No One Lives Forever 2 - A Spy In H.A.R.M.'s Way English (Official North America) Demo Readme File September 15, 2002 TABLE OF CONTENTS I. INTRODUCTION II. SYSTEM REQUIREMENTS III. INSTALLATION INSTRUCTIONS IV. DEFAULT KEY CONFIGURATION V. NOTES ON COMPATIBILITY VI. KNOWN ISSUES VII. PERFORMANCE VIII. NOLF 2 SITES IX. CONTACTING SIERRA I. INTRODUCTION ========================= The villains of H.A.R.M are back with only one obstacle to thwart their quest for global domination: Cate Archer, the daring super spy who foiled their last nefarious plot. They've summoned the world's deadliest assassins to take her out of the spy trade once and for all. Meanwhile, the United States has uncovered a top secret Soviet project that could bring about World War III. Can Cate avert a nuclear holocaust and simultaneously keep herself out of H.A.R.M.'s Way? II. SYSTEM REQUIREMENTS ========================= In order to install and play No One Lives Forever 2: A Spy In H.A.R.M.s Way, your system must meet or exceed the following minimum system requirements: 500 MHz Pentium® III or equivalent US version of Windows® 98 / 98SE / ME / 2000 (with latest service pack)/ XP 128 MB RAM (256MB for Windows XP) 32MB Direct3D compatible video card with HARDWARE T&L, 32-bit color support, and DirectX 8.1 compatible driver DirectSound® compatible 16-bit sound card with DirectX 8.1 compatible driver Windows® compatible keyboard and Mouse DirectX® 8.1 (not included) or higher 275MB free Hard Drive Space for installation + additional hard drive space for a Windows swap file and saved game files. 100% Windows compatible computer system (including compatible 32-bit drivers for CD-ROM, video card, sound card and input devices) In order to play the game at the recommended resolution, detail and performance levels, your computer should meet or exceed the following specifications: 1 GHz Pentium® III or equivalent US version of Windows® 98 / 98SE / ME / 2000 (with latest service pack)/ XP 256MB RAM 64MB Direct3D compatible video card with HARDWARE T&L, 32-bit color support, and DirectX 8.1 compatible driver DirectSound® compatible 16-bit sound card with DirectX 8.1 compatible driver that supports EAX 2.0 Windows® compatible keyboard and Mouse DirectX® 8.1 (not included) or higher 275MB free Hard Drive Space for installation + additional hard drive space for a Windows swap file and saved game files. 100% Windows compatible computer system (including compatible 32-bit drivers for CD-ROM, video card, sound card and input devices) III. INSTALLATION INSTRUCTIONS ================================= NOTE: Before playing, you must install DirectX version 8.1 or higher. You can download DirectX from Microsoft's website at http://www.microsoft.com/directx. Once DirectX 8.1 is installed, double click the Nolf2Demo.exe icon in the folder where you extracted the installation files. Within a few seconds, the launch window should appear. Once the launcher appears on the screen, you’ll be presented with the following options: Install: This option will launch the InstallShield setup utility. Setup consists of a series of screens, each containing choices that you must make regarding your installation preferences. Follow the on-screen instructions to complete installation. Once installation is complete, this option will be replaced by the "Play" option. Display: This option only becomes available once installation is complete and will allow you to choose from a list of available display resolutions prior to running the game. Note that this will also occur automatically the first time the game is launched. Options: This section contains options that can be used to turn various game features on and off and is only made available after installation is completed. These options should only be used if you encounter problems when running the game and should not be changed if everything is functioning normally. Uninstall: This option becomes available only after the game has been installed. It allows you to easily remove the game files from your hard drive. Please note that certain installation files may become shared by other programs, so you may be prompted for confirmation before some of these files are removed. Also, your saved game folders will remain in case you want to reinstall at a later date. Quit: Closes the Launcher application. Play: Once installation is complete, the Install option will no longer appear, and the Play option will appear instead. Click on this to launch the game. The first time you launch, you will be prompted to choose a performance setting that fits your particular system configuration. Read the descriptions of each setting and choose the one that is the closest match for your hardware. Please note that choosing a setting higher than your system can support will likely result in unsatisfactory performance. IV. DEFAULT KEY CONFIGURATION ================================== Unmappable Controls: Menu Quicksave Screenshot Quickload Movement Controls: Forward W Backward s Step Left A Step Right D Turn Left Left Arrow Turn Right Right Arrow Sidestep (strafe) Left Alt Sneak Left Shift Jump Spacebar Crouch C Turn Around Backspace Lean Left Q Lean Right E Toggle Sneak Caps Lock Toggle Crouch Left Ctrl Interaction: Fire Left Mouse Button Action Enter, Right Mouse Button Reload R Change Ammo F Next Weapon [, Mouse Wheel Up Previous Weapon ], Mouse Wheel Down Holster Weapon H Last Weapon X Move Body G Keychain Light L View: Look Up Up Arrow Look Down Down Arrow Center View End Zoom Z Status: Equipment M Inventory N Intelligence I Player Status P Mission Status Tab Compass ‘ Radio V Talk T V. NOTES ON COMPATIBILITY ========================= FUNCTIONALITY No One Lives Forever 2: A Spy In H.A.R.M.s Way is designed to function with Windows 98/98SE/ME/2000/XP-compatible graphics and sound cards. Drivers for these devices are provided by Windows itself or the respective card manufacturers and may occasionally result in compatibility problems beyond our control. No One Lives Forever 2: A Spy In H.A.R.M.s Way does not support the Windows® 95 operating system since the application requires proper installation and functionality of DirectX 8.1 or higher. Microsoft does not provide or support DirectX 8.1 for Windows 95. If you experience any problems, it is always recommended that you obtain the latest drivers for your hardware. Driver updates resolve the overwhelming majority of compatibility issues. Most hardware vendors make their drivers available on their web site. If you are unsure of a web site URL for a particular hardware vendor, you may want to try accessing one of the popular Windows software update sites such as http://www.windrivers.com. Additionally, a brief list of the chipset and board manufacturer web sites appears below for your reference. SUPPORTED VIDEO CARD CHIPSETS WITH LATEST DRIVER VERSION INFO: NVIDIA NVIDIA Detonator Drivers (WIN 2000/XP): v40.41 NVIDIA Detonator Drivers (WIN 98/98SE/ME) v30.82 GeForce 256 Series GeForce 2 Series GeForce 3 Series GeForce 4 Series ATI ATI Radeon Catalyst Drivers (Win XP): v6.13.10.6166 ATI Radeon Catalyst Drivers (Win 2000) v5.13.01.6166 ATI Radeon Catalyst Drivers (Win98/ME) v4.13.01.9062 ATI Radeon 7200 ATI Radeon 7500 ATI Radeon 8500 ATI Radeon 9000 (9000 Pro) ATI Radeon 9700 (9700 Pro) MATROX Matrox Parhelia Drivers (Win2000/XP): v1.01.00.080 Parhelia 512 WEB LINKS ATI: http://www.ati.com/support/driver.html Creative: http://www.americas.creative.com/support/welcome.asp?RD=download Matrox: http://www.matrox.com/mga/support/drivers/latest/home.cfm NVIDIA: http://www.nvidia.com Turtle beach: http://www.turtlebeach.com/site/kb_ftp/585ftp.asp VI. KNOWN ISSUES ========================= Global: Make sure that all applications that are running in the background such as Virus scanners, Desktop Utilities (menus/toolbars), Media Players, and chat programs are disabled before running No One Lives Forever 2. Task-switching with ALT-TAB or the Windows Key back to the desktop while running the game is not recommended. WINDOWS® 2000/XP: Windows XP users must have access to the Computer Administrator's account in order to install and play No One Lives Forever 2. Windows 2000 users please download the latest service pack (Service Pack 3) before you play No One Lives Forever 2. Striking the Shift key five times may cause the 'Stick Key' feature to become enabled in Windows 2000. If this happens, the feature will task switch to a desktop dialogue box with options related to this feature, including one to disable it entirely. WINDOWS® 98/ME: If you're experiencing the game not restarting just after exiting the game, initiate the Windows Update program that's usually located on top of the Start Programs Menu. Make sure that you have all the Critical and Recommended Updates to resolve this issue. GRAPHICS: ATI RADEON SERIES: Mouse cursor flickers on screen during game after changing in-game resolution. Make sure that the latest Radeon Catalyst drivers are installed. Also going back into the menus and then back into the game will also correct this issue. Detail textures currently appear washed out and dull on all Radeon cards. A future update from ATI should correct this. In the meantime, it is recommended that you turn Detail Textures OFF in the Display options menu under Performance. ATI RADEON 7200: Textures on very thin polies (such as power lines) may appear to be broken into small pieces. ATI RADEON 8500: When the hardware cursor option is enabled, the mouse cursor may appear black and white or appear corrupted. Also, the position of the cursor may be slightly off after changing performance options. Try disabling the hardware cursor from the "Options" Launcher to correct this issue. Some detail brushes such as intelligence items may disappear when viewed from a distance. ATI RADEON 9OOO SERIES: During cinematics, semi translucent bars may appear at the top and bottom of the screen. Please make sure that the Texture Quality option under the ATI Direct 3d settings which can be found under Display Settings is set to highest. MATROX PARHELIA 512: Some very early versions of this card may exhibit missing textures on some surfaces when weapons are fired or the keychain flashlight is used. During certain cinematics, shadows on the faces and necks of models will appear to be very jaggy. NVIDIA GEFORCE CHIPSETS: Running the game with outdated drivers may result in crashes during gameplay. It is highly recommended that you first update to the latest detonator drivers available before playing. Refer to Section V. for more information on the latest drivers available. UNSUPPORTED VIDEO CARDS: Any video card that's not equipped with Hardware T&L (Transform and Lighting) will suffer either poor performance or complete malfunction. Even though the Matrox Millennium G550 and S3 Savage Chipsets are known to have T&L support, these cards only support this feature through their "Software" and do not meet the minimum requirement of support through "Hardware." Please review Section V. for the supported Video Card Chipsets list. SOUND: GLOBAL: Nimo Codec Pack: Since No One Lives Forever uses an MP3 codec for sound, the Nimo codec pack may cause speech and sound to drop out completely. Please uninstall this codec first, then re-install No One Lives Forever 2 in order to correct this problem. Subtitles will not appear in the game if you do not have a soundcard, if your soundcard is not detected, or if you have disabled sound in the advanced options. WINDOWS 98: There have been some reports of static during hitches in game performance on various sound cards. We're still looking into this. SOUND BLASTER LIVE! SERIES: If you’re experiencing missing sound effects and speech, it's due to the outdated driver series (v.4.xx). It's highly recommended that you update to the latest series of drivers (v.5.xx) to correct this issue. To verify the driver version, click on the "Run" option in Windows and type in the following "dxdiag" (without the quotes) and press enter. This will initiate the DirectX Diagnostic Tool Menu. Within the menu select the "Sound" tab and on the right hand side is the drivers column. This column will provide the sound driver info as to what version is currently installed within the O.S. These latest SBLive! drivers will be included in the retail version of NOLF 2. For Win 2000 users try going into the options menu, select sound, and toggle the sound effects quality option, this may correct the sound issue. SOUND BLASTER PCI 128 If you’re experiencing speech and audio dropout, please try the following: Initiate the NOLF2 Launcher, click on options, click on the "Disable Sound Filters" option. Also check on the Creative website and obtain the latest driver. SOUND BLASTER AUDIGY: Weapon fire and AI voices may stop playing during heavy firefights. An updated driver for the Audigy will fix this issue. Also, EAX sound filtering effects on some weapon sounds may not reset correctly after climbing out of water or other areas. HERCULES GAME THEATER XP: The volume of certain sound effects may seem unnecessarily loud. A future driver from Hercules may correct this issue. DIAMOND MONSTER SOUND I&II: Music throughout the game may be muffled when using these cards. Currently the manufacturer does not supply DirectX 8.1 audio drivers. NVIDIA NFORCE AUDIO: All aspects of game audio suffer from high-pitched static and popping noises. An updated driver (V1.13) should correct this problem and can be found on NVIDIA's website. (www.nvidia.com) TURTLE BEACH SANTA CRUZ: If sounds seem missing or the volume of certain sounds changes erratically throughout the game, please install the latest driver (currently v.4161) from the manufacturer's web site. This should correct the problem. AUREAL VORTEX I&II: The last available drivers for these cards with Vortex chipsets are not fully Direct 8.1 compatible. Therefore, these cards cannot be supported in NOLF 2. Users of these cards may experience muffled background music, and missing or muffled sound and dialogue. PERIPHERALS: LOGITECH MICE: When the scroll wheel is set to a special function in Mouseware, activating the scroll wheel during gameplay may have undesired results. Setting the scroll wheel's function to "Middle Mouse Button" in Mouseware should resolve the issue. ADVANCED OPTIONS If you're encountering problems running the game, you can try tweaking some advanced settings in the "Options" window on the game launcher (double-click NOLF2.exe and click the "OPTIONS" button). Please note that this is for advanced users only, since tweaking these settings could very well create other problems in the game. DISABLE SOUND If this box is checked, there will be no sound effects or subtitles in the game. Dialogue and lip-synching will also not play correctly. Music will still play. If you are experiencing problems running the game and suspect your sound card may be the cause, you might check this box and see if the problem goes away. If it does then the problem may be due to a problem with your sound hardware or drivers. DISABLE MUSIC If this box is checked, there will be no dynamic DirectMusic in the game. Please use this option for troubleshooting purposes only. DISABLE MOVIES If this box is checked, the intro logo movies will not be shown. Use this if your system is having trouble playing these movies. DISABLE HARDWARE SOUND If this box is checked, this will disable DirectSound 3D sound support and could cause performance issues. DISABLE ANIMATED LOAD SCREENS If this box is checked, this will disable the animated loading screen. DISABLE TRIPLE BUFFERING If this box is checked, video output will not be triple buffered. May help performance on certain video cards. DISABLE JOYSTICKS Disables input from joysticks and gamepads. Certain joysticks and gamepads may interfere with normal mouse or keyboard control in the game. If you suspect this is occurring, checking this box before running the game may resolve the problem. DISABLE HARDWARE CURSOR If the mouse pointer is missing, flickering or otherwise distorted in the game menus, checking this box may fix the problem. DISABLE SOUND FILTERS If this box is checked, sound filtering effects (reverb) will be disabled. Only cards with EAX 2.0 support will benefit from this feature. If you experience problems such as static when firing a weapon underwater, you may need to play with sound filtering disabled. VII. PERFORMANCE =================================== DETAIL SETTINGS When launching the game for the first time, be sure to choose the detail setting that best fits your system configuration. After the initial launch, You can change this setting at any time through the performance options menu. UPGRADING If you are unsatisfied with the level of detail that your system can handle, then you may wish to consider upgrading. Nolf2's performance is most affected by your video card, followed closely by the amount of installed memory in your machine. A high end video card will usually result in considerable framerate improvements, while installing more RAM will result in shorter load times and less hitching during gameplay. ASSET PRECACHING If you are using a system with 128MB of RAM, please note that enabling asset precaching will result in significantly longer load times. Unfortunately, leaving this option disabled will result in more hitching during gameplay. Note that this option defaults to OFF in the low detail setting. VIII. NOLF 2 SITES =================================== WEBSITE LINKS For more information on No One Lives Forever and additional options for technical support, and the latest updates please visit the following web sites: The Official Site http://nolf2.sierra.com FOX Interactive http://www.foxinteractive.com Sierra Entertainment http://www.sierra.com Monolith Productions http://www.lith.com Community Fan Site http://www.nolfgirl.com IX. CONTACTING SIERRA ==================================== A) Customer Service, Support, and Sales B) Technical Support C) End User License Agreement D) Legal Information A) Customer Service, Support, and Sales ---------------------------------- United States U.S.A. Sales Phone: (800) 757-7707 Hours: 24 hours a day, 7 days a week International Sales: (425) 746-5771 Hours: Monday-Friday 8 AM to 4 PM PST FAX: (916) 939-1010 Sierra Direct P O Box 629001 El Dorado Hills, CA 95762-9972 Email: customer.support@sierra.com http://www.sierra.com United Kingdom Vivendi Universal Interactive Publishing UK Ltd. Main: (0118) 920-9111 Monday-Friday, 9:00 a.m. - 5:00 p.m. Fax: (0118) 987-5603 Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK. Add "ATTN.: Returns." 2 Beacontree Plaza, Gillette Way, Reading, Berkshire RG2 0BS United Kingdom France Vivendi Universal Interactive Publishing France 32, Av de l'Europe Bât Energy 1 (2e étage) 78 140 VELIZY-Villacoubaly France Téléphone: 01-30-67-90-50 Lundi au Jeudi de 10h à 19h Vendredi de 10h à 18h Fax: 01-30-67-90-65 Germany Vivendi Universal Interactive Publishing Deutschland Gmbh. 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For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or cd. Payment should be made at the time of your request. Sorry, no credit cards. * Returns to this address valid in North America only. B) TECHNICAL SUPPORT ------------------------- North America Sierra Entertainment, Inc. offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (310) 649 8033, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site. Sierra Entertainment, Inc. Technical Support 4247 South Minnewawa Avenue Fresno, CA 93725 Main: (310) 649 8033 Monday-Friday 8:00 a.m. - 5:00 p.m. PST Fax: (310) 258-0755 http://www.sierra.com support@sierra.com United Kingdom Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions or contact us via our Internet or CompuServe sites. 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This License Agreement shall be deemed to have been made and executed in the State of California and any dispute arising hereunder shall be resolved in accordance with the law of California, without giving effect to its conflict of laws principles. You agree that any claim asserted in any legal proceeding by one of the parties against the other shall be commenced and maintained in any state or federal court located in the State of California, County of Los Angeles. This License Agreement may be amended, altered or modified only by an instrument in writing, specifying such amendment, alteration or modification, executed by all parties. In the event that any provision of this License Agreement shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be enforced to the maximum extent permissible and the remaining portions of this License Agreement shall remain in full force and effect. This License Agreement constitutes and contains the entire agreement between the parties with respect to the subject matter hereof and supersedes any prior oral or written agreements. I hereby acknowledge that I have read and understand the foregoing License Agreement and agree that the action of installing the Program is an acknowledgment of my agreement to be bound by the terms and conditions of the License Agreement contained herein. I also acknowledge and agree that this License Agreement is the complete and exclusive statement of the agreement between the Parties and I and that the License Agreement supersedes any prior or contemporaneous agreement, either oral or written, and any other communications between the Parties and myself. LGL\241480 v1 MCO 08-16-02 ------------------------------------------------------------------------------- © 2002 Monolith Productions, Inc. All rights reserved. © 2002 Twentieth Century Fox Film Corporation. No One Lives Forever is a trademark of Twentieth Century Fox Film Corporation. All rights reserved. Cate Archer and A Spy in H.A.R.M.'s Way are trademarks of Monolith Productions, Inc. This product contains the LithTech(TM) Jupiter System licensed from LithTech, Inc. LithTech Jupiter System © 1997-2002 LithTech, Inc. All Rights Reserved. Sierra is a trademark of Sierra On-Line, Inc. Copyright (2002 Sierra On-Line, Inc.) Windows® is a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The ratings icon is a trademark of the Interactive Digital Software Association. NVIDIA, the NVIDIA logo, NVIDIA The Way It's Meant to be Played and other NVIDIA Marks are trademarks of NVIDIA corporation in the United States and other countries. Uses Bink Video Technology Copyright (c) 1994-2002 by RAD Game Tools, Inc. Thank you for playing the Demo of No One Lives Forever 2: A Spy in H.A.R.M.'s Way!