23 GMT (by IL41468 at HONE81)
Subject: This is the offical OS2 BBS not CIS
Ref: Append at 18:44:36 on 92/10/22 GMT (by SC025203 at AUSVM8)

Stephen:
You get my point. This number is registered OS/2 BBS user in the USA only.
The number of people this BBS serves is much large. This board deserves top
attention from IBM.

 J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 02:52:31 on 92/10/23 GMT (by GMILLIGA at CANVM2)
Subject: Service Pack with HPFS and LIU/2
Ref:     Append at 01:24:01 on 92/10/23 GMT (by PNWB016 at HONE85)

Wayne -- the question on my mind (and probably a few others) is,
'Did the semi-GA version of the Service Pack fix all of your outstanding
problems?'  Enquiring minds want to know :-)

Cheers,
Greg Milligan
IBM Canada
(Jays are down 7-2 -- not looking good for closing this one up in 5...)

----- OS2MISC CFORUM appended at 04:57:56 on 92/10/23 GMT (by PNWB016 at HONE82)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 02:52:31 on 92/10/23 GMT (by GMILLIGA at CANVM2)

Greg: I have been asked to withhold comments until the Service
Pack is made generally available. (This in an effort to avoid
anymore confusion than I have already generated.) In an effort
to keep from starting yet another "tiz" I agree. <g>

For now, let's just say that we have put the SP that was shipped to IBM
sites earlier in the week on 5 of our machines. (No more machines
until we find out if we need to reinstall once the SP is out with all
the fixes to the SERVICE program that Irv has talked about.)

Wayne "Once the official SP is out I will be sure to give everyone
 a report... and hoping I don't have to reformat again" Holmes

----- OS2MISC CFORUM appended at 05:07:34 on 92/10/23 GMT (by DEV3543 at HONE81)
Subject: Service Pack Frequency
Ref: Append at 23:30:51 on 92/10/18 GMT (by PNWB016 at HONE82)

>Alan: Let us know what your new job is like! Hopefully your SE
>(assuming you have one) will be able to keep you as a Technical
>Coordinator.... if not, then IBM should be willing to keep your
>ID active on the board.  I've appreciated your input, you do a
>good job of balancing out my rantings. :-)

Ok, I got the new job today. I'm a little disappointed in myself, it took me
an entire week to get a new job. The thing is though, I actually found the job
the same day I got layed off, it took a week to put the job together
though...I imagine what makes up for it is that I got 2 weeks severance from
the last job (I was only there about 4 months) so I get an extra week in my
pocket.

On CI$ I sent IBM a big thank you the day I got layed off as they are the
reason that the OS/2 market is strong right now. You guys with your soup
lately are very focus, but I don't think the soup will be really ready until
March 31, 1993, a year from GA. This is just my honest opinion based on the
Extended Support model, I don't work for IBM...

I'm going to be writing an image system under OS/2 2.0 using C++. Right now
the C Set/2 compiler with Glock is being used. This is being replaced with the
IBM C++ Set/2 compiler as soon as I get it on my hard disk...<g> I can tell
that the Borland compiler is not going to cut it for me, I like the way the
WorkFrame works and Borland does it their way. IBM has finally learned how to
do it Burger King style, we have to take advantage of it now.

This is not a real large company, only 37 employees, but they use ALL IBM
equipment. Being the IBM bigot that I am, I won't have any problem working
there at all. I guess I'm going to be a Technical Coordinator once again, I
believe the quantity is 10 PS/2s. Bunker Hill Software only has one PS/2, so
we don't qualify...<g>

Alan DuBoff - Bunker Hill Software

----- OS2MISC CFORUM appended at 12:13:27 on 92/10/23 GMT (by IRV at BCRVMPC1)
Subject: Service Pack with HPFS and LIU/2
Ref:     Append at 01:24:01 on 92/10/23 GMT (by PNWB016 at HONE85)

No Wayne, the SP when released will also apply service to machines that
had the SP you have in your hands applied to it.

Right now I am concerned that any customer who uses the SP and encounters
ANY problem will 'caste dispersions' on IBM. We do seem to have some
install problems, and others have been reported Internally and we are
investigating. Some are OLD problems that the user just encountered, and
some were user error. Some are attributable to errors in making the
diskettes even. Some MAY be valid, but we have not been able to determine
if this is SP induced yet. At this point, all I can say is if you do use
it, hold back the comments until we really ship it out. Of course, real
constructive comments are always welcome... Better yet, if you should
even find any problem, work that back though the way that you just
'HAPPENED to get a copy' from <G>. It would reduce some stress levels for
some customers...

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 12:29:55 on 92/10/23 GMT (by IL26761 at HONE85)
Subject: This is the offical OS2 BBS not CIS

>Number of people on name list for OS2BBS
>
>As of
>       92/10/01    2801
>       92/10/22    3175   12 percent increase
>
>J.M.Schaeffer ('John' AIMS Sandy, Utah)

John,

The NSC BBS about 4 weeks ago shutdown one weekend and reorganized there user
base and cleaned up things a little.  After the clean up they had about
32,000 registered users, since the clean up the user base has grown to 47,000
registered.  I believe many of these are in the OS/2 user sector too, now if
we could get them interested the OS2BBS would really perk up a bit.

Jack Hiatt  Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 15:25:51 on 92/10/23 GMT (by AABA0EM at OS2CUST)
Subject: Service Pack Update
Ref: Append at 23:47:04 on 92/10/19 GMT (by WHITTLE at WASVMIC1)

Dave,

"What do you want us to do that we are not doing?"

In response to your question. How about an OS/2 2.0 refresh that includes the
Service Pack. This should be a complete set of Installation Diskettes that,
when installed, puts the system at XR06050. These diskettes should also be
placed in the retail packages ASAP.

I have been told that IBM does not plan to do this because the WINOS2 3.1
code is coming so soon. Two plus Months, if it goes as planned, is not soon in
this businees. It is another eternity of hell for users who buy the product and
find that, as Jerry Pournelle has said, "The OS/2 2.0 install sucks toxic
waste."

We all want OS/2 2.0 to have the greatest market success possible. Please,IBM,
do what needs to be done to make it happen!

NT (!?)

Bob Holmes,  Southern California Gas

----- OS2MISC CFORUM appended at 15:57:16 on 92/10/23 GMT (by PACKERM at WTSCPOK)
..... OS2MISC CFORUM modified at 16:03:20 on 92/10/23 GMT (by PACKERM at WTSCPOK)
Subject: Soup
Ref:     Append at 23:44:26 on 92/10/21 GMT (by IL48722 at OS2CUST)

|Bob, I'd like to propagate your APPEND to some other people in IBM.
This is because your APPEND is the kind of reaction I'd like more people
in IBM to generate with customers (and potential customers).

Would this give you a problem?

Martin Packer, IBM UK Large Systems Performance and Capacity Services SE

----- OS2MISC CFORUM appended at 16:11:30 on 92/10/23 GMT (by AABA0EM at OS2CUST)
Subject: Flash! - Pournelle likes OS/2
Ref: Append at 18:15:36 on 92/10/21 GMT (by DEV3543 at HONE82)

Alan,

In my taxonomy Jerry Pournelle is not in the same branch as Journalists. He
has the necessary traits of abrasiveness and agressiveness, but his educational
background of Political Science and Psychology coupled with his "real"
occupation of writing "Science"Fiction forced a different classification<g>.

NT (Nada Today)

Bob Holmes,  Southern California Gas

----- OS2MISC CFORUM appended at 16:24:38 on 92/10/23 GMT (by PNWB016 at HONE83)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 12:13:27 on 92/10/23 GMT (by IRV at BCRVMPC1)

Irv: Fine by me. BTW... I have been busy CLOSING a lot of my open
problems based on this SP that may just have HAPPENED to have been
delivered on my desk.  (Running my directory full of test cases
that did NASTY things to the GA version to verify the fixes.)

Since I can't publically gush with praise about the MIRACLE Boca
pulled off by getting this SP together, I'm restraining my comments
to the "closed text" field on the ETRs.

Wayne "OOPS! Probably shouldn't have said that 2nd paragraph :-) :
  Holmes

----- OS2MISC CFORUM appended at 16:29:49 on 92/10/23 GMT (by NAAO3IY at HONE81)
Subject: Service Pak External distribution WILL be delayed.
Ref: Append at 18:57:04 on 92/10/20 GMT (by IRV at BCRVMPC1)

>PROBLEM. SP should not BE installed over both the 2.00.1 version and
>32GRWIN Beta. This is NOT supported, and we are not sure of any possible

Err....  The 32GRWIN is one thing, but I rather expect some 9557s to turn
up here RSN.  Is the current recommendation to install 2.00 over 2.00.1
so the SP can be installed?  Is it anticipated that in a short time, there
will be a go-ahead to install the SP over 2.00.1?  Will there be a new SP for
2.00.1?

John Kennedy, Hoechst Celanese (The OS/2 Hobbit)

----- OS2MISC CFORUM appended at 16:32:37 on 92/10/23 GMT (by IL48722 at OS2CUST)
Subject: Soup
Ref: Append at 15:57:16 on 92/10/23 GMT (by PACKERM at WTSCPOK)

Feel free to distribute it to anyone you like, in or out of IBM.

No charge<g>.

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 16:37:04 on 92/10/23 GMT (by IL48722 at OS2CUST)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 16:24:38 on 92/10/23 GMT (by PNWB016 at HONE83)

Hmm.  Wonder if it'll fix my hot problem (which, as far as I can
determine, nobody else in the world has reported).

I can't wait 'till it's soup!  But, then, I was always terrible on
birthdays and Christmas, too. (Was???  Hmmmmmmmm.........).  ;-)

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 17:22:26 on 92/10/23 GMT (by WZ00831 at LINK21)
Subject: Soup
Ref: Append at 19:10:11 on 92/10/22 GMT (by ROK2027 at HONE81)

Thanks very much for the REXX MAKE_DSK cmd file.  I'll put it to good use when the SP comes available.  It was very thoughtful of you to post it for everyones benefit.

Best regards.

Everett Hockenberry
Orlando, Florida.

----- OS2MISC CFORUM appended at 17:23:05 on 92/10/23 GMT (by DEV1281 at OS2CUST)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 16:24:38 on 92/10/23 GMT (by PNWB016 at HONE83)

Wayne,
   You aren't actually HAPPY now, are you?  I think all the people in Boca
are going to evacuate while you're not looking! <G>

Chris Myers, Quatech Inc.

----- OS2MISC CFORUM appended at 17:25:26 on 92/10/23 GMT (by DEV1281 at OS2CUST)
Subject: APARs in the SP

Has the list of APARs in the SP been posted anywhere?

Chris Myers, Quatech Inc.

----- OS2MISC CFORUM appended at 19:20:38 on 92/10/23 GMT (by AABA0EM at OS2CUST)
Subject: Applause!

The time has come to light the APPLAUSE sign for Irv and all the crew in Boca.

I know that the Service Pack isn't quite soup yet, but all of us who follow
this BBS know the status of the SP and why it isn't yet soup. The free flow
of information really helps us to understand what is going on and it certainly
increases my confidence that, when it finally is soup, the Service Pack will
be of top quality.

Thanks again and keep up the good work and the flow of information.

OS/2 (Thunderous Applause)

NT (Nimbus Transparentus)

Bob Holmes,  Southern California Gas

----- OS2MISC CFORUM appended at 19:42:44 on 92/10/23 GMT (by SC025203 at AUSVM8)
Subject: APARs in the SP
Ref:     Append at 17:25:26 on 92/10/23 GMT (by DEV1281 at OS2CUST)

Chris,

  There is a large text file that comes with the Service Pack that
has all of the APARS corrected complete with the text description
of the problem from each APAR. We felt this was too large and too
much text to be of any use by posting it in a forum or even putting
it in news and announcements.

  I believe that when the Service Pack finally does show up in
the download library, this APAR text file will be separate and
can be downloaded by itself.

Stephen Poole
OS/2 Service and Support - IBM Austin, TX

----- OS2MISC CFORUM appended at 20:17:09 on 92/10/23 GMT (by DEV1281 at OS2CUST)
Subject: APARs in the SP
Ref: Append at 19:42:44 on 92/10/23 GMT (by SC025203 at AUSVM8)

Thanks, Steven.  I'll be waiting with crackers and spoon by the soup bowl!

Chris Myers, Quatech Inc.

----- OS2MISC CFORUM appended at 20:44:20 on 92/10/23 GMT (by X013813 at OS2CUST)
Subject: APARs in the SP
Ref: Append at 19:42:44 on 92/10/23 GMT (by SC025203 at AUSVM8)

I think what you are looking for is available on the NSC bulletin board:
   "SPARARS.COM"

----- OS2MISC CFORUM appended at 21:17:37 on 92/10/23 GMT (by IL04688 at HONE84)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 17:47:23 on 92/10/22 GMT (by IL04688 at HONE81)

 ---- OS2MISC CFORUM appended at 17:47:23 on 92/10/22 GMT (by IL04688 at HONE81)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 13:29:54 on 92/10/20 GMT (by IL41468 at HONE85)

>  I want to know what files need to be overlaid in the diskette
> images for me to use LIU/2 with a model embodying the service
>pack.

Because the LAN Installation Utility/2 uses a copy of the GA
diskettes I had to patch one of these diskette images to get
a model that would download with the June replacement OS2KRNL.

I assume that to use the new HPFS.IFS I would need to locate
and replace that driver, and possibly FORMAT.COM.  Any others ?

Using SYTOS PLUS to restore a server we really need a refresh
version embodying the service pack.  The method we utilize is
to install the OS/2 base and sytos software and then restore
everything else.  Does anyone have a different method for
restoring a LAN server after a disk crash ?

Leo Tornow, Northwest Pipeline, SLC UT

----- OS2MISC CFORUM appended at 21:25:30 on 92/10/23 GMT (by TSO09 at OS2CUST)
Subject: Applause!
Ref: Append at 19:20:38 on 92/10/23 GMT (by AABA0EM at OS2CUST)

I agree completely.

Are you familiar with the book by Fred Brooks, the father of the original
360 operating system, "The Mythical Man Month".  It is a classic in the
field of software engineering.  Dr. Brooks is now head of the Computer
Science Department at North Carolina (Or maybe SC).  Any way he wrote the
book to explain how and why large software projects go bad.

Each chapter is introduced by a picture or a quote which has absolutely
nothing to do with software, but perfectly sums up the general concept
he is trying to get across.  It is a beautiful piece of work.

The chapter on setting schedules is introduced with a picture of the menu
of a fanous 5 star restront in Paris (Maxim's ,I think).  A section in
french is circled.  I will spare you any attempts to remember the french,
but the english translation goes like this.

"If you are made to wait, it is so we may serve you better,
   good cooking takes time "

I have no doubt we will all appreciate the cooking in the near future.

Ed Klein

----- OS2MISC CFORUM appended at 21:47:41 on 92/10/23 GMT (by TD02092 at OS2CUST)
Subject: Easier than what?

I have just spent the last hour trying to get a Windows 3.1 machine
to run Novell requester and IBM Netbios and still have a little
memory left over for apps.  AAAAARRRRRGGGGHHHH!!!!  Microsoft
says this is easier?  Extended Memory, Expanded Memory, Upper Memory
Blocks, and DOS High?  Yea, right.

Gimme a break and gimme OS/2 2.0!

NT stands for:

    Not Today,
      Not Tomorrow,
        No Time soon!

----- OS2MISC CFORUM appended at 21:48:29 on 92/10/23 GMT (by SC025203 at AUSVM8)
Subject: New OS/2 1.3 Service Pack (CSD) WR05100

  We figured it wasn't fair to leave all the OS/2 1.3 users
out of all this fun with Service Packs. So, there is now
a new Service Pack (CSD) for OS/2 1.3 EE systems.

  Please refer to the announcement in "News and Announcements"
for details.

Stephen Poole
OS/2 Service and Support - IBM Austin, TX

----- OS2MISC CFORUM appended at 21:53:34 on 92/10/23 GMT (by AMXD031 at OS2CUST)
Subject: Service Pack Update
Ref: Append at 14:31:37 on 92/10/16 GMT (by WZ00624 at OS2CUST)

Well gosh!  It seems like I'm in the minority cause OS/2 has been working
well for all my applications since the last kernel fix.  Excel with 18
linked spreadsheets, Word Perfect, Word, etc under Windoze, 3270 emulation
(ES) plus lots of other 'stuff' on my work system are used every day.  The
only crash is when following use of Word Perfect and OVXFER (Office Vision
file xfer) Windoze is closed = blank screen with C A D required.  But this
is predictable, so for me OS/2 IS stable....

Jon Androvich

----- OS2MISC CFORUM appended at 22:15:56 on 92/10/23 GMT (by TD02092 at OS2CUST)
Subject: Service Pack Update
Ref: Append at 21:53:34 on 92/10/23 GMT (by AMXD031 at OS2CUST)

I took part in the beta, run other beta software, have loaded 2.0
DOZENS of times, and have had fewer problems with it than with
Windows 3.1!  Like Jon, since the kernel fix I have had great results!
I am connected to a LAN Server domain and my Novell 3.11 server at
the same time and it works very smoothly.

----- OS2MISC CFORUM appended at 22:32:47 on 92/10/23 GMT (by DEV3543 at HONE83)
Subject: Flash! - Pournelle likes OS/2
Ref: Append at 16:11:30 on 92/10/23 GMT (by AABA0EM at OS2CUST)

Bob,

>In my taxonomy Jerry Pournelle is not in the same branch as Journalists. He
>has the necessary traits of abrasiveness and agressiveness,
but his educational
>background of Political Science and Psychology coupled with his "real"
>occupation of writing "Science"Fiction forced a different classification<g>.

Well, at this point in time, I'll take any type of positive comment about
OS/2, I don't even care WHO it is...<g> Even Wayne might say something good
one day about OS/2 and I'll take that also...

Alan DuBoff - Bunker Hill Software

----- OS2MISC CFORUM appended at 22:50:55 on 92/10/23 GMT (by IRV at BCRVMPC1)
Subject: APARs in the SP

                    IBM OS/2 ServicePak Update

IBM made a ServicePak driver available internally on October 20.
We have since received feedback on this driver, and we are in the
process of assessing those reports.

The feedback on code stability and fix assessment has been
excellent.  The enhancements which have been suggested are
primarily in the areas of installation and documentation.

The ServicePak will be made generally available when the testing
of these changes is complete.  We would like to thank all those
who provided feedback, and we look forward to your continued
participation in IBM early release programs.

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 01:32:48 on 92/10/24 GMT (by ZTKP01 at OS2CUST)
Subject: APARs in the SP
Ref: Append at 22:50:55 on 92/10/23 GMT (by IRV at BCRVMPC1)

Irv,

Who should we contact to discuss problems found after adding the Service Pak.
I have found one that might be of some concern?

Tracy K. Pipkin - Amoco Production Company - Houston, TX - [phone]

----- OS2MISC CFORUM appended at 19:01:22 on 92/10/24 GMT (by SBRZAYD at OS2CUST)
Subject: Flash! - Pournelle likes OS/2
Ref: Append at 22:32:47 on 92/10/23 GMT (by DEV3543 at HONE83)

Am I the only person around here who _likes_ Chaos Manor? Sure,
maybe Jerry's not as sophiticated a user as some of us but we're
developers, he's not.

Anyway, I agree with Alan. Any good press about OS/2 (no matter how
lukewarm) is only for the better. If only Jerry had tested the
Win31/32GRE beta. I bet he would have loved it, if only because it
runs his beloved Win 3.1 so well.

- Chris

----- OS2MISC CFORUM appended at 21:37:23 on 92/10/24 GMT (by PACKERM at WTSCPOK)
Subject: Flash! - Pournelle likes OS/2
Ref:     Append at 19:01:22 on 92/10/24 GMT (by SBRZAYD at OS2CUST)

Actually I like Chaos Manor and I realise how influential Jerry must be.

Martin Packer, IBM UK.

----- OS2MISC CFORUM appended at 01:07:42 on 92/10/25 GMT (by IRV at BCRVMPC1)
Subject: APARs in the SP
Ref:     Append at 01:32:48 on 92/10/24 GMT (by ZTKP01 at OS2CUST)

Put it here, but I CAN NOT promise ANYTHING...

I just got this at 9PM Sat., Boca was down all day for an update...
I was busy on CIS...

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 18:11:53 on 92/10/26 GMT (by AAEE1AN at OS2CUST)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 17:07:59 on 92/10/26 GMT (by IL04688 at HONE85)

Leo,

PMJI, but your concerns appear strongly related to those I and others have
expressed in this forum. If IBM is spread too thin to address the real
problems in the real world now, then where will it be in 6 months? 12?

Someone recently quoted Fred Brooks' wonderful book, "The Mythical Man-Month".
I think another quote from the same book describes the situation exceedingly
well:

"Adding programmers to a late software project only makes it later."

Any ideas on which tails to twist, and how to twist them? To date, my efforts
have garnered many soothing words and not much evidence of action.

Mike Andrews, Mgr, Tech support, Okla. Dept. of Transportation [phone]

----- OS2MISC CFORUM appended at 18:18:54 on 92/10/26 GMT (by AAEE1AN at OS2CUST)
Subject: Service Pack with HPFS and LIU/2
Ref: Append at 18:24:38 on 92/10/26 GMT (by PNWB016 at HONE82)

Hi, Wayne. Me again.

Yes, I agree that this forum is indeed a great place to squeak (or shout)
about problems.

Now we need a great place to get the process fixed, which is a totally
different problem entirely.

"Everybody complains about the weather, but nobody does anything about it."
(S. L. Clemens, before 1911)

Ditto the service process.

Mike " Make OS/2 maintainable!" Andrews

Mgr., Tech support, Okla. Dept. of Transportation; [phone]

----- OS2MISC CFORUM appended at 18:30:49 on 92/10/26 GMT (by WLPD007 at OS2CUST)
Subject: Windows for Workgroups Warning

If your company is considering Windows for Workgroups as well as OS/2, you
should be aware that, according to InfoWorld (10/19/92, pg. 8), Steve Ballmer
from Microsoft said that Windows for Workgroups won't work under OS/2 2.0.
Personally, given the choice, I'll take OS/2 and look for other alternatives
to Windows for Workgroups.

John Arbuckle

----- OS2MISC CFORUM appended at 18:57:23 on 92/10/26 GMT (by IL19543 at OS2CUST)
Subject: Windows for Workgroups Warning
Ref: Append at 18:30:49 on 92/10/26 GMT (by WLPD007 at OS2CUST)

Anyone know why this is?
Experiences?
Thanks,

Mike Long - CARD Iowa State University - PC/LAN Analyst

----- OS2MISC CFORUM appended at 20:27:38 on 92/10/26 GMT (by USA1 at ALMVMA) -
..... OS2MISC CFORUM modified at 21:59:47 on 92/10/26 GMT (by USA1 at ALMVMA) .
Subject: Windows for Workgroups Warning
Ref:     Append at 18:57:23 on 92/10/26 GMT (by IL19543 at OS2CUST)

Windows for Workgroups runs in 386 Enhanced mode only.  OS/2 does not
support 386 enhanced mode, because (if I recall correctly) Windows would
violate OS/2's memory protection when allowed to run in 386 enhanced mode.

As a semi-related aside, does anyone know one good reason why the mini-apps
that come with Windows 3.1 (which are functionally identical to the 3.0
versions) do not work under OS/2?  Did MS booby trap them or is it because
they support OLE or something new?  If it's the latter, why do other OLE-aware
programs run under OS/2?

Mark Carlson at ARC in San Jose       [e-mail]

----- OS2MISC CFORUM appended at 20:33:57 on 92/10/26 GMT (by AABA0EM at OS2CUST)
Subject: Windows for Workgroups Warning
Ref: Append at 20:27:38 on 92/10/26 GMT (by USA1 at ALMVMA) -

Mark,

I haven't really checked this out, by I would inkle that the Win3.1 mini apps
are looking for the OLE DLL which isn't in the GA WINOS2 code. As for M$
sabotaging Window$ support in OS/2 by intentionally writing their apps so they
won't run in WINOS2, I don't think so.

Think of it as M$ giving IBM the challange to support 386 Enhanced mode in
OS/2. I suspect that IBM can do it if there is enough incentive.

NT (Notorious Taxation?)

Bob Holmes,  Southern California Gas

----- OS2MISC CFORUM appended at 21:53:21 on 92/10/26 GMT (by Z77JAC at BETASVM2)
Subject: Windows for Workgroups Warning
Ref:     Append at 20:33:57 on 92/10/26 GMT (by AABA0EM at OS2CUST)
As far as Windows enhanced mode is concerned, the word we get here
internally is that 'few applications require VCPI (enhanced mode)
and those that do are, apparently, migrating to DPMI over time'.
This leads, presumably, to the conclusion that coming up with an
implementation of VCPI which is non-threatening to system integrity,
while an interesting technical exercise, is probably not a good way
to use development resources.
Then, again, what do I know?
Jerry Case, TEAMOS2, Bethesda

----- OS2MISC CFORUM appended at 22:01:32 on 92/10/26 GMT (by DONHILLS at RCHVMW3)
Subject: Windows for Workgroups Warning
Ref:     Append at 20:33:57 on 92/10/26 GMT (by AABA0EM at OS2CUST)

I believe the limitation is set by the 80386 architecture, not OS/2.
The 80386 doesn't support "multiple virtual 80386 machines"- that is,
it doesn't let you virtualise ring 0 operations.
My current bedtime reading is the Intel 80386 book and "The Design Of
OS/2" by Deitel & Kogan, so given a few sleepless nights I should be
able to give a better answer to this.

Don "Red Eye" Hills

----- OS2MISC CFORUM appended at 22:06:17 on 92/10/26 GMT (by PER518 at OS2CUST)
Subject: Drives, Detail view, small icon

Go Team OS/2

     I am sure it has been asked a thousand times before but lets make it 1001.
Could we please have  " details view of a drive with the small icon size set"
show a colored folder icon. reasons - 1) lack of color on folder icon in small
size slows the selection when txt and command file icons are also mostly white.
2) None of the folders in my physical file cabinet are white. 3) I just hate
spending all that money for a large color monitor. 4) Windows users find it
less easy to use when objects are displayed in monochrome. 5) I just needed
a reason to complain.

Thank you

Eric  Ilsley

----- OS2MISC CFORUM appended at 22:35:50 on 92/10/26 GMT (by PNWB016 at HONE83)
Subject: OS/2 2.0 - Better service for "big iron" types
Ref: Append at 18:18:54 on 92/10/26 GMT (by AAEE1AN at OS2CUST)

Mike: Hopefully all of this whining we have been doing
will cause some type of action to be taken.

Humm... maybe IBM could sponsor a BOF at the next Share and some
ideas could be tossed around.

----- OS2MISC CFORUM appended at 23:27:32 on 92/10/26 GMT (by WHITTLE at WASVMIC1)
Subject: OS/2 2.0 stability
Ref:     Append at 17:53:57 on 92/10/21 GMT (by PNWB016 at HONE82)

Wayne, you're not all wet, but I have the unfortunate task of informing
you that *gulp* for systems reasons that are too complex to go into in
depth, we cannot provide you with that kind of host systems support
for OS/2 within the existing support structure.

It has nothing to do with our lack of desire to provide you with
support--it has everything to do with our inability to handle the needs
of all customers with the same support systems. OS/2 is just not there
yet (if ever) with the same support system you're accustomed to for MVS.
You may see it as a giant step backwards, but other customers see an 800
# as a giant step forward. I would re-iterate that your SE is
responsible for ensuring your satisfaction--I'm very sorry I'm unable to
do so.  I'm also very sorry if you were led to believe that the support
structure for OS/2 was identical to the support mechanisms in place for
MVS.

I will, however, forward your append to our support management to ensure
that it gets the attention it deserves.  Thanks for taking the time to
provide me with the information I need to do that.

Dave Whittle

----- OS2MISC CFORUM appended at 23:31:02 on 92/10/26 GMT (by WHITTLE at WASVMIC1)
Subject: OS/2 2.0 stability
Ref:     Append at 18:40:58 on 92/10/21 GMT (by IL26761 at OS2CUST)

That's certainly part of the problem.  I'll try and get someone from
support to make a statement or explain the issues...

Dave Whittle

----- OS2MISC CFORUM appended at 23:35:00 on 92/10/26 GMT (by WHITTLE at WASVMIC1)
Subject: OS/2 2.0 stability
Ref:     Append at 01:26:15 on 92/10/22 GMT (by IL41468 at HONE81)

I'm tracking any append that has "Whittle" in it, so indeed I'm
following you.  Your concerns are all indeed valid, and I will do
everything I can to get someone at a high level in OS/2 support to
read your comments and give them the attention they deserve.

I just know that it's not something that can be fixed overnight, so
I hope you'll continue to work with us on it.

Dave Whittle

----- OS2MISC CFORUM appended at 23:37:27 on 92/10/26 GMT (by WHITTLE at WASVMIC1)
Subject: OS/2 2.0 stability
Ref:     Append at 16:38:24 on 92/10/25 GMT (by BNYI010 at HONE82)

I'm sorry I was so dense.  I see what you are complaining about now
and appreciate the education.  Thanks.

Dave Whittle

----- OS2MISC CFORUM appended at 23:57:41 on 92/10/26 GMT (by IL48722 at OS2CUST)
Subject: OS/2 2.0 stability
Ref: Append at 23:27:32 on 92/10/26 GMT (by WHITTLE at WASVMIC1)

Dave, there has ALWAYS been an 800 number for service.  In fact, it's
the exact same 800 number in Tampa that all of us "big iron" types
have been using for years.

We have (because of IBMLink) just recently been able to avoid the 800
number (something, IMnsHO, anyone in his or her right mind has wanted
for EVER), and search the RETAIN database ourselves.

And, because of ETR, the problem reports that get into RETAIN nowdays
at least bear some superficial resemblance to the problem I'm reporting
(another reason to dislike and avoid the 800 number call entry
process).

This, therefore, represents a giant leap backwards into the dark ages
of support.

I'm really not particularly happy about this...

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 00:20:21 on 92/10/27 GMT (by Z77JAC at BETASVM2)
Subject: Drives, Detail view, small icon
Ref:     Append at 22:06:17 on 92/10/26 GMT (by PER518 at OS2CUST)
If you folks really prefer applications with pizazz and lots of
color, please tell your marketing reps. When us development types
suggest such we generally get a response along the lines 'Black &
White is preferred because it's universally compatible and it's more
businesslike and professional'.  If colors are PREFERRED by customers
like yourselves, it should be made known.
Jerry Case, TEAMOS2

----- OS2MISC CFORUM appended at 01:48:12 on 92/10/27 GMT (by IL41468 at HONE83)
Subject: OS/2 2.0 stability
Ref: Append at 23:35:00 on 92/10/26 GMT (by WHITTLE at WASVMIC1)

Dave:
Don't expect it overnight. Day after tomorrow will be alright. I appears
from what you are saying, Irv's append, a visit in SLC from some Team OS/2
people, etc. IBM's major problem has been the inability to predict the
acceptance of OS/2. In two years, if the company meets projections, I will
be supporting a thousand plus OS/2 sites, all remote. I expect improvement
not perfection immediately. Prefection by 1993 <g>.

I have made a very large commitment to OS/2. I consider myself and my
company part of the team that is out there to make OS/2 succeed. Please
always take my critical remarks understanding this.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 02:52:06 on 92/10/27 GMT (by LATHAMR at MSNVM2)
Subject: OS/2 2.0 stability
Ref:     Append at 01:48:12 on 92/10/27 GMT (by IL41468 at HONE83)

Just curious, are you using DCAF or TCP/IP for remote logon into the
remote sites ?

Richard Latham     IBM PRGS Westlake      Internet [e-mail]

----- OS2MISC CFORUM appended at 02:54:42 on 92/10/27 GMT (by HNDERSON at AUSVM8)
..... OS2MISC CFORUM modified at 03:18:01 on 92/10/27 GMT (by HNDERSON at AUSVM8)
Subject: OS/2 2.0 stability
Ref:     Append at 23:57:41 on 92/10/26 GMT (by IL48722 at OS2CUST)
Actually there are three (3) places the 1-800 number reaches depending
on where your are in the USA and what time of the day you call.
The Eastern one is Tampa, the Midwest one is Chicago, and the Western
one is Boulder.
Now to address the question of why the RETAIN system APAR's are different
from MVS, VM etc. verse the OS/2 system--- The Developers on MainFrames
use RETAIN, as their TOOL to perform their Administrative task.
The OS/2 developers use a different tool that is NOT mainframe (RETAIN)
source.
You also have to understand that until just the last year the support
organization was split between two (2) different Divisions, one was
NSD (National Support Division) who owned the RETAIN system, the other
was the individual Development Divisions.  Who may or may not use the
RETAIN system.  (If you have a product that isn't a mainframe base why
would you want it to act like a mainframe?)
With the realignment of business units or the regrouping of the various
identities of the various product types, some of the "systems" may not be
valid for other "companies".
I know that this is not a complete answer to your concerns, and please
bear with us.  THERE is work going on to "fix" some of the problems,
This BBS is one way that we are trying to meet the customers needs
and concerns.  AND no it will not be a quick fix, nor a easy one.
You all have talk about how great the Main Frame support is, all I
ask is that you think back 15 to 20 year ago and remember what it
was then, verses now.  And then look at how quickly we are trying to
enhance the OS/2 support.  Two years ago it was call back and only
defect support.  We are changing and I thank you for your comments
and complaints, its the only way we have to gauge how far we need to
go to improve the way we do support.
As for the SOFTWAREXCEL offering please check with your marketin rep
there is some entitlement changes to your profile I believe for the
PC products.  This offering was for Large and Mid range systems only!
Now I have a favor to ask, would you hold off appending this thread
for a 3-6 month period while some of us go off to work this out---
I can either tried to work this problem or answer the PROFS notes of
WHY its this way (:^).....................................
Wayne, Bob, Mike, John, Jack I may be contacting you offline to get
some more input, If I forgot to mention some one sorry.....
 __   __      ___      __  __   _   _
|  |_|  |    /   \    |  \|  | | |./ / Hank Henderson HNDERSON at AUSVM8
|   _   |   / _~_ \  Sincerely |  . < Staff OSS to OS/2 BBS (TEAMOS2)
|__| |__|  /_/   \_\  |__|\__| |_| \_\ Tie:8-793-8647  Austin, Texas
                                       LNK1SM7 @ IBMLINK - OS/2 BBS
Please do something..! Lead, follow or get out of the way.
It's not my job to blow the whistle, it not my job to drive the train
but let it jump the track and see who catches ....!

----- OS2MISC CFORUM appended at 09:02:08 on 92/10/27 GMT (by 86649914 at NHBVM4)
Subject: Service Pack with HPFS and LIU/2
Ref:     Append at 18:18:54 on 92/10/26 GMT (by AAEE1AN at OS2CUST)

Mike,
   Don't feel that this is just a place to squeak and shout. You'd be
amazed at how much gets done because someone squeaked and shouted about
it publicly. Ask Dave Whittle about the years of frustration and squeaks
he put in on the internal version of this conference before things
started to change and people (Lee Reiswig and John Soyring most notably)
started to listen. Unfortunately for Dave they made it his job. Now he
doesn't seem to be enjoying it so much. It's a real same, Dave used to
squeak very eloquently on OS/2 and the problems we should address. I used
to save a lot of his appends. Now I rarely see any from him (he spends
too much time with you customer types, like you're important or
something <g>).

Cheers,

Dave Butland.
IBM (UK) ISL Development.   Mail Exchange - GBIBMVGZ@IBMMAIL
-------------------------   Internet      - [e-mail]

----- OS2MISC CFORUM appended at 11:40:00 on 92/10/27 GMT (by IL26761 at OS2CUST)
Subject: OS/2 2.0 stability
Ref: Append at 02:54:42 on 92/10/27 GMT (by HNDERSON at AUSVM8)

Wayne,Bob,John,

Can we give him a litte time on this.  I think 2 or 3 weekends should
cover it, don't you.  I really don't want to think back to what
support for the mainframe was like 10-15 years ago.  Willing to wait
a little while without flames.

Jack Hiatt   MARC-Life   Atlanta Ga.

----- OS2MISC CFORUM appended at 14:08:28 on 92/10/27 GMT (by IL48722 at OS2CUST)
Subject: OS/2 2.0 stability
Ref: Append at 11:40:00 on 92/10/27 GMT (by IL26761 at OS2CUST)

In all seriousness, I am certainly willing to give Hank Henderson
some time to see what can be done about the OS/2 maintenance process.

One thing, though -- I don't believe that what we were saying should
really be classified as "flames".

I would say that we were merely presenting another point of view.  If
it came through as flames, then I assure you that that was never my
intention.

I know darned well that the people at IBM care very deeply about
doing a superlative job with OS/2 maintenance.  If I didn't believe
that, THEN there would have been flames (either that, or else I would
have decided that I didn't care either)!

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 14:43:46 on 92/10/27 GMT (by PER518 at OS2CUST)
Subject: Drives, Detail view, small icon
Ref: Append at 00:20:21 on 92/10/27 GMT (by Z77JAC at BETASVM2)

>> If you folks really prefer applications with pizazz and lots of
>> color, please tell your marketing reps. When us development types
>> suggest such we generally get a response along the lines 'Black &
>> White is preferred because it's universally compatible and it's more
>> businesslike and professional'.  If colors are PREFERRED by customers
>> like yourselves, it should be made known.
>> Jerry Case, TEAMOS2

I dont require pizazz.
Way back when the 3279 came out, contrasting colors were used to
indicate different screen elements. The reasons cant have changed.
H Ford "Any color you want as long as its black" NOT!
If your the development type please take a note from G Hopper
Its easier to apologize afterward than to get approval. Sorry for the
flames Jerry I want to believe in this product, but many people see
that other product, you know the one. Its the rambler shined up to look
like a porsche and os/2 is a porsche. But I forgot to fill the tank.

Eric  Ilsley

----- OS2MISC CFORUM appended at 14:50:55 on 92/10/27 GMT (by IL26761 at OS2CUST)
Subject: OS/2 2.0 stability
Ref: Append at 14:08:28 on 92/10/27 GMT (by IL48722 at OS2CUST)

Bob,

You're right flame was probably too strong of a word for what has
been going on in this thread.  Was just trying to say maybe we can
hold the noise level down and see what they come up with.

Jack Hiatt   MARC-Life   Atlanta Ga.

----- OS2MISC CFORUM appended at 15:37:13 on 92/10/27 GMT (by PER518 at OS2CUST)
Subject: Drives, Detail view, small icon
Ref: Append at 16:10:22 on 92/10/27 GMT (by Z77JAC at BETASVM2)

The quote from GH was from a speaking engagement at UofI.
I hope I'm forgiven for mangling it. but in response to your comment
When us development types  suggest such we generally get a response along
the lines 'Black &  White is preferred because it's universally compatible and
it's more businesslike and professional'.

 After having
 giving her definition of a nanosecond she described that throughout
 all her years in the navy she had found that - "Its is always easier
 to apologize for something than to get permission to do it"

Suggesting is great but some times wellllll .....

Eric  Ilsley

----- OS2MISC CFORUM appended at 16:10:22 on 92/10/27 GMT (by Z77JAC at BETASVM2)
Subject: Drives, Detail view, small icon
Ref:     Append at 14:43:46 on 92/10/27 GMT (by PER518 at OS2CUST)
In my view, use of color *CAN* provide both usability AND Pizazz when
it is done properly. Pizazz for its own sake is obviously incorrect
(though it may initially sell some applications).
By the way, what did Grace Hopper have to say on the subject?  I didn't
always agree with her (especially her affinity for non-ibm machinery)
but I did always respect her opinion. It is said, after all, that she
did *invent* the 'Bug'.
Jerry Case

----- OS2MISC CFORUM appended at 16:18:49 on 92/10/27 GMT (by PNWB016 at HONE81)
Subject: OS/2 2.0 stability
Ref: Append at 11:40:00 on 92/10/27 GMT (by IL26761 at OS2CUST)

Jack: No problem... Hank's append describes a situation all to
common at my company... systems that can't "talk" to each other.

I appreciate that our message was heard and the IBM internal
problem described that prevent a "quick fix".  Hopefully Boca can
get this fixed quicker than the MVS people did... I just found out
that our official LAN support organization is ready to rollout 2.0
to a bunch of their users. (This in large part due to the same
overworked SE I work with bending over backwards to make sure the
problems they encountered were fixed.) I get the feeling that the
person who will most appreciate a better support structure for the
corporate accounts will be the SEs!. <g>

Wayne "Off to find something new to complain about <g>" Holmes

----- OS2MISC CFORUM appended at 16:41:08 on 92/10/27 GMT (by NAAO3IY at HONE82)
Subject: Drives, Detail view, small icon
Ref: Append at 16:10:22 on 92/10/27 GMT (by Z77JAC at BETASVM2)

Alas, Adm. Hopper didn't invent the "bug".  The word goes
back to Thomas Edison, or at least to his staff.

John Kennedy, Hoechst Celanese (The OS/2 Hobbit)

----- OS2MISC CFORUM appended at 16:42:34 on 92/10/27 GMT (by NAAO3IY at HONE82)
Subject: OS/2 2.0 stability
Ref: Append at 16:38:24 on 92/10/25 GMT (by BNYI010 at HONE82)

Huh?  I've opened lots of OS/2 problems with ETR.

John Kennedy, Hoechst Celanese (The OS/2 Hobbit)

----- OS2MISC CFORUM appended at 16:49:01 on 92/10/27 GMT (by IL41468 at HONE81)
Subject: OS/2 2.0 stability
Ref: Append at 16:18:49 on 92/10/27 GMT (by PNWB016 at HONE81)

Jack:
Let's give Hank his time. I like his type of response better than some I
have gotten. A couple indicated the user was the problem not IBM. The
problem in support is joint. Any improvements IBM makes should be in
cooperation with the users.

I would not call all the appends in this series flames, but most are
"backdrafts". A Backdraft if not handled properly and quickly can become an
out of control flame.

Hank:
How good are you at backdrafts.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 17:45:25 on 92/10/27 GMT (by BOYERP at STLVM22)
Subject: Drives, Detail view, small icon
Ref:     Append at 22:06:17 on 92/10/26 GMT (by PER518 at OS2CUST)

Though this isn't a perfect or elegant solution, you could edit the
icon for a given folder and delete the boring black and white verions
of the icon.  OS/2 will then pick a different icon format to represent
the folder.  The small icon for the folder won't be as well-defined
as the black and white version, but at least it will have color.

Phil Boyer

----- OS2MISC CFORUM appended at 19:30:53 on 92/10/27 GMT (by AAEE1AN at OS2CUST)
Subject: OS/2 2.0 stability
Ref: Append at 02:54:42 on 92/10/27 GMT (by HNDERSON at AUSVM8)

Hank,

Glad to hear from you!

Will be very happy to talk with you offline about my views on service
for OS/2, if you want to. I am not sure you'll hear anything on the phone
that I haven't already said on this forum, but it's your nickel.

Mike Andrews

Mgr., Tech support, Okla. Dept. of Transportation; [phone]

----- OS2MISC CFORUM appended at 19:34:39 on 92/10/27 GMT (by PMS7508 at MARTLINK)
Subject: Service Pack Status Update

Could someone from Boca please give us an update on the status of the
Service Pack ?  We need this information for planning purposes.  Like
WHEN I am going to run around installing on all of the PCs in my area.

John Baker, Policy Management Systems Corporation

----- OS2MISC CFORUM appended at 19:36:50 on 92/10/27 GMT (by AAEE1AN at OS2CUST)
Subject: Drives, Detail view, small icon
Ref: Append at 20:29:46 on 92/10/27 GMT (by IL26761 at HONE84)

I suppose it's easier to say "bug" than "lepidopteran", even though moths
are in the order "lepidoptera" and the true bugs are in "hemiptera".

My wife, a reading teacher, talks a lot about "simplicity reduction"; it
appears that this is a case.

Mike "nit-picker" Andrews

Mgr., Tech support, Okla. Dept. of Transportation; [phone]

----- OS2MISC CFORUM appended at 20:29:46 on 92/10/27 GMT (by IL26761 at HONE84)
Subject: Drives, Detail view, small icon
Ref: Append at 16:41:08 on 92/10/27 GMT (by NAAO3IY at HONE82)

John,
THe first documented computer bug is in the Smithsonian, in one of the
journals kept by G.Hopper's folks doing a session on the ENIAC I believe it
was, when a moth in a relay hung the program.

Jack Hiatt Mgr. Technical Support   Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 20:36:26 on 92/10/27 GMT (by IL26761 at HONE84)
Subject: Drives, Detail view, small icon
Ref: Append at 16:41:08 on 92/10/27 GMT (by NAAO3IY at HONE82)

John,
THe first documented computer bug is in the Smithsonian, in one of the
journals kept by G.Hopper's folks doing a session on the ENIAC I believe it
was, when a moth in a relay hung the program.

Jack Hiatt Mgr. Technical Support   Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 21:43:09 on 92/10/27 GMT (by AABA0EM at OS2CUST)
Subject: Service Pack Status Update
Ref: Append at 22:07:10 on 92/10/27 GMT (by IRV at BCRVMPC1)

Irv,

Let me guess.

You are wearing your chef's hat and adjusting the seasoning and temperature
of the soup. With any luck at all you will be serving soon!

NT (Nasty Trauma)

Bob Holmes,  Southern California Gas

----- OS2MISC CFORUM appended at 22:07:10 on 92/10/27 GMT (by IRV at BCRVMPC1)
Subject: Service Pack Status Update
Ref:     Append at 19:34:39 on 92/10/27 GMT (by PMS7508 at MARTLINK)

It is 5PM in Boca! Do you know where Irv is?

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 22:37:31 on 92/10/27 GMT (by IL48722 at OS2CUST)
Subject: Service Pack Status Update
Ref: Append at 22:07:10 on 92/10/27 GMT (by IRV at BCRVMPC1)

Packing the completed soup in leakproof shipping containers, perhaps?

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 23:00:55 on 92/10/27 GMT (by IL26761 at HONE86)
Subject: Service Pack Status Update
Ref: Append at 22:07:10 on 92/10/27 GMT (by IRV at BCRVMPC1)

Hope he is in the kitchen cooking up a good meal.

Jack Hiatt Mgr. Technical Support   Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 23:07:52 on 92/10/27 GMT (by AABA0EM at OS2CUST)
Subject: Service Pack Status Update
Ref: Append at 21:43:09 on 92/10/27 GMT (by AABA0EM at OS2CUST)

Interesting Paradox

If one looks at the item to which I am replying one will notice that it is
a reply to an item which was not yet posted.

Have we discovered a way to travel through time on the OS2BBS? Perhaps we
should refer this to an impartial arbiter, Steven Hawkingfor example?

NT (Nebulous Time)

Bob Holmes,  Southern California Gas

----- OS2MISC CFORUM appended at 01:17:43 on 92/10/28 GMT (by IL19543 at OS2CUST)
Subject: Service Pack Status Update
Ref: Append at 22:07:10 on 92/10/27 GMT (by IRV at BCRVMPC1)

Irv,
It is 8:18 PM in Iowa, should I stay up late this evening, or should I go to
bed.
Thanks,

Mike Long - CARD Iowa State University - PC/LAN Analyst

----- OS2MISC CFORUM appended at 03:09:31 on 92/10/28 GMT (by IRV at BCRVMPC1)
Subject: Service Pack Status Update
Ref:     Append at 01:17:43 on 92/10/28 GMT (by IL19543 at OS2CUST)

OS/2 2.0 SERVICEPAK GENERAL AVAILABILITY

IBM's ServicePak for OS/2 2.0 will be generally available for
electronic download starting October 28, 1992.  The ServicePak
contains OS/2 product fixes for reported customer problems and
problems identified by IBM.  The ServicePak also contains certain
product enhancements, including a 32-bit graphics engine and
additional display device drivers. The version control number for
this General Availability ServicePak product is XR06055.

It is not necessary for customers who have not had problems with
OS/2 2.0 to order the ServicePak.

The ServicePak is appropriate for customers who have experienced
problems using shrink-wrapped copies of OS/2 2.0 or copies of
OS/2 2.0 preloaded on IBM PS/2 Models 56 SLC and 57 SLC or on
non-IBM systems.

The ServicePak is not installable on IBM PS/2 Models 56 and
57 SLC2, 76, 77, 90, and PS/ValuePoint systems preloaded with
OS/2.  All major fixes, the 32-bit graphics engine, and the
device drivers are already included in the copies of OS/2
preloaded on these systems.

Customers can obtain the ServicePak by any of the following
methods:

Electronic Delivery:

IBM OS/2 BBS - Subscribers to the OS/2 BBS can download the
ServicePak from the Software Download Library.  United States
customers who are not subscribers can call 1-800-547-1283 for
information on how to subscribe.

CompuServe - Members of the CompuServe Information Service can
download the ServicePak from the IBM OS/2 Forum Library
(GO IBMSERV), which will be activitated by October 30.

Internet - Customers with access to Internet services can
download the ServicePak from the network.  Customers should do an
Anonymous FTP from the "software.watson.ibm.com" or IP Address
129.34.139.5.  The ServicePak is located in the "/pub/os2"
directory.

IBM NSC BBS - Customers can call the IBM National Support in
Atlanta to download the ServicePak.  The ServicePak is located in
"Corrective Service Software, Directory 04".  Type "CSD" at the
main menu.  You can access the IBM BBS by dialing 1-404-835-6600
via your communications modem.

Mail Order:

Beginning 11/13/92, customers in the U.S. who do not have access
to the electronic delivery systems listed above, or who require
the ServicePak on diskettes, can order the ServicePak by calling
1-800-3IBM-OS2.  The ServicePak, consisting of fourteen 3-1/2"
diskettes or sixteen 5-1/4" diskettes, will be shipped for a fee
of $24.95 to cover the cost of diskettes, shipping, and handling.
Customers should specify either the 3-1/2" or 5-1/4" diskette
size.  Orders placed through this number require a valid credit
card.

Customers may make copies of the ServicePak equal to the number
of licensed copies of OS/2 2.0 they possess.  Diskette copies of
the ServicePak will be shipped free of charge to registered PC
user groups in the U.S. for duplication and distribution to
members.  Translated versions of the ServicePak for worldwide
distribution are planned to be available in 4 to 6 weeks.  Some
of the facilities described above may not be available outside
the U.S.  Customers requiring the ServicePak in those countries
should contact their Service Representatives or their place of
purchase.

Descriptions of the OS/2 2.0 problems fixed in the ServicePak are
listed in a separate file on this bulletin board named
SPAPAR.ZIP.

Thank you for purchasing and using IBM OS/2 2.0!

For additional information, call IBM HelpWare at 1-800-772-2227.



Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 03:55:38 on 92/10/28 GMT (by IL41468 at HONE83)
Subject: Service Pack Status Update
Ref: Append at 03:09:31 on 92/10/28 GMT (by IRV at BCRVMPC1)

Soups on, tommorrow.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 04:39:24 on 92/10/28 GMT (by IRV at BCRVMPC1)
Subject: Service Pack Status Update
Ref:     Append at 03:55:38 on 92/10/28 GMT (by IL41468 at HONE83)

At 10:04 we started the Internal and External IBM BBS distribution. At
10:38, all Internal files had been shipped from Kingston. At 11:37, all
files to the External BBS's SYSOP's had been completed from Boca. It is
ALL in the VNET now. Ta Ta, it's time for me to go home...

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 04:55:14 on 92/10/28 GMT (by IL54079 at OS2CUST)
Subject: Service Pack Status Update
Ref: Append at 03:09:31 on 92/10/28 GMT (by IRV at BCRVMPC1)

Thanks for getting this done -- it must have been a pretty
"roller-coastery" 3 weeks for all of you since last Tuesday...

Now, what is the planned availability date for the second OS/2 2.0
Service Pak?   (very big grin...)

Reed Snellenberger

----- OS2MISC CFORUM appended at 05:08:18 on 92/10/28 GMT (by IL48722 at OS2CUST)
Subject: Service Pack Status Update
Ref: Append at 03:09:31 on 92/10/28 GMT (by IRV at BCRVMPC1)

G R E A T   news, Irv!!!

I did notice one thing in your append, however.  There is one usual
distribution method you didn't mention...

Am I to take your message to mean that XR06055 will not be available
for Technical Coordinators to order from Boulder using the normal
IBMLink SRD mechanism?

Sure am looking forward to this soup!

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 09:40:57 on 92/10/28 GMT (by 86649914 at NHBVM4)
Subject: Service Pack Status Update
Ref:     Append at 23:07:52 on 92/10/27 GMT (by AABA0EM at OS2CUST)

This happens occasionally on our conferencing facility. Because our
network is world wide and because blockages can occur, the time of you
posting is taken from the time of the machine you wrote it on (not PS/2
but the host server). This means that when your posting arrives at the
conference machine (commonly called the Master) it gets slotted into
the conversation at the time you originally wrote it (all times are in
GMT). Now if your local host machine has a problem with its concept of
the current time (i.e. some silly sysop set the clock wrong) then you
can get the behaviour you saw. About this time last year we had an
emergency re-IPL of our local machine and someone forgot that we had
passed back into GMT and set the clock for BST (British Summer Time),
for about a week (until the next IPL) I took great delight in answering
questions before they had been asked <g>.

Cheers,

Dave Butland.
IBM (UK) ISL Development.   Mail Exchange - GBIBMVGZ@IBMMAIL
PROFS - BUTLAND@CROVM4 ,    Internet      - [e-mail]

----- OS2MISC CFORUM appended at 13:46:42 on 92/10/28 GMT (by PMS7508 at MARTLINK)
Subject: Service Pack Status Update
Ref: Append at 03:09:31 on 92/10/28 GMT (by IRV at BCRVMPC1)

Thanks for the update.  I know what I will be doing for the rest of the week.

You hard work is very much appreciated.  Convey our thanks to the entire
OS/2 Team.

John Baker, Policy Management Systems Corporation

----- OS2MISC CFORUM appended at 15:00:48 on 92/10/28 GMT (by AABA0EM at OS2CUST)
Subject: Where's the Soup?

I've looked, but I can't find the soup. I intentionally didn't eat anything
this morning so I wouldn't ruin my appitite<g>. I am getting hungry. If I
don't get soup I may need a cookie.

NT (Nougat Toffee?)

Bob Holmes,  Southern California Gas

----- OS2MISC CFORUM appended at 15:19:47 on 92/10/28 GMT (by AAAF0CY at OS2CUST)
Subject: Service Pack Status Update
Ref: Append at 03:09:31 on 92/10/28 GMT (by IRV at BCRVMPC1)

Can the Service Pack be installed on a 56,57 SLC2 that does not have
the pre-installed version of OS/2 installed on it? To keep
consistency we would like to: 1. Setup OS/2 2.00 and apply the fixes
2. Copy the files to a 56 SLC2.

I realize that OS/2 2.00 will not run on an SLC2 machine, but I
assume that when the Service Pack is installed, it will.

Jim Sauber, MN Mutual

----- OS2MISC CFORUM appended at 15:22:03 on 92/10/28 GMT (by AAAF0CY at OS2CUST)
Subject: Service Pack Status Update
Ref: Append at 04:39:24 on 92/10/28 GMT (by IRV at BCRVMPC1)

Thanks for the soup.

Jim Sauber, MN Mutual

----- OS2MISC CFORUM appended at 16:32:06 on 92/10/28 GMT (by NAAO3IY at HONE85)
Subject: Drives, Detail view, small icon
Ref: Append at 20:36:26 on 92/10/27 GMT (by IL26761 at HONE84)

That may be the first _computer_ bug, but the use of the word
"bug" to mean a problem in engineering something is attested
back in the 20s.

John Kennedy, Hoechst Celanese (The OS/2 Hobbit)

----- OS2MISC CFORUM appended at 16:45:23 on 92/10/28 GMT (by BRENT at DALVM41B)
Subject: Service Pak Availability

Dinner is served!

The Service Pak diskettes are now available for download from the OS/2 BBS.
Just follow the Software Library menu.....

Brent Allen - IBM LAN Systems Integration Services     Southlake, TX

----- OS2MISC CFORUM appended at 16:46:50 on 92/10/28 GMT (by DARKELF at BCRVM1)
Subject: Service Pack Status Update
Ref:     Append at 04:39:24 on 92/10/28 GMT (by IRV at BCRVMPC1)

Downloaded from VM and installed on my system, everything went smooth
as cream!

Thanks IRV and the rest who worked hard to make it happen.

Ray LaTulippe

----- OS2MISC CFORUM appended at 17:35:21 on 92/10/28 GMT (by IL41468 at HONE84)
Subject: Service Pak Availability
Ref: Append at 16:45:23 on 92/10/28 GMT (by BRENT at DALVM41B)

Brent, great but I can not get on OS2BBS (this note is through FORBROWS).
I keep getting an error code 8017. The message says to call 800-844-7211,
but that phone keeps asking me for a password. I finally call IBMLINK and
reported this. Great time fot OS2BBS to take a vacation.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 19:38:12 on 92/10/28 GMT (by IL77582 at HONE86)
Subject: Service Pak Availability
Ref: Append at 17:35:21 on 92/10/28 GMT (by IL41468 at HONE84)

I tried to download the service pack today, but keep running into a
problem.  When I try to download the first diskette (I got the readme
and apar list) I get 8 blocks downloaded and then the host system
quits talking to my system.  I have tried this several times with repeatable
results.  I am using PMHPO (latest version) to do the download.  I am going
to try downloading the other diskettes and see if I have simular problems.
I am also getting errors 8017 and 44 on trying to log onto the OS2BBS from
IBMLINK several times today.  I will report back a little later as to whether
this error in downloading is unique to disk 1 or if all the disks do it.

Jim Rueschhoff - Packer Plastics, Inc.

----- OS2MISC CFORUM appended at 20:25:57 on 92/10/28 GMT (by HNDERSON at AUSVM8)
Subject: OS/2 2.0 stability
Ref:     Append at 16:49:01 on 92/10/27 GMT (by IL41468 at HONE81)
John, I live with my backside exposed all the time, get real use to backdraft!
In fact I have a poster that says I can't live with out S T R E SSSSSSSSSSSS!!!!!!
 __   __      ___      __  __   _   _
|  |_|  |    /   \    |  \|  | | |./ / Hank Henderson HNDERSON at AUSVM8
|   _   |   / _~_ \  Sincerely |  . < Staff OSS to OS/2 BBS (TEAMOS2)
|__| |__|  /_/   \_\  |__|\__| |_| \_\ Tie:8-793-8647  Austin, Texas
                                       LNK1SM7 @ IBMLINK - OS/2 BBS
Please do something..! Lead, follow or get out of the way.

----- OS2MISC CFORUM appended at 20:41:37 on 92/10/28 GMT (by DONHILLS at RCHVMW3)
..... OS2MISC CFORUM modified at 16:24:06 on 92/10/29 GMT (by FOULGER at YKTVMV)

----- OS2MISC CFORUM appended at 20:46:36 on 92/10/28 GMT (by IL41468 at HONE85)
Subject: Service Pak Availability
Ref: Append at 19:38:12 on 92/10/28 GMT (by IL77582 at HONE86)

Flustration levels are getting high. When will OS2BBS be operational. It
seems that this board has too many problems. Maybe it is better that the
47,000 stay on NSC BBS.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 20:47:38 on 92/10/28 GMT (by IL41468 at HONE85)
Subject: Service Pak Availability
Ref: Append at 19:38:12 on 92/10/28 GMT (by IL77582 at HONE86)

Jim:
Don't worry about reporting back. The problem is uplink. The 8017's and 44's
indicated a system problem accourding to IBMLINK. Once they are fixed, the
download should be no problem <&>.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 21:04:39 on 92/10/28 GMT (by IL41468 at HONE85)
Subject: MS Math two plus two equals five.

I have been listen to comments about Windows for Workgroups. It has been
indicated that WFW (sounds like a John Wayne rerun) is not Windows 3.1
therefore IBM will not be able to support is under OS/2 and I better line up
to get a real software package when it comes out.

Now I am reading that MS has included the Novell client code, for which MS
has an agreement with Novell for 3.1, with WFW since WFW is a 3.1 product.

Am I dense or does something here not add up. Or is a just a funny smell
from the Northwest (No I am not refering to Wayne <g>).

I have heard rumors that IBM will support the WIN32 API's. Has anyone else
heard that one.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 21:32:27 on 92/10/28 GMT (by IL26761 at HONE85)
Subject: Service Pak Availability  NOT

The SP may be logically available but it sure isn't phyiscally available.
Think someone is performing acts of sabotage.  Can't stay logged on to, or in
many cases can't stay logged onto the OS2BBS and there's no sign of the SP on
the NSCBBS.  Was it pulled again?????????????

Jack Hiatt    Mgr. Technical Support    Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 21:45:31 on 92/10/28 GMT (by IL26761 at HONE85)
Subject: Service Pak Availability
Ref: Append at 20:46:36 on 92/10/28 GMT (by IL41468 at HONE85)

John,
I would be glad to stay on the NSC BBS, but they're going to move that to
Raliegh, and then this will be the only cheap place to go.

Besides today seems like they are having a bad day too, here it is after
quitting time and they haven't posted the SP there yet.

SP AVAILABLE     NOT

Jack Hiatt    Mgr. Technical Support    Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 22:13:49 on 92/10/28 GMT (by SVO0237 at OS2CUST)
Subject: Service Pak Availability
Ref: Append at 17:35:21 on 92/10/28 GMT (by IL41468 at HONE84)

Well, the reason for that is that the OS2BBS trouble line is
800-847-7211, NOT 800-844-7211!  I reported the error some time ago,
but it apparently didn't get corrected everywhere it needed to.

I'm told that the error we got was due to not enough sessions being
allocated to IBMLink (i.e. all available sessions were in use).

They supposedly have doubled the number of sessions available, so
hopefully this error will be a thing of the past.

Bob Beilstein, Manugistics, Inc.  [phone]  IBMMAIL(USSH14GB)

----- OS2MISC CFORUM appended at 23:19:00 on 92/10/28 GMT (by PGID006 at OS2CUST)
Subject: MS Math two plus two equals five.
Ref: Append at 21:04:39 on 92/10/28 GMT (by IL41468 at HONE85)

The way I heard it was IBM was in a good position to support both
WIN32 and WIN32s if MS announces them before 9/93 ...

Keith A. Blake

----- OS2MISC CFORUM appended at 01:24:11 on 92/10/29 GMT (by IRV at BCRVMPC1)
Subject: Service Pak Availability  NOT
Ref:     Append at 21:32:27 on 92/10/28 GMT (by IL26761 at HONE85)

IT WAS NOT PULLED, unless it happened after I went home, and I have just
completed shipping the 5 1/4" images...

Check with the SYSOP's on the NSCBBS please. They could have pulled it,
as the draw to get this has been overwhelming. I am JUST SPECULATING on
this. I was informed by our may on the INTERNET that he has NEVER seen
the traffic he has trying to get the SP. The minute he uploaded it it
was being downloaded, and the traffic is VERY heavy...

Irv Spalten  BPC Technical Interface Group, Boca Raton FL

----- OS2MISC CFORUM appended at 02:59:40 on 92/10/29 GMT (by IL41468 at HONE84)
Subject: Service Pak Availability  NOT
Ref: Append at 01:24:11 on 92/10/29 GMT (by IRV at BCRVMPC1)

Jack:
I just talked with OS2BBS support, the number is 800-847-7211 not the number
given in the error message. It seems the service pack is there and a lot of
people are trying to get to it and there are only a limited number that can
sign on at one time and because a large number are trying to download,
downloads are cancelling after a few diskettes and so on and so on and so
on.

IBM has brought the art of turning simple exercises into disasters to an art
form. Who the heck, in IBM is responsible for advanced planning? My opinion
is that the OS/2 effort is being run by a secret MS undercover agent
dedicated to subverting OS/2.

My branch tells me they would be happy to make me a copy of the service pack
but that it would take a couple of hours of 2 SE's time at a couple of
hundred per hour. Or about $800 for the service pack. Now you are acting
like MS: screw it up and then charge the user to fix it.  OS2BBS support
line says try back in a few days and maybe I can get on OS2BBS. Am I
supposed to wait till mid-November to order it on diskette (for 24.95 plus
tax) and receive it in time for Christmas.

Hank Henderson, if you read this, now you know why I (amoung others) have
been talking about support level. I can not commit a business plan with this
type of nonsense. Let me put Dave Whittle in right here so that when he
scans the forums he will see this.

Is there anyone out there from IBM that even cares if they keep AIMS as a
customer? Here is just a partial list of my difficulties with IBM a the past
6 months:
1) I have been waiting for over a week to get paper work on a 370 memory
upgrade. This morning I find out IBM has lost the quote and all the paper
work.
2) I have tried to research PNA and X25NET products but IBMLINK will not
answer the questions and my branch had to be instructed as to what the
product were and where in the sales manual they were. I have given up and
gone to outside IBM for help.
3) I received a bad tape on a VM PASO and was told by level one support I
was installing it wrong. The first emergency tape replacement arrived after
the second one. I have over 15 years with VM. The level one guy couldn't
spell VM.
4) On my first call to IBM for OS2 support, I was told OS/2 could not handle
the DOS programs I wanted to run and I should install DOS with Windows. I
handled the problem myself using IBMLINK and a little common sense. I
developed a work arround for testing and was waiting or the service pack for
production.
5) On my second call to IBM for OS/2 support, I was told the problem I was
having must be in my head because it could not possibly be real. I will
admit on my third call, I did get real support and help. I guess IBM is into
baseball where .333 is a good average.
6) Forget it, I am tired of typing.

I am not in the job of working with IBM to make there systems better. I will
work with IBM as long as it is in my companies interest to fix and improve
IBM's products. If it cost me one penny with no benefit, I do not talked to
a vendor, I find a new vendor. How can I consider 6000's, 6611's, 5822's and
other IBM products? Am I sure that with these I would not be caught in
another OS/2 situation?

Maybe what I am yelling (and yes flaming) on here is a small point, but the
last straw broke the camels back. I am just a small account in a small
branch not big enough to warrent IBM's attention. It appears to be time to
find another vendor that actual cares about my account.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 05:55:25 on 92/10/29 GMT (by SBRZAYD at OS2CUST)
Subject: Service Pak Availability  NOT
Ref: Append at 02:59:40 on 92/10/29 GMT (by IL41468 at HONE84)

I can't belive it! I've got it!!

My anticipation for this thing has been crazy. This is better than
the Madonna book! I can't believe I'm actually going to cut disks now!

I guess I should logoff and let someone else at it...

Chris Corry
American Management Systems

My precious.. my precious.. Do you covet my Service Pack!?!

<Fade off to incoherent mumbling and borderline hysterics>

----- OS2MISC CFORUM appended at 07:24:52 on 92/10/29 GMT (by SVO0237 at OS2CUST)
Subject: Service Pak Availability
Ref: Append at 07:58:48 on 92/10/29 GMT (by BNYI010 at HONE83)

This definitely appears to be a PMHPO problem.  I tried using PMHPO
and got the same error (i.e. PMHPO disappears after several packets
arrive).

I tried again using INPCS HPO (the DOS version), and it's now just
about done with disk 9, with no errors (so far!)

While INPCS HPO is officially not supported under OS/2, it does
appear to work (well, it does occasionally forget the Ctrl shift
state, and you have to hit Ctrl again to "remind" it).

In fact, I've had nothing but problems with PMHPO.  Its most
aggravating quirk is that if I type too fast, it seems to pack it in.

It's really too bad that this is so, since I am sure that there are a
lot of people like you and John who have been unable to get the
Service Pak.  I can't blame him for being frustrated (especially
after reading his laundry list of really egregious IBM screwups).

Bob Beilstein, Manugistics, Inc.  [phone]  IBMMAIL(USSH14GB)

----- OS2MISC CFORUM appended at 07:58:48 on 92/10/29 GMT (by BNYI010 at HONE83)
Subject: Service Pak Availability
Ref: Append at 19:38:12 on 92/10/28 GMT (by IL77582 at HONE86)

I am getting the same error.  Transfer of the first disk gets 8 packets
in and then aborts.

Timothy Springer, The Bank of New York

PS  my se is going to try and download.  Since he needs it anyway he
is certainly not thinking of charging us.

----- OS2MISC CFORUM appended at 09:56:59 on 92/10/29 GMT (by IL26761 at HONE84)
Subject: Service Pak Availability
Ref: Append at 07:58:48 on 92/10/29 GMT (by BNYI010 at HONE83)

Same problem on this end.  Two attempts both failed after 8 blocks received.
Oh well maybe the NSCBBS will have it available sometime this week.

Jack Hiatt    Mgr. Technical Support    Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 09:58:05 on 92/10/29 GMT (by IL26761 at HONE84)
Subject: Service Pak Availability  NOT
Ref: Append at 02:59:40 on 92/10/29 GMT (by IL41468 at HONE84)

It takes 2 SEs several hours to create the disk?  What are they doing writing
the data with hand held magnets?  I guess I will just wait until it goes on
sale at that rate.  Sure can't download it from here have tried 3or4 times
and PMHPO just won't hack it.  Going to see if I can find my old copy of
INPCS-HPO at the office and give that a try.  May have to go back to DOS to
do it but it's worth a shot I guess.  I'm gone now.

Jack Hiatt    Mgr. Technical Support    Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 09:58:38 on 92/10/29 GMT (by IL26761 at HONE84)
Subject: Service Pak Availability  NOT
Ref: Append at 01:24:11 on 92/10/29 GMT (by IRV at BCRVMPC1)

Irv,
Apparently the folks at NSC were busy with other things yesterday.  They
implemented a .qwk mail reader and just haven't had time to post the SP.

Jack Hiatt    Mgr. Technical Support    Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 10:00:28 on 92/10/29 GMT (by IL26761 at HONE84)
Subject: Service Pak Availability  NOT
Ref: Append at 02:59:40 on 92/10/29 GMT (by IL41468 at HONE84)

John,
I can almost see what we are going to read in the magazines next week.  IBM
ISSUES SERVICE PACK?  But no one can get it downloaded.

Jack Hiatt    Mgr. Technical Support    Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 13:16:52 on 92/10/29 GMT (by TSO09 at OS2CUST)
Subject: Service Pak Availability  NOT
Ref: Append at 10:00:28 on 92/10/29 GMT (by IL26761 at HONE84)

Sorry you are having problems, my link is a direct line from our
mainframe to IIN.  I get on through CM.  For a while yesterday afternoon
I was unable to get to OS2BBs from IBMLink, but about 4 EST that cleared.
I got on and seledted all the diskettes for download.  It started at about
4:30 EST and completed at 23:15.  Hope this helps someone.

Ed Klein

----- OS2MISC CFORUM appended at 13:20:13 on 92/10/29 GMT (by GMILLIGA at CANVM2)
Subject: OS/2 2.0 stability
Ref:     Append at 16:18:49 on 92/10/27 GMT (by PNWB016 at HONE81)

Nahh, we really like being caught between a rock and a hard place.
(it's good for the waistline :-)  You're right, of course, life
would be much easier with a better support stucture for my customer.
We do a thing called 'SystemExtra' in Canada -- the customer designates
'technical coordinators' that have a direct line to the support centre
and get extremely fast response (like less than 15 minutes).  Two
problems with it:  it's a fee service, and it requires a little
reorginization at my customer because they have to set up a focal
point (or funnel) person(s) for problems.  They got used to doing
almost everything through me...

Cheers,
Greg Milligan
Account SE, Canadian Imperial Bank of Commerce
IBM Canada Ltd.

----- OS2MISC CFORUM appended at 13:44:27 on 92/10/29 GMT (by DEV1281 at OS2CUST)
Subject: Service Pak Availability
Ref: Append at 22:13:49 on 92/10/28 GMT (by SVO0237 at OS2CUST)

Nice work with that OS2BBS Trouble Line phone number, Bob.  I wondered what the
heck was going on when I called the displayed number and got a "enter your
access code" message!  I figured that the system was groaning under too many
users on too few resources.   It's good to hear that they boosted the horse-
power.

Chris Myers, Quatech Inc.

----- OS2MISC CFORUM appended at 14:08:42 on 92/10/29 GMT (by PMS7508 at MARTLINK)
Subject: Service Pak Download -- Network Performance

Well, I got the Service Pak downloaded yesterday (includes last night).  Total
time to download was 10 hours, 30 minutes.  And we have a dedicated 56K link
into the IBM Network.

For those of you who are having problems trying to download, try to be
patient for another 24 hours.  The number of downloads requested yesterday
as soon as the Service Pak was available obviously flooded the network
beyond its capacity.  I know that doesn't help, but no company has ever
tried to provide this type of immediate access on such a large scale before.

On the other hand, the suggestion that AIMS should pay $800 for 2 SEs to
download the Service Pak is outrageous.  IBM management should investigate
the situation at the branch office and make appropriate adjustments in both
policy and policy makers.  This is not the type of support needed to make
OS/2 a success.

Also, those who have successfully downloaded the Service Pak should try to
make copies available to other LICENSED OS/2 Users.  A little cooperation
can go a long way.

John Baker, Policy Management Systems Corporation

----- OS2MISC CFORUM appended at 14:44:07 on 92/10/29 GMT (by X013813 at HONE84)
Subject: Wayne " " Holmes Observations on the SP
Ref: Append at 16:18:49 on 92/10/27 GMT (by PNWB016 at HONE81)

Inquiring minds want to know.....

----- OS2MISC CFORUM appended at 14:52:19 on 92/10/29 GMT (by ANDRESS at BCRVMPC1)
Subject: Service Pak Availability  NOT
Ref:     Append at 21:32:27 on 92/10/28 GMT (by IL26761 at HONE85)

I just talked with the NSC BBS folks, and the Service Pak *will*
be there by the end of the day today.

Frank Andress   BPC Technical Interface Group   Boca Raton Fl.

----- OS2MISC CFORUM appended at 15:10:59 on 92/10/29 GMT (by SCHOCH at WASVMIC1)
Subject: Service Pak Availability  NOT
Ref:     Append at 09:58:05 on 92/10/29 GMT (by IL26761 at HONE84)

For purposes of enlightenment, let me give you a brief overview
of the steps that an SE like me goes through to build the service
pack:

1) Sign on to my local VM system and pull all service pack diskettes
(total of 14) into my reader.

2) request multiple 25 cylinder temporary disks so that I can receive
the SP diskette images into my personal VM storage.

3) receive the images from my reader into the various temporary disks
3A)  send the files back out to my reader as backups in case a host
system crash blows away my temporary disks !

4) Download each disk to my PC.
Note that each download must be done serially.
Even though I'm token ring attached at 56KB, each file
     transfer takes about 3 minutes.

5) Steal hundreds if diskettes from the mailroom.

    Why ?  Because all of my customers want the SP, but none
    of them ever have diskettes available in advance to swap.

6) Run LOADDSKF to build the actual diskettes.  Also
   run CHKDSK to make sure that the diskettes were built OK.

7) Run COPYDISK multiple times to build the multiple customer
copies.  It usually takes about 2 minutes per diskette.

Now, having become an expert in this, I have been able come up with
a few tricks that make the process a bit easier than what's shown above:

    A) I have multiple host ID's, thereby enabling me to split the
work among multiple sessions.  This also means that I can download
a couple of disk images at a time.

    B) I'm my own LAN administrator and have my own file server,
which gives me  the storage space I need to hold the 18+ MB of
data.

   C) I give myself multiple LAN userid's, come in at 7:00AM and
 sign on to my LAN from as many machines as possible.  I then build
 the images by accessing the server from all of my requesters.

  D) By this time, it's closer to 8:00AM and other folks start to
 straggle into the office.  In order to keep them away from
 their workstations so that I can keep copying diskettes, I
 give them each a dollar and send them down to the cafeteria
 for a cup of coffee !

Please note that this append is not being posted to elicit sympathy
or convince you that I'm the most splendid SE in the world.  What
I do wish to point out is that the task of building a reliable set
of disks for our customers is not a trivial process.  It's even harder
for folks in smaller offices that have limited machine resources
at their disposal.

Thanks for reading and thanks for your commitment to OS/2 2.0.

----Martin Schoch, Advisory SE, Washington, DC

----- OS2MISC CFORUM appended at 15:22:38 on 92/10/29 GMT (by CONC7L02 at DALVM41B)
Subject: Service Pak Availability  NOT
Ref:     Several

The problems PMHPO has more to do with the IIN network not PMHPO
when the network gets alot of people (or there's alot of downloading)
on the network the amount of time between packets becomes to great
for the timeout value in the receive code. Brent and I will talk about
this today. The way this part of the receive code works:

Packet A finishes, a timer is started while the next packet is coming
down if the timeout value is reached before the next packet is finished
the receive code gets an error, if the next packet finishes before
the timeout value the timer is reset.

The current timeout value is set for 100 seconds.

Joseph Mogavero

----- OS2MISC CFORUM appended at 15:51:52 on 92/10/29 GMT (by IL41468 at HONE81)
Subject: Service Pak Availability  NOT
Ref: Append at 15:10:59 on 92/10/29 GMT (by SCHOCH at WASVMIC1)

Martin:
IBM designed a system like that and IBM expects us to buy
their software? The need of the users in the OS/2 community appears to
outstrip IBM's ability to handle it.

My experience so far on attempting to download the service pack starting at
10:30 am MST (it is now 8:30 am MST 22 hours later).

Attempt 1. Downloaded read me and list of apars got about 8 blocks of first
            diskette and then OS2BBS disappeared.
Attempt 2 through 40. about 11 am MST to 11 PM MST unable to get through to
            OS2BBS
Attempt 41 About 5:30 MST, got the first diskette downloaded. OS2BBS
            disappeared on second diskette before it completed.
Attempt 42 PMHPO canceled.
Attempt 43 OS/2 hung (I am not on the GA but on a service pack with "minor"
             problems dated arround October 15)
Attempt 44-50 (and continuing) Unable to get through to OS2BBS.

The stability of the service pack I am running is better than the GA but not
what I would call stable. I was hoping that the final SP would solve these
problems but my estimated date to complete the download is November 18.
The only advise I have gotten from IBM on my problems is to get a faster
processor, however IBM has negelected to say how to fit it into budgets. If
I did decide to upgrade now, my last choice would be an IBM processor and
OS/2.

I have had numerous offers of help to get the SP, not one from IBM all from
users. I thank all of you. IBM. however, is who I must depend on long term
for support. Welcome to the new IBM, more open and honest but also no
action.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 16:20:34 on 92/10/29 GMT (by GOBEILLE at WSCVM)
Subject: Service Pak Availability  YES
Ref:     Append at 15:51:52 on 92/10/29 GMT (by IL41468 at HONE81)

If anyone in the Northern Virgina/Washington DC area is looking for
a copy of the Service Pack, I'm going to have a 'diskette
copying party' (*grin*) this weekend.  Contact me at work at
301 240-8729, via Internet ([e-mail]), or at this userid
for times and directions if you're interested.

Janet Gobeille

----- OS2MISC CFORUM appended at 16:33:04 on 92/10/29 GMT (by IL04688 at HONE81)
Subject: Service Pak Availability
Ref: Append at 02:59:40 on 92/10/29 GMT (by IL41468 at HONE84)

To: J.M.Schaeffer ('John' AIMS, Sandy Utah)

John,  The local IBM Branch had the service pack setup to copy
onto customer diskettes about mid-day yesterday.  Much faster
than downloading it, but quite a few firms were sending folks
over to do it.  If you still don't have it by now, I would also
be happy to copy it off for you.  I don't have your phone number
or I would have called you.  My number is 584-6093.  Ciao.

Leo Tornow, Northwest Pipeline, SLC UT

----- OS2MISC CFORUM appended at 17:57:52 on 92/10/29 GMT (by GMILLIGA at CANVM2)
Subject: Service Pak Availability  NOT
Ref:     Append at 09:58:05 on 92/10/29 GMT (by IL26761 at HONE84)

You mean there's a faster way than wiggling magnets at these new
fangled diskette things?  Tell us more :-)  Depending on the
line speed, amount of host DASD available, etc. it can take a few
hours to create the set.  I started my download last night, but got
a hiccup at midnight (stupid message from the system killed ALMCOPY)
and had to start again this morning.  At 12,000bps it takes about
20 minutes per diskette.  That's about 5 hours of download, plus a
few minutes to cut the images and label (gotta spell things right --
that usually takes me a few tries :-)

Sorry about the Braves.  Who beat them anyway? :-)

Cheers,
Greg Milligan
IBM Canada (Toronto)

----- OS2MISC CFORUM appended at 18:07:00 on 92/10/29 GMT (by IL41468 at HONE81)
Subject: Service Pak Availability
Ref: Append at 16:33:04 on 92/10/29 GMT (by IL04688 at HONE81)

Leo:
My sales rep stated firmly yesterday that if I were to receive the SP from
the branch it would require 2 SE's at 2 hours each. If there is a change in
this policy I expect to hear from my Sales rep. If IBM can not get their act
together that is their problem. I do not have difficultity in get the SP, my
difficultity lies in the treatment I am receiving from IBM.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 18:39:43 on 92/10/29 GMT (by SYKES at ATLSER)
Subject: Service Pak Availability  NOT
Ref:     Append at 15:51:52 on 92/10/29 GMT (by IL41468 at HONE81)

John, in fairness to Martin (and IBM), the system Martin is using was
never designed to serve as a distribution channel for 20+megs of data;
it was designed primarily for email and printing files.  The fact that
it functions as well as it does in this capacity is a sign of the
robustness of the system.  Many of the steps he uses are simply to "get
around" resource limitations he is confronting.

Do you want you city engineers to over design every road just so that
you experience no delays in during rush hour?  It would be nice, but
I don't think any of us could afford it.

Bill Sykes
  PROFS: ATLVM10(SYKES)    IBMMAIL: USIB14BG
  Internet: [e-mail]

From:  SYKES at ATLSER

----- OS2MISC CFORUM appended at 19:07:43 on 92/10/29 GMT (by DARKELF at BCRVM1)
Subject: Service Pak Availability  NOT
Ref:     Append at 09:58:05 on 92/10/29 GMT (by IL26761 at HONE84)

I fail to see how it could take even one SE several hours to download and
set of useable disk.  I downloaded it yesterday from VM, going about it
in a multitasking way. I had the files being downloaded from Vm, while
I was waiting for the next file to download I was unpacking the disks
to both my A: drive and my B: drive in two seperate OS/2 windows thereby
taken only half of the time it would of took in a single drive.

I then installed it on six different machines in my dept at the same
time. As soon as I was done with the first disk I put it in another
machine (why wait for the system to install first?).

Total time for download, unpack, install six machines was about
2.5 to 3 hours.

Ray LaTulippe (Why multitasking is important).

----- OS2MISC CFORUM appended at 19:44:52 on 92/10/29 GMT (by ZTKP01 at OS2CUST)
Subject: Service Pak Availability  NOT
Ref: Append at 19:07:43 on 92/10/29 GMT (by DARKELF at BCRVM1)

Ray,

Sorry to disagree with you about your 2.5 to 3 hours as being typical - but
I started downloading around 10:30AM and didn't finish until 11:30PM.  That's
right 13 hours.  At least I was multi-tasking during working hours.  I
figured that it would be a lot less time than that - however - it was not to
be.

I do have them now so that is what counts!

Tracy K. Pipkin - Amoco Production Company - Houston, TX - [phone]

----- OS2MISC CFORUM appended at 19:46:14 on 92/10/29 GMT (by IL41468 at HONE81)
Subject: Service Pak Availability  NOT
Ref: Append at 18:39:43 on 92/10/29 GMT (by SYKES at ATLSER)

Bill:
Right now do not discuss reason with me. I was on the 32nd line of an append
when EPM (yes, the lastest version available) did a SYS3175. You can find my
phone number on Retain. If you or any other IBM'er wishes to discuss this
call me. I am going into monitor only mode until I can calm down enough to
see.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 20:31:22 on 92/10/29 GMT (by GMILLIGA at CANVM2)
Subject: Service Pak Availability  NOT
Ref:     Append at 15:10:59 on 92/10/29 GMT (by SCHOCH at WASVMIC1)

Use SPOOL RDR HOLD.  This will keep a copy in your reader as you receive
them to temp disks.  Saves a lot of grief.  (SOP for me).  I can't
believe John had to pay for this!  I draw the line at giving away
tons of diskettes, but I couldn't imagine trying to charge a customer
for the 'service' of cutting Service Pack images.  John -- give your rep
h*ll on this one!  I make a set as quick as possible and then give it
to one person at my customer.  Others can then go to him, or bring me
14 diskettes and I'll cut them an set from the images I store on my
PS/2.

Cheers,
Greg Milligan
IBM Canada

----- OS2MISC CFORUM appended at 20:59:43 on 92/10/29 GMT (by ROK2027 at OS2CUST)
Subject: How to verify CRC...?

The package file for the service pack indicates a crc for each disk image
and yet there does not appear to be any way to verify the crc after we
have downloaded the disk image....

Is there a crc verification option in loaddskf that is not documented, or ?

Thanks.

Lionel Dyck - Rockwell International, Information Systems Center

----- OS2MISC CFORUM appended at 21:53:54 on 92/10/29 GMT (by AAEE1AN at OS2CUST)
Subject: Service Pack Status Update
Ref: Append at 23:07:52 on 92/10/27 GMT (by AABA0EM at OS2CUST)

Well, Wayne,

I initiated an exchange on the OS2BBS forum about this issue, and my replies
were all before the appends I replied to.

Perhaps someone in the skunk works has perfected thiotimoline relays, and
IBM is about to make machines that will give you the answer the day before
you ask the question? Isaac Asimov wrote the classic research-paper parody
on this imaginary compound:  "The Endochronic Properties of Resublimated
Thiotimoline"; other good parodies are "On the Feasibility of Coal-Driven
Power Stations", by Otto R. Frisch, and the hilarious "Stress Analysis of
a Strapless Evening Gown", with free-body diagrams, force vector diagrams,
and an absolutely straight face. The last was written by one Howard Hughes,
an aeronautical design engineer.

I think it more likely that someone, somewhere, forgot to change a machine
back to Standard Time from Daylight Saving Time.

Have a happier!

Mgr., Tech support, Okla. Dept. of Transportation; [phone]

----- OS2MISC CFORUM appended at 22:03:28 on 92/10/29 GMT (by USBC238 at OS2CUST)
Subject: Service Pack

A quick word of thanks to all those responsible for the service
pack.  I started the download yesterday morning and this morning when
I came in it was all there.  I made the diskettes and serviced a few
different types of computers with absolutely no problems.  Smooth as a
lobster bisque.  Well worth the delays.  Thanks again.

Now when is 2.1? <G>

Charles Boyce - US Bank, Portland OR

----- OS2MISC CFORUM appended at 22:13:00 on 92/10/29 GMT (by AAEE1AN at OS2CUST)
Subject: Service Pak Availability  NOT
Ref: Append at 02:59:40 on 92/10/29 GMT (by IL41468 at HONE84)

John,

*******   R  I  G  H  T    O  N     T  A  R  G  E  T   !!!!!!!!!!!!!! ********

I reported the network timestamp yesterday on the OS2BBS forum, and got a
reply that could be read as "no real problem; the machines may be a few
minutes apart ... ". I told the guy to look in the OS2MISC forum, where my
replies were sorting before the appends to which I replied, and, for extra
evidence, to look in the OS2BBS forum at our dialogue. He did look, eventually,
and agreed that someone had dropped a stitch.

It really burns me up to be treated like a nincompoop - often, but not always,
by nincompoops who appear to believe that they are the highest form of life.

Yes, IBM, this is a customer satisfaction problem.

Add to that the serious instability of the OS2BBS yesterday, and the serious
instability of the OS2BBS today (!), AND the bad phone number in the popup
window telling us what we already knew, and you have a **BIG** customer sat.
problem.

Now, of all times, is not the time to fiddle with the live OS2BBS code, guys.
Try it out on the dog first, and see if he gets sick. This concept has a name:
"TESTING".

Try it. We'd like it.

Chapped, but with lots of little and big iron, I remain

Mike Andrews,

Mgr., Tech support, Okla. Dept. of Transportation; [phone]

----- OS2MISC CFORUM appended at 22:25:11 on 92/10/29 GMT (by MMAREYN at SYDVM1)
Subject: Service Pak Availability  NOT
Ref:     Append at 19:44:52 on 92/10/29 GMT (by ZTKP01 at OS2CUST)

2.5 hours is entirely possible. It depends on your connection to
the host. With a LAN connection or a very fast line, you may
find as I did that I began the download at 9:30am, and had installed
on two local machines, then hand delivered to my customer across town
by 11:00 am! The critical path was how fast I could cut a diskette,
not the download time.

Moral: all host connections are not created equal.
John Reynoldson, IBM Australia.

----- OS2MISC CFORUM appended at 22:46:02 on 92/10/29 GMT (by IL41468 at HONE84)
Subject: Service Pak Availability  NOT
Ref: Append at 22:25:11 on 92/10/29 GMT (by MMAREYN at SYDVM1)

John in Australia:
You are lucky, it is now 29 hours since the SP was available on OS2BBS and I
have successfully downloaded 1 diskete image. IBM is suppling me with
diskette tomorrow (no not from my branch we are in divorce proceedings with
our local branch more on that later).

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 23:00:00 on 92/10/29 GMT (by AAEE1AN at OS2CUST)
Subject: TIMESTAMP PROBLEMS FOR APPENDS. DISPLAY and ENTRY ORDER MAY DIFFER!!

Everybody!

The timestamp problem is not fixed everywhere. At least one machine - the one
I use to get into this BBS? - has a clock still on Daylight Saving Time.

This has some "interesting" effects:
1) your reply to an append may be stamped in earlier than the append to which
   you are replying, and
2) your reply may appear between existing appends, and hence be more
   difficult to find.

I have reported the problem - again - on the OS2BBS forum.

Please, anyone else who sees this, report it. It appears to be very
difficult to locate the machine(s) with the bad clock values.

Thanx.

Let's see, it's 1801 CDT here, so it's either 2301 or 0001 GMT, I think ...

Mike Andrews,

Mgr., Tech support, Okla. Dept. of Transportation; [phone]

----- OS2MISC CFORUM appended at 23:17:11 on 92/10/29 GMT (by WHITTLE at WASVMIC1)
Subject: OS/2 2.0 stability
Ref:     Append at 01:48:12 on 92/10/27 GMT (by IL41468 at HONE83)

I do take them that way.  We're in this together.

But I do hope that you don't constantly expect overnight miracles.
Miracles take months.  <g>

Dave Whittle

----- OS2MISC CFORUM appended at 23:21:49 on 92/10/29 GMT (by THRUMD at SYDVM1)
Subject: How to verify CRC...?
Ref:     Append at 20:59:43 on 92/10/29 GMT (by ROK2027 at OS2CUST)

There is an internal checksum in the disk image that LOADDSKF should
check and report.  If this is OK you should be OK.  The CRC is
probably redundant in that case it seems to me.

Dave

----- OS2MISC CFORUM appended at 23:23:30 on 92/10/29 GMT (by WHITTLE at WASVMIC1)
Subject: Service Pack with HPFS and LIU/2
Ref:     Append at 09:02:08 on 92/10/27 GMT (by 86649914 at NHBVM4)

Actually, Dave, since I don't need to beat up our internal execs
anymore, all my eloquence is now being wasted on CompuServe trying to
get the media to change their thinking and be fair with IBM and OS/2. <g>

From the looks of the latest PC Magazine, I've failed miserably.  :-(
I just keep remembering all those years that nobody in IBM listened
either...

Dave Whittle

----- OS2MISC CFORUM appended at 23:55:40 on 92/10/29 GMT (by NABL3MQ at HONE83)
Subject: Service Pak Availability  NOT
Ref: Append at 20:31:22 on 92/10/29 GMT (by GMILLIGA at CANVM2)

  I have downloaded the service pack, and installed it.  So far so good.
The display looks better, and my SYS3171 is gone.  I will keep you posted,
but I thought I should let you know that it is available, and working.

Ken Wohlferd - Fortis

----- OS2MISC CFORUM appended at 00:31:49 on 92/10/30 GMT (by DARKELF at BCRVM1)
Subject: Service Pak Availability  NOT
Ref:     Append at 19:44:52 on 92/10/29 GMT (by ZTKP01 at OS2CUST)

I never said it was typical only possible! I do have a lan connection
to VM through a token ring card.  When I download one of the files it
takes about a minute to a minute and a half.  More time was waisted
looking for individuals so I could access there machines than the
download and unpacking process otherwise it would have been two
hours all installed instead of 2.5 to 3.

Ray LaTulippe

----- OS2MISC CFORUM appended at 00:35:27 on 92/10/30 GMT (by IL48722 at OS2CUST)
Subject: This soup is salty!

Well, after spending 16-odd hours downloading the Service Pak, I
find:

In the CM Emulator, the 60 row x 80 column font size is unreadable
because the font has gotten a lot larger, and does not leave space
between rows.

Worse, the CMAPL Productivity Aid as stopped working.  APL characters
are entered correctly from the keyboard, but (in the font sizes that
it supported 8 hours ago) show up on the screen as blanks.  This is a
Sev 1 problem for me, as I am in the process of developing APL code
on the mainframe.

And, finally, I got a TRAP 0000 "out of the blue".  This is the first
trap I've seen in months.

Oh, yes, I almost forgot.  I tried starting INPCS HPO with another
comm program up, and when I said "Retry" to the "COM1 port in use"
message, the system hung and I needed to reboot.

On the positive side, it DID fix the problem I had with CHKDSK.

I am definitely NOT a happy camper tonight.

On the whole (for me, at least), the Service Pak is a GIANT leap to
the rear.

Bob Beilstein, Manugistics, Inc.  [phone]  FAX:[phone]

----- OS2MISC CFORUM appended at 00:59:58 on 92/10/30 GMT (by TRAUTMAN at PKEDVM8)
Subject: Service Pak Availability  NOT
Ref:     Append at 20:31:22 on 92/10/29 GMT (by GMILLIGA at CANVM2)

extra advice over and above the SP RDR HOLD....

Use ALMCOPY with /k=xxxxx option and /pkg=all option
/PKG=all will assume the host file points at list of files and will
down load all files listed in the file.  /k lets you set almcopy buffer
sizes for download.  something in the  low 60Ks works great here.
gets me about 52k throughput on direct connect line.  VTAM and
PVM-ed sessions may need smaller numbers for the /k parm.

Bill Trautman
Internet: [e-mail]

----- OS2MISC CFORUM appended at 01:35:47 on 92/10/30 GMT (by IL26761 at HONE84)
Subject: Service Pak Availability  YES
Ref: Append at 16:20:34 on 92/10/29 GMT (by GOBEILLE at WSCVM)

Janet,
That's only about a 10 1/2 hr drive save me a spot, that might be quicker
than I can get anything here in Atlanta.

Jack Hiatt    Mgr. Technical Support    Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 01:36:38 on 92/10/30 GMT (by IL26761 at HONE84)
Subject: Service Pak Availability  NOT
Ref: Append at 17:57:52 on 92/10/29 GMT (by GMILLIGA at CANVM2)

Greg,

Wasn't counting download time there as I'm sure that John isn't the only
person that is looking for a copy out there.

Can't remember the name of the team that beat the Braves, but they have a
really neat stadium I understand.

Jack Hiatt    Mgr. Technical Support    Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 01:37:33 on 92/10/30 GMT (by IL26761 at HONE84)
Subject: Service Pak Availability  NOT
Ref: Append at 15:10:59 on 92/10/29 GMT (by SCHOCH at WASVMIC1)

Martin,
You got some real lucky customers.

Jack Hiatt    Mgr. Technical Support    Marc Life  Atlanta Ga.

----- OS2MISC CFORUM appended at 01:54:27 on 92/10/30 GMT (by ZTKP01 at OS2CUST)
Subject: Service Pak Availability  NOT
Ref: Append at 00:31:49 on 92/10/30 GMT (by DARKELF at BCRVM1)

Ray,

I, too, am going through a token-ring adapter.  However, not being an IBMer, I
am going through a 56 or 64KB line.  It really chokes the data transfer time.
We need to be realistic for the typical end-user concerning the amount of
time it takes to download.  Imagine trying to download at 9600KB or worst -
2400KB|

Needless to say - most users would just say "NO"|

Tracy K. Pipkin - Amoco Production Company - Houston, TX - [phone]

----- OS2MISC CFORUM appended at 02:28:34 on 92/10/30 GMT (by IL41468 at HONE81)
Subject: Service Pak Availability  NOT
Ref: Append at 01:36:38 on 92/10/30 GMT (by IL26761 at HONE84)

Jack:
Actually I am getting a copy from an IBM'er coming by Fedex tommorrow. I
have managed now (on my own) to get two diskettes downloaded. Only has taken
32 hours and 40 minutes. I guess being at the end of the wire here in Utah
makes download any large file difficult.

Right now I am still a shock over finding out what the new IBM is all about.
I always though owning an IBM mainframe and paying program charges was
enough to get IBM to a least say hello. Not true. I was told by my ex-sales
rep (ex as of this afternoon by my feelings) that my account did not
generate enough revenue for the local branch, He said he was always being
asked why he took time to answer any of my questions since we were only a
burden on the branch. One of my cutomers today just purchased $40,000 worth
of IBM PS/2's on our recommendation for the sole purpose of connected to our
network services. Another customer has purchase over $700,000 worth IBM
equipment this year to use our systems. (This is 1% of our base).

This counts for nothing in the new IBM. I am hoping someone from IBM out
there can tell me how I can get support a the mircocomputer area (PS/2's and
OS/2) with my branch considering me to costly to support.

J.M.Schaeffer ('John' AIMS, Sandy Utah)

----- OS2MISC CFORUM appended at 02:32:29 on 92/10/30 GMT (by NABL3MQ at HONE84)
Subject: Service Pack Bugs

  I have hit two bugs so far with the service pack.

  I was browsing the CMMouse MMM files by double clicking on them, and
after I exited, they kept the cross-hatching.  Nothing I could find would
clear it but a boot.

  I also hit a SYS3175 in PMWIN.DLL with EPM.  I will report these
tomorrow.  I did run a CHKDISK, but didn't find any problems, so maybe it
is really a bug.

Ken Wohlferd - Fortis

----- OS2MISC CFORUM appended at 02:59:54 on 92/10/30 GMT (by BRENT at DALVM41B)
Subject: Packet 8 download problem

To PMHPO & INPCS-HPO users:
There is a problem in the HPO gateways which is causing some users to
hang during the download of ServicePak disk 1 on the 8th packet.  The
disk images have a certain byte sequence which may cause the download to
fail at that point.  This primarily affects PMHPO users, but could also
impact INPCS-HPO users as well.  Other emulators ARE NOT be affected.
The Information Network is working to correct this in the gateways as
quickly as possible.

In the meantime, in an attempt to bypass the problem more quickly, I have
repackaged the disk 1 images on the OS/2 BBS to try and avoid this problem.
Nothing is changed in the contents of the disk.  Once you run LOADDSKF you
will get the EXACT same disk as with the image before.  I've simply built
the disk image with a different compression option to change the download
file. I can't guarantee that this will absolutely fix the problem, but I
have downloaded the "new" disk 1 over 10 times so far and have not had a
repeat of the problem.  To double check my tests, I tried to download the
"old" file and it still failed on the first attempt so I feel confident
that the new file does help.

Please, just to make sure everyone understands:  This in NO WAY is a
problem related to the actual Service Pak itself.  NOTHING in the Service
Pak has been changed.  This is strictly a system problem.

If you did experience this problem, please give it another try.  I believe
this and the other problems we've seen over the last couple of days are
being corrected and that you will see much better success.  Sorry for all
the inconvenience.

Brent Allen - IBM LAN Systems Integration Services     Southlake, TX

----- OS2MISC CFORUM appended at 08:35:53 on 92/10/30 GMT (by CLARK at MUNIVM5)
Subject: Wayne " " Holmes Observations on the SP
Ref:     Append at 14:44:07 on 92/10/29 GMT (by X013813 at HONE84)

The silence is unbearable.

Tom "Wondering if Wayne's PC blew up" Clark

----- OS2MISC CFORUM appended at 13:19:48 on 92/10/30 GMT (by IL87411 at HONE84)
Subject: Test Append
Ref: Append at 21:25:30 on 92/10/23 GMT (by TSO09 at OS2CUST)

Everyone,

Please ignore this append.  I only did it to get OS2MISC back into my
download list since it aborted a download and I no longer have the
complete forum.

Lynn (D)