People

Definitely the most important factor for the success of a reuse program are good working relationships among qualified, dedicated and experienced people in all roles and levels.

No technology can compensate for the lack of this key factor.

Unfortunately we cannot give a simple recipe for achieving this. Regular face-to-face meetings between the key people are definitely important to build and maintain such relationships. We have experienced some difficulties in our program whenever more than two months passed without personal contacts between two project teams.