Command & Conquer: Tiberian Sun Demo Readme.txt Copyright 1999, Electronic Arts.  All rights reserved. December 2nd, 1999 For all the latest news on Westwood products, visit our web site at www.westwood.com. Contents: 1. Installation 2. Windows 95/98 2.1 Microsoft DirectX 2.2 Microsoft Office Toolbar 3. Troubleshooting 3.1 Known Video Card Issues 3.2 Known Sound Card Issues 3.3 Known DirectX Issues 3.4 Virtual Memory Settings 3.5 Known System RAM Issues 1. Installation To install the Tiberian Sun Demo, run the self-extracting archive tsdemo.exe.  This will create a Westwood\TS Demo directory in the folder from which you ran the file and copy all of the necessary files into that directory.   Once these files have been successfully copied into that directory, you can run the demo by double-clicking on the Sun.exe file, which will be located in the new directory. If you wish to create a Shortcut to the Tiberian Sun demo on your desktop, simply click and hold the left-mouse button on Sun.exe and drag it onto the desktop.   The icon will have a small arrow superimposed on it to indicate that a Shortcut to that file is being created.  If this arrow does not appear, you can hold Ctrl-Shift while releasing the mouse button to create the Shortcut.  Once the Shortcut is created, you can rename it by right-clicking it and selecting "Rename". 2. Windows 95/98 2.1 Microsoft DirectX The Command & Conquer Tiberian Sun Demo is a Microsoft DirectX application. The demo requires DirectX 6.0 or greater.  The latest version of DirectX is available from Microsoft's web site (http://www.microsoft.com/directx). 2.2 Microsoft Office Toolbar If you make use of this feature of Microsoft Office and it appears over the game screen when playing the Command & Conquer Tiberian Sun demo you will have to disable the Office Toolbar before playing. 3. Troubleshooting 3.1 Known Video Card Issues Video monitor settings may need to be adjusted after installing the Microsoft DirectX video drivers. If your screen distorts, or is shifted horizontally or vertically, you can return it to normal by adjusting the controls on your monitor. Most video display problems can be corrected by installing the latest drivers for your particular card. Please consult your video card documentation for details on how to get the latest drivers for your card. If you are using a Microsoft Theme Pack and have selected a custom cursor, video corruption can occur. For best results, please use default cursors while playing the Command & Conquer Tiberian Sun demo. 3.2 Known Sound Card Issues Old SoundBlaster AWE 64 and AWE 32 sound card drivers can cause skipping and repeating sound that may cause your computer to run the Command & Conquer Tiberian Sun demo much slower than normal. If you have one of these sound cards and are experiencing these symptoms, please contact your card manufacturer for latest drivers. Most sound card problems can be corrected by installing the latest drivers for your particular card. Please consult your sound card documentation for details on how to get the latest drivers. If you are using USB speakers, do not turn off the speakers during gameplay.  Doing so may cause the game to crash. 3.3 Known DirectX Issues If another application is using the sound card while trying to run the demo, a "DXSound Error" will appear. If this error occurs, please close all applications and run demo again. 3.4 Virtual Memory Settings The Command & Conquer Tiberian Sun demo may need to use more RAM than is present on your system. Windows 95/98 automatically takes care of this by using what is known as "Virtual Memory" - which uses space on your hard disk to simulate the memory it needs and swaps data back and forth from your hard disk as required. Windows 95/98 allows you to manually set the amount of hard drive space it uses for Virtual Memory: WE HIGHLY RECOMMEND THAT YOU DO NOT DO THIS! To let Windows 95/98 manage the Virtual Memory, go to the Windows 95/98 start menu, select 'settings\control panel', then double-click 'system', click 'performance\file system\virtual memory' and then select 'Let Windows manage my virtual memory settings (recommended).' 3.5 Known System RAM Issues Certain systems contain video cards that use system memory as video memory. With these systems, it is possible that the Command & Conquer Tiberian Sun demo will not run properly if you have only 32MB of memory. Since the video card uses system memory, usually 4MB or 8MB, on 32MB machines there is not enough memory left to run the game. In order for the demo to run properly you will need to increase your system memory or use a video card with dedicated video RAM. Still having problems?  If none of the above information has helped and you are still unable to successfully run the Tiberian Sun demo, then you can send e-mail to tshelp@westwood.com to request technical support. All information included herein is © 1999, Electronic Arts