%% This document created by Scientific Notebook (R) Version 3.0


\documentclass[12pt,thmsa]{article}
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\usepackage{sw20jart}

%TCIDATA{TCIstyle=article/art4.lat,jart,sw20jart}

%TCIDATA{<META NAME="ViewSettings" CONTENT="31">}
%TCIDATA{<META NAME="GraphicsSave" CONTENT="32">}
%TCIDATA{Created=Mon Aug 19 14:52:24 1996}
%TCIDATA{LastRevised=Wed Dec 11 09:06:39 1996}
%TCIDATA{Language=American English}
%TCIDATA{CSTFile=Help.cst}

\input{tcilatex}
\begin{document}


\section{Correcting Font Installation Problems}

\textsl{Scientific Notebook }uses Unicode fonts. Sometimes, the Unicode
fonts don't install correctly, and they don't display on screen or print
properly. Use these instructions to check the fonts and correct the
installation if necessary.\medskip

\subsection{\ If Greek letters appear as boxes\label{greeks}}

\textsl{Scientific Notebook} uses the Greek letters in the extended Unicode
version of the Times New Roman font. Follow the instructions below to make
sure that this font is installed on your system, and that Windows is able to
display the font correctly.

The instructions are different for Windows 95 and Windows NT. Be sure to
click the operating system you have:

\begin{itemize}
\item  \hyperref{Windows 95}{}{}{greekWin95}

\item  \hyperref{Windows NT 4.0}{}{}{greekWinNT}\medskip 
\end{itemize}

\subsection{\ If mathematical symbols appear as boxes\label{symbols}}

Most of the mathematical symbols come from the tciuni (for TCI Unicode) font
that is installed with \textsl{Scientific Notebook}. You need to ensure that
the tciuni font is correctly installed and is recognized by your system.

\textbf{NOTE:} Make sure that the \hyperref{Greek letters appear correctly}{%
}{}{greeks} before you attempt to fix any problems with the mathematical
symbols. If the Greek letters appear correctly, your system is displaying
Unicode fonts.

The instructions are different for Windows 95 and Windows NT. Be sure to
click the operating system you have:

\begin{itemize}
\item  \hyperref{Windows 95}{}{}{symbolsWin95}

\item  \hyperref{Windows NT 4.0}{}{}{symbolsWinNT40}\medskip 
\end{itemize}

\subsection{\ Greek letters in Windows 95\label{greekWin95}}

Greek letters may not display on the screen or print correctly if any of
these conditions exist:

\begin{itemize}
\item  The extended Times New Roman font containing the Greek letters has
not been installed on your system.

\item  The Times New Roman font is corrupted.

\item  Your system does not recognize the extended Times New Roman font.

\item  Your system is not capable of displaying Unicode characters.
\end{itemize}

Follow these steps to display and print Greek letters correctly.

\subsubsection{1. Check that you have the extended Times New Roman font
installed.}

\begin{enumerate}
\begin{enumerate}
\item  To start WordPad, click Start, Programs, Accessories.

\item  From the WordPad Format menu, choose Font.

\item  Select the Times New Roman font.

\item  Click the down-pointing arrow to the right of the Script: box.

If the only choice available is Western, the extended font is not on your
system and you must install it.
\end{enumerate}
\end{enumerate}

\subsubsection{2. Install the extended Times New Roman font.}

You install the font by installing Multilanguage Support.

\begin{enumerate}
\begin{enumerate}
\item  From the Start menu, choose Settings, Control Panel, Add/Remove
Programs.

\item  Choose the Windows Setup tab.

\item  If Multilanguage Support is one of the available choices, continue
with these instructions.

If you do not have a choice for Multilanguage Support, you must obtain an
installable version of this support from Microsoft:

\begin{enumerate}
\item  Use your web browser to open \hyperref{%
http://www.microsoft.com/windows/software.htm}{}{}{%
http://www.microsoft.com/windows/software.htm}

\item  Choose the link to CD-ROM Extras, then choose Multilanguage Support.
Follow the instructions on this page to install the Multilanguage support.
\end{enumerate}

Continue with step d.

\item  Check the box for Multilanguage Support, then choose OK.

\item  Insert your Windows 95 CD and follow the instructions on the screen.

\item  When the installation is complete, restart Windows.
\end{enumerate}
\end{enumerate}

\subsubsection{3. Check that Greek letters are displayed correctly.}

\begin{enumerate}
\begin{enumerate}
\item  Start \textsl{Scientific Notebook} and open the document Welcome.tex
to check that the Greek letters are displayed correctly on the screen.

\item  If Greek letters still show up as boxes after the Multilanguage
Support has been installed, check that the extended Times New Roman font is
correctly installed. Use either of these methods:

\begin{enumerate}
\item  Click Start, Programs, Accessories to start WordPad.

\item  Choose the Times New Roman font.

\item  Check that there is a Greek choice in the Script: box.

\item  Select the Greek version.

\item  Type a few Greek characters.

If the characters appear on the WordPad screen, the extended font has been
installed correctly.
\end{enumerate}

or if you have installed the Character Map accessory

\begin{itemize}
\item  Use the Character Map accessory to select the Times New Roman (Greek)
font.

If you see the (Greek) version, and if you can see Greek characters in the
Character Map accessory, the extended font has been installed correctly.
\end{itemize}

\item  Check the document Welcome.tex again to check that the Greek letters
are displayed correctly on the screen.

If WordPad or the Character Map accessory display Greek letters, but \textsl{%
Scientific Notebook} still displays boxes, there is a problem with your
video driver. WordPad and the Character Map accessory use the older
multibyte character set support, while \textsl{Scientific Notebook} uses
Unicode support. This is the reason that those applications can sometimes
display Greek letters while \textsl{Scientific Notebook} cannot. In all
cases of this problem that we have encountered, the computer or video card
manufacturer has had an updated video driver available on a Web site.
\end{enumerate}
\end{enumerate}

\subsubsection{4. Check the driver information in Windows 95.}

\begin{enumerate}
\begin{enumerate}
\item  From the Start button on the Task Bar, choose Setting and then choose
Control Panel.

\item  Double-click the System icon.

\item  Select the Device Manager tab.

\item  Click the plus in front of Display Adapters to expand and see the
installed display adapter.

\item  Double-click the display adapter to open a Properties dialog.

\item  Click the Driver tab.

The list set shows a list of all the drivers installed to support this
display adapter. Use the up and down arrows to show version information for
each driver. Finding updates is very dependent on the computer or adapter
you are using, but this will at least tell you what is currently installed.
\end{enumerate}
\end{enumerate}

Here are some examples of how the driver problem has manifested itself, and
the solutions found in each case:

\begin{itemize}
\item  A customer reported that the following message began to occur about
the time that laplink was installed:
\end{itemize}

\begin{quotation}
The machine is not configured to support STB Vision 95 feature set. The STB
Vision 95 display meta driver STBVISN.DRV is not loaded.
\end{quotation}

\begin{itemize}
\item  The customer corrected the cause of the message, and \textsl{%
Scientific Notebook} was able to display the Greek letters and mathematical
symbols correctly.

\item  A customer with a Micron Millenia Transport notebook computer could
not display Greek letters or mathematical symbols in \textsl{Scientific
Notebook}. WordPad and the Character Map showed the Greek letters. A check
of the display driver for the Cirrus Logic video card revealed that the
driver was a beta 1 version. An attempt to use a display driver available
through the Micron web site failed. In the end, the driver found via the
Cirrus home page \ \hyperref{http://www.cirrus.com/}{}{}{%
http://www.cirrus.com/} \ then the support page \hyperref{%
http://www.cirrus.com/support/}{}{}{http://www.cirrus.com/support/} led to
the laptop graphics page at \hyperref{%
http://www.cirrus.com/support/laptop/clgd754x.htm}{}{}{%
http://www.cirrus.com/support/laptop/clgd754x.htm}. This last page contained
a link to \hyperref{ftp://ftp.cirrus.com/pub/support/laptop/754x/k7548d6.zip%
}{}{}{ftp://ftp.cirrus.com/pub/support/laptop/754x/k7548d6.zip}. Installing
this driver solved the problem.

\item  In many cases, video cards using an entry like ''Chips and
Technologies 65548 PCI(new)'' appear to have outdated drivers.\ Go to the
''Chips Graphics Drivers'' page at \hyperref{http://www.chips.com/chipdrv.htm%
}{}{}{http://www.chips.com/chipdrv.htm}. The graphics drivers page includes
a pointer to Windows 95 drivers (win95.zip). Download and unzip this file.
You'll obtain several files, including install.txt with instructions for
installing the new drivers. We know that some NEC portables and the Toshiba
Tecra 700CT use this chip set.\medskip 
\end{itemize}

\subsection{\ Greek letters in Windows NT 4.0\label{greekWinNT}}

Greek letters may not display on the screen or print correctly if any of
these conditions exist:

\begin{itemize}
\item  The Times New Roman font is corrupted.

\item  Your system does not recognize the extended Times New Roman font.
\end{itemize}

The problem is rare on Windows NT 4.0 systems. \ We suggest that you try
restarting your system. If this doesn't cure the problem, use the Character
Map accessory to examine the Times New Roman font. If this font does not
contain Greek letters in the Greek range, the font may be damaged. You'll
need to reinstall the font from your Windows NT 4.0 disks.

\subsection{\ Mathematical Symbols in Windows 95\label{symbolsWin95}}

\textbf{NOTE:\ }Make sure that \hyperref{Greek letters appear correctly}{}{}{%
greekWin95} before you attempt to fix problems with the mathematical symbols.

Most of the mathematical symbols come from the tciuni (for TCI Unicode) font
that is installed with \textsl{Scientific Notebook}. The symbols may not
display on the screen or print correctly if any of these conditions exist:

\begin{itemize}
\item  The tciuni font has not been installed.

\item  Your system does not recognize the tciuni font.

\item  The tciuni font files are corrupted.
\end{itemize}

Follow these steps to display and print mathematical symbols correctly.%
\vspace{1pt}

\subsubsection{1. Check for the presence of the font.}

\begin{enumerate}
\begin{enumerate}
\item  From the Start menu, choose Settings, and then choose Control Panel.

\item  Double-click the Fonts icon. This displays a window with icons, or a
list, one for each font installed on your system. You should see four tciuni
items, one each for the standard, bold, italic and bold italic variants of
the font.

\item  If the fonts are present, double-click the icon for each one. The
font is operating correctly if you see that the font has the letters i, m,
x, y, and M. The remaining characters shown in the window are boxes---this
is because the actual characters used are in another part of the font.

\item  If some of the fonts show only a row of numbers down the left hand
side of the window, restart Windows and then look at the fonts again.
Restarting should fix the fonts.
\end{enumerate}
\end{enumerate}

\subsubsection{2. Reinstall Scientific Notebook.}

If the tciuni fonts are present but they do not display or print correctly,
the fonts have probably been corrupted. Reinstall \textsl{Scientific Notebook%
}.\medskip

\subsection{\ Mathematical Symbols in Windows NT 4.0\label{symbolsWinNT40}}

\textbf{NOTE:\ }Make sure that \hyperref{Greek letters appear correctly}{}{}{%
greekWinNT} before you attempt to fix problems with the mathematical symbols.

Most of the mathematical symbols come from the tciuni (for TCI Unicode) font
that is installed with \textsl{Scientific Notebook}. The symbols may not
display on the screen or print correctly if any of these conditions exist:

\begin{itemize}
\item  The tciuni font has not been installed.

\item  Your system does not recognize the tciuni font.

\item  The tciuni font files are corrupted.
\end{itemize}

Follow these steps to display and print mathematical symbols correctly.%
\vspace{1pt}

\subsubsection{1. Check for the presence of the font.}

\begin{enumerate}
\begin{enumerate}
\item  From the Start menu, choose Settings, and then choose Control Panel.

\item  Double-click the Fonts icon. This displays a window with icons, or a
list, one for each font installed on your system. You should see four tciuni
items, one each for the standard, bold, italic and bold italic variants of
the font.

\item  If the fonts are present, double-click the icon for each one. The
font is operating correctly if you see that the font has the letters i, m,
x, y, and M. The remaining characters shown in the window are boxes---this
is because the actual characters used are in another part of the font.

\item  If some of the fonts show only a row of numbers down the left hand
side of the window, restart Windows and then look at the fonts again.
Restarting should fix the fonts.
\end{enumerate}
\end{enumerate}

\subsubsection{2. Reinstall Scientific Notebook.}

If the tciuni fonts are present but they do not display or print correctly,
the fonts may have been corrupted. We have had one report of corrupted
fonts, which turned out to be caused by a bad CD-ROM driver that apparently
caused the font to be copied incorrectly to the system. We suggest that you
reinstall \textsl{Scientific Notebook}.

\end{document}
