Payment Terms
Export orders must be paid for by one of the following methods:

1. Internationally recognised credit card, stating type of card, card number and expiry date.
2. Bank draft or cheque in Pounds Sterling, with order, drawn on a UK bank.
3. c. Where approved and established with Maplin account terms
4. Letter of credit, provided that it conforms to the following conditions:
   1. Irrevocable and confirmed on a major UK bank
   2. Must conform exactly in detail for price, description of contents, despatch, method etc as given in Maplin’s quotation or pro-forma invoice
   3. All bank charges, commissions etc are to be to the account of the Customer
   4. Trans-shipment and part-shipment must be allowed
   5. Must be open for a period of six months
   6. Must allow reasonable time for despatch of goods and subsequent preparation and presentation of documents
   7. Must specify if Country(ies) or Origin are to be shown
   8. Must be subject to the uniform Customs and Practice for Documentary Credits (1993 Revision ICC Publication UCP500) or as the same may be amended from time to time
   9. Country of Final Destination must be stated

Delivery Discrepancies and Returns
Any queries regarding non-delivery or incorrect delivery should be made in writing to Maplin within twenty-one days of the date of despatch, or within 10 days from the receipt of a credit account statement, quoting all relevant details, otherwise Maplin cannot accept liability. No goods may be returned to Maplin, for whatever reason, without prior written consent, unless they were sent in error or received by the Purchaser in damaged or faulty condition. If goods are under guarantee, refer to the UK Conditions of Sale clauses 'Warranty' and 'Returns' for correct procedure.

Despatch
Maplin reserves the right to handle or transport goods by any means or method available, and that gives best service. Maplin will endeavour to meet the Customer's specific requests regarding transportation of goods, but does not guarantee to do so. Courier services are available at standard tariff rate, on the date of shipment, as and when requested.

Certificates of Origin
Maplin undertakes, as necessary, to obtain, complete and submit Certificates of Origin to Chambers of Commerce and overseas consulates for certification and legislation. Maplin cannot arrange for certification or obtain other documentation from outside the UK.

Documentation
Maplin's standard documentation comprises an invoice and a despatch note. Other documentation which, from time to time, may be required to accompany or support entry of orders into certain countries, will be charged at cost unless previously specified. Maplin will quote such charges, if requested to do so, at the time of any quotation. All such charges will be detailed separately.

Additional Documentation - Charges
The following handling and administration charges for additional documentation will apply:

• Confirmed Irrevocable Letter of Credit:
• Bank charges to the account of the purchaser.
• Certificate of Origin: Charged at £50 (in addition to Consular Legislation charge)
• Hazardous Goods Document: Charged at £30
• Letter of Credit: Charged at £135