LENDER FACT SHEET
- U S Bank is a $22 billion bank and is in the top 15 Student Loan Lenders.
- We originate and disburse every loan from our own Processing Center.
We print and mail our own checks.
- We also offer Sallie Mae'Æs LineSS Loan Origination Sevice and will
participate in the CommonLine Program.
- Unsubsidized Stafford and PLU.S. interest is not added to principal
until repayment begins.
- The type of loan and the Guarantor name are indicated on the face of
each check. Student name and Social Security Number are indicated on
all PLU.S. checks.
- Parent address labels are mailed to schools with PLU.S. checks.
- Overnight check turnaround is provided upon request. Three-day check
turnaround is normal.
- Mainframe computer is linked to CSAC, NELA & U.S.AF. We link to TGSLA and TexNet through Sallie Mae.
- We offer True Electronic Funds and Electronic Data Transfer.
- We offer toll-free numbers for inquiries, 24 hours a day.
- Return envelopes are provided for your studentÆs convenience.
- Our progressive, knowledgeable staff is eager to serve you, your
staff and your students.
U.S. Bank is committed to customer advocacy by providing answers to
questions that schools or students may have regarding specific loans,
whether or not they have been sold to the secondary market. In addition,
we provide representatives to make presentations about banking and
financial aid in general. Customer advocacy also includes the
encouragement of students to apply for all other aid sources before
applying for student loans and to apply for financial aid as early as
possible each year.
U.S. Bank will act as the schoolÆs advocate by creating even
more default prevention tools to complement our free educational
portfolios used in entrance/exit interviews.
CSAC - 827269 NELA - 811698 U.S.A.F & OSSC - 815678 TGSLA - 811717
TOLL FREE TELEPHONE NUMBER -- 1-800-242-1200
TDD -- 1-800-313-1305
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Feedback or questions about this site or U.S. Bank? Send e-mail to: Tom Parsons
(ususbx6b@ibmmail.com).
For More Information Contact the Student Loan Center at 800/242-1200