Phone Book service, a comprehensive phone book management system, is a component of Connection Point Services. Phone Book service provides a central location for adding, removing, and distributing access numbers for both public and private networks. The PBServer Monitor performance object monitors activity on the phone book server. (PBServer is an abbreviation of Phone Book Server.) A few of the counters, such as Error Hits, can be used to detect errors.
These counter objects do not show up in System Monitor until the service has been started. The service starts when a phone book is requested.
| Counter Name | Description | Counter Type |
|---|---|---|
| Delta Upgrade Hits | Shows the total number of updated (delta) phone book files that have been successfully downloaded to the Connection Manager client. | PERF_COUNTER_RAWCOUNT |
| Delta Upgrade Hits/sec | Shows the number of updated (delta) phone book files that are successfully downloaded per second. to the Connection Manager client. | PERF_COUNTER_COUNTER |
| Error Hits | Shows the total number of requests that could not be satisfied by the phone book service. This could be due to a problem with the client or due to corruption in the service database. For example, the client is looking for the wrong phone book or a database corruption caused a phone book to be missing from the database. To investigate the cause, review the Web Service log for Windows NT verbose logging. Connection Manager requests appear in the log as Get requests to the Pbserver.dll. Also check for the PB= value in the log; this will be name of phone book. Research this name; try to find the name in the database (Pbserver.mdb). It may be necessary to repost the phone book using administrative tools. | PERF_COUNTER_RAWCOUNT |
| Error Hits/sec | Shows the number of requests per second that could not be satisfied by the phone book service. | PERF_COUNTER_COUNTER |
| Full Upgrade Hits | Shows the total number of full phone book files that have been successfully downloaded. | PERF_COUNTER_RAWCOUNT |
| Full Upgrade Hits/sec | Shows the number of full phone book files that are successfully downloaded per second. | PERF_COUNTER_COUNTER |
| No Upgrade Hits | Shows the total number of requests for phone book files that did not require an update to the phone book file on the user's computer. | PERF_COUNTER_RAWCOUNT |
| No Upgrade Hits/sec | Shows the number of requests for phone book files per second that do not require an update to the phone book file on the user's computer. | PERF_COUNTER_COUNTER |
| Total Hits | Shows the total number of requests for phone book files since Web services were last started. If this value seems low in comparison with the amount of user traffic you would expect, this could indicate a problem. | PERF_COUNTER_RAWCOUNT |
| Total Hits/sec | Shows the number of requests per second for phone book files. This counter is useful for determining the load on the Phone Book service. | PERF_COUNTER_COUNTER |