When I save a file, it is saved with an additional file name extensionWhen I save a file, it is saved with an additional file name extension
When you save a file with an extension other than the default for that file type, your Microsoft Office program adds the default extension to the file name. For example, a file name for a Microsoft PowerPoint presentation might appear as Budget.abc.ppt. To save a file with an extension other than the default, enclose the entire file name in quotation marks — for example, "Budget.abc".
When I try to save changes to a file, I get a message saying the file is read-only
You can't make changes to a read-only file. To save changes, save the file with a new name by using the Save As command on the File menu. You can use the same name if you save the file in a new or different folder.
The file I saved contains two periods in the file name
In Microsoft Windows, file names can contain some punctuation characters, such as commas or periods. When you save a file with a name that ends with a period — for example, Sales. — Microsoft Office programs add another period and the default extension to the file name. For example, a Microsoft Word document saved as Sales. will appear as Sales..doc. When you save a file with its default extension, it isn't necessary to type a period following the file name. Office programs automatically add the period when they add the extension.
I entered my username and password but I still can't access a network drive
Make sure you enter the correct username and password and that the CAPS LOCK key is not on. If you still cannot access the network server, consult your network administrator.