RealAudio Player 2.1

The following World Wide Web Browsers are currently supported and configured by the RealAudio Installer.

The RealAudio Player 2.1 only plays RealAudio files. It does not play .snd, .aiff, .au or .wav files. To convert an audio file to a RealAudio file, use the RealAudio Studio, available from Progressive Networks at http://www.realaudio.com.

In C:\RAPLAYER (or the directory specified during the installation):

In C:\WINDOWS directory:

In WINDOWS\SYSTEM directory:

If you installed the RealAudio Plug-In, then in the plugins directory of your browser:

In C:\RAPLAYER (or the directory specified during installation):

In C:\WINDOWS

In C:\WINDOWS\SYSTEM directory:

If you installed the RealAudio Plug-In, then in the plugins directoryof your browser:

RealAudio player folder(or the folder specified during the installation):

Preferences Folder in the System folder:

RealAudio Folder in the Extensions folder in the System folder:

Your Browser's Plug-Ins folder:

Windows Only: Audio is transmitted to the RealAudio Player 2.1 in RealAudio format. The player then by default produces 16-bit 8 kHz sound. If you hear garbled audio then you can change the kind of sound the RealAudio player produces. To change the kind of sound produced, select Preferences from the View menu. Select the Advanced tab. You will see toggle boxes for "Use 8-bit" and "Use 11 kHz":

• 16-bit 8 kHz (default)
• 8-bit 8 kHz (select use 8-bit)
• 16-bit 11 kHz (select use 11 kHz)
• 8-bit 11 kHz (select use 8-bit and use 11 kHz)

If you receive poor quality audio, please see our FAQ entry on sound quality by going to http://www.realaudio.com/help.html and selecting FAQ. From there, select Sound Quality.

Please note that to receive RealAudio 28.8 content you should have at least a 19.2 Kbps connection to your Internet Service Provider. In a 19.2 Kbps connection you may hear slight gaps in the audio.

Dial-up users should be sure to keep the network connection preference as UDP (the default). In TCP mode, no audio packets are lost, but their arrival may be late enough to cause gapping in the audio. TCP mode is useful when you are directly connected (via a local area network) to the Internet.

Windows

• Having large applications open may prevent the RealAudio installer from executing. If this happens, please close all other applications and then install.
• Starting or quitting large applications while playing RealAudio clips can cause some brief disruption of the playback.
• Playback on some 486/25 SX computers does not work properly.
• The user interface during playback of 28.8 content on slower systems may have slow response time. Performance of other applications may suffer during playback. To improve system performance select the General tab from the View|Preferences menu and adjust the Best Audio Quality/Lowest CPU Usage slider.
• The 16 bit RealAudio Player 2.1 does not work correctly under Windows NT. If you use Windows NT, please use the 32 bit RealAudio Player and a 32 bit winsock.

Macintosh

• Attempting to play a RealAudio file when a RealAudio Server is down may result in the RealAudio Player 2.1 waiting for the connection to time-out which may take as long as 3 minutes. You can however, set a time-out value in the Server Timeout field of the Preferences dialog. Setting the time-out value to 0 means never time-out. This is the default value.

After you upgrade your browser, you may lose the configuration information for the RealAudio Player 2.1. The easiest way to re-configure your browser is to re-install the player. Alternatively, you can manually configure your browser:

Viewer name:	c:\RAPLAYER\RAPLAYER.EXE (Windows) or RealAudio Player (Macintosh)
Mime Type:	audio
Mime Subtype:	x-pn-realaudio
File Extensions:	.ra, .ram
File Type:	PNRM
Homepage URL:	http://www.realaudio.com