 Diamond Edge Extendible Help System
 File: UTILITY.HLP
 Topics covered:
  
    ù  Partition Copy - Image
    ù  Partition Copy - Defragmented
    ù  Forcing Media Change
    ù  Browsing, Viewing, and Printing Files
    ù  Partition Zeroing
    ù  Partition Unzeroing
    ù  Partition Wiping
    ù  Hotkeys
    ù  Technical Support
 
 ù  Partition Copy - Image
 
       Copy Partition Image copies sector for sector an exact image 
 of the source partition to the destination partition.  The directory 
 structure and disk fragmentation characteristics of the source are 
 exactly duplicated on the destination.  The source and destination 
 partitions must be of exactly the same size and type(both GEM or 
 both BGM).  All existing data on the destination partition is lost.  
 
       To perform a partition image copy, select Copy Partition 
 Image from the Utility menu.  You will be prompted to enter the 
 source and destination partitions.  If you have Warn mode set to 
 then you will be told that all data on the destination partition 
 will be lost and given the opportunity to cancel. Otherwise the 
 partition copy begins immediately.
 
 
 ù  Partition Copy  - Defragmented
 
       Copy Partition Defrag copies the entire contents of the source 
 partition to the destination partition and defragments the files in 
 the process.  The result is a destination disk that has had a full 
 optimization for reading performed.  The source and destination 
 partitions do not have to be the same size or type.  So you can 
 perform a Copy Partition Defrag from a 10 Meg GEM partition to a 
 40 meg BGM partition.  All existing data on the destination 
 partition is lost.  
 
       To perform a partition defragmented copy, select Copy 
 Partition Defrag from the Utility menu.  You will be prompted to 
 enter the source and destination partitions.  If you have Warn mode 
 set then you will be told that all data on the destination partition 
 will be lost and given the opportunity to cancel. Otherwise the 
 partition copy begins immediately.
 
 
 ù  Forcing Media Change
 
       TOS occasionally has difficulty detecting whether a disk 
 has changed state and requires updating it's internal information 
 about the disk.  This is especially true regarding floppy disks.  
 If you suspect that you have modified your disk and TOS does not 
 recognize the change, then you can choose the disk as the active 
 disk and select Force Media Change.  This will force all versions
 of TOS to flush and rebuild all information it has about the disk.
 
 
 ù  Browsing, Viewing, and Printing Files
 
       These functions allow you to look around your disk, look 
 at text files, and print text files.  Selecting Browse will give 
 you access to the GEM File Selector to look around you disk.  
 Selecting View File allows you to view a text file on the screen.  
 Selecting Print File will allow you to print a text file of your 
 choice on your printer. This is useful for examining and printing 
 Disk Medic Error reports or Validation Error reports.
 
 ù  Partition Zeroing
 
       Diamond Edge provides several methods of Zeroing your disk.  
 Zeroing a disk means erasing all of the information in the disks 
 FAT and root directory sectors.  The result will be a completely 
 empty partition.  Because zeroing a disk is not something you want 
 to do accidently, you must enable the zeroing functions by
 selecting Enable Zeroing from the Utility Menu. 
 
       To Zero a partition, make the partition you want to zero the 
 active partition.  Then select Zero Partition from the Utility 
 menu.  Regardless of the warning level specified in the user 
 preferences, you will always be warned before a zeroing operation.  
 If you decide to continue with the zeroing select Yes, if you want 
 to abort the zeroing select No.  
 
       After you have confirmed your intent to zero the partition, 
 but before the zeroing is actually performed all of the critical
 disk information is saved in a disk information file.  This will 
 allow you to Unzero the partition with absolutely no loss of data 
 if you decide that you have mistakenly zeroed the partition. 
 
 ù  Partition Unzeroing
 
      To Unzero a partition, make the partition you want to 
 Unzero the active partition.   Then select Unzero Partition from 
 the Utility menu.  The same procedure is followed to unzero a 
 partition, as to restore the disk partition information.
 
       After selecting the disk you want to unzero, select the 
 Select Disk Info File button to choose the disk information file 
 to restore to the selected disk.  After specifying the information 
 file to restore, a dialog is shown describing the disk 
 characteristics form the disk information file selected for restore.  
 If the the disk information is correct then select Proceed with 
 Restore.  If you have any questions at all regarding whether the 
 information you are about to restore is correct, then select 
 Cancel to abort the restore.  
 
 ù  Wipe Partition
 
       Wiping a partition is a special kind of Zeroing.  When you 
 wipe a partition, not only are the FAT tables and root directory 
 sectors erased, but every sector of the partition is overwritten.  
 This is especially useful if you need to completely eliminate 
 highly confidential data.
 
 
 ù  Hotkeys
 
       For ease of use,  keyboard equivalents and hotkeys are 
 provided for every major program function.  In addition there are 
 special keyboard commands that control the operation of various 
 program functions.  
 
       During functions that scroll data such as Creating a 
 Validation file or Validating files you may pause the display by 
 selecting Control-S,  pressing Control-Q will restart the process.  
 Control-C is the universal abort key and applies to every 
 abortable function, such as Mapping Bad Sectors or Validating a 
 disk drive.  Optimizing and the Disk Medic functions are not 
 abortable via Control-C.
 
       The program functions and their associated hotkeys are 
 described below:
 
 Function:               Hotkey:
 
 Basic Window Function Block
 Change Active Drive     Press Drive Letter
 Disk Information        Control-I
 Fragmentation Map       Control-M
 All Disk Information    Control-A
   
 File Menu
 Preferences             Control-F
 Open Window             Control-W
 Quit                    Control-Q
   
 Medic Menu
 Test Disk Structure     ALT-T
 Test Multiple           Control-T
 Map Bad Sectors         ALT-B
 Map Bad Multiple        Control-T
 Create CRC File         ALT-C
 Create Checksum File    ALT-S
 Validate Files          ALT-V
 Partition Hard Disk     ALT-H
 
 Optimize Menu
 Optimize Drive          ALT-O
 Optimize Multiple       CONTROL-O
   
 Undelete Menu
 Configure MIRROR        ALT-N
 Run MIRROR              ALT-R
 Undelete Files          ALT-U
   
 Archive Menu
 Save Disk Info          ALT-A
 Restore Disk Info       ALT-Y
 Save SCSI Info          ALT-G
 Restore SCSI Info       ALT-K
 
 Utility Menu
 Copy Drive Defrag       ALT-D
 Copy Drive Image        ALT-I
 Force Media Change      ALT-M
 View File               ALT-F
 Print File              ALT-P
 Browse Disk             ALT-J
 Zero Disk               ALT-Z
 Unzero Disk             ALT-X
 Wipe Partition          ALT-W
 
 
 
 ù  Technical Support
 
       Diamond Edge is backed by Oregon Research's technical 
 support staff trained to provide you with fast and courteous 
 service. If you require assistance beyond what the manual, help 
 features, and readme files can provide, then call or write use 
 with the information listed in the technical support checklist 
 below.
 
       Before calling Oregon Research technical support, please 
 attempt to recreate the problem so that you can provide us with 
 an exact sequence of events.  If the problem reoccurs, then contact 
 us by phone, FAX, or electronically on Genie with the following 
 information:
 
 
 ù  Product Information:  The name, version number, and file 
    date/time of the application program.  The version number 
    appears in the About box.
 
 ù  Your user registration number:  This appears on the master 
    disk label.
 
 ù  System Information: You'll need to know, the Atari ST 
    computer model that you own, including memory 
    configuration and TOS operating system version.
 
 ù  Disk Drives:  The model and capacity of all of your 
    internal and external disk drives.  Also the vendor of your 
    hard disk host adapter and driver software.
 
 ù  Additional Hardware:  You'll need to know the brand names 
    of any additional hardware that you have connected to your 
    system.  This includes printers, modems, accelerators, 
    custom video cards, PC emulators etc.
 
 
 ù  Auto folder and Accessory Programs:  You will need a list of 
    All Auto Folder and Accessory programs active in your 
    system.  You should first try eliminating all auto folder and 
    accessory programs and rebooting.  If the problem goes away 
    consult section 8.6.3 fo your manual for more information on 
    isolating a Auto folder conflict.
 
 ù  Error Messages:  Write down the EXACT wording of any 
    error messages that you received from the program.
 
 ù  Attempted solutions:  Make careful note of any steps you took 
    to solve the problem and what the results were.
 
       If you need assistance beyond these suggestions, and you 
 cannot find the answer to your problem in the manual , help 
 features, or readme files, then please write, call, or FAX us with 
 the information in the technical support checklist.  We need all of 
 the information in the checklist to efficiently serve you.
 
 
 Mail:
          Oregon Research Associates
          16200 S.W. Pacific Hwy., Suite 162
          Tigard, OR 97224
          USA
 
 Phone:
          (503) 620-4919
 
 FAX:
          (503) 639-6182
 
 Electronic Support:
 
          Genie:  ORA.TECH     Daily
 
          Compuserve:  76635,2310   
 
 

