{1}Trouble-shooting tips:

{4}- If you do not know how to change your video card resolution, right click on the
  Windows desktop with the mouse, and select 'Properties' from the menu. Click on
  the 'Settings' tab. You should see a list of available color depths (8-bit, 16-bit,
  etc.). You should also see a list or scroll bar to change the resolution of the
  screen. If the screen resolution is 800x600 or higher, make sure you also
  change the font to 'small font'.

- The graphics will look better at 800x600 mode than at 640x480 mode. Also,
  installing support for 640x480 mode takes up more hard disk space, so if you
  don't need it you may choose not to install it during the setup process.

- With older monitors, changing the resolution to 800x600 may cause the image to
  break up into static. This is due to the fact that the refresh rate on most
  video cards defaults to 60Hz rather than 56Hz. Use the display properties to
  change the refresh rate for 800x600 mode down to 56 Hz, and the problem should
  be solved. If you cannot get back into Windows 95 because you cannot see the
  screen anymore, reboot, hit the F8 key when you see the 'Starting Windows 95...'
  prompt, and you will get a menu that gives you several boot options. Choose
  'Safe Mode', and you will be able to change your screen resolution back to
  640x480 under display properties. Then reboot back into normal Windows 95 and
  you should be able to see the screen again.

- If you cannot change your video display to higher than 256 colors, it is
  usually a good idea to download the proper video drivers for your video card
  off the World Wide Web. Each manufacturer constantly updates the drivers for
  their cards in order to fix bugs and improve performance. If you are unsure of
  how to install a new driver, please consult qualified personnel. You can
  usually find the latest drivers by using any of the Internet search engines
  available.
 
- If your CD-ROM drive seems slow, It could be due to several problems. You could
  be using a double-speed drive (we recommend a 4x or faster). SCSI drives are
  also sometimes slower to access files than IDE drives. Or, you could check that
  caching is enable for your drive. Click on the Start menu at bottom left of the
  screen, then 'Settings', then 'Control Panel', then 'System', then 'Performance',
  then 'File System', then 'CD-ROM'. Choose the appropriate setting under 'Optimize
  pattern access' for your speed of drive (2x, 4x, ...). Also make sure cache size
  is set to 'large'. You should see a definite speed improvement.
 
- Another speed-up tip is that if you have anti-virus software installed such as
  McAfee, disable it (temporarily!) because it slows down access time to files on
  the CD-ROM drive. Don't forget to turn it back on later.
 
- You can find out how much virtual memory you have available on your system by going
  to Start Menu/Settings/Control Panel/System/Performance/Virtual Memory. Under the
  'hard disk' field, it should tell you what drive the swap file is on, and how
  much space there is left. If there is less than 20 or 30 MB, free up some space on
  that drive by removing unnecessary files.

- If your printer runs out of memory while printing, click on the Properties
  tab for your printer, and adjust the image quality under 'Graphics', or
  adjust the settings for 'Printer Memory Tracking' under 'Device Options'.

For technical support information, our email address is {u,"mailto://axiontec@axionspatial.com",axiontec@axionspatial.com}{4}
For program updates and other information, our web site is {u,"http://www.axionspatial.com",http://www.axionspatial.com}{4}.