Troubleshoot searching

It takes a long time to search for files

I know a file is on a drive or Web folder, but Office Search doesn't find it

The current search might specify the correct location of the file, but other criteria might exclude the file you're looking for. Try the following:

The wrong files appear after I do a search

The index might be out of date on the computer you are searching.

If your operating system is Windows 98 or Windows Millennium Edition

  1. In the Basic Search task pane, click Search options.

  2. In the Index Server Settings dialog box, click Advanced.

  3. Click Update Now.

If your operating system is Windows 2000

I can't search my mailbox

You might have a previous version of Microsoft Outlook.

I can't search for a specific file type

If you are searching for a Microsoft Office file, such as a Microsoft Word or Excel file, make sure that the Office file type you want is checked in the Results should be field of the Search task pane. To search for a file type not listed, click Anything.