═══ 1. Application - ProblemTracker ═══ This Presentation Manager based ProblemTracker allows to manage products, problems related to products and people who had problems with products. ═══ 2. Disclaimer ═══ This product is supplied with no warranty, either expressed or implied. The author Harald Wilhelm will not accept responsibility for any adverse consequences that may arise from the use or misuse of ProblemTracker or its associated program and data files. Such adverse consequences include, but are not limited to, loss of profit, and loss of data. The author specifically disclaims all warranties, expressed or implied, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose. ═══ 3. Copyright ═══ ProblemTracker is Copyright 1995 Harald Wilhelm. ProblemTracker exists in evaluation and licensed versions. The product information dialog specifies the type of each copy. Evaluation copies of ProblemTracker are supplied for evaluation only. You may distribute them freely, but they are not to be used commercially. After 21 days of evaluation, you must cease using ProblemTracker unless you register it. Licensed copies of ProblemTracker may be used commerically, but not freely distributed. Only one instance of each licensed copy may be used at any particular time. The copyright of ProblemTracker is currently held by the author Harald Wilhelm. ═══ 4. Licensing ProblemTracker ═══ ProblemTracker is useful to almost the entire OS/2 community. It is particularly attractive to software develpers. By bundling ProblemTracker with your software development system you could give your product the competitive edge. The author invites you to license ProblemTracker under negotiable terms. To contact the author, see Contacting the author. Alternatively, see How to register if you simply wish to continue using ProblemTracker. ═══ 5. How to register ═══ ProblemTracker is shareware. This means that you can use the program for a limited time (21 days) before you decide whether you want to keep it. If you want to continue using ProblemTracker after that time you are expected to register it. The registered version (which you will be sent when you register) is more uptodate, removes the sticky windows, but is otherwise identical to (or better than) the evaluation version. Once you have registered, technical support is available from the author via e-mail or mail. Voice support is not provided. Please see the file ORDER.TXT for order information. ═══ 6. Contacting the author ═══ You may register a single copy of ProblemTracker or initiate licensing negotiations with the author. You can contact him at the address below: Fax: +49 (0) 22 1 5 90 91 99 Mail: Harald Wilhelm Am Scheidweg 60 D-50765 Koeln (Cologne) Germany E-Mail: Harald_Wilhelm@hawi.de ═══ 7. Actionbar Choices ═══ ═══ 7.1. Actionbar Choice - Database ═══ ═══ 7.1.1. Pulldown Choice - Contents ═══ Activating this action will bring up the dialog Contents. ═══ 7.1.2. Pulldown Choice - Create ═══ Activating this action will bring up the dialog Create. ═══ 7.1.3. Pulldown Choice - Reorganize ═══ After pressing this pulldown Choice the database will be reorganized. Already deleted database entries will be removed physically and the database will be packed. After this all indeces for all databases will be reindexed. ═══ 7.1.4. Pulldown Choice - Remove ═══ After pressing this pulldown Choice the database will be removed. There's no chance to recreate the data after this action. ═══ 7.2. Actionbar Choice - Help ═══ ═══ 7.2.1. Pulldown Choice - General Help ═══ Shows General help. ═══ 7.2.2. Pulldown Choice - About ═══ Shows the Aboutbox. ═══ 7.2.3. Pulldown Choice - Register ═══ This choice is only available, if this product is not registered. Activating this action will bring up the dialog Register Shareware. ═══ 8. Dialogs ═══ ═══ 8.1. Dialog - Components ═══ This dialog will show all components known to ProblemTracker. ═══ 8.1.1. Container - Components ═══ This container does contain all components known to ProblemTracker. ═══ 8.1.2. Pushbutton - Delete ═══ Activating this pushbutton will delete the currently selected component. ═══ 8.1.3. Pushbutton - Edit ═══ Activating this pushbutton will bring a up a dialog where you can edit the currently selected component. ═══ 8.1.4. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.1.5. Pushbutton - New ═══ Activating this pushbutton will bring a up a dialog where you can add a new component. ═══ 8.1.6. Pushbutton - Print ═══ Activating this pushbutton will print the currently selected component. ═══ 8.1.7. Pushbutton - Print all ═══ Activating this pushbutton will print a list of all entries in the container. ═══ 8.2. Dialog - Component ═══ You can edit an existing or add a new component on this dialog. ═══ 8.2.1. Entryfield - Name ═══ Enter the name of this component. ═══ 8.2.2. Entryfield - Id ═══ Enter an optional Id for this component. ═══ 8.2.3. MLE - Comment ═══ Enter a descriptive comment for this component. ═══ 8.2.4. Pushbutton - Ok ═══ Add the new or change the existing component. ═══ 8.2.5. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.3. Dialog - Customers ═══ This dialog will show all customers known to ProblemTracker. ═══ 8.3.1. Container - Customers ═══ This container does contain all customers known to ProblemTracker. ═══ 8.3.2. Pushbutton - Delete ═══ Activating this pushbutton will delete the currently selected customer. ═══ 8.3.3. Pushbutton - Edit ═══ Activating this pushbutton will bring a up a dialog where you can edit the currently selected customer. ═══ 8.3.4. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.3.5. Pushbutton - Import ═══ After pressing this pushbutton a file load dialog will pop up. You can select a DELIMITED ASCII file to import customer information into ProblemTracker. The data must be structured the following way: 1. Field 1 - Name 2. Field 2 - Prename 3. Field 3 - Adress 1 4. Field 4 - Adress 2 5. Field 5 - Adress 3 6. Field 6 - Adress 4 7. Field 7 - Phone 8. Field 8 - Fax 9. Field 9 - CIS 10. Field 10 - Internet Every field must be surounded by quotes and the field delimiter is a semicolon. Example: "Name";"Prename";"Address 1";"Address 2";"Address 3";"ADDRESS 4";"Phone";"Fax";"CIS";"Internet" ═══ 8.3.6. Pushbutton - New ═══ Activating this pushbutton will bring a up a dialog where you can add a new customer. ═══ 8.3.7. Pushbutton - Print ═══ Activating this pushbutton will print the currently selected customer. ═══ 8.3.8. Pushbutton - Print all ═══ Activating this pushbutton will print a list of all entries in the container. ═══ 8.4. Dialog - Customer ═══ You can edit an existing or add a new customer on this dialog. ═══ 8.4.1. Entryfield - Name ═══ Enter the company/name of this customer. ═══ 8.4.2. Entryfield - Prename ═══ Enter the prename of this customer. ═══ 8.4.3. Entryfield - Address 1 ═══ Enter address information of this customer. ═══ 8.4.4. Entryfield - Address 2 ═══ Enter address information of this customer. ═══ 8.4.5. Entryfield - Address 3 ═══ Enter address information of this customer. ═══ 8.4.6. Entryfield - Address 4 ═══ Enter address information of this customer. ═══ 8.4.7. Entryfield - Phone ═══ Enter phone number of this customer. ═══ 8.4.8. Entryfield - Fax ═══ Enter fax number of this customer. ═══ 8.4.9. Entryfield - CIS ═══ Enter Compuserve number of this customer. ═══ 8.4.10. Entryfield - Internet ═══ Enter Internet number of this customer. ═══ 8.4.11. MLE - Comment ═══ Enter a descriptive comment for this customer. ═══ 8.4.12. Pushbutton - Ok ═══ Add the new or change the existing customer. ═══ 8.4.13. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.5. Dialog - Employees ═══ This dialog will show all employees known to ProblemTracker. ═══ 8.5.1. Container - Employees ═══ This container does contain all employees known to ProblemTracker. ═══ 8.5.2. Pushbutton - Delete ═══ Activating this pushbutton will delete the currently selected employee. ═══ 8.5.3. Pushbutton - Edit ═══ Activating this pushbutton will bring a up a dialog where you can edit the currently selected employee. ═══ 8.5.4. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.5.5. Pushbutton - New ═══ Activating this pushbutton will bring a up a dialog where you can add a new employee. ═══ 8.5.6. Pushbutton - Print ═══ Activating this pushbutton will print the currently selected employee. ═══ 8.5.7. Pushbutton - Print all ═══ Activating this pushbutton will print a list of all entries in the container. ═══ 8.6. Dialog - Employee ═══ You can edit an existing or add a new employee on this dialog. ═══ 8.6.1. Entryfield - Name ═══ Enter the name of this employee. ═══ 8.6.2. Entryfield - Prename ═══ Enter prename of this employee. ═══ 8.6.3. Entryfield - Department ═══ Enter department of this employee. ═══ 8.6.4. Entryfield - Title ═══ Enter title of this employee. ═══ 8.6.5. Entryfield - Phone ═══ Enter phone number of this employee. ═══ 8.6.6. Entryfield - Fax ═══ Enter fax number of this employee. ═══ 8.6.7. MLE - Comment ═══ Enter a descriptive comment for this employee. ═══ 8.6.8. Pushbutton - Ok ═══ Add the new or change the existing employee. ═══ 8.6.9. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.7. Dialog - Problems ═══ This dialog will show all problems known to ProblemTracker. ═══ 8.7.1. Combobox - Customer ═══ Select a customer to see only problems related to this customer. ═══ 8.7.2. Combobox - Employee ═══ Select a employee to see only problems related to this employee. ═══ 8.7.3. Combobox - Priority ═══ Select a priority to see only problems with this priority. ═══ 8.7.4. Combobox - Product ═══ Select a product to see only problems related to this product. ═══ 8.7.5. Combobox - Type ═══ Select a type to see only problems with this type. ═══ 8.7.6. Container - Problems ═══ This container does contain all problems known to ProblemTracker. ═══ 8.7.7. Radiobutton - Customer ═══ Select to change to a customer related view of the contents of the problem list. ═══ 8.7.8. Radiobutton - Employee ═══ Select to change to a employee related view of the contents of the problem list. ═══ 8.7.9. Radiobutton - Priority ═══ Select to change to a priority related view of the contents of the problem list. ═══ 8.7.10. Radiobutton - Product ═══ Select to change to a product related view of the contents of the problem list. ═══ 8.7.11. Radiobutton - Type ═══ Select to change to a type related view of the contents of the problem list. ═══ 8.7.12. Pushbutton - Delete ═══ Activating this pushbutton will delete the currently selected problem. ═══ 8.7.13. Pushbutton - Edit ═══ Activating this pushbutton will bring a up a dialog where you can edit the currently selected problem. ═══ 8.7.14. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.7.15. Pushbutton - New ═══ Activating this pushbutton will bring a up a dialog where you can add a new problem. ═══ 8.7.16. Pushbutton - Print ═══ Activating this pushbutton will print the currently selected problem. ═══ 8.7.17. Pushbutton - Print all ═══ Activating this pushbutton will print a list of all entries in the container. ═══ 8.8. Dialog - Problem ═══ You can edit an existing or add a new problem on this dialog. ═══ 8.8.1. Combobox - Type ═══ Select one of the predefined types for this problem. ═══ 8.8.2. Entryfield - Name ═══ Enter the name of this problem. ═══ 8.8.3. Entryfield - Date ═══ Enter the date of this problem. ═══ 8.8.4. Entryfield - Time ═══ Enter the time of this problem. ═══ 8.8.5. MLE - Comment ═══ Enter a descriptive comment for this problem. ═══ 8.8.6. Listbox - Products ═══ Select a product to which this problem belongs. After the select you will have the choice to select one of the components that belong to this problem for the selected product. ═══ 8.8.7. Listbox - Components ═══ Select one or more components for this problem. ═══ 8.8.8. Listbox - Employees ═══ Select one or more employees for this problem. ═══ 8.8.9. Listbox - Customers ═══ Select one or more customers for this problem. ═══ 8.8.10. Spinbutton - Priority ═══ Select the priority for this problem (1 lowest, 9 highest). ═══ 8.8.11. Pushbutton - Ok ═══ Add the new or change the existing problem. ═══ 8.8.12. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.9. Dialog - Products ═══ This dialog will show all products known to ProblemTracker. ═══ 8.9.1. Container - Products ═══ This container does contain all products known to ProblemTracker. ═══ 8.9.2. Pushbutton - Delete ═══ Activating this pushbutton will delete the currently selected product. ═══ 8.9.3. Pushbutton - Edit ═══ Activating this pushbutton will bring a up a dialog where you can edit the currently selected product. ═══ 8.9.4. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.9.5. Pushbutton - New ═══ Activating this pushbutton will bring a up a dialog where you can add a new product. ═══ 8.9.6. Pushbutton - Print ═══ Activating this pushbutton will print the currently selected product. ═══ 8.9.7. Pushbutton - Print all ═══ Activating this pushbutton will print a list of all entries in the container. ═══ 8.10. Dialog - Product ═══ You can edit an existing or add a new product on this dialog. ═══ 8.10.1. Entryfield - Name ═══ Enter the name of this product. ═══ 8.10.2. MLE - Comment ═══ Enter a descriptive comment for this product. ═══ 8.10.3. Entryfield - Id ═══ Enter an optional Id for this product. ═══ 8.10.4. Listbox - Components ═══ Select one or more components that build up this product. ═══ 8.10.5. Listbox - Employees ═══ Select one or more employees that have to maintain this product. ═══ 8.10.6. Pushbutton - Ok ═══ Add the new or change the existing product. ═══ 8.10.7. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.11. Dialog - Contents ═══ This dialog will show information about the contents of the ProblemTracker database. ═══ 8.12. Dialog - Create ═══ This dialog allows to create the ProblemTracker database. ═══ 8.12.1. Pushbutton - Create ═══ Create database. ═══ 8.12.2. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.13. Dialog - About ═══ This dialog will show information to the current application. ═══ 8.13.1. Pushbutton - Ok ═══ Activating this pushbutton will leave the current dialog. ═══ 8.14. Dialog - File Open ═══ This dialog will be used to search for existing or to create new files. ═══ 8.14.1. Entryfield - Open filename ═══ You can enter a full qualified filename or a filename containing global search characters in this entryfield. ═══ 8.14.2. Combobox - Type of file ═══ This combobox will contain the types of files you are searching for. ═══ 8.14.3. Combobox - Drive ═══ Select a drive out of the choice of existing drives. The Listboxes Directory and File will be updated immediately. ═══ 8.14.4. Listbox - File ═══ Double click on a filename in this listbox to open the selected file. ═══ 8.14.5. Listbox - Directory ═══ Double click on a directory in this listbox to change the current search location. The listbox File will be updated immediately. ═══ 8.14.6. Pushbutton - Ok ═══ Activating this pushbutton will create a new or open an existing file. ═══ 8.14.7. Pushbutton - Cancel ═══ Activating this pushbutton will leave the current dialog. ═══ 8.14.8. Pushbutton - Help ═══ Shows help for the selected dialog element. ═══ 8.15. Dialog - Register Shareware ═══ This dialog is only available if this product is not registered. ═══ 8.15.1. Entryfield Registername ═══ Please enter the name you got from the author of this package. ═══ 8.15.2. Entryfield Registercode ═══ Please enter the code you got from the author of this package. ═══ 8.15.3. Pushbutton - Ok ═══ Starts to register the product. If this action is successfull, the titlebar of the application will change. The word "Unregistered" will disappear. This is true for the pulldown choice Register too. ═══ 8.15.4. Pushbutton - Help ═══ Shows help for the selected dialog element.