Date: Fri, 23 Oct 2009 08:04:49 +0000 (UTC)
From: "gfix-noreply@amazon.com" <gfix-noreply@amazon.com>
To: "fdc@columbia.edu" <fdc@columbia.edu>
Message-ID: <32991418.26885041256285089585.JavaMail.em-build@na-mm-relay.amazon.com>
Subject: Your Amazon.com Catalog Update Request

> Thank you for using the Catalog Update Form to send suggestions for
>
>     Kermit 95+: Communications Software for Windows
>     95/98/NT/2000/XP/Vista, Windows 7, and OS/2 (CD-ROM) (ASIN 1930110057)
>
> At this time we cannot accept the correction you have submitted for
> one of the following reasons:
>
>     - Could not verify
>     - Incorrectly formatted
>     - Provided URL did not confirm
>     - Some data on high-profile items is not editable
>
Thank you for your attention.

Your original listing for this product was mostly correct. It applied to version 1.20 of 2000. But then in late 2002 a new release, in a new package, was produced, and since that time, this has been the one that is shipped when people order this product from Amazon or anywhere else. The listing should be updated to reflect the 2002 release, otherwise people will think an old obsolete version is being offered and they won't order it.

> To help us make sure your submissions are correct, use proper case and
> correct punctuation and spelling, don't add comments or questions and
> include a valid URL from an authoritative source for verification.
>
>     Attribute: Publication date
>     Current value: 20000101
>     Your suggestion: 20030101
>
Here is the current Amazon listing:

http://www.amazon.com/Kermit-95-Communications-Software-Windows/dp/1930110057/ref=sr_1_2?ie=UTF8&s=books&qid=1256326814&sr=8-2
And here is the official website of the Kermit 95 software:
http://www.columbia.edu/kermit/k95.html
As can be seen from the front of the package:
http://www.columbia.edu/kermit/k95box2.jpg
The software version is 2.1, and it received its export license on 16 July 2002 (lower left).

In fact, the version in the box is Kermit 95 2.1.2, which was released 25 November 2002. So the publication date should be:

20021125
The current version is 2.1.3, 1 January 2003, which owners of the 2.1.2 version can download as a free update. It would be helpful if you could list the software version so customers know what they are buying:
Software version: 2.1.2 (with free upgrade to 2.1.3)
> Attribute: Author function
> Current value: Manning Publications | Author
> Your suggestion: Columbia University Kermit Project | Author
>
As noted on the back of the box:
http://www.columbia.edu/kermit/k95cover6.jpg
the author of the software is the Kermit Project at Columbia University. The author of the manual is also the Kermit Project at Columbia University. The publisher of the package is Manning Publications, and Manning (as publisher) holds the copyright on the manual, but not on the software.

You have indeed updated the main title, thank you; that was the most important issue. I note that you have not updated the graphic, or the "Look Inside" material, which I sent last time. Again, here is the cover and the inside material of the package:

http://www.columbia.edu/kermit/k95box2.jpg
http://www.columbia.edu/kermit/k95cover2.jpg
http://www.columbia.edu/kermit/k95cover3.jpg
http://www.columbia.edu/kermit/k95cover4.jpg
http://www.columbia.edu/kermit/k95cover5.jpg
http://www.columbia.edu/kermit/k95cover6.jpg
If you prefer, I can send you a shrinkwrapped retail package so you can see for yourself.

> Data accuracy is highly important to us. We appreciate the time you have
> taken to submit your updates to us.
>
> Best regards,
>
> Catalog Department
> www.amazon.com
>
Again, I am the principal author of both the software and the manual. I am also the principal author of "Using C-Kermit":
ISBN-10: 1555581641
ISBN-13: 978-1555581640
which among other things, serves as advanced documentation for the Kermit 95 software as well as for Kermit software for Unix and other operating systems.

It would be a good idea if the Kermit 95 page suggested this book too, as a related purchase, and vice versa.

Finally, as noted previously, it would be appropriate to also list Kermit 95 (but not "Using C-Kermit") under Computers & Office >> Software, because it is software. (But the listing should not be removed from the Books section because there are many links to the current listing.)

On a related note, a search for "using c-kermit" turns up the nonexistent 3rd edition, listing me as the author:

ISBN-10: 1555582508
ISBN-13: 978-1555582500

This edition does not exist and has never existed. You can remove this listing.

Thanks again,

Frank da Cruz
Director
The Kermit Project
Columbia University
612 West 115th Street
New York NY 10025-7799
USA
Email: fdc@columbia.edu
Voice: +1 212 854-3508
Fax: +1 212 662-6442
http://kermit.columbia.edu/