Company Profile
OTC Computers is company which started business four years ago, based
on joint-venture investment.
From the very beginning, basic rule of company politic was highest
quality and total customer support. With those principles in mind, OTC
Computers supports most demanding computer platforms. First of all
this is concerning computer networks, CAD/CAM systems, DTP,
multimedia.
According to this concept of progress, OTC Computers started business
relationship with some of the most known IT manufacturers in the
world, which resulted in business contracts with those partners.
Most important among them are:
 Digital
Authorized Business Partner
Autodesk
Authorized Dealer
Rasterex
Authorized Dealer
Micronics
Authorized Representative
Number Nine
Authorized Business Partner
Western Digital
Authorized Business Partner
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It's success and high position on IT market, OTC Computers earned
basically with professional relationship with customers, investment in
development, investment in employers education and support for
science-research activities.
BUSINESS STRATEGIES
- 1. Multiplatform System Integration
- OTC System Engineering supporting most popular operating
systems and hardware platforms. It is providing by permanently
monitoring a trend on computer market. OTC technical staff has lot of
professional experience and knowledge base for future customer
demands.
- 2. High Compatibility and Technical Support
- OTC maintain persistently on full hardware and software
compatibility with leading world industrial, ergonomically and ecology
standards. It is supported by suitable business, technical and personal
prerequisite.
- 3. Quality, Reliability and Performance
- Company is a wellknown as quality and performance leader on
Yugoslav computer market. We are use to say: "No compromise in
performance".
- 4. Strategic Partnerships with Market Makers
- Technology progress is conditioned of market leader activities.
- 5. Total Customer Support
- 6. State-of-the-art systems strategy
- 7. Development Customer Services Strategy
QUALITY DEMAND
Existing quality concept approved it's development strategy. Further
development concept is introduction of ISO-9000 family of standards.
In this way OTC Computers can give better and more efficient support
to our clients. Our company is one of the first computer vendors with
ISO-9000 certificate.
Area of Serbia and Yugoslavia is covered by a number of OTC
Computers representatives, which can offer efficient distributing and
service support.
PRODUCT & SERVICE SUPPORT
- Hardware maintenance
- Software maintenance
- Call screening
- Disaster recovery
- Multivendor support
- System integration
- Documentation
- Consulting
- Training
- Installation
- Software updating
- Warranty
MAJOR REFERENCES
- HEMOFARM CONCERN - Yugoslav leading pharmaceutical industry
- TIGAR DD - Rubber industry giant, part of Michelin Group
- NIS RAFINERIJA NOVI SAD - A biggest oil refinery
- BK TELECOM - A biggest non-government broadcasting company
TARGETS
- TARGET INDUSTRIES
- Business and Professional services
- Manufacturing
- Construction
- Telecommunications and utilities
- Advertising and Broadcasting
- Machinery and equipment
- TARGET CUSTOMERS
- Decision-makers
- Project managers
- Professional designers
- Computer lead engineers
- Application developers
- PRODUCT DETAIL
- Departmental IS
- Windows NT Workgroup Systems & Servers (DEC Alpha Servers or DEC/OTC PC Servers)
- Advanced CAD/DTP/Multimedia Solutions
- Internetworking
- High-end PC's
- INTER/INTRANETWORKING
- 3-Year DIGITAL Multi-Vendor Customer Support
- Windows NT, UNIX, DEC VMS, NetWare ability
- Full On-Line technical support
- High-speed Network providing
- State Of The Art PC's
- Windows NT Workstation or Windows 95 Pre-installed
- Pentium/Pentium Pro Power
- 72 hours hard lab testing
- 2-Year full Warranty