Gateway 2000
Technical Positions
Associate Program Manager
North Sioux City, SD
This position is responsible for developing and managing each facet of the Product Life Cycle (PLC) process
for the designated product line from conception through product end of life. Also is responsible for managing
all inputs and changes that occur within the PLC process to ensure they are integrated into a smooth product
transition. A Bachelor's Degree in Business, Management, or a related field, AND a minimum of four years of
progressively responsible related business management or program management experience is required; OR, an
equivalent combination of education and/or experience. Two years or more of new product introduction experience
is preferred. Prior management experience is also preferred.
How to Apply
Chief Engineer - Communications
North Sioux City, SD
The successful candidate will have 10-12 years of overall experience with at least 3 years of experience directly
related to computer data communications. A Bachelor of Science in Electrical Engineering, Computer Science or a
related field is required (MSEE/CS preferred). Familiarity with Data Communications standards, Modem Architectures
and emerging communication technologies such as ADSL and Cable modems is a must. A working knowledge of the x86 PC
Architecture and the Microsoft Windows software environment is also required. Detailed hands-on experience with PC
related design, Windows drivers, audio/video or analog electronics is also highly desirable. Key responsibilities
include developing specifications for new Gateway communication products and ensuring that all specifications are
met and that proper engineering practice is used in developing those products. While this is primarily an individual
contributor position, the job responsibilities include directing the technical activities in the communications team
and providing guidance and mentoring to the engineers and technicians on the team.
How to Apply
Chief Engineer - Desktops
North Sioux City, SD
This position must strive to guarantee that all Gateway 2000 products reach the planned quality and performance levels prior to
their release to production and our customers. The Chief Engineer has an impact on all aspects of research,
implementation, and communication of technology decisions for and is one of the top technical positions within
Gateway. A Master's degree in Electrical Engineering or Computer Science, AND twelve years of experience in
Electronics and Computer design, of which five years of experience in complex hardware architecture (i.e.,
multi-processor design, memory design, controller design, etc.) is required; OR, an equivalent combination of
education and/or experience. Several years experience in PC Motherboard design and qualification, including
compatibility and regulatory. Several years experience in design and development of CPU's and chipsets, especially
Intel products, including 386, 486, Pentium, Pentium Pro and Pentium II chipset, processor, and motherboard design.
An additional three years of experience working with standard committees such as VESA, DTMF, PCI SIG, etc., and some
experience with Project Management is also required.
How to Apply
Customer Accounting Representative
North Sioux City, SD
Responsible for processing customer orders or requests, collecting customer information,
entering or amending information, and verifying payment methods. Computes, posts, and
balances customer payments.
A High School diploma or GED, AND six months of experience in accounting or a related field;
OR, an equivalent combination of education and/or experience is required.
How to Apply
Customer Support Professionals
Kansas City, MO, North Sioux City, SD, and Sioux Falls,
SD
Customer Support Professionals provide basic hardware and software support to customers who call into the Customer
Support Call Centers. This is an entry level position in the Customer Support department in which employees acquire
the experience and knowledge necessary to advance to the Technical Support Professional position. A High School Diploma
or GED, AND a minimum of six months experience in a technical center or help desk environment with direct customer
contact, and prior experience building, troubleshooting, or upgrading computers is required; OR, an equivalent
combination of education and/or experience. Additional technical certification (CNE, MCP, A+, UNIX PRO, etc.) and an
Associate's degree in Computer Science or Electronics is preferred.
How to Apply
EMC Engineer/ SR EMC Engineer
North Sioux City, SD
The EMC Engineer supports the product design in all aspects of compliance, especially in terms of
Electromagnetic Compatibility. A Bachelor of Science degree in Electrical Engineering, or a related
field, AND strong work experience in EMC testing is required. Master's preferred. Candidates should
have experience analyzing and reviewing design to minimize EMI and background with regulations related
to the computer industry (EMC, Safety, Ergonomics). Experience with wireless device design and a
familiarity with ANSIc63.4 and EN55022, as well as European directives and their applications is also
required.
How to Apply
EMC Engineering Technician/SR EMC Engineering Technician
North Sioux City, SD
Primary responsibilities include performing test and measurement of computers and peripherals to demonstrate
compliance with FCC Part 15, EN55022, and IEC801-2, 3, 4 (or the equivalent) and failure diagnosis related
to emission or immunity testing. An Associate's degree in Electronics or a related field; AND a minimum of
one to four years in EMC testing; OR, an equivalent combination of education and/or experience is required.
How to Apply
EMC Site Coordinator
North Sioux City, SD
The EMC Site Coordinator supervises a group of 4 - 8 EMC test technicians, providing support, process
documentation, and internal training. Requirements include an Associate's degree in Electronics, AND
3 years of experience in EMC testing. Bachelor's preferred. Candidates should also have experience
in supervision and in EMC lab setup/construction.
How to Apply
Engineering Manager
North Sioux City, SD
Responsibilities include managing engineering project leaders and technicians in the following tasks: technology
investigation, product definition (working with marketing and the supplier), managing product design (through virtual
engineering), conducting design reviews, creating complete test plans, achieving product readiness goals and
bringing products to market, working with sustaining engineering to resolve issues after production begins.
Mentoring engineering resources in the same tasks. Assisting in the career development of the engineering resources
on the team.Experience required includes several years of experience in PC motherboard design and qualification,
including product definition, design reviews, and test plans (compatibility, reliability, and regulatory).
Prefer PC design experience, but closely related fields, such as industrial computers, may be considered.
Supervisory/leadership experience for other technicians and/or engineers engaged in the design and product
introduction of PC motherboards. Several years of experience in the design/development of CPU/chipsets, especially
Intel's products. Specific CPU/chipset technologies include 386, 486, Pentium, Pentium Pro, and Pentium II chipset,
processor, and motherboard design. Prefer Intel-based products, but will consider Motorola 68000, Power PC, DEC
Alpha, or MIPS-based designs.
How to Apply
Network Systems Engineer
Hampton, VA
Responsible for the planning, development, implementation, maintenance, and troubleshooting of all systems
(i.e. multiple operating systems, software, hardware, networks, etc.) that are connected to, or interface with,
Gateway 2000's physical network. Train appropriate personnel in the processes and administration of new information
services. A Bachelor's degree in Computer Science, Electronic Engineering, or a related field, AND a minimum of four
years of network experience with multiple operating systems (i.e. Novell, UNIX, etc.) is required; OR, an equivalent
combination of education and/or experience. Certification as a Certified Network Engineer (CNE) is preferred.
How to Apply
Product Team Leader, Communications
North Sioux City, SD
As our Communication Product Team Leader, you will be responsible for a multi-disciplinary team of 10-12 professionals
that formulates global product strategy, develops product requirements and specifications, manages development programs,
ensures product quality, and manages and supports the entire product life cycle. The team is responsible for a variety
of PC communication products including fax/modems, ISDN adapters, DBS modems, cable modems, and selected wireless technologies.
Team leadership requires a balance of technology, product marketing, communication, and management experience. Experience
in communications products, especially PC based modems and other PC communication technologies, is required. The team
leader position also requires a degree in engineering, marketing, or other relevant field.
How to Apply
Program Manager
North Sioux City, SD
Develop and manage each facet of the Product Life Cycle (PLC) process for the designated product line from concept
through product end of life. Responsible for managing all inputs and changes that occur within the PLC process are
integrated into a smooth product transition. Responsible for the successful communication of program activities to
product / project teams, stakeholders and top management. A Bachelor's Degree in Business, Management, or a related
field, AND a minimum of eight years of progressively responsible related business management or program management
experience is required; OR, an equivalent combination of education and/or experience. Five years of new product
introduction experience is preferred. Prior management experience is also preferred.
How to Apply
Programmer Analyst
Hampton, VA
Responsible for developing project estimates and plans, detailed specifications,
well-tested software, and program / system documentation for both new information systems and
modifications to existing information systems. A Bachelor's degree in Computer Science, or a related
field, AND a minimum of four years of directly related work experience is required; OR, an equivalent
combination of education and/or experience.
How to Apply
Senior Engineer / EMC Engineert
North Sioux City, SD
The Senior Engineer position is the primary leadership development level position to guarantee
that all Gateway 2000 products reach the planned quality and performance levels prior to
release of the products to production and our customers. This is accomplished through
involvement in research, development, testing, and support. A Bachelor of Science degree in
Electrical or Mechanical Engineering, or a related field, AND six years of direct work
experience with PCs or in a related field is required; OR, an equivalent combination of
education and/or experience.
Required skills: BSEE or MSEE with strong experience in EMI Design considerations, skill to
analyze analog design, experience with EMC Testing, wireless technology, and PC
Industry/Consumer electronics. Familiar with analog simulation tools, EMC standards for ITE.
How to Apply
Senior Engineer / Reliability
North Sioux City, SD
The Senior Engineer position is the primary leadership development level position to guarantee
that all Gateway 2000 products reach the planned quality and performance levels prior to
release of the products to production and our customers. This is accomplished through
involvement in research, development, testing, and support. A Bachelor of Science degree in
Electrical or Mechanical Engineering, or a related field, AND six years of direct work
experience with PCs or in a related field is required; OR, an equivalent combination of
education and/or experience.
Required skills: Needs to have 5 to 8 years of Reliability experience. Knowledge of Taguchi
and Weibull Analysis Techniques. Prior experience with HALT and/or HASS a plus.
How to Apply
Senior Engineer, Mobiles; Convergence Systems
North Sioux City, SD
These Senior Engineer positions are the primary leadership development level positions
to guarantee that all Gateway 2000 products reach the planned quality and
performance levels prior to release of the products to production and our
customers. This is accomplished through involvement in research, development,
testing, and support. A Bachelor of Science degree in Electrical or Mechanical
Engineering, or a related field, AND six years of direct work experience with PCs
or in a related field is required; OR, an equivalent combination of education
and/or experience.
How to Apply
Senior Human Factors Engineers
North Sioux City, SD
Positions include design and evaluation of both hardware and software and require a
close working relationship with marketing, product development, and documentation
development. Extensive experience in several of the following is desired: HCI,
usability evaluation, product design, HF guidelines development, documentation
design and development, hardware human factors, software prototyping, and software
user interface design. Creative, flexible individuals with a background in
computers or consumer electronics are preferred. An M.S. or Ph.D. in human factors,
psychology, computer science, or industrial engineering is desired.
How to Apply
Senior Information Developers
North Sioux City, SD
Several positions are available for experienced information developers to create end-user
information for the various Gateway products. We are looking for candidates with broad skills
in online and print documentation to join our information development team. Knowledge of HTML,
Robohelp, and FrameMaker is advantageous. Also, experience preparing documentation for global
markets is helpful. Positions require a bachelors degree, with masters preferred.
How to Apply
Senior Manager, Human Interface / Customer Experience - Mobile Products
North Sioux City, SD
This position entails managing the development of all the "externals" (industrial design, packaging, documentation, and user interface software) for Gateway mobile products. Responsibilities include usability testing, documentation development, competitive evaluation, product research and design, software design, and managing vendor relationships. A broad interdisciplinary understanding of user interface development is a necessary prerequisite to success. The position requires the ability to balance strategic thinking with timely implementation. Substantial experience in human factors / usability is required, as is an understanding of the documentation development process. A proven track record managing high energy teams with diverse backgrounds in a dynamic environment is helpful. In addition, excellent interpersonal skills and the ability to effectively influence / lead people at all levels required. Five or more years of previous management experience is required. A Ph.D. is preferred.
How to Apply
Senior Manager, Product Marketing
North Sioux City, SD
This position is responsible for the development and implementation of Gateway
2000's marketing plans for assigned product platform. Responsible for the
representation of Marketing with respect to specific programs, projects, and
products. Responsible for supervising, coaching, disciplining, training,
promoting, and growth and the timely review of assigned staff. A Bachelor's
degree in Business, Marketing, or a related field, AND a minimum of ten years of
progressively responsible Sales, Engineering, or Marketing experience is required;
OR, an equivalent combination of education and/or experience. A thorough
understanding of the product life cycle process and prior experience in writing
marketing plans that include forecasting, pricing and margin calculations are
preferred.
How to Apply
Senior Product Manager
North Sioux City, SD
Responsible for leading a cross-functional product team through each facet of the
Product Life cycle (PLC) Process in the development and management of a designated
product category. This includes product definition, requirements, planning, and
implementation of successive generations of products. A Bachelor's degree in
Business, Marketing, Hard Science or a related field, AND a minimum of ten years
experience in Engineering, Marketing, Program Management, Purchasing or Customer
Experience; OR, an MBA degree, AND a minimum of five years experience in
Engineering, Marketing, Program Management or Customer Experience.
How to Apply
Senior Supplier Quality Engineer
North Sioux City, SD
This position is responsible for working with Engineering, Purchasing, and the suppliers to provide quality
parts to Gateway 2000 along with providing on the job training to Supplier Quality Engineers and Technicians.
Develops new methods of reducing costs for Gateway 2000 in the IQA area. Supports Material Review Board within
Gateway 2000. A Bachelor's degree in Engineering or Business or related field, AND a minimum of five years of
experience in Quality Assurance Engineering or Supplier Quality Engineering in a manufacturing environment is required;
OR, an equivalent combination of education and/or experience.
How to Apply
Senior Testing Engineer
North Sioux City, SD
The Senior Testing Engineer position is a primary leadership/development-level position to guarantee that all
Gateway 2000 products reach the planned quality and performance levels prior to release of the products to
production and our customers. This is accomplished through involvement in research, development, testing,
and support. A Bachelor of Science degree in Electrical or Mechanical Engineering, or a related field, AND six
years of direct work experience with PCs or in a related field is required; OR, an equivalent combination of
education and/or experience. Additionally, the ideal candidate will possess a minimum of 4 years of experience
in the test environment, testing electronic modules or computer systems, and a good understanding of Intel-based
PC architecture. Some hands-on experience with hardware is preferred. Other qualifications include: competency
with Microsoft Word, Excel, and Project; solid experimental design/execution experience; and statistical
methodologies experience.
How to Apply
Software Engineer
North Sioux City, SD
Create program specifications using Object Oriented Analysis and Design methods for a client/server architecture.
Development of Windows based applications on the client using the designated programming language (i.e. C++, C, etc.).
Develop middleware applications for accessing and maintaining a RDMS (Relational Database Management System) under
various operating systems (i.e. Unix, Novell, OS/2, Windows NT, MS/DOS, etc.). Those individuals assigned to databases
will be responsible for the design, maintenance, and control of Gateway's enterprise databases. A Bachelor's degree in
Computer Science or a related field, AND a minimum of four years of directly related work experience as a Software
Engineer or a Programmer Analyst; OR, an equivalent combination of education and/or experience required. Database
positions require relevant experience in programming, system analysis, design, and relational database.
How to Apply
Technical Support Professionals
Kansas City, MO, North Sioux City, SD, and Sioux Falls, SD
Technical Support Professionals provide hardware and software
support to customers who call into the Customer Support Call Centers.
Customer Support Professionals who have acquired the necessary skills and
experience are intended to advance to this position.
A High School Diploma or GED, AND a minimum of one year experience in a
technical center or help desk environment, six months of which must be
direct customer technical support is required OR, an equivalent combination
of education and/or experience. Must pass and maintain TST certification
requirements as defined by the Customer Support department. Additional
technical certification (CNE, MCP, A+, UNIX PRO, etc.) and an Associate's
degree in Computer Science or Electronics is preferred.
How to Apply
