For questions regarding Extensis Portfolio, please first refer to this online help, which describes the features and basic operations. We invite you to visit our Portfolio page on the Extensis website (http://www.extensis.com) for frequently asked questions and troubleshooting tips.
If you have a question which is not addressed in this manual or on the Extensis website, Technical Support is available by phone at (503) 274-7030 Monday through Friday 8:00 a.m. to 5:00 p.m. Pacific time.
When calling for technical support, please be at your computer and have the following information available:
Your Extensis Portfolio registration number
Your computer configuration, and
Your question or a description of the difficulty you're experiencing—what specifically occurs and when. Take note of any displayed error numbers or messages and any other information you think may be relevant.