Troubleshoot Mail Merge

I can't connect to a data source

• The file containing the data source that you're trying to connect might be open. To connect to a data source other than a Microsoft Publisher address list, make sure that the file is closed.
• Publisher might not be able to recognize the file format of the data source that you're trying to connect to.

I have blanks in my merged information

• There are records in your data source that were not filled in. Edit your data source and fill in the missing fields.

I can't view or print all the entries in my data source

You might have a filter applied to the data source in this publication.

1. On the Tools menu point to Mail Merge, and then click Filter or Sort.
2. Click the Filter tab.
3. Click Remove Filter.

I can't connect my publication to a Microsoft Word data source

• The Microsoft Word document that you're trying to open doesn't contain a table that Microsoft Publisher recognizes as a data source.

• You might not have selected  Microsoft Word address lists (*.doc) in the Files of type list.