I ordered a subscription some time ago. When will I see my first copy?

A. United States

You should allow at least 30 days from when you order the subscription to when your first copy arrives. The delay has to do with the postal service and the way orders are fulfilled (see chart below). If you feel you're experiencing an unusual delay, please contact us at the numbers listed above.

Week	Description
0	Drop card/letter in mail
1-2	Postal Service delivers card/letter to fulfillment house
1-3	order entered on file; invoice generated (for "bill-me"
	orders)
2-5	invoice arrives
1-7	Label generated* and sent to plant
2-8	First copy shipped
3-9	First copy arrives

*Why the wide variation in timing? If your order just misses the cutoff for an issue, it may have to wait 4-5 weeks for the next issue.

CD-ROMs, because they're pressed quarterly, might take even longer to arrive. In the event of a lengthy delay you will be notified. In general, though, the faster we can get your order on file, the faster we can get you an issue.

Ways to speed things up: 
a. on insert cards, print your name and address. If you want to send payment, enclose it and the order card in an envelope, sent to the same address as on the card.
b. on pre-printed pieces such as direct mail, invoices and renewals, only write the minimum necessary to process your order. If the have questions about your account, please include them on a separate piece of paper, along with name of publication, and your name and address.

B. International Addresses

Yes, delivery of copies to non-US addresses can be extremely slow. International subscribers should allow at least two-three months (8-12 weeks) for their subscription to begin. If you feel you're experiencing an unusually long delay, please contact us at the numbers shown above. But there is a better, though more expensive, way: having your issues shipped as air printed matter. This is more expensive but cuts delivery times tremendously.  Rates vary by region and are quoted below in US dollars. You can order your subscription at these rates via the telephone number or via fax. These prices are as of 10/5/94 and are subject to change.

One-Year Air Rates in US dollars 

			Western
			Hemis/ Pacific		Asia/
PUBL.	Issues	Can	Mexico	Rim	Europe	Africa
CGW	12	70	76	124	100	118
C. Life	12	70	78	144	112	142
C. Shpr	12	140	211	475	345	469
MacUser	12	75	84	156	121	154
PC/C	12	70	82	155	120	153
PC/C CD	4	59	79	79	79	79
PC Mag	22	145	177	347	266	343
PCM CD	4	72	99	99	99	99
WinSrcs	12	73	81	147	115	145


Publication  Issues  Can    Mex    All Other

MacWeek        52    $225   $225     $350
Inter. Week    24     100    150      150
PC Week        52     250    250      395

Subscribers in the UK, France, Germany and Mexico might want to consider the Ziff-Davis computer titles based in those countries.