Win Interactive Multimedia (W.I.M.) -- Problem Report -- If you encounter an unresolvable problem with W.I.M on your computer system, please fill out the following report as completely as possible and send it to the following address: MMS Technologies P.O. Box 1263 Talent, OR 97540 USA Name:______________________ WIM Ver. (from About box):______ Address:__________________________________________________ City:______________________State:__________Zip:___________ Country:____________________ Phone:______________________ o Computer brand:___________ CPU type: _______ Speed:____Mhz BIOs manufacturer:__________ (seen when booting up computer) Video card make, model, and type:_________ Video Memory:___Mb Floppy disk size: A:_____ B:_____ Hard disk size:______Mb Disk compression used:_______________ RAM memory:_________Mb Make & model of sound card:__________ Make & model of CD-ROM drive:_______________ DOS make and version number:_______ (type VER at DOS for this) Open the Windows Program Manager Help About Box for the following Information: Windows version number:___________ Windows mode:__________ Memory available before running W.I.M.:____________ System Resources before running W.I.M.:________ o Please include a printout of your CONFIG.SYS and AUTOEXEC.BAT files from your bootup drives root directory and the Windows SYSTEM.INI file from you Windows directory. If the problem is with playing a particular file, please include it if possible. Describe problem in a detailed step by step manner:___________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________