-------------------------------------------------------------------- Windows 95 Display Drivers and HawkEye 2.5 (TM) Display Utility for Windows 95 for the Number Nine Revolution (TM) 3D Version 01.061.142W -------------------------------------------------------------------- This file contains the latest information about the Revolution 3D HawkEye for Windows 95 Installation disk. The entire contents of this file should be read because information contained here may not appear in other printed documentation or in on-line Help. This installation disk includes Revolution 3D display drivers for Windows 95, as well as HawkEye 2.5. HawkEye is Number Nine's display control utility, providing Resolution and Refresh Rate controls, Virtual Resolutions, Hardware Zoom, and many other features. -------------------------------------------------------------------- CONTENTS -------------------------------------------------------------------- INSTALLING REVOLUTION 3D HAWKEYE FOR WINDOWS 95 SUPPORTED 2D AND 3D RESOLUTIONS HAWKEYE FOR WINDOWS 95 OPTIONS PAGE RESOLVING ISSUES WITH YOUR NUMBER NINE BOARD SOFTWARE UPGRADES USING THE NUMBER NINE BULLETIN BOARD SERVICE (BBS) WORLD GROUP MANAGER (WGM) INTERNET TROUBLESHOOTING COMMON REVOLUTION 3D INSTALLATION PROBLEMS COMMON PROBLEMS WITH VIDEO QUALITY COMMON PROBLEMS WITH HAWKEYE FOR WINDOWS 95 COMMON PROBLEMS WITH WINDOWS 95 APPLICATIONS COMMON PROBLEMS WITH DIRECTDRAW (tm) AND DIRECT3D (tm) (DirectX) RECOMMENDED DISPLAY SETTINGS FOR DIRECT3D GAMES OTHER PROBLEMS REMOVING REVOLUTION 3D HAWKEYE FOR WINDOWS 95 DRIVER AND UTILITIES PRODUCT REGISTRATION CONTACTING NUMBER NINE VISUAL TECHNOLOGY CORPORATION -------------------------------------------------------------------- INSTALLING THE REVOLUTION 3D HAWKEYE UTILITY AND WINDOWS 95 DRIVER -------------------------------------------------------------------- PRELIMINARY: If you have downloaded the driver from our BBS, World Wide Web home page, or FTP site: Do NOT store these files in a DIRECTORY called C:\NUMBER9 as that will create a conflict with the Rev3D configuration FILE of the same name and location!!! If you experience problems with this release, and wish to revert to an earlier driver, you MUST: - Uninstall HawkEye. You can remove your current HawkEye release with either the HawkEye 95 Uninstall icon on Start -> Programs -> HawkEye 95 or through Add/Remove programs on the Windows 95 control panel. - If you are reverting to the driver on the 9.7 CD, you must run Setup from the Win95 directory on the CD, not the root directory. INSTALLING THE REVOLUTION 3D HAWKEYE UTILITY: Installing the Revolution 3D software is a one step procedure. Simply run the HawkEye 95 Setup program to install both the Windows 95 drivers and the HawkEye 95 utility. STEP 1: SETUP.EXE will perform the HawkEye for Windows 95 installation for you. Specify the path to the new driver using one of the examples below: Example 1: From diskette: - Start Windows 95 - Insert the HawkEye for Windows 95 Diskette into your floppy drive. - Click on the Windows 95 'Start' button. - Select Run... - Type A:\SETUP (if A: is your floppy drive) - Press Enter Example 2: From your CD-ROM, hard drive, or network drive: - Start Windows 95 - Click on the Windows 95 'Start' button. - Select Run... - If you are installing from a Revolution 3D CD-ROM, the SETUP program is located in the WIN95 directory. - Type D:\WIN95\SETUP (if D: is your CD-ROM) - If you are installing from your local hard drive or a network drive, type the full path to the directory where you copied the Revolution 3D HawkEye for Windows 95 driver files. - Run 'SETUP.EXE' Example 3: If you're not sure exactly where the drivers are: - Start Windows 95 - Click on the Windows 95 'Start' button. - Select Run... - Choose the "Browse..." button to find them. - Run Revolution 3D 'SETUP.EXE' When prompted, you must restart Windows 95 to complete the installation of your new HawkEye for Windows 95 features. The latest version of DirectX should be installed to ensure proper operation of Windows 95 games, multimedia, and graphics applications with the Revolution 3D. There is a DirectX directory on the Revolution 3D CD-ROM, which contains the files to install the latest version of DirectDraw and Direct3D on your system. DirectX can either be installed by running the setup file directly from the DirectX directory on the Revolution 3D CD-ROM, or through the InstallShield utility that is launched when the Revolution 3D driver is initially installed. -------------------------------------------------------------------- SUPPORTED 2D AND 3D RESOLUTIONS -------------------------------------------------------------------- Revolution 3D WRAM Windows 95 Desktop - Supported Resolutions Bit depth Monitor Res. Max. Refresh Rate 8, 16, 32 640 x 480 150 Hz 8, 16, 32 800 x 600 150 Hz 8, 16, 32 1024 x 768 142 Hz 8, 16, 32 1152 x 864 126 Hz (112 Hz @ 32 BPP) 8, 16, 32 1280 x 1024 107 Hz (86 Hz @ 32 BPP) 8, 16, 32 1600 x 1200 81 Hz (60 Hz @ 32BPP) NOTE: 1280x1024 and 1600x1200-32bpp modes require at least 8MB of WRAM. Revolution 3D SGRAM Windows 95 Desktop - Supported Resolutions Bit depth Monitor Res. Max. Refresh Rate 8, 16, 32 640 x 480 150 Hz 8, 16, 32 800 x 600 150 Hz 8, 16, 32 1024 x 768 142 Hz (90 Hz @ 32 BPP) 8, 16, 32 1152 x 864 126 Hz (74 Hz @ 32 BPP) 8, 16 1280 x 1024 107 Hz 8, 16 1600 x 1200 81 Hz (74 Hz @ 16 BPP) Revolution 3D (WRAM & SGRAM) Full-screen Direct3D - Supported Resolutions Bit depth Monitor Res. Memory Required (MB) 16 640 x 480 4 800 x 600 4 1024 x 768 8 1152 x 864 8 1280 x 1024 12 1600 x 1200 12 32 640 x 480 4 800 x 600 8 1024 x 768 12 1152 x 864 16 NOTE: The 12MB and 16MB Revolution 3D configurations listed above are achieved by adding 4MB or 8MB memory upgrade daughter cards to a Revolution 3D WRAM. The Revolution 3D SGRAM does not support daughter card memory upgrades, and is limited to the 4MB or 8MB memory configuration as purchased. -------------------------------------------------------------------- HAWKEYE FOR WINDOWS 95 OPTIONS PAGE -------------------------------------------------------------------- HawkEye 95 now includes an Options page that allows easy user configuration of some of the HawkEye 95 / Display Driver parameters. The Options page items available with this release are: Report Missing Board: With Report Missing Board enabled, attempting to run HawkEye 95 will cause an error message to be displayed if the Revolution 3D board has been removed from the system and replaced by another type of video card. If Report Missing Board is disabled, HawkEye 95 will not start if the Revolution 3D board is no longer in the system. Safe Mode Support: When the Safe Mode Support Option is enabled, HawkEye will be available when Windows 95 is running in Safe Mode. Since the Revolution 3D display driver is not being used in Safe Mode, only the Information, Status, and Options pages will be available. If the Safe Mode Support Option is disabled, HawkEye will not start when Windows 95 is running in Safe Mode. Caching Options: Device Bitmap and Font Caching improve the graphics performance of the Revolution 3D graphics controller. Both of these Options should be enabled for maximum graphics acceleration. NOTE: Changing these settings requires a Windows restart before the new settings will be activated. Device Bitmap Caching accelerates graphics performance by storing commonly used graphics objects in a rapidly accessible memory area. Font Caching accelerates text performance. Direct3D Options: The Alternate Alpha Blending and Fast Specular settings customize the graphics quality of Direct3D applications on the Revolution 3D. The default configuration is Alternate Alpha Blending disabled and Fast Specular enabled. The default settings will provide the best visual quality and performance for most Direct3D games and applications. Alternate Alpha Blending switches the Revolution 3D to a different method for rendering semi-transparent objects. If game objects that should be semi-transparent are being drawn solid, the Alternate Alpha Blending Style may correct the problem. Alternate Alpha Blending can improve the visual quality of some games, but it can also cause too many objects to become semi-transparent in other games. Disabling Fast Specular resolves the occasional white triangles that occur in some applications. Some Direct3D applications that use Specular highlighting can occasionally display non-textured triangles. When this Options page switch is disabled, all of the triangles should appear correctly. Additional information on specific Direct3D games is available in the Recommended Settings for Direct3D Games section near the end of this Read_me file. -------------------------------------------------------------------- RESOLVING ISSUES WITH YOUR NUMBER NINE BOARD -------------------------------------------------------------------- The Number Nine Web Site at http://www.nine.com contains extensive technical information about your new Number Nine board, including FAQs (frequently asked questions). The Technical Support pages on the Web site can be found at http://www.nine.com These include our newest drivers for download from our FTP server, FAQs (Frequently asked questions & solutions), and Windows 95 information. The FAQs, as well as the Troubleshooting section in this READ_ME, will answer most of your technical support questions. If you are experiencing a problem and wish to determine whether or not it is related to your Number Nine board, Windows 95 allows the user to incrementally decrease the video acceleration. In doing so you can determine whether or not it is the display driver that is causing the problem. To lower the acceleration: - Click on the Windows 95 'Start' button. - Select 'Settings' and then 'Control Panel'. - Double click on the 'System' icon. - Click on the 'Performance' tab, then on the 'Graphics' button. - Move the acceleration slider to 'None' then click on OK. - Click on OK again. - You will then be prompted to restart your computer. - Click 'yes'. NOTE!: MOST HAWKEYE FOR WINDOWS 95 FEATURES WILL NOT BE AVAILABLE WITH ACCELERATION SET TO NONE!! The functionality of HawkEye for Windows 95 is affected by the video accelerator slider position as follows: ---+ (Full) all accelerator functions - full HawkEye support --+- most accelerator functions - Partial HawkEye support (No Chameleon Cursor) -+-- basic accelerator functions - minimal HawkEye support +--- (None) no accelerator functions - minimal HawkEye support If the problem still occurs in an unaccelerated mode, then the problem is most likely being caused by Windows 95 or other hardware/software and not by the HawkEye for Windows 95 driver. If the problem does not occur, reset the video acceleration to full and restart Windows 95. Refer to the TroubleShooting section below for additional information on resolving graphics corruption problems. If a problem is application specific, please provide the application name, application version, vendor information and a detailed description of how to recreate the problem in any fax or e-mail to Number Nine. Please include the information located on the Status page in the HawkEye Control Panel that describes the product name, memory configuration, BIOS version, disk version and monitor resolution for your card and display driver. -------------------------------------------------------------------- SOFTWARE UPGRADES -------------------------------------------------------------------- Even though you may have just received your Number Nine software, newer versions may be available. Free upgrades are provided to all Number Nine customers on the Number Nine Bulletin Board System (BBS), World Wide Web home page and FTP site. To see if you have the latest version, compare the version number of your software (on the label of the provided diskette or in Status in the HawkEye for Windows 95 Control Panel under Windows Disk Version) with the version number of the corresponding software on the BBS, World Wide Web home page or FTP site. -------------------------------------------------------------------- USING THE NUMBER NINE BULLETIN BOARD SERVICE (BBS) -------------------------------------------------------------------- (USA) Dial: (781) 862-7502 Baud Rates: Up to 28,800 baud Compression: HST, v.32 and v.42 supported Modem Setup: 8 data bits, 1 stop bit, no parity Required: PKUNZIP 2.04g to decompress files (EUROPEAN OFFICE) Dial: + 49 89 614 491 66 Baud Rates: Up to 14,400 baud Compression: HST, v.32 and v.42 supported Modem Setup: 8 data bits, 1 stop bit, no parity Required: PKUNZIP 2.04g to decompress files The BBS has a separate file area for each Number Nine product. The latest driver updates can be found in each product's file area, and files of general interest (shareware, etc.) can be found in the General library. An E-mail system is available for technical questions about Number Nine products or about the BBS in general. A complete listing of available files can be downloaded by invoking the "Download List of Files" command from any file library menu. On the US BBS, RIP graphics are supported, and a RIP compatible terminal program is available in the General library (RIPTM154.ZIP). Many files are self-extracting, but some files will require the latest version of PKUNZIP to decompress. PKUNZIP is available in the General library (filename PKZ204G.EXE), and can also be found on most on-line services such as CompuServe and America Online. -------------------------------------------------------------------- WORLD GROUP MANAGER (WGM) -------------------------------------------------------------------- Number Nine's BBS now supports the Worldgroup Windows-based BBS client. Worldgroup Manager is a program which connects you to any on-line service running Worldgroup server software. You can download the client software from the General Library on our BBS. -------------------------------------------------------------------- INTERNET -------------------------------------------------------------------- Number Nine driver updates are also available on our FTP site. All current Number Nine drivers are available to anyone with access to the Internet. Our FTP Address is: ftp.nine.com. Number Nine has a World Wide Web server at: http://www.nine.com Product Registration can be completed on-line through the Number Nine web server. Information about other Number Nine products, as well as links to the FTP site can be accessed from our World Wide Web site. TROUBLESHOOTING -------------------------------------------------------------------- COMMON Revolution 3D INSTALLATION PROBLEMS -------------------------------------------------------------------- 1. You are attempting to install Windows 95 for the first time or on a clean hard drive (with the Revolution 3D in the system) but the Revolution 3D drivers don't appear to be working properly, you are stuck in Safe-Mode / VGA. Resolution: The current release of Windows 95 has an anomaly that could cause a failure in the Revolution 3D HawkEye 95 setup program. The failure exhibits itself as an inability to get out of Win95 Safe Mode after having performed a "clean" installation of Windows 95 on a freshly formatted hard drive with the Revolution 3D card installed. The problem is caused by the Windows 95 AutoDetection code during the installation of Windows 95. The AutoDetection code may incorrectly install two display nodes in the Device Manager. These two nodes will then conflict with each other, causing the HawkEye Driver to be disabled, and Safe Mode to be forced on (When Safe mode is enabled, the system uses neither of the two installed Display nodes). Since the problem is caused by the Win95 Setup program, there is nothing that #9 can do to prevent the problem, however the solution is relatively simple. The conflict occurs because the setup program installs an "OTHER DEVICES" display device in the Device Manager device list. The solution is to remove the "OTHER DEVICES" display device from Device Manager, and restart the system. To remove the second display node, Open the Windows 95 Device Manager as follows: a) Right click on the 'My Computer' desktop icon. b) Select 'Properties' from the drop down menu. c) When the System Properties window opens, click on the 'Device Manager' tab. d) Open "? Other Devices" by clicking on the plus (+) sign next to it. e) Within "? Other Devices", if there is line called "PCI VGA-Compatible Display adapter", do the following: - highlight "PCI VGA-Compatible Display adapter" (click on it). - click on 'REMOVE' at the bottom of the System Properties window - restart Windows 95. f) If this does not help, please contact Number Nine Tech support (see the end of this READ_ME.TXT). * * * 2. After running InstallShield from the Revolution 3D CD-ROM, Windows 95 restarts and reports that "There is a problem with your display settings..." Resolution: In some situations, InstallShield prevents the Revolution 3D display driver from installing properly. If this error occurs on your system, you must manually change the display adapter type to Revolution 3D. (even if Revolution 3D is listed as the current display adapter) On the Settings page in Display Properties, choose either Change Display Type or Advanced Properties. Change the Display Adapter Type, and re- select Revolution 3D. If Revolution 3D is not listed on the selection page, choose Have Disk and select the \WIN95 directory on your Revolution 3D CD-ROM. When Windows 95 restarts, the Revolution 3D display driver should be re-enabled. * * * 3. During the installation of HawkEye for Windows 95, you get the error message "Unable to find #9 configuration file." Resolution: You may have created a temporary DIRECTORY called Number9 in your ROOT directory (C:\Number9). Our configuration FILE is called Number9 and is located in the ROOT directory (C:\Number9). Rename the Number9 directory in the root directory to another name. It is necessary that the Number9 configuration file remains in the root directory of your boot drive. Run HawkEye Setup to re-install HawkEye and create a valid configuration file. * * * 4. You have run the Number Nine driver SETUP procedure but the additional software (DirectX (tm), ActiveMovie (tm)) is not installed. Resolution: The Revolution 3D CD-ROM will automatically launch the InstallShield utility after installing the Windows 95 driver. To manually launch InstallShield, you can run AUTOPLAY.EXE from the root directory of the CD-ROM. InstallShield will allow you to select which additional software you want to install, and will restart the system once when installation is complete. You could also browse to the DirectX, ActMovie and other directories on the Revolution 3D CD-ROM and run the installation programs separately. Running the installation programs separately may force a system restart after each software component is installed. * * * 5. After upgrading from an earlier Number Nine graphics board (Imagine 128,Imagine 2, Reality, Motion, or Vision) to a Revolution 3D, you may not be able to enter Windows 95 properly. Resolution: Press F8 at the 'Starting Windows 95...' boot message and select a 'Command prompt only' startup. Delete the Number9 file from the root directory of the C:\ drive, and type Win to start Windows. Running Setup from the Win95 driver directory will re-install HawkEye and create the correct configuration file for the Revolution 3D. -------------------------------------------------------------------- COMMON PROBLEMS WITH VIDEO QUALITY -------------------------------------------------------------------- 6. After changing resolution or color depth using Windows 95 'Desktop area' or 'Color palette' your monitor exhibits slight color separation (especially visible around text) and vertical lines seem to shimmer. Resolution: Use Monitor Adjustment to change the refresh rate slightly. NOTE: It is important to select the correct monitor model in Windows 95 Display Properties. If you do not see your monitor listed you can select one of the Standard Monitor types that most closely fits the specified capabilities of your monitor. * * * 7. After changing to 1600x1200 - 16.7M colors on a Revolution 3D with 8MB or more video memory, the display has major distortion, or only the top half of the desktop is visible. Resolution: The refresh rate has been forced higher than the Revolution 3D hardware can support at 1600x1200 - 16.7M colors. Use Monitor Adjust to reduce the refresh rate. (Right click on the desktop, choose Properties, Monitor Adjustment tab, and set the refresh rate to 60Hz VESA) -------------------------------------------------------------------- COMMON PROBLEMS WITH HAWKEYE FOR WINDOWS 95 -------------------------------------------------------------------- 8. After shutting down HawkEye you cannot locate it to reopen it. Resolution: Double click on the Number Nine icon (in the tray at the right side of the Windows 95 task bar) to reopen HawkEye. The HawkEye 95 Control Panel can also be launched from the HawkEye 95 Programs group on the Windows 95 Start Menu. * * * 9. You have selected 32K colors (15bpp) using Resolution Exchange but Windows 95 Display Properties Settings indicates that you are at 65K colors (16bpp). Resolution: Windows 95 does not provide a 15bpp color depth option and will indicate 16bpp when either 15bpp (32K colors) or 16bpp (65K colors) have been selected through Resolution Exchange. You can use Resolution Exchange or Status to distinguish between 15bpp and 16bpp color depth settings. * * * 10. You press your Zoom Hawk Key and no zoom occurs or when you open the Zoom property page no zoom levels are available. Resolution: 1) Change to a different resolution. In general, more Zoom levels are available at higher color depths. 2) Some Zoom levels may become unavailable after changing the vertical refresh rate (using Monitor Adjustment). * * * 11. In Status, the Current Monitor Resolution does not update when zooming. Resolution: The Current Monitor Resolution is not intended to reflect zoomed resolutions. * * * 12. After Zooming, Resolution Exchange will no longer accept new changes to color depth, monitor resolution, or virtual resolution selections. Resolution: Using the Zoom Hawk Key with the Resolution Exchange page visible temporarily disables user input to the page. Changing to another HawkEye page, then back to Resolution Exchange will re-activate the page. * * * 13. Chameleon Cursor does not function when using "3D pointers", "Windows Standard (extra large)", and "Windows Standard (large)" pointer schemes, or Windows 95 mouse trails. Resolution: These pointer schemes and mouse trails are all software cursors. Chameleon Cursor is for use on Hardware Cursors, and will not work on software cursors. To find your mouse cursor easily, we suggest either using Mouse Trails or Chameleon Cursor. * * * 14. After lowering the graphics acceleration to None, the HawkEye Status page no longer displays the driver version. Resolution: With graphics acceleration set to None, the display driver version is not available to HawkEye. You must increase the graphics acceleration and restart Windows for HawkEye to be able to read the driver version. * * * 15. After changing to a virtual resolution, sizable windows may be too wide and/or too tall. Resolution: If you have not already done so, in the Number Nine HawkEye Control Panel assign a Hawk Key to Place Windows. For most windows, pressing the Place Windows Hawk Key once or twice will re-size the active window to fit your monitor. * * * 16. After running HawkEye at 640x480 and then switching to a higher display resolution, the OK, Cancel, Apply, and Help buttons are clipped. Resolution: If you are using large fonts at 640x480 (or 1280x480 virtual) resolution, the row of buttons along the bottom of the HawkEye control panel will extend off the bottom of the screen, and may be clipped after switching to a higher resolution. Slight clipping can also occur at these 480 pixel height modes if your taskbar is set to Always on Top. Both Resolution Exchange and the Windows display settings pages will force the system to use small fonts when entering 640x480 resolution. (This requires a Windows restart if you are currently using large fonts.) If you switch to 640x480 using QuickRes or another utility, you may want to manually change your font size to prevent the clipping. If your HawkEye buttons become clipped, you can always restore the buttons by closing and restarting the HawkEye control panel. * * * 17. HawkEye is installed, but there is no Options page available. Resolution: After removing and re-installing HawkEye, the Options page disappears. To restore the Options page, the display driver must be re-installed. To restore the Options page, right-click on the desktop and select Properties. Choose the Settings tab, Advanced Properties, and Change the display adapter. The current selection should show Revolution 3D. Press OK and Apply the change to re-install the driver and restore the Options page. (A Windows 95 restart is required). -------------------------------------------------------------------- COMMON PROBLEMS WITH WINDOWS 95 APPLICATIONS -------------------------------------------------------------------- 18. At 256 (8bpp) colors, desktop background colors may flash or shift noticeably behind an active window. Resolution: With 256 colors, Windows 95 keeps the correct colors in the active window, and allows the background colors to flash or shift. At higher color depths (15bpp, 16bpp, 32bpp), Windows 95 maintains all colors correctly. * * * 19. Minor corruption is visible in a Windows 95 application. Resolution: If you are experiencing a problem and wish to determine whether it is related to your Number Nine board, Windows 95 allows the user to incrementally decrease the video acceleration. In doing so you can determine whether or not it is your display driver that is causing the problem. To lower the acceleration: - Click on the Windows 95 'Start' button. - Select 'Settings' and then 'Control Panel'. - Double click on the 'System' icon. - Click on the 'Performance' tab, then on the 'Graphics' button. - Move the acceleration slider to 'None' then click on OK. - Click on OK again. - You will then be prompted to restart your computer. - Click 'yes'. If the problem still occurs in an unaccelerated mode, then the problem is most likely being caused by Windows 95 or other hardware/software and not by the HawkEye for Windows 95 driver. If the problem does not occur in unaccelerated mode, reset the video acceleration to full and try disabling the HawkEye 95 Caching Options. The HawkEye for Windows 95 Options page allows the user to reduce graphics performance slightly to improve Windows 95 application reliability. If you are experiencing graphics corruption with full acceleration that does not occur in unaccelerated mode, you may be able to resolve the problem with the Options page settings. The graphics corruption may be resolved by removing the check boxes for Enable Device Bitmap Caching and/or Enable Font Caching on the HawkEye 95 Options page. Changing any of these settings requires a Windows restart before the new settings are activated. Disabling these settings will reduce graphics performance slightly, but not as significantly as the graphics performance slider. * * * 20. If you need to lower the graphics acceleration to None for troubleshooting, you must disable Adobe Type Manager first if it is running. Resolution: - Restart the system in Safe Mode by pressing F8 when the "Starting Windows 95..." message appears, then choosing option 3. - When Windows 95 is finished loading in Safe Mode, restore the graphics acceleration to Full from the Control Panel System Performance page. You may also have to change your display type back to Revolution 3D from the Display Control Panel Settings page. - After restarting Windows, turn off Adobe Type Manager using the ATM Control Panel located in the Start Menu - Programs - Main group. - After Windows is restarted with ATM disabled, you can lower the Revolution 3D graphics acceleration to None. * * * 21. After changing color depths, icons, images, or application windows have incorrect colors or have turned black. Resolution: Many applications do not remap colors correctly after changing color depths without a Windows 95 restart. Since Resolution Exchange always changes color depth without restarting Windows, applications that are running while the color depth is changed may have incorrect colors with the new color selection. The problem can usually be resolved by saving the current document, then closing and re-launching the application at the new color setting. If the colors are still incorrect after re-launching the application, you will need to shut down and restart Windows 95 at your new color depth. -------------------------------------------------------------------- COMMON PROBLEMS WITH DIRECTDRAW AND DIRECT3D (DirectX) -------------------------------------------------------------------- There is a DirectX directory on the Revolution 3D CD-ROM in which you will find the files necessary to install the latest version of DirectDraw and Direct3D on your system. 22. Direct3D applications are displaying incorrect colors. Resolution: Most Direct3D games run in high-color display modes, and will use the last high-color setting that was chosen in Resolution Exchange (either 32,768 or 65,536 colors). Even if your desktop is running at 256 or 16.7M colors, most Direct3D applications will automatically switch to high-color. Some applications expect either 32k or 65k colors, and may show incorrect colors if the high-color setting doesn't match the application's expectation. If a Direct3D application is showing incorrect colors, try changing the colors setting in Resolution Exchange to either 32,768 (15bpp) or 65,536 (16bpp) before running the application. One of these settings should work properly. After changing the desktop to 256 or 16.7M colors, the application will remain correct until the other high-color desktop setting is chosen in Resolution Exchange. * * * 23. Direct3D applications are reporting Out of Memory, Unable to Create Surface, or similar messages. Resolution: Full-screen Direct3D resolutions are limited based on the amount of memory installed on the Revolution 3D graphics board. If the Direct3D application runs in a window on the desktop, the Windows 95 desktop may need to be set to a supported resolution before launching the application. On a 4MB version of the Revolution 3D, full-screen Direct3D is only supported at resolutions up to 800x600 @ 65k colors, or 640x480 @ 16.8M colors. On an 8MB version of the Revolution 3D, Direct3D acceleration is supported at resolutions up to 1152x864 @ 65k colors, and up to 800x600 @ 16.8M colors. On a 12MB version of the Revolution 3D, Direct3D acceleration is supported at resolutions up to 1600x1200 @ 65k colors and up to 1024x768 @ 16.8M colors. On a 16MB version of the Revolution 3D, Direct3D acceleration is supported at resolutions up to 1600x1200 @ 65k colors and up to 1152x864 @ 16.8M colors. NOTE: These resolutions are APPROXIMATE limits based on standard test utilities. Some applications may require additional memory and reduce the maximum supported resolutions. NOTE: The above-listed 12MB and 16MB configurations of the Revolution 3D are the achieved by adding 4MB or 8MB daughter cards to a WRAM version. The Revolution 3D SGRAM does not support daughter card memory upgrades, and is limited to the 4MB or 8MB memory configuration as purchased. * * * 24. After exiting from a full screen DirectDraw (Windows 95) game, the Windows display is set to 640x480 resolution. Resolution: If you are using a #9 virtual resolution for your Windows display, DirectDraw applications may not be able to properly restore your display mode on exit. The DirectDraw game will always reset your Windows display to 640x480 resolution. To maintain your correct display resolution on exit, use HawkEye's resolution exchange to change your display to a non-virtual before running the game. * * * 25. After pressing the Place Windows Hawk Key while running a windowed DirectDraw game, the game display is distorted. Resolution: The Place Windows Hawk Key will expand your current active application window to a centered full-screen display. Some DirectDraw game windows are set to a specific display size, and are not meant to be expanded. Using the Place Windows Hawk Key may force the window to resize and corrupt the game display. -------------------------------------------------------------------- RECOMMENDED DISPLAY SETTINGS FOR DIRECT3D GAMES -------------------------------------------------------------------- The visual quality of Direct3D games and applications can be greatly affected by properly configuring Revolution 3D settings. Direct3D games are affected by: - The last high-color mode selected in Resolution Exchange - The Alternate Alpha Blending Style switch on the HawkEye Options page - The Fast Specular Function switch on the HawkEye Options page For most Direct3D games, the desktop should be set to 32,768 colors in Resolution Exchange before running the game. The HawkEye Options page settings should be left in their default settings (Alternate Alpha Blending disabled and Fast Specular Function enabled) for most Direct3D games. Some Direct3D games that are affected by Revolution 3D display settings are: Agile Warrior (Virgin) - Set desktop to 65k colors before running CART Racing (Microsoft) - Disable Alternate Alpha Blending Style Cyber Gladiators (Sierra) - Enable Alternate Alpha Blending Style Flight Sim '98 (Microsoft) - Disable Fast Specular Function GoMan (Team 47-Tek) - Set desktop to 32k colors before running G-Police (Psygnosis) - Set desktop to 32k colors before running Hellbender (Microsoft) - Enable Alternate Alpha Blending Style Incoming (Rage Software) - Set desktop to 32k colors before running Jedi Knight (LucasArts) - Set desktop to 32k colors before running Mage Slayer (Raven Software) - Disable Alternate Alpha Blending Style MDK (Shiny) - Enable Alternate Alpha Blending Style MW2:Mercenaries (Activision) - Set desktop to 32k colors before running Monster Truck Madness (Microsoft) - Disable Alternate Alpha Blending Style SubCulture (UBISoft) - Set desktop to 32k colors before running - Disable Fast Specular Function Turok (Acclaim) - Enable Alternate Alpha Blending Style - Disable Fast Specular Function Virtua Squad 2 (Sega) - Disable Alternate Alpha Blending Style VR Baseball (Interplay) - Disable Alternate Alpha Blending Style WildRide (RunAndGun!) - Disable Fast Specular Function WinterRace (3D Games Arena) - Disable Fast Specular Function X-Wing Vs. TIE Fighter (LucasArts) - Set desktop to 65k colors before running. There may be open Revolution 3D driver issues with some of these games. This list does not denote compatibility with these games, just recommended settings for the best visual quality possible with the current driver release. All game titles are trademarks or registered trademarks of the respective developers or distributors. -------------------------------------------------------------------- OTHER PROBLEMS -------------------------------------------------------------------- Software sometimes does not perform consistently across all resolutions and color depths. If you experience a persistent problem for which you cannot determine a cause or resolution, try switching to a different resolution and/or color depth with Resolution Exchange. If the problem is consistent across resolutions. Please consult application documentation. Most applications are distributed with a READ_ME file similar to this file. READ_ME files usually contain important information regarding potential application problems. -------------------------------------------------------------------- REMOVING Revolution 3D HAWKEYE FOR WINDOWS 95 -------------------------------------------------------------------- HawkEye 95 includes an uninstall program that is available through the Windows 95 Control Panel Add/Remove Programs utility. To remove HawkEye 95 from your system: - Click on the Windows 95 'Start' button. - Select 'Settings' and then 'Control Panel'. - Double click on the 'Add/Remove Programs' icon. - Locate HawkEye 95 on the list of software that can be removed. - Either Double-click on HawkEye 95, or click once on HawkEye 95, then click Add/Remove. - The HawkEye 95 Uninstall utility will then ask you to confirm that you want to continue before it removes the HawkEye 95 files and registry entries from your system. -------------------------------------------------------------------- PRODUCT REGISTRATION -------------------------------------------------------------------- Product Registration can be completed on-line through the Number Nine web site at http://www.nine.com -------------------------------------------------------------------- CONTACTING NUMBER NINE VISUAL TECHNOLOGY CORPORATION -------------------------------------------------------------------- Hours of operation: 8:00 AM to 6:00 PM, EST/EDT, Mon.-Fri. Voice / Faxback: (781) 674-0009 Fax: (781) 674-2919 Technical Support Fax: (781) 674-8661 * * * European Sales: Germany Phone: +49 89 614 491 0 Fax: +49 89 614 491 99 Spain Phone: +34 1 556 2158 Fax: +34 1 555 9654 United Kingdom Phone: +44 1 256 381 194 Fax: +44 1 256 381 194 Japan Phone: +81-3-3851-9099 Fax: +81-3-3851-9199 * * * MAIL (USA) NUMBER NINE VISUAL TECHNOLOGY 18 HARTWELL AVENUE LEXINGTON, MA 02173 USA -------------------------------------------------------------------- TRADEMARKS -------------------------------------------------------------------- The following terms are trademarks or registered trademarks of Number Nine Visual Technology Corp. in the United States and/or other countries: Number Nine #9 Revolution 3D HawkEye The following terms are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries: Microsoft Windows 95 Active Movie DirectX DirectDraw Direct3D 11/17/97 tpc -------------------------------------------------------------------- (c) COPYRIGHT 1997, NUMBER NINE VISUAL TECHNOLOGY CORPORATION. Revolution 3D is a trademark and HawkEye is registered trademark of Number Nine Visual Technology Corp. --------------------------------------------------------------------