----------------------------------------------- QuickBooks and QuickBooks 6.0 Pro Release Notes ----------------------------------------------- This file contains important information about problems that you may encounter when a QuickBooks data file is stored on a network or remote computer. If you store your QuickBooks data file on a local drive, you are probably not affected. -------- Contents -------- I. Installing QuickBooks in Windows 98 II. Windows 95 OSR2 file update III. Client for NetWare Networks provided by Microsoft IV. Windows 95 and Windows NT 4 Service Pack information V. Contacting Microsoft VI. Contacting Intuit -------------------------------------- I. Installing QuickBooks in Windows 98 -------------------------------------- If you are running Windows 98 and are connected to a Novell 4.1 or higher network, you may experience problems when you install QuickBooks in a directory other than the default QuickBooks directory. To avoid this problem do ONE of the following: Install QuickBooks in the default directory. OR Do not log on to your network when installing QuickBooks. To avoid logging on to your network, do ONE of the following: 1. Press the Escape (Esc) key at your network logon prompt. 2. Start your system in Safe mode (refer your Microsoft Windows documentation for instructions). 3. Physically disconnect the computer from your network. -------------------------------- II. Windows 95 OSR2 file update -------------------------------- Windows 95 (version 4.00.950B) contains a file that can cause corruption of your QuickBooks data while accessing a remote data file on a network. You do not need to check for this yourself. QuickBooks automatically detects this problem and notifies you if you need to update the file. To get more information and to download an updated file, go to: http://www.intuit.com/support/quickbooks/updates/qb6_drvupd2.html If you don't have Internet access, you can contact Microsoft technical support and ask for the file "vrdrupd.exe" for Windows 95. ------------------------------------------------------- III. Client for NetWare Networks provided by Microsoft ------------------------------------------------------- If you are connecting to Novell Networks using Client for NetWare Networks from Microsoft on Windows 95, and are accessing a remote data file, you may experience a problem that prevents you from opening a QuickBooks data file on a remote server. You do not need to check for this yourself. QuickBooks automatically detects this problem and notifies you if you need to update to Microsoft Service for NetWare Directory Services. To get more information and to download the update, go to: http://www.intuit.com/support/quickbooks/updates/qb6_drvupd3.html If you don't have Internet access, you can contact Microsoft technical support and ask for the file "msnds.exe" for Windows 95. --------------------------------------------------------- IV. Windows 95 and Windows NT 4 Service Pack information --------------------------------------------------------- Microsoft periodically updates their operating systems to correct problems and add new features. These updated releases are called Service Packs. Because QuickBooks take advantage of some of the enhancements provided by the Microsoft Service Packs, we recommend that you use one of these Windows releases: -> Windows 95 ------------- Windows 95 users should be using Service Pack 1, version 4.00.950A, or version 4.00.950B. To determine which version of Windows 95 you are running: 1. Right-click on the My Computer icon on your desktop. 2. Choose Properties. 3. Click the General tab. 4. Check your version number. If your version number is: 4.00.950 We recommend that you install Service Pack 1 4.00.950A Do not install Service Pack 1 4.00.950B Do not install Service Pack 1 To get more information and to download Service Pack 1, go to: http://www.intuit.com/support/quickbooks/updates/qb6_drvupd1.html If you don't have Internet access, you can call Microsoft technical support and ask for Service Pack 1 for Windows 95. -> Windows NT 4 --------------- Windows NT 4 (Workstation) users should have Service Pack 3 or later installed. If you received a warning about updating to Service Pack 3 during installation, and didn't update before installing QuickBooks, you need to update your system. After you've installed QuickBooks, you can get your Service Pack number by opening QuickBooks and pressing Ctrl+1, then Ctrl+2. Your Service Pack number displays on the System Info tab. To get more information and to download Service Pack 3, go to: http://www.intuit.com/support/quickbooks/updates/qb6_drvupd4.html If you don't have Internet access, you can call Microsoft technical support and ask for Service Pack 3 for Windows NT 4. ------------------------ V. Contacting Microsoft ------------------------ We think that the fastest way to receive the latest operating system and file updates from Microsoft is to use the Internet. You can access these updates by choosing either the download or support pages at: http://www.microsoft.com If you do not have Internet access, you may order Microsoft updates by calling Microsoft technical support. Refer your Microsoft Windows documentation for technical support information. ---------------------- VI. Contacting Intuit ---------------------- For the latest information about QuickBooks, please visit our online site at: http://www.quickbooks.co.uk If you do not have Internet access, you may use our automated Customer Support service at 01932 578 422.