This setup sheet starts with the installation and configuration of The Bat! mail client. To allow users to connect it to the FTGateOffice mail server to send and retrieve mail.
Many of the options available in both FTGateOffice and The Bat! are covered in this sheet, e.g. the AUTH command and the Pop before SMTP option for increased security.
If you experience any problems with the TCP/IP set-up on the machine, there is a fault finding test sheet called Testing a client connection to FTGate in this Troubleshooting section of our web site.
After downloading and installing the file from the Internet, copy it to the machine you wish to install it on (this can also be installed across the LAN from a shared network drive). Double click on the file Thebat!.exe (to start the installation) and follow the on screen prompts...
Until the install is complete and you see this screen:
This shows the correct choice for most workstations. Click 'Next' to continue.
On the next screen select the options for shortcuts as required, change the 'Basic Mail Directory' if required (it is recommended to use the default paths for this installation and mail directories). Click 'Next' to continue.
Next you may see several screens requesting confirmation of the extensions to be associated with The Bat! Click Yes and No as required. If this is the only mail client you have on your machine click 'Yes' for all of them.
After the confirm screens you will see this screen, requesting you to decide whether or not you want The Bat! as your default mail client. Note: You will only see this screen if you have any other mail clients installed on the machine.
Here you will configure the user mailbox settings The Bat! will use to connect to FTGate for sending and retrieving mail.
Enter your name here, this will be your 'Display name' that is, the name the recipient will see in the 'From:' line of the message. Also define the 'Home directory' this can be a location of your choice, although you are advised to use the default. Click 'Next' to continue.
Next enter the full email address for this user. You can enter the Organization name if you wish. Click 'Next' to continue.
Next enter the name or IP address of the FTGate machine in both fields. Click 'Next' to continue.
Next enter the password for the users mailbox on FTGateOffice. The user name should be the mailbox name for this user. Note: Leave the 'APOP' and 'Leave mail on server' options unchecked at this stage. Click 'Next' to continue.
On this screen you select the connection method The Bat! will use to connect to the FTGateOffice server, this is correct use the LAN mode. Click 'Next' to continue.
Congratulations, The Bat! is now configured and can be used to send and retrieve mail. You can check other settings now if you wish, just change the option to 'Yes' and The Bat! will allow you to check the settings.
To use the SMTP AUTH you should select the 'Use specific settings' option in the Account | Properties | Transport | SMTP server/Authentication button properties area, define the settings as below:
The AUTH option must be enabled within the SMTP service settings. See the SMTP Service | Settings properties page for more information on the AUTH command. Enable 'POP before SMTP' on this page if required.