%% This document created by Scientific Notebook (R) Version 3.0


\documentclass[12pt,thmsa]{article}
\usepackage{amssymb}

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
\usepackage{sw20jart}

%TCIDATA{TCIstyle=article/art4.lat,jart,sw20jart}

%TCIDATA{<META NAME="ViewSettings" CONTENT="31">}
%TCIDATA{<META NAME="GraphicsSave" CONTENT="32">}
%TCIDATA{<META NAME="Title" CONTENT="Technical Support">}
%TCIDATA{Created=Mon Aug 19 14:52:24 1996}
%TCIDATA{LastRevised=Wed Feb 12 11:27:34 1997}
%TCIDATA{Language=American English}
%TCIDATA{CSTFile=booklet.cst}
%TCIDATA{PageSetup=61,61,114,114,0}
%TCIDATA{Counters=arabic,1}
%TCIDATA{<LINK REL="author" HREF="GSfront.tex">}
%TCIDATA{<LINK REL="first" HREF="GSresources.tex">}
%TCIDATA{<LINK REL="contents" HREF="GScontents.tex">}
%TCIDATA{<LINK REL="copyright" HREF="GSfront.tex">}
%TCIDATA{<LINK REL="end" HREF="GSresources4.tex">}
%TCIDATA{<LINK REL="index" HREF="GSIndex.tex">}
%TCIDATA{<LINK REL="next" HREF="GSIndex.tex">}
%TCIDATA{<LINK REL="parent" HREF="GSresources.tex">}
%TCIDATA{<LINK REL="previous" HREF="GSresources3.tex">}
%TCIDATA{<LINK REL="publisher" HREF="GSfront.tex">}
%TCIDATA{<LINK REL="top" HREF="GScontents.tex">}
%TCIDATA{<LINK REL="trademark" HREF="GSfront.tex">}
%TCIDATA{AllPages=
%H=78,\PARA{038<p type="texpara" tag="Body Text" >\hfill Getting Started with Scientific Notebook}
%F=36
%}


\input{tcilatex}
\begin{document}


\subsection{Technical Support\hrulefill}

If you can't find the answers to your questions in the documentation or the
Help system, contact our Technical Support service. We urge you to submit
questions by electronic mail whenever possible in case our technical staff
needs to obtain your file to diagnose and solve a problem. When you contact
Technical Support, please be prepared to provide complete information about
the problem you're trying to solve. Our technical staff must be able to
reproduce the problem exactly from your instructions. If you contact us by
telephone, please be sitting at your computer with \textit{Scientific
Notebook} running.

Any time you need to contact Technical Support, please provide the following
information:

\begin{itemize}
\item  your \textit{Scientific Notebook} serial number

\item  the version number of the Windows system you're using

\item  the version number of \textit{Scientific Notebook} you're using (From
the Help menu, choose About Scientific Notebook to find the version number.)

\item  the type of hardware, including network hardware, you're using

\item  a description of what happened and what you were doing when the
problem occurred

\item  the exact wording of any messages that appeared on your
screen\medskip 
\end{itemize}

\noindent $\blacktriangleright \quad $\textbf{To contact Technical Support}

\begin{itemize}
\item  Contact Technical Support by electronic mail, fax, or telephone
between 9 A.M. and 6 P.M. Eastern time:
\end{itemize}

\[
\begin{tabular}{ccc}
& \textbf{Internet electronic mail address: support@kdc.com} &  \\ 
& \textbf{Fax: (606) 647-5020} &  \\ 
& \textbf{Telephone: (800) 214-2661 or (800) 423-0563} & 
\end{tabular}
\]

\end{document}
