OS/2 2.0 Problem Resolution - Advanced debug topics - Course OS2CE102
   - Includes the OS/2 Survival Kit

Objectives:
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To improve OS/2 RAS (Reliability, Availability, Serviceability) by
enhancing support of OS/2 2.0 installations by...

   1. Provide a complete set of OS/2 diagnostic tools
   2. Associate the tool used for a particular problem set
   3. Diagnose a set of customer problems in laboratory

Onsite and remote (offsite) debugging procedures will be covered.

Intended Audience:
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   IBM OSS, CE, and other Customer support personnel
   OS/2 programmers: Application, device drivers
   System analyst, System test, Onsite support personnel

Attendee background:
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   Have installed and used OS/2.
   Program in assembler or C.
   Very helpful to have programming experience with either OS/2 or VM.

Course length: 5 days

Outline:
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Debug Methodology
    Problem classifications
        User   / Developer
        Static / Dynamic
        Onsite / Remote debug
OS/2 Specific issues
    Installation caveats
    Access control boundries
    Address translation mechanisms
    Address maps, Selector usage
    Module isolation - App / OS/2 / Libraries / Device Driver
Problem scenarios
    Trap 0D, 0C
    Deadly embraces
    Data corruption
    Unbalanced priorities
    PM collapse/lockup
Debug Tools
         Defensive programming techniques
    Dynamic error logging
       Trace
          API, Protocol
          Config.sys params
            OS/2 internal trace IDs
       Error Log
          Utilities
    IPMD
    ASDT, ASDT32
        Installation
        REXX symbol conversion
    KDB (Kernel debugger)
        Installation
        Utilities
        Swapper management
        Mapsym
        Profit/Extra
    Dump Formatter
        Onsite procedures
        Remote debug procedures
Labortories: Diagnose Customer problems
    Application Development curriculum overview
        Kernel, Presentation Manager, Workplace Shell, Device driver