Some Silicon Graphics product bundles contain software produced by other companies. Often, these companies provide direct end-user support for their products. If the product you have purchased contains the software listed below, please pay special attention to the details on this page when you need support.

Adobe Acrobat, Premiere, Photoshop, or Illustrator:

All support for Adobe products is provided directly by Adobe. Customers who would like to receive updates, licenses, and support for these products should contact Adobe directly.

Adobe has many support phone numbers, to find the correct one for your situation please see the Adobe Support & Services website and click on "How to Reach Us By Phone".

Appletalk from Xinet:

The AppleTalk and AppleShare connectivity solutions included with your O2 are products of Xinet. Support for these products is available by contacting Xinet.

Phone: 510-845-0555,
E-mail: help@xinet.com or sales@xinet.com
or visit the Xinet website.

You can purchase upgrades from Xinet which will allow you to access your O2 from more than one Macintosh at a time, and to print to multiple printers. This functionality can be added with a simple license, the software is already loaded!

Xinet can also provide FullPress(tm), their state of the art software that will allow your O2 to become a file, print, and OPI server for prepress workgroups. For information, contact Xinet.

ComposerLite from Alias|Wavefront:

All support for ComposerLite is provided by Alias|Wavefront. Customers who would like to receive updates, licenses, and support for these products should contact Alias|Wavefront directly.

In the US call (800)880-7800.
In Canada call (800)465 0868.
International customers contact your local Alias|Wavefront Sales Office or visit the Alias|Wavefront website.

Kai's Power Tools from Metatools:

All support for Kai's Power Tools is provided by Metatools. Customers who would like to receive updates, licenses, and support for these products should contact Metatools directly.

In the US, call (805) 566-6200
or visit the MetaTools website

For more information see SGI Service & Support regarding Kai's Power Tools.

LicensePower/iFOR (formerly known as iFOR/LS) from Isogon:

All support for LicensePower/iFOR IS4.0.1 ARK and LicensePower/iFOR IS4.0.1 CRK is provided by the Isogon Corporation. Customers who would like to receive updates, licenses, and support for these products should contact Isogon directly.

In the US, call (212) 376-3200
or visit the Isogon website

For more information on SGI support modes, see the Support Policy page.

For more information on other services available in your area, contact your Silicon Graphics sales representative. For more information on SGI's Support & Service visit our website or contact 1-800-800-4SGI.