Silicon ServiceSM PartsCare Plus is a cost-effective hardware support program for your Silicon Graphics® and Cray® hardware. PartsCare Plus provides you with on-site hardware assistance and parts exchange as well as telephone technical assistance.
PartsCare Plus Features
- 5x9 Hardware Technical Assistance
- 5x9 On-Site Support and Parts Availability
- Information Services
- Pipeline
This Silicon Graphics bimonthly technical newsletter provides technical tips and suggestions to save you time and help you be more productive.- Cray Research Service Bulletin (CRSB)
Cray's monthly newsletter of service information is mailed to you and is also available electronically; this includes information on known problems and workarounds, and the latest information on software and hardware service.PartsCare Plus Extended Warranty
PartsCare Plus is available as an extended warranty program with system purchases. You may purchase the PartsCare Plus Extended Warranty for terms of one to five years.
This support program is available on all systems in most locations. Response times and availability may vary by geographic location. Contact your local Silicon Graphics sales office for more information.