My Web page is displaying the wrong characters for a language

If a Web page is encoded for a different language, an Office application will try to determine the language. If the Office application displays the wrong characters for that language when you open the page in a browser, you can select the language that you think the page is encoded in. Some languages have more than one encoding, so try each encoding until you can read the text.

  1. On the Tools menu, click Options.
  2. Click the General tab, and then click Web Options.
  3. Click the Encoding tab.
  4. Under Reload the current document as, select the language you think the page is encoded in.