Troubleshoot hyperlinks

A hyperlink goes to the wrong destination

This can be caused by one of following occurrences:

• The destination may have been  entered incorrectly   Make sure that the hyperlink destination is correct.
• The original destination may have moved to a different location   Use your Internet browser to navigate to the destination to ensure that it still exists.

A hyperlink does not work

This can be caused by one of the following occurrences:

• The destination might have moved or might not exist any more   Verify that the file exists. If the destination file is on the Internet, search for  it in your Web browser. If the file is on your hard disk or a network, search for it in Windows Explorer.   
• The text you believe is a hyperlink only looks like a hyperlink   Select the text and click Insert Hyperlink to make sure the text is a hyperlink.
• You may not have access to the destination   If the destination file is on the Internet, make sure you have a connection to the Internet. If the destination is on a network, contact your Network Administrator to ensure you have access to the destination file.