Main JAR Packager Native JFC Technical Support What's New dbDE

During the first 90 days of your purchase, you may call Technical Support for installation and general usage free of charge at (541) 465-8470.

1. Free newsgroup support is available for as long as you own Visual Cafe on Symantec's news server at service.symantec.com.

Please refer to the news groups under:

symantec.support.devtools.windows.vcafe4java.*

Note: your company's firewall may prevent you from accessing this service.

Please send bug reports to:

Support_techsupp@devtools.symantec.com

2. If your User ID and Password become inoperative, please send e-mail notification to Customer Service at

cafe@symantec.com

with your name, address, daytime phone number, ID and password. Please type "Visual Cafe" in the subject field. We will respond shortly thereafter.

3. If you have lost your Visual Cafe ID set, please send notification to Customer Service at

cafe@symantec.com

In the event that your information does not appear in our registration database, we will provide additional avenues for verification of ownership.

4. For CD purchases or damaged disks please call Customer Service at (800) 441-7234.