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General protection interrupt.
Occurs on: 286 only. This is an Abend error.
Meaning: This is interrupt 13 in the 286 CPU and it is generated by the
CPU when memory protection violations occur that are not
specifically handled by interrupts 9-12. For example,
attempting to write to a segment that has been defined as
read-only will generate this interrupt. This interrupt should
never occur in NetWare and will generate a fatal abend error.
This error usually indicates that the CPU's registers and/or
the file server's memory has been severely altered.
Cause: This error can be caused by just about anything including both
hardware and software. The most probable cause of such an error
would be a memory failure in the file server attributable to
either a hardware failure or poor power line conditioning. A
corrupt operating system file might also cause this error. On
older 286 systems with early versions of NetWare, this error
would occur when the file server's memory was over 4 MB or when
the cache block size was set to under 4096.
Solution: Reboot the file server. If this error or other interrupt
errors occur repeatedly, reinstall the operating system and
then check the file server's memory and power line
conditioning. Attempt to narrow the problem down to hardware
or software. Try replacing the interface cards, adding more
memory, slowing the clock rate down, or reconfiguring the
operating system.
On older systems, decrease the amount of memory in the file server
to a level below 4 MB and/or increase the cache block size to at
least 4096 using the INSTALL utility. If neither of these work, you
may need to upgrade the operating system.
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