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RealPlayer 4.0 |
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RealPlayer 4.0 |
For the latest information, see our Home Page.
This document describes Progressive Networks' RealPlayer 4.0. The software and documentation are provided to you in accordance with your license agreement.
| Supported Browsers |
| System Requirements |
| Sound Quality |
| Known Problems |
| Manually Configuring Your Browser |
| Troubleshooting |
| Reporting Feedback |
RealPlayer Plus 4.0 works with almost all popular World Wide Web browsers, including: Netscape Navigator, Microsoft Internet Explorer and America Online. For Windows 95 and NT users, the browser must use a 32-bit winsock and a 32-bit browser. With some less common browsers, you may need to manually configure your browsers using the Manually Configuring Your Browser instructions.
If you have Netscape Communicator, and you receive a security warning when you click RealVideo or RealAudio content, use the following procedure:
System and hardware requirements:
RealPlayer 4.0 program is installed in the C:\REAL\PLAYER directory, unless you specify otherwise. The installation also installs several system files into the C:\WINDOWS\SYSTEM directory of your hard drive.
Note: For a complete list of the files that are installed, refer to the Windows 95 and Windows NT Installation Details.
If you have Netscape Communicator, and you receive a security warning when you click on RealVideo or RealAudio content, use the following procedure:
RealPlayer 4.0 is installed in the RealPlayer folder on the Desktop, unless you specify otherwise. The installation also installs several files into the system folder of your computer.
Note: For a complete list of the files that are installed, refer to Macintosh Installation Details.
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In C:\REAL\PLAYER (or the directory specified during the installation):
In C:\WINDOWS directory:
In C:\WINDOWS\SYSTEM directory:
In C:\WINDOWS\HELP directory:
If you installed the RealPlayer Plug-In, then in the Plug-in directory of your browser:
RealPlayer folder(or the folder specified during the installation):
Preferences Folder in the System folder:
RealPlayer folder in the Extensions folder in the System folder:
Your Browser's Plug-In folder:
Files are transmitted to RealPlayer 4.0 in RealAudio or RealVideo format. For optimal video quality and performance your monitor should be set to 16-bit (thousands) or 24-bit (millions).
Windows Only: By default, the Player produces 16-bit 8 kHz sound. If you hear garbled audio then you can change the kind of sound the RealPlayer program produces. To change the kind of sound produced, select Preferences from the View menu. Select the Advanced tab.
If you receive poor quality audio, please see our FAQ entry on sound quality by going to http://www.real.com/help.html and selecting FAQ. From there, select Audio Quality.
Please note that to receive 28.8 Kbps content you should have at least a 19.2 Kbps connection to your Internet Service Provider. Using a 19.2 Kbps connection you may hear slight gaps in the audio.
Dial-up users should be sure to keep the network connection preference as UDP (the default). In TCP mode, no audio packets are lost, but their arrival may be late enough to cause gapping in the audio. TCP mode is useful when you are directly connected (via a local area network) to the Internet.
General
Macintosh
Windows
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After you upgrade your browser, you may lose the configuration information for the RealPlayer program. The easiest way to re-configure your browser is to re-install the Player. Alternatively, you can manually configure your browser:
| Viewer name: | c:\REAL\PLAYER\RVPLAYER.EXE (Windows) or RealPlayer (Macintosh) |
| Mime Type: | audio |
| Mime Subtype: | x-pn-realaudio |
| File Extensions: | .rm, .ra, .ram |
| File Type: | PNRM |
| Homepage URL: | http://www.real.com |
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If you experience problems with the RealPlayer 4.0 , please look at the documentation available on our Technical Support web page.
RealPlayer uses port 7070 for TCP and ports 6970 through 7170 inclusive for UDP transmission. If you are accessing the Internet through a firewall, your firewall administrator will need to authorize these ports. Firewall information is available on our Firewall web page.
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If you have questions, comments or problems, please use the Technical Support contact page at: http://www.real.com/support/
Copyright 1996, 1997 Progressive Networks, Inc.