Section Products/FaxWare/FaxWare 4

Receiving faxes OK, you are right! The most interesting thing about a good fax solution is first of all the fax dispatch. However, the real power of FaxWare 4 starts where other solutions already have to give up! After all, you do not only wish to have a list of all outgoing faxes but also a list of all incoming documents. Sure! Often this is realized in the second phase, but this step cannot be carried out more easily than with FaxWare 4. Fax distribution No matter if you work with ISDN or if you use modems, received faxes can be automatically routed to the corresponding person or to an entire group on the network. Leave the routing and printout of incoming faxes to FaxWare 4, as the fax receipt can be completely automized through various routing options. The distant station's CSID The calling station ID or CSID identifies the fax number of the distant station. Simply assign the corresponding recipient/recipient group to every CSID. FaxWare 4 will do the rest. The receiving line If you use FaxWare 4 with several lines, a recipient group/recipient can be assigned to every line. Personal fax extension number (with ISDN only) If you receive faxes with an ISDN board, the sender can enter a direct extension number behind the actual fax number. The extension number will be recognized by the ISDN board. After that the Service Layer routes directly to a user/group. We distinguish between routing by the »Multi Subscriber Number« (MSN, a maximum of nine recipients) or by »Direct Dial In« (DDI, no limitation of recipients). When it is clear who the recipient is, everything else will be carried out automatically. Automatic printout For each user you can individually define where the printout is to be carried out. Simply assign the available network print queues of your server to each user or to each individual group. If desired, a graphic note will appear on each printout, so you can see that this is a fax printout. Status report You wish to be informed on your workstation when a fax is received? No problem! Depending on the configuration each user automatically receives a Broadcast message. Another feature for Windows users is the automatic pop up Frontend when faxes are received. Routing of received faxes You certainly know this problem. You are not in the office for a few days and nobody takes care of the faxes addressed to you. Not with FaxWare! Simply enter another recipient on the network or another fax number in the user configuration. Faxes received will then automatically be routed to the new destination. Safety An important question is who can view your faxes. The system supervisor can assign certain rights to each FaxWare user. It can be configured if a user may view all fax files, if he may route received faxes or if he should have access to the FaxWare console on the server.