Use this troubleshooter to identify and solve problems related to using Microsoft Outlook Express. Click the statement that best describes the problem, and then try the suggested steps.
When I start Outlook Express, it does not connect to my Internet service provider (ISP).
I can connect to my ISP, but I get a timeout message when I download e-mail.
I can connect to my ISP, but I can't send or receive e-mail.
I can connect to my ISP, but I cannot view any newsgroups.
I get a news connection error message on a specific server, and I cannot connect to one or more news servers.