If you do not already have an account with us, you will then need to contact our sales department on 0171 903 3000 (Monday to Friday 8.00 a.m to 8.00 p.m. and Saturday & Sunday 9.00 a.m. to 6.00 p.m.) in order that they can create an account for you and give you a username and password to use to connect to us.
If you have an account but have not installed our software, you need to phone our 24 hour technical support line on 0845 060 1000 (local rate) or 0171 903 3030.