VirusScan Version 2.2 Copyright 1995 by McAfee, Inc. All Rights Reserved. McAfee, Inc. (408) 988-3832 office 2710 Walsh Avenue (408) 970-9727 fax Santa Clara, CA 95051-0963 (408) 988-4004 BBS (25 lines) U.S.A. USR HST/v.32/v.42bis/MNP1-5 CompuServe GO MCAFEE InterNet support@mcafee.COM Using VirusScan (Version 2.2) TABLE OF CONTENTS Chapter 1: Welcome to VirusScan / 1 What VirusScan includes / 3 System requirements / 5 License and registration / 6 Technical support / 6 Chapter 2: Don't skip this chapter / 10 Installing VirusScan / 11 Scanning your system / 14 If you detect a virus / 16 Activating VShield / 19 Making a clean start-up diskette / 21 Running the VirusScan programs / 23 When to rescan / 25 Updating VirusScan regularly / 25 Chapter 3: Scan Reference / 28 Technical overview / 30 Validating Scan / 31 Running Scan from the command line / 31 Scan command line option summary / 33 Scan option descriptions / 36 Cleaning viruses / 46 Examples / 50 Error levels / 51 Application note 1: Updating validation codes / 53 Application note 2: Reformatting infected diskettes with DOS 5.0 and later / 53 Technical note 1: Creating an exception list file for the /EXCLUDE option / 54 Chapter 4: VShield Reference / 55 Four levels of protection / 58 Running VShield / 60 VShield option summary / 64 VShield option descriptions / 66 Deciding which options are for you / 73 Examples / 75 Error levels / 76 Using VShieldCRC / 77 VShieldCRC option summary / 78 Using CheckVShield / 79 Technical note 1: Creating an exception list for the /EXCLUDE option / 81 Technical note 2: Sample NetWare login script and .BAT file / 82 Chapter 5: Tips & troubleshooting / 83 Appendix A: Retrieving McAfee programs with communications software / 91 Appendix B: Options comparison between VirusScan versions 1.5 and 2.1.1 / 96 Glossary / 106 Using VirusScan (Version 2.2) 1 CHAPTER 1: WELCOME TO VIRUSSCAN Thank you for purchasing McAfee(R)'s VirusScan(TM) software, a powerful and advanced system designed to detect, eradicate, and prevent computer viruses. VirusScan will help you protect one of your most important assets--the information on your personal computer or local area network. VirusScan includes two main programs: o The Scan program detects known viruses in your computer's memory or on disks. It can also detect new and unknown viruses. Once viruses are detected, it can remove them and restore your system to normal operation. The Scan program comes in two forms: o A graphical interface so that you can select commands and options using a mouse and keyboard, if you like. For instructions, see the on-line documentation. o A command line interface, so you can run the program and select options by typing from a command prompt or from batch or script files, if you prefer. o The VShield(TM) memory-resident program continuously monitors and protects your system from viruses that might be introduced. The VirusScan programs run on IBM-PC or 100% compatible personal computers (PCs) that use DOS, Windows, or OS/2. VirusScan is an important element of a comprehensive security program that includes a variety of safety measures, such as regular backups, meaningful password protection, training, and awareness. We urge you to set up and comply with such a security program in your organization. For tips on how to do this, see "Other sources of information" in this chapter.