TITLE:   Wrong ATM Font Prints
PRODUCT: Ami Pro 2.0
DATE:    08-Oct-1991

PROBLEM: 

ATM is being used with an HP LaserJet Series II printer.  Sometimes the wrong 
font is accessed or nothing prints.

SOLUTION: 

Some customer reports have been received that ATM (Adobe Type Manager) fonts 
may print correctly in some Windows applications where other applications 
printing to the same HP LaserJet printer prints incorrect fonts or no font at 
all.  This situation is thought to be caused by the printer's section in the 
Windows WIN.INI file containing incorrect information for graphics resolution. 
Follow this procedure to write correct printer resolution information into the 
WIN.INI file:

 1. Load the application that is not printing the ATM font correctly.
 2. In the application, access printer setup (in Ami Pro choose File / Printer 
    Setup / Setup).
 3. For Graphics Resolution, choose a resolution other than the current 
    setting (for example, if the current setting is 300 DPI, chose 75 DPI).
 4. Choose OK.
 5. Choose Setup again to access the printer's setup dialog box.
 6. Change the Graphics Resolution back to the desired resolution.
 7. Choose OK.
 8. Choose OK if necessary to completely exit printer setup.
 9. Issue the print command again.

This information has been supplied by customers and has not been verified by 
the Word Processing Division of Lotus Development Corporation.  It is provided 
as a suggestion for correcting the above problem. 
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