Use this troubleshooter to identify and solve problems related to using Microsoft Outlook Express. Just click the statement that best describes the problem, and then try the suggested steps to fix the problem.
When I start Outlook Express, it does not connect to my Internet service provider (ISP).
I can connect to my ISP, but I can't send or receive e-mail.
I can connect to my ISP, but I cannot view any newsgroups.
I get a news connection error message on a specific server. I can connect to some news servers, but not all.
I get a news connection error message, and I cannot connect to any news servers.