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^Cby                                                                          
^CBob Napp                                                                    
                                                                              
    The Summer of 89 is coming to a close and hopefully all the hot weather   
 will soon be behind us!  Big Blue Disk #35 is here to help you usher in the   
 cooler months ahead.  I hope everybody has had a wonderful time this          
 Summer, I know I have.                                                        
                                                                               
^C^1Big Blue Disk is Available in 3 1/2" Disk Format^0                         
                                                                               
    It has recently come to my attention that many of you are unaware of the 
 availability of Big Blue Disk in a 3 1/2" disk format.  If you are currently 
 receiving BBD on two 5 1/4" disks, you can call ^11-800-831-2694^0 to exchange 
 those disks for the single disk format.  With Big Blue Disk on one 3 1/2" 
 disk, you won't have to worry about switching floppies to load some of the 
 programs.  There is also more room to work with on the disk.  For the added 
 convenience and ease of use, I recommend you give us a call and make the 
 change today! 
                                                                               
^C^1Big Blue Disk Technical Support Number has Changed^0                     
                                                                               
    We have recently changed our technical support number.  If you have   
 any difficulty using Big Blue Disk, give us a call at ^11-318-221-5134^0 and we 
 will be more than happy to help you in anyway we can.  However, I would ask  
 before you call that you do a little investigation first.  It is extremely   
 helpful to us to have certain information about your system when we try to   
 diagnose a problem.  When you give us a call please have the following       
 information available:                                                       
                                                                              
          1.) If you have a CONFIG.SYS file, a list of its contents           
                                                                              
          2.) A list of any memory-resident programs that have been
              loaded into memory                                             
                                                                              
          3.) The type of computer you have (including the amount of 
              memory and the type of video display adapter).
                                                                              
 With this information, we should be able to isolate the problem and provide 
 you with a solution.  If you have any problem locating this information, give 
 us a call and our technical support staff will be able to help.              
                                                                              
                                                                              
               Until we meet again, I hope you have a great month!