How do I get Carlos Ramirez to talk to me

Hint 1 of 7:

Have you tried Bluff Bluff Pleasant Pleasant ?

Hint 2 of 7:

Do you have anything to bribe him with ?

Hint 3 of 7:

What has he mentioned that he is interested in ?

Hint 4 of 7:

Did you USE CROWBAR ON CRATE to right of body in wine cellar ?   +5

Hint 5 of 7:

Did you GET WINE that could be seen sticking out of the crate ?   +1