TommySoftwareŽ CAD/DRAW for Windows 3.1 - Questions and Answers =============================================================== Latest update: 9 May 1994 Supplier: 100273,1143 (TommySoftwareŽ Support Center) Latest version: 2.00 Frequent user requests ---------------------- Question: I have a 2 MB AT and TommySoftwareŽ CAD/DRAW doesn't work. TommySoftwareŽ CAD/DRAW requires approx. 1600KB free RAM. Please check Program Manager > Help > About Program Manager if you have 1.6 MB RAM free. ___ Question: I have a 2 MB 386SX and TommySoftwareŽ CAD/DRAW doesn't work. Please check if you are running in standard or enhanced mode. If you have not enough memory you have to run Windows in enhanced mode. Use a permanent swapfile to get more RAM (see Windows manual). ___ Question: I'm a citizen of a country which is not listed in the start-up dialog. How can I get an official version of TommySoftwareŽ CAD/DRAW? In the start-up dialog box, choose the entry "- Unlisted Country -". If you then register, you will be presented an international registration form. ___ Question: I'm working with Windows 3.0 and I tried to use version 2.0 of your software. This is not possible. TommySoftwareŽ CAD/DRAW 2.0 requires Windows 3.1 or later versions. ___ Question: I have problems with running TommySoftwareŽ CAD/DRAW in my OS/2 Windows Box. What should I do? Use Windows 3.1. We do not support OS/2 and the OS/2 Windows Box. There is no intend to fix that problem, because it shows only that the OS/2-Windows Box isn't really compatible to Windows 3.1. Ask IBM for help. ___ Question: Sometimes TommySoftwareŽ CAD/DRAW does not copy all objects to the Clipboard and sometimes it does not print the whole drawing. This bug is known in versions 1.05 and older. The bugs however were based on a bug in Microsoft's Windows. Just order an update from your local distributor. Make sure to receive the latest version of TommySoftwareŽ CAD/DRAW, at least version 1.11. ___ Question: I've downloaded TommySoftwareŽ CAD/DRAW and everything works fine - with one exception: colors, zoom areas and the symbol-names in the sample library are in a foreign language. You've got an old, faulty version of TommySoftwareŽ CAD/DRAW. Download the latest English version of TommySoftwareŽ CAD/DRAW. ___ Question: What is the latest version of TommySoftwareŽ CAD/DRAW and how to get an upgrade? The latest version of TommySoftwareŽ CAD/DRAW is version 2.00. If there will be a new version we will report it through this file. We will make the upgrade available through your local TommySoftwareŽ CAD/DRAW-Partner (see list below). Ask them for prices. You will also find TommySoftwareŽ CAD/DRAW within most BBS systems and within CompuServe, "GO GRAPHS", library section 5 ("Paint and draw programs"). ___ Question: How to register the software by CompuServe? Use "GO SWREG" and register for number 320. This service is only available for US-citizen and should not be used by others! ___ Question: I have received my registration card. How can I remove the words "Unregistered version" from the program title? In version 1.x of TommySoftwareŽ CAD/DRAW, start the program. Then press the keys ALT+CTRL+SHIFT+RETURN (ALT+CTRL+RETURN, ALT+SHIFT+RETURN or SHIFT+CTRL+RETURN should also work). In the appearing dialog box, enter your name, the name of the company you work for (optional) and your serial number. In version 2.0 of TommySoftwareŽ CAD/DRAW, choose the command LICENSE in the help menu. In the appearing dialog box, enter your name, the name of the company you work for (optional) and your serial number. You can find the serial number on your licence card or on the program disk. ___ Question: I moved the TommySoftwareŽ CAD/DRAW files into another directory. Now the program cannot find the file "DINDRAFT.TVL". What shall I do? It is recommended NOT to move the TommySoftwareŽ CAD/DRAW files after the installation. If you have to move the files to another drive, please do first re-install TommySoftwareŽ CAD/DRAW to that drive and then move all additional files (your own drawings, libraries and settings) into the new directory. ___ TommySoftwareŽ local partners (May 1994) ---------------------------------------- Argentina: Estudio Shareware Phone (541) 903 7310 Av. Rivadivia 5040 Local 21 Fax (541) 903 7310 (1424) Capital Federal Estudio Shareware Phone (541) 393 1828 Esmeralda 651 Local 9 (1007) Capital Federal Australia: BRIGHTSPARK Telefon 1-800-803-704 Toll free (Orders only!) Unit 7, Telefon (09) 375-1178 10-12 Dewar Street Fax (09) 375-1668 (cnr Marchant Way), CompuServe 100033,1124 Morley, WA 6062 Austria: - German Version only- Husco Austria Phone (1) 505 4311-11 Boesendorferstrasse 4 Fax (1) 505 9406-21 A-1010 Wien Belgium: TRAX Phone (0 50) 200 735 Steenstraat 61 Fax (0 50) 200 735 B-8211 Zedelgem-Aartrijke CompuServe 100031,3552 Denmark: PRO SOFT Phone 53 61 90 42 Benloese Skel 4G Fax 53 61 93 91 DK-4100 Ringsted BBS 57 67 17 47 (Free Download) CompuServe 100065,1744 France: DP Tool Club Phone 200 53 566 B.P. 745 Fax 200 53 827 99 rue Parmentier CompuServe 100012,1410 F-59657 Villeneuve d'Ascq Germany: - German Version only - TommySoftwareŽ Abt. Shareware Fax (0 30) 621 40 64 Selchower Strasse 32 CompuServe 100142,3665 D-12049 Berlin Great Britain: Omicron Systems Ltd. Phone 702 710 391 45 Blenheim Crescent Fax 702 471 113 Leigh-On-Sea CompuServe 100016,454 Essex, SS9 3DT Italy: MASLED INFORMATICA Phone (06) 92 71 733 Via dei Pioppi 9 Fax (06) 92 71 733 I-04011 Aprilia (LT) Japan: Personal Data Factory Phone 0270-21-1423 Shimoueki-cho 451-3, Fax 0270-26-1636 Isesaki-shi, CompuServe 101153,21 Gunma-ken 372 Netherlands: CopyCats Phone 02207 45993 Postbus 1088 Fax 02207 45993 NL-1700 BB Heerhugowaard CompuServe 100121,1562 New Zealand: Micro South Phone (03) 365 1309 c/o Bytes & Nibbles Shareware Fax (03) 365 1309 PO Box 32-143 Christchurch Philippines: E & J Global Enterprise Phone (632) 817 5410 Eduardo C. De Guzman Fax (632) 817 5410 MCPO Box 2336, Makati 1263 Metro Manila Singapore: ProjectLynx Phone 336 6704 Systems & Services Fax 336 8589 Circuit Road P.O.Box 23 Singapore 9137 Sweden: Megatec Phone 0503-40330 Kalabratsvaegen 14 Fax 0503-40033 S-54492 Hjo Switzerland: - German Version only - Software News! Phone (061) 313 45 45 Marc Tanner Fax (061) 313 42 02 Sissacherstrasse 57 Mailbox (061) 313 45 39 CH-4052 Basel CompuServe 100045,1002 Internet softnews@semafor.ch Switzerland: - English Version only - Usoft Phone 022/366 48 78 Case postale 8 Fax 022/366 48 02 CH-1261 Genolier CompuServe 100020,152 USA: TommySoftware, Phone 1-800-8673447 Toll free (Orders only!) North America, Inc. Phone 1 (212) 807 9720 130 Barrow Street, #516 Fax 1 (212) 807 8149 NY, NY 10014 CompuServe 100341,621 U.S.A. Pik A Program Phone 1-800-4453346 Toll free (Orders only!) 13 Saint Marks Place Phone 1 (212) 598 4459 NY, NY 10003 Fax 1 (212) 228 5879 U.S.A. CompuServe 73730,2117 ___ Citizens from countries not stated above please contact one of the following TommySoftwareŽ partners: Northern and South America (English): TommySoftware North America (see USA) Europe and Asia (English): Omicron Systems (see Great Britain) Europe (German): TommySoftwareŽ (see Germany) Asia (Japanese): Personal Data Factory (see Japan) ___ To be continued.....