========================================================================== R E L E A S E N O T E S For the Hewlett-Packard OS/2 PCL Printer Driver Version 1.3.399 ========================================================================== (C) Copyright Hewlett-Packard Company, 1991, 1992 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ For best results, create a temporary directory on your hard drive and UNZIP LJOS2.ZIP in that directory. This step can be done while in DOS. If you have an OS/2 PKUNZIP utility, this procedure can be done in OS/2. Boot to OS/2 and run the executable file SETEAS from the temporary directory. This MUST be performed from an OS/2 prompt. This will continue to decompress other files, create sub-directories, and will set the OS/2 extended attributes for the files in the directory. The driver can be installed from either the temporary directory or a floppy disk. To create an OS/2 driver installation floppy, copy the UNZIPed files in the temporary directory to a high density floppy. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ NOTE: The Hewlett-Packard PCL 5 Driver (Version 1.3.399) is supported with version 1.21, version 1.3 Standard Edition, version 1.3 Extended Edition, version 1.31, and version 2.x of the OS/2 operating system. This driver supports the following Hewlett-Packard printers: LaserJet 4 LaserJet 4M LaserJet 4L LaserJet 4ML LaserJet 4P LaserJet 4MP LaserJet 4Si LaserJet 4SiMX LaserJet III LaserJet IIID LaserJet IIIPi LaserJet IIISi LaserJet 2000 LaserJet 500 Plus LaserJet Plus LaserJet Classic LaserJet Series II LaserJet IID LaserJet IIP LaserJet IIP Plus NOTE: This driver also contains support for certain PCLIV clone printers. Hewlett-Packard does not support these clone printers. To obtain support for these printers, call the IBM support line at 1-800-237-5511. Have your customer support number ready when you call. CONTENTS: I. Disk Contents II. Pre-installation III. Installation IV. Font Installation Hints V. Trouble-Shooting I. DISK CONTENTS ----------------- This disk contains the following: README (this document) LASERJET.DRV GENERIC.DLL HP_ADDF.DLL (driver files) PCLHELP.HLP ( Help file for driver ) Support for font cartridges (.FNT files) Directory PATTERNS containing *.PCL files ( User defined patterns) II. PRE-INSTALLATION --------------------- Before installing this new PCL 5 printer driver, check the following: NOTE: It is very important to delete the printer driver if your previous version of the PCL 5 printer driver is 1.31B or below. If you have this version and you install the new version of the driver, the result will be two PCL 5 printer drivers installed. 1. Have you installed a previous version of the LASERJET driver? If so, follow Steps A, B, C, and D, below. 2. Have any other printer drivers been installed that will NOT be used in OS/2? If so, follow Steps B, C, and D below. Note: The IBM 42XX printer driver is automatically installed with OS/2. If you do NOT have an IBM printer, be sure to delete it. Follow Steps B, C, and D below. Otherwise, skip to part III. Installation. STEP A. Delete unused or old printers: OS/2 v 1.21, 1.3X 1. Select the Print Manager. (printer icon) 2. Choose "Setup". 3. Choose "Printers". For each printer not needed: Highlight the printer; choose "Delete"; choose "Yes". 4. Choose "OK". You will be returned to the Print Manager. Delete associated printer queues: 1. Choose "Setup" at the Print Manager. 2. Choose "Queues". 3. For each printer deleted in Step B, delete its associated queue(s): Highlight the queue; choose "Delete"; choose "Yes". 4. Choose "OK". You will be returned the Print Manager. 5. Minimize the Print Manager. STEP B. Delete unused or old printer drivers 1. Change to the Group - Utilities. 2. Select the Control Panel. 3. Select the "Installation" menu. 4. Select "Delete printer drivers..." 5. For each printer deleted, delete its associated printer driver: Highlight the printer driver; choose "Delete"; choose "Yes", choose "Yes". At this point, one of the following will happen: 5a) If the focus is returned to the Control Panel and there are no more printer drivers to be deleted, exit the Control Panel and proceed to part III. Installation. 5b) If the focus is returned to the Control Panel and there are more printer drivers to be deleted, repeat steps 3, 4, and 5 for each printer driver to be deleted. 5c) If a message appears: "The device driver has been deleted. Cannot delete the associated printer driver file because you have installed other printer device drivers from it.", choose "Cancel" and repeat steps 3, 4, and 5 for each printer driver to be deleted. It there are no other printer drivers to be deleted, exit the Control Panel, and proceed to part III. Installation. 5d) If a warning message appears: "Cannot delete the printer device driver because it is associated with one or more printers. Remove the printer associations, then retry.", choose "Cancel"; choose "Cancel"; choose "Cancel"; repeat steps A and B. 5e) If a warning message appears: "Cannot delete the printer driver because a program may be using the file, the file may be read-only or the disk may be write-protected", choose "Cancel"; choose "Cancel"; choose "Cancel"; shutdown the computer and repeat Step B. For OS/2 v 2.x 1. Refer to the Master Help Index. Click on the "Search Topics..." button and search for "delete printer driver". Follow the instructions under "Deleting (printer or plotter) device drivers" and "Deleting printer object". III. INSTALLATION ----------------- 1. Modify CONFIG.SYS In your root directory check that the line IOPL=YES appears in the CONFIG.SYS file. If it does not, use an editor (such as the OS/2 System Editor) to add it anywhere in the file. To use the OS/2 System Editor change to Group - Main and select the OS/2 System Editor. If CONFIG.SYS is modified, it is necessary to reboot the system before continuing. OS/2 v 1.21, 1.3X - Using the Printer Installer If you are running OS/2 version 1.21, start the Printer Installer by changing to the Group - Utilities, and selecting Printer Installer. If you are running OS/2 version 1.3, start the Printer Installer by selecting the Print Manager, then selecting Setup, then Printer install... For more help on the Printer Installer, select the Help button or in the "Help Index", select the Printer Installer OS/2 v 2.x Installation instructions are provided in the OS/2 Master Help Index. Open the Master Help Index, scroll to the P tab, and scroll to the Printing topics. Select "Installing a printer or a plotter". Or, click on the "Search Topics..." button and search for "installing printer drivers". For More Help If you are still having problems or have any questions about this driver or its features, call the Personal Peripherals Assist Line between 7:00 a.m. and 6:00 p.m. (Mountain Standard Time), except Wednesdays, when the hours are 7:00 a.m. to 4:00 p.m. The Assist Line is closed on the weekends. The number is (208) 323-2551 Information is also available by calling the IBM support line at 1-800-237-5511 You must have your IBM customer support number ready. V. FONT INSTALLATION HINTS -------------------------- This release of the HP PCL 5 Driver supports all resident printer fonts, as well as scalable and bitmapped external cartridge fonts and soft fonts. All soft fonts and disk-based scalable typefaces must be installed through this driver's Font Installer. Additionally the Font Installer must be used for any new cartridges that were not available when this driver was released. The LaserJet Font Installer is accessed from the Print Manager in OS/2 versions 1.21 and 1.3X (Setup...Printers...Change...Printer Properties... Fonts...) and through the Print Object in OS/2 version 2.x (Open the settings on the print object, then click with the right mouse button on the default driver, and select Open...Settings...Fonts) Use the Font Installer to install cartridges, soft fonts, and disk-based scalable typefaces Note: If you have cartridge fonts that were not included with this driver or scalable disk based typefaces that need to be installed, you will need the corresponding AutoFont Support files that were shipped with your HP font/typeface product to tell the driver about the specifics of your fonts. CARTRIDGES: To activate a cartridge that was installed by the Printer Installer, simply select its name from the "Active Cartridge" list box in the Printer Properties dialog box. You may select up to two(2) cartridges since there are only two cartridge slots in your printer. To install a cartridge that was NOT installed by the Printer Installer or included on the driver diskette, insert the disk which contains the AutoFont Support Files into the disk drive, or run the AutoFont Installer ( must be run in a Dos Box ). Type the directory name containing the AutoFont Support files (e.g. C:\AUTOFONT or A:\). in the New Font Directory" box of the Font Installer. Select the cartridge name from the "New cartridge fonts" list box. Choose "Add". After you have installed cartridge font(s) using the Font Installer, they will appear in the Cartridge list box of the Printer Properties dialog box. From this dialog you can select up to two cartridges from the list. This tells the printer driver which cartridge(s) you have installed in your printer. Note: Please note that the HP Z1A cartridge is now simply called the MICROSOFT cartridge. SYMBOL SET SUPPORT FOR CARTRIDGES: The following symbol sets, if originally contained in a cartridge, are always automatically supported when a cartridge is installed: ASCII Roman 8 PC-8 (equivalent to code page 437) PC-8 D/N (equivalent to code page 437N) PC-850 (equivalent to code page 850) DeskTop ECMA-94 Latin 1 ECMA-128 Latin 5 Windows Ventura International Ventura US Roman Extension OEM-1 ISO 2: International #2 ISO 4: UK ISO ISO 10: Swedish ISO 11: Swedish ISO 14: JIS ASCII ISO 15: Italian ISO 16: Portugese ISO 17: Spanish ISO 21: German ISO 25: French ISO 57: Chinese ISO 60: Danish/Norwegian ISO 61: Norwegian V2 ISO 69: French ISO 84: Portugese ISO 85: Spanish HP German HP Spanish However, additional "extended" symbol sets, if originally contained in a cartridge, can be obtained. Symbol sets are considered "extended" if they are not contained in the list above. If "extended" symbols sets are desired, the corresponding AutoFont Support files that were shipped with your HP cartridge will be needed. To get "extended" symbol set support, follow these steps: 1. If you have not already done so, you must first run the AutoFont Support utility that was included with your HP cartridge. (This may be done in the DOS compatibility box, but if problems occur; boot your system with DOS and then try again.) 2. Enter the Font Installer. 3. Delete the cartridge (if previously installed) and type in the correct directory containing the AutoFont Support files (e.g. C:\AUTOFONT) in the "New Font Directory" box. 4. Click on "Open". 5. Check the "Extended symbol sets for cartridges" check box, and click on "Add". If the cartridge has symbol sets other than those listed above, a new dialog box will appear which allows you to select which typefaces and "extended" symbol sets should be installed. These fonts will be installed in addition to any fonts with the above automatically supported symbol sets. 6. After all desired typefaces and "extended" symbol sets have been selected, click on "OK". Note: Refer to your LaserJet printer user's manual for tables showing the exact location of characters within symbol sets. To print characters within "extended" symbol sets, locate the character code number of the symbol you want using the symbol set charts in your manual, hold down the [Alt] key, type in the ASCII character code using your computer's NUMERIC keypad, then release the [Alt] key (the screen character displayed will not necessarily match the printed character). It may be necessary to set the [NumLock] key in some applications. BITMAPPED SOFT FONTS: To install bitmapped soft fonts, simply type in the name of the directory containing the soft fonts (.SFP or .SFL files). Select the soft font names. Choose "Add". DISK-BASED SCALABLE TYPEFACES: All disk-based scalable typefaces are sold with corresponding AutoFont Support files. If you have not already done so, you must run the AutoFont Support Installation program (or Type Director 2.0) prior to installing the typefaces into this driver. (This may be done from the DOS compatibility box, but if problems occur; boot your computer in DOS and try again.) To install these typefaces, type the name of the directory containing the ready to download disk based scalable typefaces (.SFS files usually in the \TD\FONTS directory) in "New font directory". Select the typefaces under "New Soft Fonts". Choose "Add". SYMBOL SET SUPPORT FOR BITMAPPED SOFT FONTS AND SCALABLE TYPEFACES: Bitmapped soft fonts and disk-based scalable typefaces may be supported in ALL symbol sets. However, only one symbol set is supported per soft font or scalable typeface at any one time. For instance, if you needed the soft font, CG Century Schoolbook in both the Math-8 and PC 850 symbol sets, in would be necessary to install both fonts, therefore, creating two separate entries in the font installer. The one exception to the previous rule are unbound scalable typefaces. Unbound scalable typefaces are installed through the font installer the same as regular scalable typefaces, however, they are not bound to a particular symbol set. For instance, an entry for an unbound scalable typeface would appear as follows: CG Century Schoolbook Scalable (Unbound - P&L) Once unbound scalable typefaces have been installed through the font installer, the following symbol sets are automatically supported: Roman-8 PC-850 PC-8 PC-8 Danish/Norwegian ECMA-94 Latin 1 Desktop Windows Ventura International Ventura US Note that unbound scalable typefaces are only supported on the LaserJet IIIP, LaserJet 4, and LaserJet 4M. For more information regarding unbound scalable typefaces, refer to the printer manuals. LANDSCAPE FONTS: The PCL 5 printers and the LaserJet IID have the ability to automatically rotate all fonts available to the printer (internal & external). For this reason, fonts are not differentiated with respect to orientation and are only displayed once in the Font Installer, even though they may be available in both portrait AND landscape versions. VI. TROUBLE-SHOOTING --------------- Listed below are some trouble-shooting tips which may be applicable to any problems encountered with version 1.3.399 of the Hewlett-Packard PCL 5 printer driver: 1. If during installation, it appears to have read the disk for only a moment and then returns to the Printer Installer or Install New Printer Driver screen, there are two probable causes: a) The Extended Attributes on your driver file have been corrupted. These attributes give information to the installer about other files which are needed by the .DRV file. If the disk you are installing from is a copy, try the originial. Otherwise, obtain a new driver and try again. b) The statement IOPL=YES cannot be found in the Config.sys file. Enter this line into your Config.Sys file and re-boot the system. 2. Serial Interface: This driver is only supported on serial ports 1 (COM1:) and port 2 (COM2:). You must have the com driver loaded after any mouse drivers in your config.sys file. For ISA or EISA computers, use DEVICE=C:\OS2\COM01.SYS, for microchannel use DEVICE=C:\OS2\COM02.SYS, or for OS/2 v 2.x use DEVICE=C:\OS2\COM.SYS. (If you had to add this line, you will need to reboot before printing.) You must set the communication settings for your COM port in the OS/2 Control Panel (on the utilities menu). Start the Control Panel. Select "Options". Select "Communications Port..." Select the port your printer is connected to. For "Baud rate" enter "9600". For "Word length" select "8". For "Parity" select "none". For "Stop bits" select "1". For "Handshake" select "Hardware". Choose "Set". Close the Control Panel. You must also select the serial interface setting on the control panel of your LaserJet. See your User's Guide for information on setting the interface. NOTE: The following ports are supported: LPT1, LPT2, LPT3, COM1, COM2, COM3 3. User Defined Forms: This item is very useful when printing with the Automatic Mixed option in the Job Properties. When printing with different sized papers (Letter, Legal, A4, ...) the form name must be selected in the Printer Properties dialog box or the print job will wait in the queue. This will give you the ability to queue up jobs for which you do not have the form in the printer yet. The User-defined Forms option allows a pre-defined paper size to be associated with a user-defined name. For instance, Letter size paper with a company logo could be named "Letter Head" and associated with Letter size paper. In this case, when printing with "Letter Head", the job will wait in the queue until "Letter Head" is selected in the Printer Properties dialog box. Therefore if you are printing over a network and using user-defined forms, it is nescessary to define the form name on both the client and server sides. 4. Presentation Application Driver The Hewlett-Packard OS/2 PM PCL printer driver is only a Presentation Manager application driver. Applications which support the PM windowing and PM API's have direct access to the Job Properties dialog box. If the application does not provide access to this dialog, then it is most likely not a PM app, and therefore will not use any special characteristics of the printer such as fonts or orientation. 5. "Printer Jammed" error This generally indicates a communication problem. Causes can include: timing out, using a non-PM application which has a problem, a problem with the cable, problems with other PM drivers installed, or a problem with the network ( if applicable ). 6. Job stays in Q or disappears Possible Causes: a) Not enough storage on the swapping drive. There should be at least 5 megabytes of contiguous space available. b) Mis-match of form types. The form size which is selected in the Job Properties dialog must match a form size selected in a particular tray in the Printer Properties dialog. c) Old PM drivers. Delete all drivers and re-install. See the Installation procedure at the top of this document d) Having one printer selected on a client (or workstation ) and a different printer selected on the server. The model of the printers ( i.e. LaserJet IIISi ) must be the same on the workstation and the server. If you have a need for more than one printer, install multiple printers with different queues. e) There is a problem with creating the metafile. In OS/2 v 2.x, select the option for Printer Specific Format in the Queue Options. 7. To improve the speed of printing a) Ensure that device fonts are in use. A device font is much faster than an ATM font. If it is necessary to use ATM fonts, ensure that the "Fast System Fonts" in the Job Properties is enabled. This will allow ATM fonts to be printed much faster. b) Use the HP-GL/2 option. This option should be used if you are printing line-art type graphics. This option can always be selected, however best performance from the printer and driver will occur if you have enough memory to enable the page protection. Ensure the page protection is set on the front panel of the printer. NOTE: This driver is tuned for performance with the later versions of the OS/2 32 bit graphics engine. Slower performance may occur with the Service Pak. To avoid these problems, print with HP-GL/2 when possible, or use the OS/2 PCL driver which shipped with the service pak. 8. Printing at < 600 DPI not always working solution: Use a LJ III printer and driver 9. Graphics output not correct solution: Turn off the HPGL/2 flag in the Job Properties Dialog or use a LaserJet III printer and driver ( with HPGL/2 on or off) NOTE: Please report any problems with 600 DPI or HP-GL/2 graphics to the Customer Support Center at 208 323-2551. 10. Print Overrun Error ( Error 21 ) If printing a complex HP-GL/2 image, this error may occur. Turn off the HP-GL/2 flag in the Job Properties, or set Page Protect ON from the control panel of the printer, and add additional memory. NOTE: Printer memory, page complexity and page protection interact with varying output speed and quality. For fastest output set page protection ON ( This may require additional memory ) and use HP-GL/2. 12. Out of Memory Error ( Error 20 ) To avoid this error, switch to HP-GL/2 when possible. NOTE: Not all graphic images can print using the HP-GL/2 setting. If printed graphic images are different than they appear on your computer screen or previous output, change your HP-GL/2 setting to OFF and make the appropriate changes to Page Protection if needed. Trademark Credits ----------------- HP(R), AutoFont Support(R), and LaserJet(R) are U.S. registered trademarks; and PCL(TM) is a trademark of Hewlett-Packard Company. CG Times is a product of; and Type Director is a registered trademark of AGFA Compugraphic, a division of Agfa Corporation. IBM(R) is a registered trademark of International Business Machines Corporation. ITC Zapf Dingbats is a trademark of International Typeface Corporation. Microsoft(R), MS-DOS(R), and MS(R) are U.S. registered trademarks of Microsoft Corporation. MS(R) OS/2 is a product of Microsoft Corporation. Univers is a registered trademark of Linotype AG and its subsidiaries.